Description
Apple TV 4K (3rd Gen) - Wi-Fi + Ethernet with 128GB Storage - with new A15 Bionic chip
Apple TV 4K - The Apple experience. Cinematic in every sense.
The new Apple TV 4K brings Apple TV+, Apple Music, Apple Fitness+ and Apple Arcade together with all your favourite streaming apps - in our best-ever picture and audio quality. With the blazing performance of the A15 Bionic chip, intuitive controls, and seamless interaction with your devices and smart home accessories. It's everything you love about Apple - on your biggest screen.
Disney+ subscription required. Some titles on Disney+ are not available in 4K.
Entertainment - Channelling the best of TV. And the best of Apple.
Discover award-winning Apple Original series and films - with other favourites on Disney+, Prime Video, BINGE and more.[1] Experience world-class workouts, incredibly fun games and exciting ways to enjoy hit music you'll find only from Apple. And explore thousands of other top apps in the App Store. There's more on Apple TV 4K than just TV.
Apple TV App
Apple TV app. Watch, rent or buy your favourite shows and movies all in one expertly curated app. Enjoy critically acclaimed Apple Originals series and films from Apple TV+ as they were meant to be seen. Subscribe to just the channels you want. And there are no new apps, accounts or passwords needed, for up to six family members.
Live TV. If it's happening live, it's happening here. Apple TV 4K teams up with some of the world's largest TV networks and broadcasters, making it the only box you need to connect to your TV.
Apple TV+
Apple TV+. Watch series, feature films, kids' entertainment and more from the most creative minds in TV and movies - with new Apple Originals added every month.[2]
Apple Fitness+
Apple Fitness+. Choose from a catalogue of workouts led by expert trainers.[2] In-session health stats from your Apple Watch - like heart rate and calories burned - are shown on your TV in real time, so you can focus on your workout and see how you're doing. And work out with your friends with Fitness+ Group Workouts, powered by SharePlay.
Apple Music
Apple Music. Listen to over 100 million songs, 30,000 playlists and live radio on the big screen. You can even follow along with your favourite songs - word for word - with lyrics view.[2]
Apple Arcade
Apple Arcade. Playing Apple Arcade games is even more immersive on your big screen.2 Multi-user support helps players keep track of their individual game levels, leaderboards and invitations - and switch between players at any time. And you can connect more of your favourite controllers to Apple TV 4K, including PlayStation and Xbox Wireless controllers.[3]
Photos
Photos. iCloud Shared Photo Library makes it easier than ever for the whole family to enjoy each other's photos, and you can see them all right there on your TV. Simply create a shared library on your iPhone or iPad, then invite others to add, edit or delete photos and videos.
Cinematic experience True-to-life picture. Unreal sound.
4K picture. Eye-popping details leap out of the darkest shadows and brightest highlights with advanced HDR formats like Dolby Vision - and now HDR10+.4 So everything you watch is worthy of your biggest screen.
Immersive sound. Rich Dolby Atmos, 5.1 and 7.1 audio deliver surround sound that feels like it's coming from every direction on Dolby Atmos-compatible sound systems.[5] Or pair two HomePod mini speakers with Apple TV 4K for room-filling stereo sound with everything you watch. You can also connect AirPods for personalised Spatial Audio that follows the movement of your head.
Siri Remote - Talk about control.
A touch-enabled clickpad. Easily swipe through episodes, scenes or frames with an intuitive circular movement. Turn your TV on or off, change the input to Apple TV 4K and control the volume.
A dedicated Siri button - just like iPhone. Siri has a whole new look and feel on your TV, with quick and easy ways to interact with your requests. And coming later this year, new Siri voice recognition for up to six family members lets Apple TV 4K know who's talking and reply with customised recommendations tailored just for them.[6]
What should I watch?
Coming soon, Siri will have personalised recommendations based on what you've watched.
What did she just say?
Rewind the scene 10 seconds, turn on subtitles and more.
Hey Siri, what's the weather going to be like today?
Check live news, weather, sports - and anything else that can't wait.
Show me the babies' room
Keep track of all your connected smart home accessories in Control Centre.
