Description
Apple iPhone 11 White 64GB
Just the right amount of everything.
A new dual-camera system captures more of what you see and love. The fastest chip ever in a smartphone and all-day battery life let you do more and charge less. And the highest-quality video in a smartphone makes your memories look better than ever.
Love at first, second, third, fourth, fifth and sixth sight.
It just got a whole lot harder to take a bad photo.
All-new dual-camera system. Take your photos from wide to ultrawide. A redesigned interface uses the new Ultra Wide camera to show you what's happening outside the frame - and lets you capture it. Shoot and edit videos as easily as you do photos. It's the world's most popular camera, now with a whole new perspective.
Shoot and edit the highest-quality video in a smartphone.
iPhone 11 shoots beautifully sharp 4K video at 60 fps across all its cameras. The Ultra Wide camera captures four times more scene, so it's perfect for action shots like your dog catching a frisbee. If you're recording a performance - say, your kid's piano recital - when you zoom in, the audio zooms too. And now you can edit videos as easily as you do photos.
Okay everyone, shuffle out a bit.
New Ultra Wide camera. Go big - the new Ultra Wide camera captures four times more scene. Think breathtaking landscapes that go on forever. Capturing the entire stage and crowd at a music festival. And holiday shots that show the whole family - and the views you travelled 18,000 kilometres for.
Not enough light? No problem.
Introducing Night mode. Shooting in low light doesn't have to be a shot in the dark. Night mode is a new feature that turns on automatically for low-light photos like you've never seen. There's no need for a flash, colours are more natural and photos are brighter.
Night mode off.
Portrait-perfect.
Take portraits to new places. With new kinds of portraits and more lighting controls, the dual cameras in iPhone 11 work together to create stunning images. And Portrait mode now works with everything you love to shoot - that includes your best friends, two-legged or four.
The High-Key Light Mono effect in iOS 13 transforms your portraits into beautiful studio-style monochromes. And Portrait Lighting Control lets you create the look you want by changing the intensity of the light on your subjects.
Smart HDR. The easiest form of flattery.
Next-generation Smart HDR. Thanks to machine learning, Smart HDR is more intelligent than ever. It recognises people and treats them differently from the rest of the shot. So faces have beautiful highlights, shadows and natural-looking skin tones. And that stunning sunset in the background still looks gorgeous.
Go from pics to video faster than a speeding toddler.
Start shooting video instantly with QuickTake. Touch and hold the shutter button while in photo mode to take a video. Then swipe to the right to continue recording. If you're shooting outdoors, A13 Bionic can use machine learning to automatically track a moving subject.
Slow down your selfie.
Introducing the slofie. Everything looks cooler at 120 fps, even if you're just saying "cheese", waving hello or tossing your hair in the breeze. And now you can add more of everything to your selfies thanks to the new 12-megapixel TrueDepth camera. Just turn your iPhone to landscape and the camera automatically zooms out to fit more in.
Designed to take a spill and a splash.
The toughest glass in a smartphone. Front glass and back glass are strengthened through a dual ion-exchange process.
Water-resistant to twice the depth.
iPhone 11 is water-resistant up to 2 metres for 30 minutes - double the depth of iPhone XR.
Roses are red, violets are violet.
Liquid Retina LCD. The true-to-life all-screen design makes everything look amazing.
True Tone. Adjusts the white balance to match the colour temperature of the light around you.
Tap or raise to wake. Your iPhone is ready in an instant.
Haptic Touch. Do all kinds of essential things faster with contextual menus and shortcuts.
All in a day's charge.
All-day battery life. Hardware and software work together to get the most out of your battery. And thanks to fast-charge capability, you can recharge in less time.
A chip that's all Pro.
Both iPhone 11 and iPhone 11 Pro have the fastest chip ever in a smartphone. A13 Bionic is so powerful, everything you do is fast and fluid. It also works in the most power-efficient way possible, so your battery lasts longer. In fact, A13 Bionic is so advanced, it's years ahead of the pack.
"Look Mum, no thumbs." Face ID is easier and more secure than Touch ID.
The most secure facial authentication in a smartphone. Face ID lets you unlock your iPhone instantly, and it's even more secure than Touch ID. With just a glance, you can sign in to apps, access accounts and pay with Apple Pay. And setting it up is quick and simple.
Every feature in iPhone is designed to protect your personal information.
