Samsung
Samsung Galaxy S24+ 5G Dual SIM Smartphone - 12GB+512GB - Onyx Black
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Description
Samsung Galaxy S24+ 12GB+512GB 5G Dual SIM Smartphone
Samsung account login, Google account login and Internet connection required for AI features.
Galaxy AI features are included with the purchase of eligible Samsung Galaxy devices until the end of 2025. Feature availability and associated costs are subject to change
*Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
Live Translate. The easiest way to communicate
Get quick language translation on your next phone call. That's right, AI helps you communicate outside your own language while you talk on the phone. And get this, it even works on messaging.
*Live Translate requires a network connection and Samsung Account login. Live Translate is only available on the pre-installed Samsung Phone app. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed.
Circle it, find it. Just like that
Search like never before with Circle to Search. Simply trace an object to get Google Search results. It's a new visual way to find what you're looking for.
*Sequences shortened and simulated. Results for illustrative purposes only. Results may vary depending on visual matches. Requires internet connection. Users may need to update Android to the latest version. Product functionality may be dependent on your app and device settings. Some functions may not be compatible with certain apps. Availability of the service varies by country and language. Accuracy of results is not guaranteed.
AI can summarise your voice recordings
Ready for your own personal assistant? Record your voice and AI will jot it down - convert it into text, then intelligently summarise it. It even does language translations.
*Transcript Assist requires a network connection and Samsung Account login. Transcript Assist is only available on the pre-installed Samsung Voice Recorder app or files recorded using the pre-installed Samsung Phone app. Voice recording feature in the pre-installed Samsung Phone app may not be supported in some countries. Audio files must be under 3 hours in duration to be processed. Summarising feature in Transcript Assist can be activated when a certain number of characters is met. Service availability may vary by language. Accuracy of results is not guaranteed.
Resize it, Retouch it. Just like that
Unlock the magic of AI-powered photo editing. Now you can effortlessly perfect your photos, ensuring every image shines. But that's not all, even if you couldn't capture the shot you wanted, Generative Edit can fill in backgrounds and make unwanted objects *poof* disappear.
*Generative Edit requires a network connection and Samsung Account login. Editing with Generative Edit results in a resized photo up to 12MP. A visible watermark is overlaid on the image output upon saving in order to indicate that the image is generated by AI. The accuracy and reliability of the generated output is not guaranteed.
Big, bigger and faster
They're the upgrades you've waited for. More screen. More battery. More processing power. There's so much more to love about Galaxy S24 and S24+.
*Galaxy S24+ compared to Galaxy S23+.
*Galaxy S24 compared to Galaxy S23.
Get the details on Camera
*12MP 2x optical quality zoom is enabled by the Adaptive Pixel sensor.
50MP. Mega Mega Pixels
A true pixel powerhouse that will not disappoint. Ever. Snap high-res pics for that will no doubt withstand the test of time for years to come.
Shoot far. Even in the dark
Capture bright, colourful, clear photos, even in the dark with AI ISP. Finally, the portraits you've been dreaming of. Zoom in 2x, or even 3x - it doesn't really matter. Each distance can be as clear as day even though it's technically night.
*Results may vary depending on light condition and/or shooting conditions including multiple subjects, being out of focus or moving subjects.
Get closer with every pinch
Just keep pinching. Go from 1x to 2x or even 3x. AI keeps pictures high-quality: crisp, clear and super sharp - without losing much detail.
*30X Space Zoom includes 3x optical zoom and 30x digital zoom with Super Resolution technology. Zoom distances past 3x zoom may express some image deterioration.
*AI Zoom is applied to distances between digital zoom lengths. Accuracy of results is not guaranteed.
Stronger Vapor Chamber. Game on
This new and improved heat dissipation system helps you keep gaming at optimal performance. Our latest Vapor Chamber is bigger than before, with an integrated liquid-type thermal interface material.
*Compared to Galaxy S23 and S23+.
All-day battery to play on and on
With massive capacity and greater energy efficiency, Ultra's battery gives you extra life when it matters most - you know, like the epic boss battle you've been gearing up for.
*Compared to Galaxy S23 Ultra.
*Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 3880mAh for Galaxy S24, 4755mAh for Galaxy S24+ and 4855mAh for Galaxy S24 Ultra. Actual battery life may vary depending on network environment, usage patterns and other factors.
*Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. Estimated against the average usage profile compiled by UX Connect Research. Independently assessed by UX Connect research between 2023.11.25-2023.12.15 in US and UK with pre-release versions of SM-S921, SM-S926 and SM-S928 under default setting using LTE and 5G Sub6 networks. NOT tested under 5G mmWave network.
