Auckland Airport’s online shopping experience

Picking up International Orders

If you have an order for a flight departing Auckland:

  • Collection of International orders will only be available for International Departures at this time.
  • Be prepared with your passport and order details.
  • Once you have passed through security, please proceed to The Mall's Collection Point in the International Departures terminal.
  • We ask you to observe all guidelines within the terminal around social distancing and encourage you to wear a face covering when you cannot maintain physical distance from people you do not know.
  • Our team will be there to assist you with the collection of your order.

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