Face ID doesn't store or share your photo. When you send an iMessage or make a FaceTime call, your data is encrypted. And Maps tells you where you're going without sharing where you've been.
Share. Find. Play. More precisely than ever.
Ultra Wideband technology comes to iPhone. The new Apple-designed U1 chip uses Ultra Wideband technology for spatial awareness - allowing iPhone 11 to precisely locate other U1-equipped Apple devices. Think GPS at the scale of your lounge room. So if you want to share a file with someone using AirDrop, just point your iPhone at theirs and they'll be first on the list.
Capacity
64GB
Width:
75.7 mm (2.98 inches)
Height:
150.9 mm (5.94 inches)
Depth:
8.3 mm (0.33 inch)
Weight:
194 grams (6.84 ounces)
Display
Liquid Retina HD display
6.1-inch (diagonal) all-screen LCD Multi-Touch display with IPS technology
1792-by-828-pixel resolution at 326 ppi
1,400:1 contrast ratio (typical)
True Tone display
Wide colour display (P3)
Haptic Touch
625 nits max brightness (typical)
Fingerprint-resistant oleophobic coating
Support for displaying multiple languages and characters simultaneously
The iPhone 11 Pro display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 5.85 inches diagonally (actual viewable area is less).
Splash, Water and Dust Resistance
Rated IP68 (maximum depth of 2 metres for up to 30 minutes) under IEC standard 60529
Chip
A13 Bionic chip
Third-generation Neural Engine
Camera
Dual 12-megapixel Ultra Wide and Wide cameras
Ultra Wide: ƒ/2.4 aperture and 120-degree field of view
Wide: ƒ/1.8 aperture
2× optical zoom out; digital zoom at up to 5×
Portrait mode with advanced bokeh and Depth Control
Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono and High-Key Mono)
Optical image stabilisation (Wide)
Five-element lens (Ultra Wide); six-element lens (Wide)
Brighter True Tone flash with Slow Sync
Panorama (up to 63 megapixels)
100% Focus Pixels (Wide)
Night mode
Auto Adjustments
Next-generation Smart HDR for photos
Wide colour capture for photos and Live Photos
Advanced red-eye correction
Auto image stabilisation
Burst mode
Photo geotagging
Image formats captured: HEIF and JPEG
Video Recording
4K video recording at 24 fps, 30 fps or 60 fps
1080p HD video recording at 30 fps or 60 fps
720p HD video recording at 30 fps
Extended dynamic range for video at up to 60 fps
Optical image stabilisation for video (Wide)
2× optical zoom out; digital zoom at up to 3×
Audio zoom
Brighter True Tone flash
QuickTake video with subject tracking
Slow-motion video support for 1080p at 120 fps or 240 fps
Time-lapse video with stabilisation
Cinematic video stabilisation (4K, 1080p and 720p)
Continuous autofocus video
Take 8-megapixel still photos while recording 4K video
Playback zoom
Video formats recorded: HEVC and H.264
Stereo recording
TrueDepth Camera
12-megapixel camera
ƒ/2.2 aperture
Portrait mode with advanced bokeh and Depth Control
Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono and High-Key Mono)
Animoji and Memoji
4K video recording at 24 fps, 30 fps or 60 fps
1080p HD video recording at 30 fps or 60 fps
Slow-motion video support for 1080p at 120 fps
Next-generation Smart HDR for photos
Extended dynamic range for video at 30 fps
Cinematic video stabilisation (4K, 1080p and 720p)
Wide colour capture for photos and Live Photos
Retina Flash
Auto image stabilisation
Burst mode
Face ID
Enabled by the TrueDepth camera for facial recognition
Apple Pay
Pay with your iPhone using Face ID in stores, within selected apps and on participating websites
Complete purchases made with Apple Pay on your Mac
Connectivity
Gigabit-class LTE with 2×2 MIMO and LAA
802.11ax Wi-Fi 6 with 2×2 MIMO
Bluetooth® 5.0 wireless technology
Ultra Wideband chip for spatial awareness
NFC with reader mode
Express Cards with power reserve
Location
Built-in GPS/GNSS
Digital compass
Wi-Fi
Mobile data
iBeacon microlocation
Video Calling
FaceTime video calling over Wi-Fi or a mobile network
Audio Calling
FaceTime audio
