Technics
Technics EAH-AZ80 + EAH-A800 Flagship Noise-Cancelling Headphones Bundle - Black - Exceptional sound - 3-way Multipoint - Hi-Res Audio with LDAC
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Description
Technics EAH-AZ80 + EAH-A800 Flagship Noise-Cancelling Headphones Bundle - Black - Exceptional sound - 3-way Multipoint - Hi-Res Audio with LDAC
Technics AZ80 Flagship Noise-Cancelling True Wireless Headphones
Wireless Clear Sound. From Work To Life, And Everything In Between
The Technics EAH-AZ80 earbuds feature large 10mm drivers, special acoustic structure & industry-leading noise-cancellation that offers the exceptional Technics sound - wherever your day takes you. With beautifully crafted comfortable design, seamless device switching and crystal-clear call clarity - you won't miss a beat.
Superior Uninterrupted Sound
Signature Technics Clear Sound
Unique acoustic technology offers audio detail and rich sound for an exceptional listening experience through your earbuds.
Intuitive Smart Features
Seamlessly switch between devices, enjoy crystal-clear calls, with easy touch control, and a lasting battery life.
Designed For All-Day Comfort
Low-profile design with concha fit, a focus on comfort for you to wear your earbuds snugly all day and on the go.
Signature Technics Clear Sound
Full Spectrum Sound
Experience detailed Technics Hi-Fi sound quality with a powerful bass. The large 10mm free-edge aluminium alloy diaphragms* offer for an enhanced low-distortion bass response.
Audio, As It Should Be
Featuring an acoustic control chamber for a natural, but powerful bass and a harmoniser for expansive sound with less distortion - the Technics wireless earbuds also supports LDAC™ high-res wireless audio.*
*Delivered in 96 kHz/24-bit LDAC, when connected by Bluetooth® to a compatible device.
Pure Listening
Enjoy uninterrupted Hi-Fi sound performance with the Technics wireless earbuds that feature Dual-hybrid Active Noise-Cancelling. It achieves with feedfoward and feedback mics, plus analogue and digital processing.
*As of March 2023, Technics research using JEITA guidelines for True Wireless noise-cancelling headphones.
Intuitive Smart Features
Multipoint Connection To 3 Devices
Seamlessly switch between 3 devices using category-first functionality.
*LDAC playback incompatible with 3 devices.
Convenient Single Earbud Use
Customise the touch sensors with the Technics App and enjoy single earbud use while charging the other.
Long Battery Life
Listen for up to 7 hours* of playback with ANC on, 24 hours back-up with the case. Just quick charge to enjoy 70 minutes of playback.
*After a full charge, subject to playback volume and other factors
Wear Detection
Earbuds detect when they are removed from your ear and automatically pauses your music or video so you never miss a beat.
Additional Smart Features
Easy Qi-Wireless Charging
Simply place your wireless earbuds case on a Qi-compatible charger for fast wireless charging.
*Qi wireless charger sold separately.
Technics Audio Connect App
For easy set-up, battery level check, EQ sound mode selection, noise-cancelling adjustments and touch-sensor customisations*.
*Requires the minimum Android™ 6.0 with Google Play™, or iOS12 or higher.
IPX4 Water Resistance
Designed with IPX4* water resistance to with stand heavy rain or intensive workouts at the gym.
*IPX4 Water Resistance does not apply to charging case.
All-Day Comfort Design
Natural Concha Fit
Designed to fit the concha groove, the Technics wireless earbuds can be worn comfortably and securely all day.
Premium Look And Feel
Crafted with an aluminium trim with engraved Technics logos for a sleek, high-quality look.
100% Plastic-Free Packaging
Being mindful of the environment, these Bluetooth earbuds are created with plant-based bioplastic DURABIO™.
Technics A800 Wireless Over-Ear Noise Cancelling Headphones
A Heritage of Excellence. Indulge in Superior Sound.
Backed by Technics' legendary sound quality, EAH-A800 headphones features high resolution audio, superior call quality and exceptional over-the-ear comfort for home, work and travel. Unleash a true high-fidelity sound experience in comfortable headphones.