*Based on Samsung internal lab test conditions with pre-release version of given model connected to earphone via Bluetooth under default settings over LTE. Estimated against battery capacity and measured current over battery power consumption during video playback (video file resolution 720p, saved on device) and audio playback (mp3 file, 192kbps, saved on device with LCD display turned off), respectively. Actual video and audio playback times vary by network connection, settings, file format, screen brightness, battery condition and many other factors.
Our brightest adaptive mobile display under the sun
Level up your game with these two massive screens. With increased display size and ultra-slim bezels, Galaxy S24's 6.2" FHD+ display and Galaxy S24+'s 6.7" QHD+ display offer more screen real estate than ever before. Plus, enjoy optimal colour and contrast with Vision Booster on both displays.
*Measured diagonally, Galaxy S24's screen size is 6.2 inches in the full rectangle and 6 inches accounting for the rounded corners and Galaxy S24+'s screen size is 6.7 inches in the full rectangle and 6.5 inches accounting for the rounded corners; actual viewable area is less due to the rounded corners and camera hole.
*The Dynamic AMOLED 2X display on Galaxy S24 and S24+ received a certification from VDE Germany for 100 percent Mobile Colour Volume in the DCI-P3 color range, which means your images aren't washed out and you'll get unbelievably vivid colors regardless of differing levels of brightness. The display can achieve peak brightness of up to 2600 nits, improving the contrast between dark and light aspects of digital content for a more brilliant picture quality, with a 5,000,000:1 contrast ratio to make your mobile experience more immersive.
Quick Share outside your ecosystem
You're not limited to Galaxy phones. Use QR codes and saved contacts to share with iOS users or far-away friends and family.
*When file sharing using QR codes and contacts, up to 1,000 files can be transferred at a time. Individual files must be less than 3GB, and up to 5GB of data in total can be transferred per day. Links expire after two days. Sender's device requires a Samsung Account, and both sender and receiver devices require an internet connection.
*Galaxy Tab S9 sold separately.
Switch effortlessly from iOS
Keep your photos, videos, contacts, calendar and apps with Smart Switch - even if you switch from iOS.
*Wired transfers from Android™ devices require the receiving device to have Android™ 4.3 or later and the sending device to have Android 4.3™ or later. Transfers can be completed without a cable through a wireless connection. For wireless connections, the receiving device must have Android™ 4.0 or later and the sending device must have Android™ 4.0 or later. Open Smart Switch Mobile in "Settings" on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. Data and content available for transfer may vary by transmission method.
*Wired transfers from iOS require the receiving device to have Android™ 4.3 or later and the sending device to have iOS 5 or later. Transfers can be completed without a cable through a wireless connection or iCloud. For wireless connections, the receiving device must have Android™ 4.0 or later and the sending device must have iOS 12 or later. iCloud transfers require the receiving device to have Android™ 4.0 or later and the sending device to have iOS 5 or later. Open Smart Switch Mobile in "Settings" on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. For wireless transfers, download Smart Switch for iOS from the App Store on your iPhone or iPad. Data and content available for transfer may vary by transmission method.
*It is recommended to use a wired connection when transferring diverse sets of data at once.
What's in the Box
*Galaxy S24 does not include travel adapter.
*In-box items may vary by country or region.
Processor
CPU Model
Exynos 2400
CPU Speed
3.2GHz, 2.9GHz, 2.6GHz, 1.95GHz
CPU Type
Deca-Core
Display
Size (Main_Display)
169.1mm (6.7" full rectangle) / 164.5mm (6.5" rounded corners)
Resolution (Main Display)
3120 x 1440 (Quad HD+)
Technology (Main Display)
Dynamic AMOLED 2X
Colour Depth (Main Display)
16M
Max Refresh Rate (Main Display)
120 Hz
Camera
Rear Camera - Resolution (Multiple)
50.0 MP + 10.0 MP + 12.0 MP
Rear Camera - F Number (Multiple)
F1.8 , F2.4 , F2.2
Rear Camera - Auto Focus
Yes
Rear Camera - OIS
Yes
Rear Camera - Zoom
Optical Zoom 3x, Optical quality Zoom 2x (Enabled by Adaptive Pixel sensor) , Digital Zoom up to 30x
Front Camera - Resolution
12.0 MP
Front Camera - F Number
F2.2
Front Camera - Auto Focus
Yes
Rear Camera - Flash
Yes
Video Recording Resolution
UHD 8K (7680 x 4320) @30fps
Slow Motion
240fps @FHD, 120fps @UHD
Network/Bearer
Number of SIM
Dual-SIM
SIM size
Nano-SIM (4FF), e-SIM
SIM Slot Type
SIM 1 + SIM 2 / SIM 1 + eSIM / Dual eSIM
Connectivity
USB Interface
USB Type-C
USB Version
USB 3.2 Gen 1
Location Technology
GPS, Glonass, Beidou, Galileo, QZSS
Earjack
USB Type-C
MHL
No
Wi-Fi
802.11a/b/g/n/ac/ax 2.4GHz+5GHz+6GHz, HE160, MIMO, 1024-QAM
Wi-Fi Direct
Yes
Bluetooth Version
Bluetooth v5.3
NFC
Yes
UWB (Ultra-Wideband)
Yes
PC Sync.