Audio Playback
Audio formats supported: AAC-LC, HE-AAC, HE-AAC v2, Protected AAC, MP3, Linear PCM, Apple Lossless, FLAC, Dolby Digital (AC-3), Dolby Digital Plus (E-AC-3), Dolby Atmos and Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX and AAX+)
Spatial audio playback
User-configurable maximum volume limit
Video Playback
Video formats supported: HEVC, H.264, MPEG-4 Part 2 and Motion JPEG
Supports Dolby Vision and HDR10 content
AirPlay Mirroring, photos and video out to Apple TV (2nd generation or later)
Video mirroring and video out support: Up to 1080p through the Lightning Digital AV Adapter and Lightning to VGA Adapter (adapters sold separately)
Siri
Use your voice to send messages, set reminders and more
Get intelligent suggestions on your Lock screen and in Messages, Mail, QuickType and more
Activate hands-free with only your voice using "Hey Siri"
Use your voice to run shortcuts from your favourite apps
Power and Battery
Lasts up to 1 hour longer than iPhone XR
Video playback:
Up to 17 hours
Video playback (streamed):
Up to 10 hours
Audio playback:
Up to 65 hours
Fast-charge-capable:
Up to 50% charge in 30 minutes with an 18W adapter or higher (sold separately)
Built-in rechargeable lithium-ion battery
Wireless charging (works with Qi chargers)
Charging via USB to a computer system or power adapter
Sensors
Face ID
Barometer
Three-axis gyro
Accelerometer
Proximity sensor
Ambient light sensor
Operating System
iOS 13
iOS is the world's most personal and secure mobile operating system, packed with powerful features and designed to protect your privacy.
Accessibility
Accessibility features help people with disabilities get the most out of their new iPhone 11. With built-in support for vision, hearing, mobility and learning, you can fully enjoy the world's most personal device.
Features include:
Voice Control
VoiceOver
Zoom
Magnifier
RTT and TTY support
Siri and Dictation
Type to Siri
Switch Control
Closed Captions
AssistiveTouch
Speak Screen
Built-in Apps
Camera
Photos
Health
Messages
Phone
FaceTime
Mail
Music
Wallet
Safari
Maps
Siri
Calendar
iTunes Store
App Store
Notes
Contacts
Books
Home
Weather
Reminders
Clock
TV
Stocks
Calculator
Voice Memos
Compass
Podcasts
Watch
Tips
Find My
Settings
Files
Measure
Shortcuts
Free Apps from Apple
Pages, Numbers, Keynote, iMovie, GarageBand, iTunes U, Clips and the Apple Store app are preinstalled.
iMovie
Pages
Keynote
Numbers
iTunes U
GarageBand
Apple Store
Apple TV Remote
iTunes Remote
Music Memos
Clips
Support
SIM Card
Dual SIM (nano-SIM and eSIM)11
iPhone 11 is not compatible with existing micro-SIM cards.
Rating for Hearing Aids
M3, T4
Mail Attachment Support
Viewable document types
.jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel); .zip; .ics; .usdz (USDZ Universal)
System Requirements
Apple ID (required for some features)
Internet access12
Syncing to Mac or a PC requires:
macOS Catalina 10.15, using the Finder
macOS El Capitan 10.11.6 through to macOS Mojave 10.14.6, using iTunes 12.8 or later
Windows 7 or later, using iTunes 12.10 or later (a free download from itunes.com/nz/download)
Environmental Requirements
Operating ambient temperature: 0° to 35° C (32° to 95° F)
Nonoperating temperature: -20° to 45° C (-4° to 113° F)
Relative humidity: 5% to 95% noncondensing
Operating altitude: Tested up to 3,000 metres (10,000 feet)
Languages
Language support
English (Australia, UK, US), Chinese (Simplified, Traditional, Traditional Hong Kong), French (Canada, France), German, Italian, Japanese, Korean, Spanish (Latin America, Mexico, Spain), Arabic, Catalan, Croatian, Czech, Danish, Dutch, Finnish, Greek, Hebrew, Hindi, Hungarian, Indonesian, Malay, Norwegian, Polish, Portuguese (Brazil, Portugal), Romanian, Russian, Slovak, Swedish, Thai, Turkish, Ukrainian, Vietnamese
iPhone and the Environment
Arsenic-free display glass
Mercury-free display
Brominated flame retardant-free
PVC-free
Beryllium-free
Recyclable low-carbon aluminium
Just the right amount of everything.