Hear Every Detail
A clear, immersive sound experience with a sense of range and depth. The PEEK/Polyurethane 3-Layer Diaphragm 40mm driver lets you lose yourself in smooth, detailed highlights and bass. LDAC™ high resolution wireless audio* for uncompromised sound quality.
*Delivered in 96 kHz/24 bit LDAC when connected by Bluetooth®.
Speak with Clarity
With 8 distinct mics and advanced wind noise reduction, EAH-A800 transmits your voice clearly on each call; 4 Mic Beamforming and Noise Suppression* Technology isolates and amplifies words while minimizing surrounding noise.
*Varying environmental conditions may affect performance.
Immerse Yourself in Sound
With industry-leading* noise cancelling, EAH-A800 combines Dual Hybrid feedforward & feedback noise cancelling with analog & digital processing for immersive listening.
*As of Oct 31, 2021, According to research by Panasonic Corporation, measured using JEITA-compliant guidelines in the over-ear style noise cancelling headphones market.
Comfort Fit for Your Every Move
Designed to fit comfortably over your ear with cushioned, super-soft earpads that evenly distribute pressure for a stable fit, with a headband that reduces pressure across your entire head.
Control the Sound Around You
Transparent Mode
Transparent mode comprehensively captures voices and other surrounding sounds, leading to a more natural sound similar to not wearing headphones at all. Captures wide range of sound from low to high frequencies.
Attention Mode
Attention mode reduces unwanted external noise to make it easier to hear people's voices. It's perfect when you need to hear airport announcements, etc.
Personalized Your Sound for All-Day Wear
Technics Audio Connect App*
New Technics Audio Connect app* makes pairing easy, helps tailor noise cancelling and sound mode settings to your exact specifications.
*Compatible with smartphones and tablets that are equipped with Android™ 6.0 or higher and that support Google Play, or an iPhone®, iPad® and iPod Touch® equipped with iOS 12 or higher.
Industry-Leading* Long Battery Life
Get up to 50 hours on a single charge with ANC on, with quick charge of 15 minutes for 10 hours of playback; Wearing Sensor for auto shut-off; folds easily to place in compact carrying case.
*As of Oct 31, 2021, According to research by Panasonic Corporation, based on published playback time (AAC, NC ON) in the over-ear style noise cancelling headphones market.
Convenient Functions
Bluetooth® Multipoint Pairing
Multipoint pairing allows you to be connected to two Bluetooth® devices at the same time.
Wearing Playback Sensor
When the headphones are removed from your head, music stops. When they are put back on your head within 60 seconds, music resumes. Comfortable, seamless operation.
Voice Assistants
You can launch smartphone voice function to select music, adjust the volume, and make phone calls, with your voice.
8 High-performance MEMS microphones
1/5 -Talk Main Mic
Talk Mics actively capture your voice as reducing surrounding noise with beamforming for a clear call, even in noisy environments. In addition, wind noise reduction is structured to suppress air vibrations.
2/6 -Talk Sub Mic
Talk Mics actively capture your voice as reducing surrounding noise with beamforming for a clear call, even in noisy environments. In addition, wind noise reduction is structured to suppress air vibrations.
3/7 -Feed-Forward Mic
Cancel the noise from outside, together with arithmetic processing using software control. In addition, wind noise reduction is structured to suppress air vibrations.
4/8 -Feed-Back Mic
Cancel the noise from inside, together with predetermined arithmetic pattern of hardware control.