Smart Switch (PC version)
General Information
OS
Android
Form Factor
Touchscreen Bar
Sensors
Accelerometer, Barometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Hall Sensor, Light Sensor, Proximity Sensor
Physical specification
Dimension (HxWxD, mm)
158.5 x 75.9 x 7.7
Weight (g)
196
Battery
Internet Usage Time(LTE) (Hours)
Up to 26
Internet Usage Time(Wi-Fi) (Hours)
Up to 27
Video Playback Time (Hours, Wireless)
Up to 31
Battery Capacity (mAh, Typical)
4900
Removable
No
Audio Playback Time (Hours, Wireless)
Up to 92
Audio and Video
Stereo Support
Yes
Video Playing Format
MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, WEBM
Video Playing Resolution
UHD 8K (7680 x 4320) @60fps
Audio Playing Format
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA, DFF, DSF, APE
Services and Applications
Gear Support
Galaxy Buds2 Pro, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, Galaxy Buds2, Galaxy Buds, Galaxy Buds FE, Galaxy Fit2, Galaxy Fit e, Galaxy Fit, Galaxy Watch6, Galaxy Watch5, Galaxy Watch4, Galaxy Watch3, Galaxy Watch, Galaxy Watch Active2, Galaxy Watch Active
Samsung DeX Support
Yes
Bluetooth® Hearing Aid Support
Android Audio Streaming for Hearing Aid(ASHA)
Mobile TV
No
Samsung account login, Google account login and Internet connection required for AI features.
Galaxy AI features are included with the purchase of eligible Samsung Galaxy devices until the end of 2025. Feature availability and associated costs are subject to change
*Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
Live Translate. The easiest way to communicate
Get quick language translation on your next phone call. That's right, AI helps you communicate outside your own language while you talk on the phone. And get this, it even works on messaging.
*Live Translate requires a network connection and Samsung Account login. Live Translate is only available on the pre-installed Samsung Phone app. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed.
Circle it, find it. Just like that
Search like never before with Circle to Search. Simply trace an object to get Google Search results. It's a new visual way to find what you're looking for.
*Sequences shortened and simulated. Results for illustrative purposes only. Results may vary depending on visual matches. Requires internet connection. Users may need to update Android to the latest version. Product functionality may be dependent on your app and device settings. Some functions may not be compatible with certain apps. Availability of the service varies by country and language. Accuracy of results is not guaranteed.
AI can summarise your voice recordings
Ready for your own personal assistant? Record your voice and AI will jot it down - convert it into text, then intelligently summarise it. It even does language translations.
*Transcript Assist requires a network connection and Samsung Account login. Transcript Assist is only available on the pre-installed Samsung Voice Recorder app or files recorded using the pre-installed Samsung Phone app. Voice recording feature in the pre-installed Samsung Phone app may not be supported in some countries. Audio files must be under 3 hours in duration to be processed. Summarising feature in Transcript Assist can be activated when a certain number of characters is met. Service availability may vary by language. Accuracy of results is not guaranteed.
Resize it, Retouch it. Just like that
Unlock the magic of AI-powered photo editing. Now you can effortlessly perfect your photos, ensuring every image shines. But that's not all, even if you couldn't capture the shot you wanted, Generative Edit can fill in backgrounds and make unwanted objects *poof* disappear.
*Generative Edit requires a network connection and Samsung Account login. Editing with Generative Edit results in a resized photo up to 12MP. A visible watermark is overlaid on the image output upon saving in order to indicate that the image is generated by AI. The accuracy and reliability of the generated output is not guaranteed.