A new dual-camera system captures more of what you see and love. The fastest chip ever in a smartphone and all-day battery life let you do more and charge less. And the highest-quality video in a smartphone makes your memories look better than ever.
Love at first, second, third, fourth, fifth and sixth sight.
It just got a whole lot harder to take a bad photo.
All-new dual-camera system. Take your photos from wide to ultrawide. A redesigned interface uses the new Ultra Wide camera to show you what's happening outside the frame - and lets you capture it. Shoot and edit videos as easily as you do photos. It's the world's most popular camera, now with a whole new perspective.
Shoot and edit the highest-quality video in a smartphone.
iPhone 11 shoots beautifully sharp 4K video at 60 fps across all its cameras. The Ultra Wide camera captures four times more scene, so it's perfect for action shots like your dog catching a frisbee. If you're recording a performance - say, your kid's piano recital - when you zoom in, the audio zooms too. And now you can edit videos as easily as you do photos.
Okay everyone, shuffle out a bit.
New Ultra Wide camera. Go big - the new Ultra Wide camera captures four times more scene. Think breathtaking landscapes that go on forever. Capturing the entire stage and crowd at a music festival. And holiday shots that show the whole family - and the views you travelled 18,000 kilometres for.
Not enough light? No problem.
Introducing Night mode. Shooting in low light doesn't have to be a shot in the dark. Night mode is a new feature that turns on automatically for low-light photos like you've never seen. There's no need for a flash, colours are more natural and photos are brighter.
Night mode off.
Portrait-perfect.
Take portraits to new places. With new kinds of portraits and more lighting controls, the dual cameras in iPhone 11 work together to create stunning images. And Portrait mode now works with everything you love to shoot - that includes your best friends, two-legged or four.
The High-Key Light Mono effect in iOS 13 transforms your portraits into beautiful studio-style monochromes. And Portrait Lighting Control lets you create the look you want by changing the intensity of the light on your subjects.
Smart HDR. The easiest form of flattery.
Next-generation Smart HDR. Thanks to machine learning, Smart HDR is more intelligent than ever. It recognises people and treats them differently from the rest of the shot. So faces have beautiful highlights, shadows and natural-looking skin tones. And that stunning sunset in the background still looks gorgeous.
Go from pics to video faster than a speeding toddler.
Start shooting video instantly with QuickTake. Touch and hold the shutter button while in photo mode to take a video. Then swipe to the right to continue recording. If you're shooting outdoors, A13 Bionic can use machine learning to automatically track a moving subject.
Slow down your selfie.
Introducing the slofie. Everything looks cooler at 120 fps, even if you're just saying "cheese", waving hello or tossing your hair in the breeze. And now you can add more of everything to your selfies thanks to the new 12-megapixel TrueDepth camera. Just turn your iPhone to landscape and the camera automatically zooms out to fit more in.
Designed to take a spill and a splash.
The toughest glass in a smartphone. Front glass and back glass are strengthened through a dual ion-exchange process.
Water-resistant to twice the depth.
iPhone 11 is water-resistant up to 2 metres for 30 minutes - double the depth of iPhone XR.
Roses are red, violets are violet.
Liquid Retina LCD. The true-to-life all-screen design makes everything look amazing.
True Tone. Adjusts the white balance to match the colour temperature of the light around you.
Tap or raise to wake. Your iPhone is ready in an instant.
Haptic Touch. Do all kinds of essential things faster with contextual menus and shortcuts.
All in a day's charge.
All-day battery life. Hardware and software work together to get the most out of your battery. And thanks to fast-charge capability, you can recharge in less time.
A chip that's all Pro.
Both iPhone 11 and iPhone 11 Pro have the fastest chip ever in a smartphone. A13 Bionic is so powerful, everything you do is fast and fluid. It also works in the most power-efficient way possible, so your battery lasts longer. In fact, A13 Bionic is so advanced, it's years ahead of the pack.
"Look Mum, no thumbs." Face ID is easier and more secure than Touch ID.
The most secure facial authentication in a smartphone. Face ID lets you unlock your iPhone instantly, and it's even more secure than Touch ID. With just a glance, you can sign in to apps, access accounts and pay with Apple Pay. And setting it up is quick and simple.
Every feature in iPhone is designed to protect your personal information.
