Auckland Airport’s online shopping experience

Competition Terms & Conditions

Full Terms & Conditions:  
 
ACCEPTANCE OF TERMS  

(a) This Mall campaign, referred to as the Competition, runs from 12:01am 06 June 2022 until 11:59pm 03 July 2022.  Entries close at 11:59pm (NZT) on 03 July 2022.   
(b) Information produced by us on how to enter the competition draw and prizes for the competition draw forms part of these Terms. By entering the competition draw, you are deemed to accept these Terms. We reserve the right, in our sole discretion and at any time, to replace or amend these Terms or to modify, suspend, terminate or cancel the competition. 
(c) By entering the competition, you consent to receiving communications from Auckland Airport, Strata, The Mall and all associated competition partners.    

1. ELIGIBILITY  

(a) Except as set out at 2(b) and 2(c) below, the competition draw is open to persons who meet all of the following criteria: 
    i. New Zealand residents who are at least 18 years old; and   
    ii. New Zealand residents who hold a valid passport and any other required documentation required by the New Zealand or Australian government in order to fly return from New Zealand to Australia. The name on Your passport must match the name in Your Strata Club Account.; and 
    iii. Persons who comply with the relevant Air New Zealand terms and conditions of travel; and  
    iv. For those who entered the Competition by signing up as a Strata Member or who were already a Strata Member, Persons who remain a member of the Strata Club programme during the Promotional Period.   
(b) You are not eligible to enter the competition draw if you are our employee, an employee of any company (including Strata Club Partners, Air New Zealand, Cairns Airport, accommodation providers, experience or transport providers) directly associated with the competition, or directly involved in providing a prize for the competition, or an immediate family member of such employees. 
(c) Acting reasonably, we may exclude any person from entering into the competition draw.

2. ENTRY 

(a) You may enter the competition draw between 12.01 a.m. on June 6 2022 until 11.59 p.m. on 3 July 2022 ("Promotional Period"). 
(b) To enter the Competition, you must complete the Competition Entry Form. To gain additional entries, you can do one or more of the following actions: 
    v. Making a purchase on The Mall (no minimum spend) = 2 extra entries per transaction 
    vi. Signup to join Strata Club during the Promotional Period = double entries (existing Strata Club members automatically get double entries) 
(c) We cannot accept responsibility for any lost, misplaced, illegible, damaged, stolen, late or incomplete entries. 
(d) Entry is only open to New Zealand residents aged 18 years or over ("Eligible Persons"). 

3. PRIZE 

(a) One eligible entry will be randomly selected to win one of the following four prizes:  

i. Prize 1 – Win an adventure holiday 
     1. 4 nights accommodation in a one bedroom apartment at Freestyle Resort Port Douglas 
     2. Entry into Port Douglas Gran Fondo Festival for 2 
     3. Return (The Works) flights for two (2) people, (travelling together) non-stop from Auckland to Cairns with domestic NZ connections if required. Travel must be Air New Zealand operated aircraft only.

ii. Prize 2 – Win a beach getaway 
     1. 4 nights accommodation in a garden view studio at Sheraton Mirage Port Douglas including breakfast daily, bottle of sparkling wine on arrival, sugar cane experience for two & full day cabana hire
     2 . Trip for 2 to Low Isles on Quicksilver 
     3. Return (The Works) flights for two (2) people, (travelling together) non-stop from Auckland to Cairns with domestic NZ connections if required. Travel must be Air New Zealand operated aircraft only.

iii. Prize 3 – Win a nature experience getaway 
     1. 4 nights accommodation at Daintree Eco Lodge 
     2. Mossman Gorge Adventure Day with River Drift Snorkelling with Back Country Bliss for 2 
     3. Return (The Works) flights for two (2) people, (travelling together) non-stop from Auckland to Cairns with domestic NZ connections if required. Travel must be Air New Zealand operated aircraft only.

iv. Prize 4 – Win a luxury getaway 
     1. 4 nights accommodation in a 1 bedroom villa at Niramaya Villas & Spa 
     2. Full day outer reef cruises to Mackay Cay with Sailaway 
     3. Return (The Works) flights for two (2) people, (travelling together) non-stop from Auckland to Cairns with domestic NZ connections if required. Travel must be Air New Zealand operated aircraft only.

(b) Conditions that apply to the Flights: 

    vii. Return (The Works) flights for 2, non-stop from Auckland to Cairns with domestic NZ connections if required 
    viii. Flights must be booked at least 30 days prior to departure and taken between the period of 1 November 2022 and 31 March 2023, subject to availability, travel is not permitted during AU and NZ public or school holidays.  
    ix. Travel must be in Air New Zealand non-stop services between Auckland and Cairns, with domestic New Zealand connections if required. 
      1. For Prize Package 1,  which includes the Port Douglas Gran Fondo Festival entry – this event  is scheduled to take place on Sunday 11 September 2022 and therefore the flights must align with this festival.   
    x. Flights must be taken on any of Air New Zealand’s direct services between Auckland and Cairns. 
    xi. Flights must be booked directly with Air New Zealand and are subject to availability. 
    xii. Flights will be subject to Air New Zealand’s conditions of carriage and other conditions may apply.  
    xiii. Blackout dates, or dates when flights, accommodation or activity for the Prize are not available (including school and public holidays in New Zealand) will apply. All details will be included in the Prize winner letter. 
    xiv. The flights must be made under one booking and all travellers must travel on the same flights.  
    xv. You will be responsible for any costs you incur to get to Auckland as the departure point, apart from Air New Zealand flights .  
    xvi. All prize travel will be subject to Air New Zealand's conditions of carriage. Prize travel will not be eligible to accrue Airpoints Dollars or Status Points and cannot be used in conjunction with Air New Zealand's Airpoints programme or any other carriers' frequent flyer schemes. 
    xvii. Any changes to flight dates once ticketed will be subject to Air New Zealand’s Smart saver fare rules. Additional fees may apply. 