Better together - The best supporting cast in television.
iPhone
A multifaceted remote, for control that goes even further. Convenient built-in controls appear on the Lock Screen of your iPhone and in Control Centre - so you can easily play, pause, fast-forward, rewind and adjust the volume on your TV. You can also use Face ID to make purchases or sign in to apps.
Colour calibration
A perfect combo. Apple TV 4K works with your iPhone to automatically adjust colours to look their best. Just point the camera on your iPhone at your TV screen once, then sit back and see how amazing your shows and movies are meant to look.
Audio Sharing
Listen together. Audio Sharing lets you seamlessly connect up to two sets of AirPods with volume control for each - so both of you can keep watching past someone's bedtime.
Siri on AirPods
Put down the remote when you put on AirPods. Control playback, get scores, find the latest shows and films to watch - even ask Siri to turn off the lights or close the lounge room blinds - all hands-free.
SharePlay
Watch together. Add Apple TV to FaceTime calls on your iPhone or iPad to watch together on the big screen. Everyone's playback remains coordinated, so you can all laugh, cry, scream or sigh at the same time.
Home control - Lights. Cameras. Smart home interactions.
Apple TV 4K is a smart home hub that can automate - and give you remote access to - all of your home's connected accessories.
Smart home hub
Everything at home is under control. Find your connected accessories in one place with Control Centre. Apple TV 4K works seamlessly with your HomeKit-enabled accessories, and now you can connect more devices across more platforms than ever with Matter[7] - the new smart home connectivity standard. And with remote access, you can control your smart home from the Home app on your other Apple devices wherever you go.
Automation
Your home. Your rules. The Home app lets you set an accessory to automatically do what you want, when you want, or create scenes for multiple accessories working together. Locks and motion sensors that activate when it's bedtime. Sprinklers that start, stop or skip watering based on the weather. Lights that dim and curtains that close when it's time for movie night. And whatever else you create.
Privacy and security
Designed to protect your personal information. Privacy at home is more important than ever. That's why your Home data is stored in a way that Apple can't read.
The Apple TV app
All your TV. All in one app.
[1] Subscription required for some content. Title availability is subject to change.
[2] Some applications are not available in all areas. Application availability is subject to change. Apple TV+, Apple Fitness+, Apple Music and Apple Arcade require a subscription.
[3] Game controllers work with selected games and are sold separately. Availability may vary by country or region.
[4] Works with compatible content in supported apps. Not all content is available in 4K, 4K HDR, HDR10+ or Dolby Atmos. 4K resolution requires 4K-capable TV. Accessing Dolby Atmos features requires Dolby Atmos-capable devices. Playback quality will depend on hardware and internet connection.
[5] Accessing Dolby Atmos features requires Dolby Atmos-capable devices. Not all content is available in 5.1 and 7.1 surround sound or Dolby Atmos audio. Playback quality will depend on hardware and internet connection.
[6] Available with a software update coming later this year.
[7] Matter accessories require a home hub, such as an Apple TV or HomePod device.