Face ID doesn't store or share your photo. When you send an iMessage or make a FaceTime call, your data is encrypted. And Maps tells you where you're going without sharing where you've been.
Share. Find. Play. More precisely than ever.
Ultra Wideband technology comes to iPhone. The new Apple-designed U1 chip uses Ultra Wideband technology for spatial awareness - allowing iPhone 11 to precisely locate other U1-equipped Apple devices. Think GPS at the scale of your lounge room. So if you want to share a file with someone using AirDrop, just point your iPhone at theirs and they'll be first on the list.
Capacity
64GB
Width:
75.7 mm (2.98 inches)
Height:
150.9 mm (5.94 inches)
Depth:
8.3 mm (0.33 inch)
Weight:
194 grams (6.84 ounces)
Display
Liquid Retina HD display
6.1-inch (diagonal) all-screen LCD Multi-Touch display with IPS technology
1792-by-828-pixel resolution at 326 ppi
1,400:1 contrast ratio (typical)
True Tone display
Wide colour display (P3)
Haptic Touch
625 nits max brightness (typical)
Fingerprint-resistant oleophobic coating
Support for displaying multiple languages and characters simultaneously
The iPhone 11 Pro display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 5.85 inches diagonally (actual viewable area is less).
Splash, Water and Dust Resistance
Rated IP68 (maximum depth of 2 metres for up to 30 minutes) under IEC standard 60529
Chip
A13 Bionic chip
Third-generation Neural Engine
Camera
Dual 12-megapixel Ultra Wide and Wide cameras
Ultra Wide: ƒ/2.4 aperture and 120-degree field of view
Wide: ƒ/1.8 aperture
2× optical zoom out; digital zoom at up to 5×
Portrait mode with advanced bokeh and Depth Control
Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono and High-Key Mono)
Optical image stabilisation (Wide)
Five-element lens (Ultra Wide); six-element lens (Wide)
Brighter True Tone flash with Slow Sync
Panorama (up to 63 megapixels)
100% Focus Pixels (Wide)
Night mode
Auto Adjustments
Next-generation Smart HDR for photos
Wide colour capture for photos and Live Photos
Advanced red-eye correction
Auto image stabilisation
Burst mode
Photo geotagging
Image formats captured: HEIF and JPEG
Video Recording
4K video recording at 24 fps, 30 fps or 60 fps
1080p HD video recording at 30 fps or 60 fps
720p HD video recording at 30 fps
Extended dynamic range for video at up to 60 fps
Optical image stabilisation for video (Wide)
2× optical zoom out; digital zoom at up to 3×
Audio zoom
Brighter True Tone flash
QuickTake video with subject tracking
Slow-motion video support for 1080p at 120 fps or 240 fps
Time-lapse video with stabilisation
Cinematic video stabilisation (4K, 1080p and 720p)
Continuous autofocus video
Take 8-megapixel still photos while recording 4K video
Playback zoom
Video formats recorded: HEVC and H.264
Stereo recording
TrueDepth Camera
12-megapixel camera
ƒ/2.2 aperture
Portrait mode with advanced bokeh and Depth Control
Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono and High-Key Mono)
Animoji and Memoji
4K video recording at 24 fps, 30 fps or 60 fps
1080p HD video recording at 30 fps or 60 fps
Slow-motion video support for 1080p at 120 fps
Next-generation Smart HDR for photos
Extended dynamic range for video at 30 fps
Cinematic video stabilisation (4K, 1080p and 720p)
Wide colour capture for photos and Live Photos
Retina Flash
Auto image stabilisation
Burst mode
Face ID
Enabled by the TrueDepth camera for facial recognition
Apple Pay
Pay with your iPhone using Face ID in stores, within selected apps and on participating websites
Complete purchases made with Apple Pay on your Mac
Connectivity
Gigabit-class LTE with 2×2 MIMO and LAA
802.11ax Wi-Fi 6 with 2×2 MIMO
Bluetooth® 5.0 wireless technology
Ultra Wideband chip for spatial awareness
NFC with reader mode
Express Cards with power reserve
Location
Built-in GPS/GNSS
Digital compass
Wi-Fi
Mobile data
iBeacon microlocation
Video Calling
FaceTime video calling over Wi-Fi or a mobile network
Audio Calling
FaceTime audio
Audio Playback