Big, bigger and faster
They're the upgrades you've waited for. More screen. More battery. More processing power. There's so much more to love about Galaxy S24 and S24+.
*Galaxy S24+ compared to Galaxy S23+.
*Galaxy S24 compared to Galaxy S23.
Get the details on Camera
*12MP 2x optical quality zoom is enabled by the Adaptive Pixel sensor.
50MP. Mega Mega Pixels
A true pixel powerhouse that will not disappoint. Ever. Snap high-res pics for that will no doubt withstand the test of time for years to come.
Shoot far. Even in the dark
Capture bright, colourful, clear photos, even in the dark with AI ISP. Finally, the portraits you've been dreaming of. Zoom in 2x, or even 3x - it doesn't really matter. Each distance can be as clear as day even though it's technically night.
*Results may vary depending on light condition and/or shooting conditions including multiple subjects, being out of focus or moving subjects.
Get closer with every pinch
Just keep pinching. Go from 1x to 2x or even 3x. AI keeps pictures high-quality: crisp, clear and super sharp - without losing much detail.
*30X Space Zoom includes 3x optical zoom and 30x digital zoom with Super Resolution technology. Zoom distances past 3x zoom may express some image deterioration.
*AI Zoom is applied to distances between digital zoom lengths. Accuracy of results is not guaranteed.
Stronger Vapor Chamber. Game on
This new and improved heat dissipation system helps you keep gaming at optimal performance. Our latest Vapor Chamber is bigger than before, with an integrated liquid-type thermal interface material.
*Compared to Galaxy S23 and S23+.
All-day battery to play on and on
With massive capacity and greater energy efficiency, Ultra's battery gives you extra life when it matters most - you know, like the epic boss battle you've been gearing up for.
*Compared to Galaxy S23 Ultra.
*Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 3880mAh for Galaxy S24, 4755mAh for Galaxy S24+ and 4855mAh for Galaxy S24 Ultra. Actual battery life may vary depending on network environment, usage patterns and other factors.
*Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. Estimated against the average usage profile compiled by UX Connect Research. Independently assessed by UX Connect research between 2023.11.25-2023.12.15 in US and UK with pre-release versions of SM-S921, SM-S926 and SM-S928 under default setting using LTE and 5G Sub6 networks. NOT tested under 5G mmWave network.
*Based on Samsung internal lab test conditions with pre-release version of given model connected to earphone via Bluetooth under default settings over LTE. Estimated against battery capacity and measured current over battery power consumption during video playback (video file resolution 720p, saved on device) and audio playback (mp3 file, 192kbps, saved on device with LCD display turned off), respectively. Actual video and audio playback times vary by network connection, settings, file format, screen brightness, battery condition and many other factors.
Our brightest adaptive mobile display under the sun
Level up your game with these two massive screens. With increased display size and ultra-slim bezels, Galaxy S24's 6.2" FHD+ display and Galaxy S24+'s 6.7" QHD+ display offer more screen real estate than ever before. Plus, enjoy optimal colour and contrast with Vision Booster on both displays.
*Measured diagonally, Galaxy S24's screen size is 6.2 inches in the full rectangle and 6 inches accounting for the rounded corners and Galaxy S24+'s screen size is 6.7 inches in the full rectangle and 6.5 inches accounting for the rounded corners; actual viewable area is less due to the rounded corners and camera hole.
*The Dynamic AMOLED 2X display on Galaxy S24 and S24+ received a certification from VDE Germany for 100 percent Mobile Colour Volume in the DCI-P3 color range, which means your images aren't washed out and you'll get unbelievably vivid colors regardless of differing levels of brightness. The display can achieve peak brightness of up to 2600 nits, improving the contrast between dark and light aspects of digital content for a more brilliant picture quality, with a 5,000,000:1 contrast ratio to make your mobile experience more immersive.
Quick Share outside your ecosystem
You're not limited to Galaxy phones. Use QR codes and saved contacts to share with iOS users or far-away friends and family.
*When file sharing using QR codes and contacts, up to 1,000 files can be transferred at a time. Individual files must be less than 3GB, and up to 5GB of data in total can be transferred per day. Links expire after two days. Sender's device requires a Samsung Account, and both sender and receiver devices require an internet connection.
*Galaxy Tab S9 sold separately.
Switch effortlessly from iOS
Keep your photos, videos, contacts, calendar and apps with Smart Switch - even if you switch from iOS.
