Auckland Airport’s online shopping experience

Collecting your order

Buy now pick up later

When you shop on The Mall's international experience, you can enjoy the convenience of planning and paying for your purchases ahead of your travel with safe, seamless pick up at your chosen Collection Point in the International Terminal.

Get access to airport exclusives and enjoy online-only savings on your favourite international and local brands.

How does it work?

Step 1: Shop

When you place an order, choose where you would like to pick it up from. It will then show in your order confirmation email.

Step 2: Confirm

At least 12 hours prior to your international flight, you will receive a Ready to Collect email reminder.

Step 3: Collect

On your day of travel, follow the email instructions to your selected Collection Point in the International Terminal.

 

Please ensure you bring the following with you when you pick up your order:

  • Your order confirmation email
  • Your passport for identification purposes

Where to collect when departing from Auckland Airport

If you choose to collect on departure, you'll find the Collection Point once you have cleared immigration and security screening, just past The Loop and Aelia Duty Free stores. Please make sure you collect your order at least 60 minutes prior to your flight departure.

The Departures Collection Point is open from 4:30am to 1:30am NZST.

Any liquids aerosols or gels (LAGs) will be packed in clear sealed bags to make passing through security easier at your next destination.

The Collection Point - Departures_ Auckland International Airport
The Collection Point - Departures at Auckland International Airport

Where to collect when arriving into Auckland Airport

If you choose to collect on arrival, you'll find the Collection Point after clearing immigration, in the baggage claim hall, opposite baggage belt 3.

Arrivals Collection Point is open from 5:30am to 2:30am NZST.

The Collection Point -Arrivals - Auckland International Airport
The Collection Point - Arrivals - Auckland International Airport

Get ready for an airport experience like no other.

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