Technics AZ80 Noise-Cancelling True Wireless Headphones
Driver Unit (mm)
10 mm (3/8 in)
Frequency Response
20 Hz - 40 kHz (LDAC 96 kHz/990 kbps)
Mic
Monaural, MEMS Mic
Playback Time with Battery (LDAC)
Earbuds
Approx. 4.5 hours (NC ON)
Approx. 5.0 hours (NC OFF)
Earbuds with Charging case
Approx. 16 hours (NC ON)
Approx. 17 hours (NC OFF)
Playback Time with Battery (AAC)
Earbuds
Approx. 7.0 hours (NC ON)
Approx. 7.5 hours (NC OFF)
Earbuds with Charging case
Approx. 24 hours (NC ON)
Approx. 25 hours (NC OFF)
Charging Time (25°C/ 77°F)
Earbuds
Approx. 2.0 hours
Charging case / USB
Approx. 2.5 hours
Charging case / Qi *With certified Qi charger
Approx. 3.5 hours
Earbuds with Charging case
Approx. 3.0 hours
Earbuds with Charging case / Qi *With certified Qi charger
Approx. 3.5 hours
Quick Charge (15 minutes, AAC)
Earbuds
Approx. 70 minutes (NC ON)
Standby Time
Earbuds
Approx. 9 hours (NC ON),
Approx. 15 hours (NC OFF, Auto power off does not work)
Dimensions (W x H x D)
Earbuds *with Earpiece M size
Approx. 22 mm x 27 mm x 24 mm
Approx. 7/8 inch x 1-1/16 inch x 15/16 inch
Charging case
Approx. 69 mm x 36 mm x 29 mm
Approx. 2-11/16 inch x 1-7/16 inch x 1-1/8 inch
Weight
Earbuds (one side only: L and R are the same)
Approx. 7 g (0.25 oz)
Charging case
Approx. 50 g (1.8 oz)
Supplied Accessory
USB charging cord: Approx. 0.2 m (0.66 ft)
(Input Plug : USB Type-C Shape,
Output Plug : USB Type-C Shape),
Earpieces set : XS1, XS2, S1, S2, M, L, XL
(M attached)
Bluetooth® Wireless Technology
Version: 5.3
Supported Profiles: A2DP, AVRCP, HSP, HFP
Codec: SBC, AAC, LDAC
Operating Distance: Up to 10 m (33 ft)
Multi-point: Yes(Connect up to 3 devices at a time.)
Multi-pairing: Yes(Connect up to 10 devices.)
Water Resistance
IPX4 Equivalent (Earbuds only)
Dual Hybrid Noise Cancelling
Yes
Note
*"Hi-Res Audio Wireless" Logo is used under license from Japan Audio Society. *LDAC and LDAC logo are trademarks of Sony Corporation. *Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Alexa is not available in all languages and countries. Alexa features and functionality may vary by location. *Google, Android and Google Play are trademarks of Google LLC. *The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. Other trademarks and trade names are those of their respective owners.
Technics A800 Wireless Over-Ear Noise Cancelling Headphones
Colour
Black
Driver Unit (mm)
40 mm (1-9/16 in)
Impedance
34Ohms
Sensitivity
105 dB/mW @1kHz
Frequency Response (Power ON)
4 Hz -40k Hz
Mic
Monaural, MEMS Mic
Playback Time with Battery (LDAC)
Approx. 40 hours (NC ON)
Approx. 50 hours (NC OFF)
Playback Time with Battery (AAC)
Approx. 50 hours (NC ON)
Approx. 60 hours (NC OFF)
Charging Time (25°C/ 77°F)
Approx. 3.0 hours
(Using the power source 1200 mA or higher)
Quick Charge (15 minutes, AAC)
10 hours (NC ON)
Standby Time
Approx. 60 hours (NC ON),
Approx. 120 hours (NC OFF)
*Auto power off : OFF
Dimensions (W x H x D)
Approx. 170 mm x 196 mm x 85 mm
Approx. 6-11/16 inch x 7-11/16 inch x 3-3/8 inch
Weight
Approx. 298 g (10.5 oz)
Supplied Accessory
USB charging cord: Approx. 0.5 m (1.6 ft)
(Input Plug : USB Type-A Shape,
Output Plug : USB Type-C Shape),
Detachable cord: Approx. 1 m (3.3 ft)
Bluetooth® Wireless Technology
Version 5.2
Supported Profiles: A2DP, AVRCP, HSP, HFP
Codec: SBC, AAC, LDAC
Operating Distance: Up to 10 m (33 ft)
Dual Hybrid Noise Cancelling
Yes
Bluetooth® Multipoint Pairing
Yes
Technics AZ80 Flagship Noise-Cancelling True Wireless Headphones
Wireless Clear Sound. From Work To Life, And Everything In Between
The Technics EAH-AZ80 earbuds feature large 10mm drivers, special acoustic structure & industry-leading noise-cancellation that offers the exceptional Technics sound - wherever your day takes you. With beautifully crafted comfortable design, seamless device switching and crystal-clear call clarity - you won't miss a beat.