*Wired transfers from Android™ devices require the receiving device to have Android™ 4.3 or later and the sending device to have Android 4.3™ or later. Transfers can be completed without a cable through a wireless connection. For wireless connections, the receiving device must have Android™ 4.0 or later and the sending device must have Android™ 4.0 or later. Open Smart Switch Mobile in "Settings" on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. Data and content available for transfer may vary by transmission method.
*Wired transfers from iOS require the receiving device to have Android™ 4.3 or later and the sending device to have iOS 5 or later. Transfers can be completed without a cable through a wireless connection or iCloud. For wireless connections, the receiving device must have Android™ 4.0 or later and the sending device must have iOS 12 or later. iCloud transfers require the receiving device to have Android™ 4.0 or later and the sending device to have iOS 5 or later. Open Smart Switch Mobile in "Settings" on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. For wireless transfers, download Smart Switch for iOS from the App Store on your iPhone or iPad. Data and content available for transfer may vary by transmission method.
*It is recommended to use a wired connection when transferring diverse sets of data at once.
What's in the Box
*Galaxy S24 does not include travel adapter.
*In-box items may vary by country or region.
Processor
CPU Model
Exynos 2400
CPU Speed
3.2GHz, 2.9GHz, 2.6GHz, 1.95GHz
CPU Type
Deca-Core
Display
Size (Main_Display)
169.1mm (6.7" full rectangle) / 164.5mm (6.5" rounded corners)
Resolution (Main Display)
3120 x 1440 (Quad HD+)
Technology (Main Display)
Dynamic AMOLED 2X
Colour Depth (Main Display)
16M
Max Refresh Rate (Main Display)
120 Hz
Camera
Rear Camera - Resolution (Multiple)
50.0 MP + 10.0 MP + 12.0 MP
Rear Camera - F Number (Multiple)
F1.8 , F2.4 , F2.2
Rear Camera - Auto Focus
Yes
Rear Camera - OIS
Yes
Rear Camera - Zoom
Optical Zoom 3x, Optical quality Zoom 2x (Enabled by Adaptive Pixel sensor) , Digital Zoom up to 30x
Front Camera - Resolution
12.0 MP
Front Camera - F Number
F2.2
Front Camera - Auto Focus
Yes
Rear Camera - Flash
Yes
Video Recording Resolution
UHD 8K (7680 x 4320) @30fps
Slow Motion
240fps @FHD, 120fps @UHD
Network/Bearer
Number of SIM
Dual-SIM
SIM size
Nano-SIM (4FF), e-SIM
SIM Slot Type
SIM 1 + SIM 2 / SIM 1 + eSIM / Dual eSIM
Connectivity
USB Interface
USB Type-C
USB Version
USB 3.2 Gen 1
Location Technology
GPS, Glonass, Beidou, Galileo, QZSS
Earjack
USB Type-C
MHL
No
Wi-Fi
802.11a/b/g/n/ac/ax 2.4GHz+5GHz+6GHz, HE160, MIMO, 1024-QAM
Wi-Fi Direct
Yes
Bluetooth Version
Bluetooth v5.3
NFC
Yes
UWB (Ultra-Wideband)
Yes
PC Sync.
Smart Switch (PC version)
General Information
OS
Android
Form Factor
Touchscreen Bar
Sensors
Accelerometer, Barometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Hall Sensor, Light Sensor, Proximity Sensor
Physical specification
Dimension (HxWxD, mm)
158.5 x 75.9 x 7.7
Weight (g)
196
Battery
Internet Usage Time(LTE) (Hours)
Up to 26
Internet Usage Time(Wi-Fi) (Hours)
Up to 27
Video Playback Time (Hours, Wireless)
Up to 31
Battery Capacity (mAh, Typical)
4900
Removable
No
Audio Playback Time (Hours, Wireless)
Up to 92
Audio and Video
Stereo Support
Yes
Video Playing Format
MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, WEBM
Video Playing Resolution
UHD 8K (7680 x 4320) @60fps
Audio Playing Format
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA, DFF, DSF, APE
Services and Applications
Gear Support
Galaxy Buds2 Pro, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, Galaxy Buds2, Galaxy Buds, Galaxy Buds FE, Galaxy Fit2, Galaxy Fit e, Galaxy Fit, Galaxy Watch6, Galaxy Watch5, Galaxy Watch4, Galaxy Watch3, Galaxy Watch, Galaxy Watch Active2, Galaxy Watch Active
Samsung DeX Support
Yes
Bluetooth® Hearing Aid Support
Android Audio Streaming for Hearing Aid(ASHA)
Mobile TV
No
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.