(c) Conditions that apply to the accommodation portion of the Prize:  

  xviii. Entitles only the winners of the Prize to use the voucher towards the listed accommodation.  
    xix. Accommodation means best available room on arrival.  
    xx. Any additional costs incurred beyond the voucher value will be charged directly as per policy, including but not limited to incidentals, parking and any damage sustained.  
    xxi. All rooms subject to availability at time of booking.  
    xxii. The voucher will be forfeited as 100% cancellation fee if the cancellation is received within 7 days prior to arrival.  
    xxiii. Black-out dates apply: all Australia and New Zealand Public and school holidays, between 1 November 2022 and 31 March 2023.   
    xxiv. Covid 19 cancellation policy: If the city or area in which you permanently reside or Cairns enters level 3 or above over your booked dates and affects your ability to travel, we are able to amend your booking to an alternative date within the voucher validation period.  

(d) Conditions that apply to the activity portion of the Prize:  

    xxv. Entitles only the winners of the Prize to use the voucher towards the corresponding prize activity.  
    xxvi. Black-out dates apply: all Australia and New Zealand Public and school holidays, between 1 November 2022 and 31 March 2023.. 
    xxvii. This voucher will be forfeited if the activity partner receives notification less than 24 hours prior to departure time.  
    xxviii. Covid 19 cancellation policy: If the city or area in which you permanently reside or Cairns enters level 3 or above over your booked dates and affects your ability to travel, we are able to amend your booking to an alternative date within the voucher validation period.  

(e) Conditions that apply to the Prize generally: 

    i. The Prize cannot be redeemed for cash, and cannot be transferred or exchanged.  
    ii. If the Prize is not available for any reason, we reserve the right to substitute the Prize with another prize of similar value.  
    iii. The Prize is taken entirely at the prize winner's own risk. We will not be liable for any loss, damage or injury (including but not limited to any indirect or consequential loss) suffered or incurred by you or any other person as a result of or in connection with the competition or any prize, except for any liability which cannot be excluded by law.  
    iv. You will be responsible for any costs in relation to the Prize that are not included in the Prize (for example travel and food costs during the travel period not included in the Prize).  
    xxix. By entering the competition you agree to be bound by the terms of our Privacy Policy and our Acceptable Use Policy. 
    xxx. The competition is being run in conjunction with our partner who are providing the flights, accommodation and activities and as such is subject to any terms and conditions that they may have from time to time. 
    xxxi. Covid 19:  
         1. In the event claiming of the Prize is impacted by Covid-19, the terms and conditions of Air New Zealand in relation to the Flights, and the terms and conditions of our Competition partners in relation to accommodation and activities, shall apply. We take no responsibility for any delays or cancellations due to Covid 19 and the winner agrees that when they claim the Prize they do so entirely at their own risk. 
         2. The prize winner acknowledges that increased Australian or New Zealand government travel restrictions due to the COVID-19 pandemic may result in the Prize being postponed or cancelled. Auckland International Airport and companies directly associated with the competition will not be responsible for any further travel arrangements or quarantine costs in either New Zealand or Australia as a consequence of such travel restrictions. 

4.  WINNING 

(a) The Prize winner will be determined by random draw. The draw will take place after the Promotional Period. Only a person who originally entered the competition draw is eligible to win the Prize. One person may only win one of the Prizes.  
(b) We will notify the Prize winner by email using the details you provide when you sign-up for Strata Club, or the details held on your existing Strata Club account at the time of notification. If you are not a Strata Club member, we will notify you via the email address you provided by completing the entry form on https://themall.aucklandairport.co.nz/en/intl-duty-free/page/win-port-douglas. If you fail to claim your prize within 72 hours following notification, the Prize will be forfeited. If you claim the Prize but are unable to prove you are eligible, the Prize will be forfeited. In those circumstances, we reserve the right to offer the prize either to the entrant whose name is next drawn at random or in a future competition. 
(c) We may refuse to award the Prize to any person who has, in our view, acted in a fraudulent manner, breached these Terms or gained an unfair advantage in participating in the competition. 
(d) Our determination of the prize winners will be final and binding, and no correspondence or other communication will be entered into. 
(e) By claiming a prize, the winner accepts that Auckland International Airport and companies directly associated with the competition may use the winner’s (and their travelling groups) name and image for promotional and publicity purposes. 

5. DEFINED TERMS AND INTERPRETATION 

In these Terms, the following words have the following special meanings: 
"Terms" means these competition terms and conditions (as amended from time to time); 
"we", "our", "us" means Auckland International Airport Limited; and 
"you" means a person entering the competition. 
 

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