Superior Uninterrupted Sound
Signature Technics Clear Sound
Unique acoustic technology offers audio detail and rich sound for an exceptional listening experience through your earbuds.
Intuitive Smart Features
Seamlessly switch between devices, enjoy crystal-clear calls, with easy touch control, and a lasting battery life.
Designed For All-Day Comfort
Low-profile design with concha fit, a focus on comfort for you to wear your earbuds snugly all day and on the go.
Signature Technics Clear Sound
Full Spectrum Sound
Experience detailed Technics Hi-Fi sound quality with a powerful bass. The large 10mm free-edge aluminium alloy diaphragms* offer for an enhanced low-distortion bass response.
Audio, As It Should Be
Featuring an acoustic control chamber for a natural, but powerful bass and a harmoniser for expansive sound with less distortion - the Technics wireless earbuds also supports LDAC™ high-res wireless audio.*
*Delivered in 96 kHz/24-bit LDAC, when connected by Bluetooth® to a compatible device.
Pure Listening
Enjoy uninterrupted Hi-Fi sound performance with the Technics wireless earbuds that feature Dual-hybrid Active Noise-Cancelling. It achieves with feedfoward and feedback mics, plus analogue and digital processing.
*As of March 2023, Technics research using JEITA guidelines for True Wireless noise-cancelling headphones.
Intuitive Smart Features
Multipoint Connection To 3 Devices
Seamlessly switch between 3 devices using category-first functionality.
*LDAC playback incompatible with 3 devices.
Convenient Single Earbud Use
Customise the touch sensors with the Technics App and enjoy single earbud use while charging the other.
Long Battery Life
Listen for up to 7 hours* of playback with ANC on, 24 hours back-up with the case. Just quick charge to enjoy 70 minutes of playback.
*After a full charge, subject to playback volume and other factors
Wear Detection
Earbuds detect when they are removed from your ear and automatically pauses your music or video so you never miss a beat.
Additional Smart Features
Easy Qi-Wireless Charging
Simply place your wireless earbuds case on a Qi-compatible charger for fast wireless charging.
*Qi wireless charger sold separately.
Technics Audio Connect App
For easy set-up, battery level check, EQ sound mode selection, noise-cancelling adjustments and touch-sensor customisations*.
*Requires the minimum Android™ 6.0 with Google Play™, or iOS12 or higher.
IPX4 Water Resistance
Designed with IPX4* water resistance to with stand heavy rain or intensive workouts at the gym.
*IPX4 Water Resistance does not apply to charging case.
All-Day Comfort Design
Natural Concha Fit
Designed to fit the concha groove, the Technics wireless earbuds can be worn comfortably and securely all day.
Premium Look And Feel
Crafted with an aluminium trim with engraved Technics logos for a sleek, high-quality look.
100% Plastic-Free Packaging
Being mindful of the environment, these Bluetooth earbuds are created with plant-based bioplastic DURABIO™.
Technics A800 Wireless Over-Ear Noise Cancelling Headphones
A Heritage of Excellence. Indulge in Superior Sound.
Backed by Technics' legendary sound quality, EAH-A800 headphones features high resolution audio, superior call quality and exceptional over-the-ear comfort for home, work and travel. Unleash a true high-fidelity sound experience in comfortable headphones.