Audio formats supported: AAC-LC, HE-AAC, HE-AAC v2, Protected AAC, MP3, Linear PCM, Apple Lossless, FLAC, Dolby Digital (AC-3), Dolby Digital Plus (E-AC-3), Dolby Atmos and Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX and AAX+)
Spatial audio playback
User-configurable maximum volume limit
Video Playback
Video formats supported: HEVC, H.264, MPEG-4 Part 2 and Motion JPEG
Supports Dolby Vision and HDR10 content
AirPlay Mirroring, photos and video out to Apple TV (2nd generation or later)
Video mirroring and video out support: Up to 1080p through the Lightning Digital AV Adapter and Lightning to VGA Adapter (adapters sold separately)
Siri
Use your voice to send messages, set reminders and more
Get intelligent suggestions on your Lock screen and in Messages, Mail, QuickType and more
Activate hands-free with only your voice using "Hey Siri"
Use your voice to run shortcuts from your favourite apps
Power and Battery
Lasts up to 1 hour longer than iPhone XR
Video playback:
Up to 17 hours
Video playback (streamed):
Up to 10 hours
Audio playback:
Up to 65 hours
Fast-charge-capable:
Up to 50% charge in 30 minutes with an 18W adapter or higher (sold separately)
Built-in rechargeable lithium-ion battery
Wireless charging (works with Qi chargers)
Charging via USB to a computer system or power adapter
Sensors
Face ID
Barometer
Three-axis gyro
Accelerometer
Proximity sensor
Ambient light sensor
Operating System
iOS 13
iOS is the world's most personal and secure mobile operating system, packed with powerful features and designed to protect your privacy.
Accessibility
Accessibility features help people with disabilities get the most out of their new iPhone 11. With built-in support for vision, hearing, mobility and learning, you can fully enjoy the world's most personal device.
Features include:
Voice Control
VoiceOver
Zoom
Magnifier
RTT and TTY support
Siri and Dictation
Type to Siri
Switch Control
Closed Captions
AssistiveTouch
Speak Screen
Built-in Apps
Camera
Photos
Health
Messages
Phone
FaceTime
Music
Wallet
Safari
Maps
Siri
Calendar
iTunes Store
App Store
Notes
Contacts
Books
Home
Weather
Reminders
Clock
TV
Stocks
Calculator
Voice Memos
Compass
Podcasts
Watch
Tips
Find My
Settings
Files
Measure
Shortcuts
Free Apps from Apple
Pages, Numbers, Keynote, iMovie, GarageBand, iTunes U, Clips and the Apple Store app are preinstalled.
iMovie
Pages
Keynote
Numbers
iTunes U
GarageBand
Apple Store
Apple TV Remote
iTunes Remote
Music Memos
Clips
Support
SIM Card
Dual SIM (nano-SIM and eSIM)11
iPhone 11 is not compatible with existing micro-SIM cards.
Rating for Hearing Aids
M3, T4
Mail Attachment Support
Viewable document types
.jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel); .zip; .ics; .usdz (USDZ Universal)
System Requirements
Apple ID (required for some features)
Internet access12
Syncing to Mac or a PC requires:
macOS Catalina 10.15, using the Finder
macOS El Capitan 10.11.6 through to macOS Mojave 10.14.6, using iTunes 12.8 or later
Windows 7 or later, using iTunes 12.10 or later (a free download from itunes.com/nz/download)
Environmental Requirements
Operating ambient temperature: 0° to 35° C (32° to 95° F)
Nonoperating temperature: -20° to 45° C (-4° to 113° F)
Relative humidity: 5% to 95% noncondensing
Operating altitude: Tested up to 3,000 metres (10,000 feet)
Languages
Language support
English (Australia, UK, US), Chinese (Simplified, Traditional, Traditional Hong Kong), French (Canada, France), German, Italian, Japanese, Korean, Spanish (Latin America, Mexico, Spain), Arabic, Catalan, Croatian, Czech, Danish, Dutch, Finnish, Greek, Hebrew, Hindi, Hungarian, Indonesian, Malay, Norwegian, Polish, Portuguese (Brazil, Portugal), Romanian, Russian, Slovak, Swedish, Thai, Turkish, Ukrainian, Vietnamese
iPhone and the Environment
Arsenic-free display glass
Mercury-free display
Brominated flame retardant-free
PVC-free
Beryllium-free
Recyclable low-carbon aluminium
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.