Size and Weight
Apple TV 4K
Height: 31 mm (1.2 inches)
Width: 93 mm (3.66 inches)
Depth: 93 mm (3.66 inches)
Weight (Wi-Fi + Ethernet model): 214 grams (7.5 ounces)[1]
Siri Remote
Height: 136 mm (5.4 inches)
Width: 35 mm (1.4 inches)
Depth: 9.25 mm (0.36 inch)
Weight: 66 grams (2.3 ounces)[1]
Capacity[2]
128GB
Connectivity
HDMI 2.1[3]
Wi-Fi 6 (802.11ax) with 2x2 MIMO
Bluetooth® 5.0 wireless technology
IR receiver
Built-in power supply
Thread networking support[4]
Gigabit Ethernet
Siri Remote
Bluetooth® 5.0 wireless technology
IR transmitter
USB-C connector for charging
Rechargeable battery providing months of battery life on a single charge (with typical daily usage)
Charging via USB-C to a computer system or power adapter (sold separately)
Control your TV or receiver via IR or CEC[5]
Processor
A15 Bionic chip
System Requirements
Purchases, rentals and Home Sharing require an Apple ID that you use for the App Store and other Apple services
Requires 4K and HDR TV for 4K and HDR streaming
Requires acceptance of the software licence terms at apple.com/nz/legal/sla
Requires an HDMI cable (sold separately)
Requires 802.11 wireless, Ethernet network or broadband internet access
Video Formats
SDR video with AVC/HEVC (Main/Main 10 profile) up to 2160p, 60 fps
Dolby Vision (Profile 5) up to 2160p, 60 fps
HDR10+/HDR10/HLG with HEVC (Main 10 Profile) up to 2160p, 60 fps
H.264 Baseline Profile level 3.0 or lower with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4 and .mov file formats
MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 fps, Simple profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4 and .mov file formats
Audio Formats
HE-AAC (V1), AAC (up to 320 Kbps), protected AAC (from iTunes Store), MP3 (up to 320 Kbps), MP3 VBR, Apple Lossless, FLAC, AIFF and WAV; AC-3 (Dolby Digital 5.1), E-AC-3 (Dolby Digital Plus 7.1 surround sound) and Dolby Atmos
Photo Formats
HEIF, JPEG, GIF, TIFF
Compatibility
Compatible with HD and UHD TVs with HDMI[3]
Compatible with Bluetooth keyboards[6]
Accessibility
Accessibility features help people with disabilities get the most out of their Apple TV. With built-in support for vision, hearing, mobility and learning, you can easily find and enjoy your favourite entertainment.
Features include:
VoiceOver
Zoom
Hover Text
Increase Contrast
Reduce Motion
Closed Caption and SDH Support
Audio Descriptions
Siri and Dictation
Type to Siri
Switch Control
In the Box
Apple TV 4K
Siri Remote
Power cord
Documentation
Apple TV and the Environment
Apple TV 4K with Siri Remote is designed with the following features to reduce its environmental impact.[7]
Made with better materials
- 80 per cent recycled aluminium in the Apple TV 4K thermal module
- 100 per cent recycled aluminium in the Siri Remote enclosure
- 100 per cent recycled gold in the plating of multiple printed circuit boards
- 100 per cent recycled tin in the solder of multiple printed circuit boards
- 35 per cent or more recycled plastic in multiple components
Energy-efficient
- ENERGY STAR®-certified8
Smarter chemistry[9]
- Mercury-, BFR-, PVC- and beryllium-free
Green manufacturing
- Apple's Zero Waste Program helps suppliers eliminate waste sent to landfill
- All final assembly supplier sites are transitioning to 100 per cent renewable energy for Apple production
Responsible packaging
- 100 per cent of virgin wood fibre comes from responsibly managed forests
- 90 per cent or more fibre-based packaging and no outer plastic wrapping
Apple and the Environment
- We're committed to making our products without taking from the earth, and to becoming carbon-neutral across our entire business, including our products, by 2030.
Footnotes
[1] Weight varies by configuration and manufacturing process.
[2] 1GB = 1 billion bytes; actual formatted capacity less.
[3] Support for up to 4K 60-fps HDR video output and Audio Return Channel (ARC or eARC) only. Requires HDCP when playing protected content and compatible TV or receiver.
[4] Compatible with HomeKit- or Matter-enabled Thread accessories only. Thread-based accessories require a Thread-enabled home hub, such as Apple TV 4K, HomePod mini or a third-party Thread border router.
[5] Powering on and off, switching input to Apple TV, controlling volume and muting.
[6] Compatible with Magic Keyboard and Apple Wireless Keyboard (2011). Visit support.apple.com/en-nz/HT201806 to find out which model you have.
[7] Data is accurate as of product launch.
[8] ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the US Environmental Protection Agency.
[9] Apple's Regulated Substances Specification describes Apple's restrictions on the use of certain chemical substances in materials in Apple products, accessories, manufacturing processes and packaging used for shipping products to Apple's end-customers. Restrictions are derived from international laws or directives, regulatory agencies, eco-label requirements, environmental standards and Apple policies. Every Apple product is free of PVC and phthalates except for AC power cords in India, Thailand (for two-prong AC power cords) and South Korea, where we continue to seek government approval for our PVC and phthalates replacement. Apple products comply with the European Union Directive 2011/65/EU and its amendments, including exemptions for the use of lead such as high-temperature solder. Apple is working to phase out the use of these exempted substances for new products where technically possible.