Hear Every Detail
A clear, immersive sound experience with a sense of range and depth. The PEEK/Polyurethane 3-Layer Diaphragm 40mm driver lets you lose yourself in smooth, detailed highlights and bass. LDAC™ high resolution wireless audio* for uncompromised sound quality.
*Delivered in 96 kHz/24 bit LDAC when connected by Bluetooth®.
Speak with Clarity
With 8 distinct mics and advanced wind noise reduction, EAH-A800 transmits your voice clearly on each call; 4 Mic Beamforming and Noise Suppression* Technology isolates and amplifies words while minimizing surrounding noise.
*Varying environmental conditions may affect performance.
Immerse Yourself in Sound
With industry-leading* noise cancelling, EAH-A800 combines Dual Hybrid feedforward & feedback noise cancelling with analog & digital processing for immersive listening.
*As of Oct 31, 2021, According to research by Panasonic Corporation, measured using JEITA-compliant guidelines in the over-ear style noise cancelling headphones market.
Comfort Fit for Your Every Move
Designed to fit comfortably over your ear with cushioned, super-soft earpads that evenly distribute pressure for a stable fit, with a headband that reduces pressure across your entire head.
Control the Sound Around You
Transparent Mode
Transparent mode comprehensively captures voices and other surrounding sounds, leading to a more natural sound similar to not wearing headphones at all. Captures wide range of sound from low to high frequencies.
Attention Mode
Attention mode reduces unwanted external noise to make it easier to hear people's voices. It's perfect when you need to hear airport announcements, etc.
Personalized Your Sound for All-Day Wear
Technics Audio Connect App*
New Technics Audio Connect app* makes pairing easy, helps tailor noise cancelling and sound mode settings to your exact specifications.
*Compatible with smartphones and tablets that are equipped with Android™ 6.0 or higher and that support Google Play, or an iPhone®, iPad® and iPod Touch® equipped with iOS 12 or higher.
Industry-Leading* Long Battery Life
Get up to 50 hours on a single charge with ANC on, with quick charge of 15 minutes for 10 hours of playback; Wearing Sensor for auto shut-off; folds easily to place in compact carrying case.
*As of Oct 31, 2021, According to research by Panasonic Corporation, based on published playback time (AAC, NC ON) in the over-ear style noise cancelling headphones market.
Convenient Functions
Bluetooth® Multipoint Pairing
Multipoint pairing allows you to be connected to two Bluetooth® devices at the same time.
Wearing Playback Sensor
When the headphones are removed from your head, music stops. When they are put back on your head within 60 seconds, music resumes. Comfortable, seamless operation.
Voice Assistants
You can launch smartphone voice function to select music, adjust the volume, and make phone calls, with your voice.
8 High-performance MEMS microphones
1/5 -Talk Main Mic
Talk Mics actively capture your voice as reducing surrounding noise with beamforming for a clear call, even in noisy environments. In addition, wind noise reduction is structured to suppress air vibrations.
2/6 -Talk Sub Mic
Talk Mics actively capture your voice as reducing surrounding noise with beamforming for a clear call, even in noisy environments. In addition, wind noise reduction is structured to suppress air vibrations.
3/7 -Feed-Forward Mic
Cancel the noise from outside, together with arithmetic processing using software control. In addition, wind noise reduction is structured to suppress air vibrations.
4/8 -Feed-Back Mic
Cancel the noise from inside, together with predetermined arithmetic pattern of hardware control.
Technics AZ80 Noise-Cancelling True Wireless Headphones
Driver Unit (mm)
10 mm (3/8 in)
Frequency Response
20 Hz - 40 kHz (LDAC 96 kHz/990 kbps)
Mic
Monaural, MEMS Mic
Playback Time with Battery (LDAC)
Earbuds
Approx. 4.5 hours (NC ON)
Approx. 5.0 hours (NC OFF)
Earbuds with Charging case
Approx. 16 hours (NC ON)
Approx. 17 hours (NC OFF)
Playback Time with Battery (AAC)
Earbuds
Approx. 7.0 hours (NC ON)
Approx. 7.5 hours (NC OFF)
Earbuds with Charging case
Approx. 24 hours (NC ON)
Approx. 25 hours (NC OFF)
Charging Time (25°C/ 77°F)
Earbuds
Approx. 2.0 hours
Charging case / USB
Approx. 2.5 hours
Charging case / Qi *With certified Qi charger
Approx. 3.5 hours
Earbuds with Charging case
Approx. 3.0 hours
Earbuds with Charging case / Qi *With certified Qi charger
Approx. 3.5 hours
Quick Charge (15 minutes, AAC)
Earbuds
Approx. 70 minutes (NC ON)
Standby Time
Earbuds
Approx. 9 hours (NC ON),
Approx. 15 hours (NC OFF, Auto power off does not work)
Dimensions (W x H x D)
Earbuds *with Earpiece M size
Approx. 22 mm x 27 mm x 24 mm
Approx. 7/8 inch x 1-1/16 inch x 15/16 inch
Charging case
Approx. 69 mm x 36 mm x 29 mm
Approx. 2-11/16 inch x 1-7/16 inch x 1-1/8 inch
Weight
Earbuds (one side only: L and R are the same)
Approx. 7 g (0.25 oz)
Charging case
Approx. 50 g (1.8 oz)
Supplied Accessory
USB charging cord: Approx. 0.2 m (0.66 ft)
(Input Plug : USB Type-C Shape,
Output Plug : USB Type-C Shape),
Earpieces set : XS1, XS2, S1, S2, M, L, XL
(M attached)
Bluetooth® Wireless Technology
Version: 5.3
Supported Profiles: A2DP, AVRCP, HSP, HFP
Codec: SBC, AAC, LDAC
Operating Distance: Up to 10 m (33 ft)
Multi-point: Yes(Connect up to 3 devices at a time.)
Multi-pairing: Yes(Connect up to 10 devices.)
Water Resistance
IPX4 Equivalent (Earbuds only)
Dual Hybrid Noise Cancelling
Yes
Note
*"Hi-Res Audio Wireless" Logo is used under license from Japan Audio Society. *LDAC and LDAC logo are trademarks of Sony Corporation. *Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Alexa is not available in all languages and countries. Alexa features and functionality may vary by location. *Google, Android and Google Play are trademarks of Google LLC. *The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. Other trademarks and trade names are those of their respective owners.
Technics A800 Wireless Over-Ear Noise Cancelling Headphones
Colour
Black
Driver Unit (mm)
40 mm (1-9/16 in)
Impedance
34Ohms
Sensitivity
105 dB/mW @1kHz
Frequency Response (Power ON)
4 Hz -40k Hz
Mic
Monaural, MEMS Mic
Playback Time with Battery (LDAC)
Approx. 40 hours (NC ON)
Approx. 50 hours (NC OFF)
Playback Time with Battery (AAC)
Approx. 50 hours (NC ON)
Approx. 60 hours (NC OFF)
Charging Time (25°C/ 77°F)
Approx. 3.0 hours
(Using the power source 1200 mA or higher)
Quick Charge (15 minutes, AAC)
10 hours (NC ON)
Standby Time
Approx. 60 hours (NC ON),
Approx. 120 hours (NC OFF)
*Auto power off : OFF
Dimensions (W x H x D)
Approx. 170 mm x 196 mm x 85 mm
Approx. 6-11/16 inch x 7-11/16 inch x 3-3/8 inch
Weight
Approx. 298 g (10.5 oz)
Supplied Accessory
USB charging cord: Approx. 0.5 m (1.6 ft)
(Input Plug : USB Type-A Shape,
Output Plug : USB Type-C Shape),
Detachable cord: Approx. 1 m (3.3 ft)
Bluetooth® Wireless Technology
Version 5.2
Supported Profiles: A2DP, AVRCP, HSP, HFP
Codec: SBC, AAC, LDAC
Operating Distance: Up to 10 m (33 ft)
Dual Hybrid Noise Cancelling
Yes
Bluetooth® Multipoint Pairing
Yes
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.