Apple TV 4K - The Apple experience. Cinematic in every sense.
The new Apple TV 4K brings Apple TV+, Apple Music, Apple Fitness+ and Apple Arcade together with all your favourite streaming apps - in our best-ever picture and audio quality. With the blazing performance of the A15 Bionic chip, intuitive controls, and seamless interaction with your devices and smart home accessories. It's everything you love about Apple - on your biggest screen.
Disney+ subscription required. Some titles on Disney+ are not available in 4K.
Entertainment - Channelling the best of TV. And the best of Apple.
Discover award-winning Apple Original series and films - with other favourites on Disney+, Prime Video, BINGE and more.[1] Experience world-class workouts, incredibly fun games and exciting ways to enjoy hit music you'll find only from Apple. And explore thousands of other top apps in the App Store. There's more on Apple TV 4K than just TV.
Apple TV App
Apple TV app. Watch, rent or buy your favourite shows and movies all in one expertly curated app. Enjoy critically acclaimed Apple Originals series and films from Apple TV+ as they were meant to be seen. Subscribe to just the channels you want. And there are no new apps, accounts or passwords needed, for up to six family members.
Live TV. If it's happening live, it's happening here. Apple TV 4K teams up with some of the world's largest TV networks and broadcasters, making it the only box you need to connect to your TV.
Apple TV+
Apple TV+. Watch series, feature films, kids' entertainment and more from the most creative minds in TV and movies - with new Apple Originals added every month.[2]
Apple Fitness+
Apple Fitness+. Choose from a catalogue of workouts led by expert trainers.[2] In-session health stats from your Apple Watch - like heart rate and calories burned - are shown on your TV in real time, so you can focus on your workout and see how you're doing. And work out with your friends with Fitness+ Group Workouts, powered by SharePlay.
Apple Music
Apple Music. Listen to over 100 million songs, 30,000 playlists and live radio on the big screen. You can even follow along with your favourite songs - word for word - with lyrics view.[2]
Apple Arcade
Apple Arcade. Playing Apple Arcade games is even more immersive on your big screen.2 Multi-user support helps players keep track of their individual game levels, leaderboards and invitations - and switch between players at any time. And you can connect more of your favourite controllers to Apple TV 4K, including PlayStation and Xbox Wireless controllers.[3]
Photos
Photos. iCloud Shared Photo Library makes it easier than ever for the whole family to enjoy each other's photos, and you can see them all right there on your TV. Simply create a shared library on your iPhone or iPad, then invite others to add, edit or delete photos and videos.
Cinematic experience True-to-life picture. Unreal sound.
4K picture. Eye-popping details leap out of the darkest shadows and brightest highlights with advanced HDR formats like Dolby Vision - and now HDR10+.4 So everything you watch is worthy of your biggest screen.
Immersive sound. Rich Dolby Atmos, 5.1 and 7.1 audio deliver surround sound that feels like it's coming from every direction on Dolby Atmos-compatible sound systems.[5] Or pair two HomePod mini speakers with Apple TV 4K for room-filling stereo sound with everything you watch. You can also connect AirPods for personalised Spatial Audio that follows the movement of your head.
Siri Remote - Talk about control.
A touch-enabled clickpad. Easily swipe through episodes, scenes or frames with an intuitive circular movement. Turn your TV on or off, change the input to Apple TV 4K and control the volume.
A dedicated Siri button - just like iPhone. Siri has a whole new look and feel on your TV, with quick and easy ways to interact with your requests. And coming later this year, new Siri voice recognition for up to six family members lets Apple TV 4K know who's talking and reply with customised recommendations tailored just for them.[6]
What should I watch?
Coming soon, Siri will have personalised recommendations based on what you've watched.
What did she just say?
Rewind the scene 10 seconds, turn on subtitles and more.
Hey Siri, what's the weather going to be like today?
Check live news, weather, sports - and anything else that can't wait.
Show me the babies' room
Keep track of all your connected smart home accessories in Control Centre.
Better together - The best supporting cast in television.
iPhone
A multifaceted remote, for control that goes even further. Convenient built-in controls appear on the Lock Screen of your iPhone and in Control Centre - so you can easily play, pause, fast-forward, rewind and adjust the volume on your TV. You can also use Face ID to make purchases or sign in to apps.
Colour calibration
A perfect combo. Apple TV 4K works with your iPhone to automatically adjust colours to look their best. Just point the camera on your iPhone at your TV screen once, then sit back and see how amazing your shows and movies are meant to look.
Audio Sharing
Listen together. Audio Sharing lets you seamlessly connect up to two sets of AirPods with volume control for each - so both of you can keep watching past someone's bedtime.
Siri on AirPods
Put down the remote when you put on AirPods. Control playback, get scores, find the latest shows and films to watch - even ask Siri to turn off the lights or close the lounge room blinds - all hands-free.
SharePlay
Watch together. Add Apple TV to FaceTime calls on your iPhone or iPad to watch together on the big screen. Everyone's playback remains coordinated, so you can all laugh, cry, scream or sigh at the same time.
Home control - Lights. Cameras. Smart home interactions.
Apple TV 4K is a smart home hub that can automate - and give you remote access to - all of your home's connected accessories.
Smart home hub
Everything at home is under control. Find your connected accessories in one place with Control Centre. Apple TV 4K works seamlessly with your HomeKit-enabled accessories, and now you can connect more devices across more platforms than ever with Matter[7] - the new smart home connectivity standard. And with remote access, you can control your smart home from the Home app on your other Apple devices wherever you go.
Automation
Your home. Your rules. The Home app lets you set an accessory to automatically do what you want, when you want, or create scenes for multiple accessories working together. Locks and motion sensors that activate when it's bedtime. Sprinklers that start, stop or skip watering based on the weather. Lights that dim and curtains that close when it's time for movie night. And whatever else you create.
Privacy and security
Designed to protect your personal information. Privacy at home is more important than ever. That's why your Home data is stored in a way that Apple can't read.
The Apple TV app
All your TV. All in one app.
[1] Subscription required for some content. Title availability is subject to change.
[2] Some applications are not available in all areas. Application availability is subject to change. Apple TV+, Apple Fitness+, Apple Music and Apple Arcade require a subscription.
[3] Game controllers work with selected games and are sold separately. Availability may vary by country or region.
[4] Works with compatible content in supported apps. Not all content is available in 4K, 4K HDR, HDR10+ or Dolby Atmos. 4K resolution requires 4K-capable TV. Accessing Dolby Atmos features requires Dolby Atmos-capable devices. Playback quality will depend on hardware and internet connection.
[5] Accessing Dolby Atmos features requires Dolby Atmos-capable devices. Not all content is available in 5.1 and 7.1 surround sound or Dolby Atmos audio. Playback quality will depend on hardware and internet connection.
[6] Available with a software update coming later this year.
[7] Matter accessories require a home hub, such as an Apple TV or HomePod device.
Size and Weight
Apple TV 4K
Height: 31 mm (1.2 inches)
Width: 93 mm (3.66 inches)
Depth: 93 mm (3.66 inches)
Weight (Wi-Fi + Ethernet model): 214 grams (7.5 ounces)[1]
Siri Remote
Height: 136 mm (5.4 inches)
Width: 35 mm (1.4 inches)
Depth: 9.25 mm (0.36 inch)
Weight: 66 grams (2.3 ounces)[1]
Capacity[2]
128GB
Connectivity
HDMI 2.1[3]
Wi-Fi 6 (802.11ax) with 2x2 MIMO
Bluetooth® 5.0 wireless technology
IR receiver
Built-in power supply
Thread networking support[4]
Gigabit Ethernet
Siri Remote
Bluetooth® 5.0 wireless technology
IR transmitter
USB-C connector for charging
Rechargeable battery providing months of battery life on a single charge (with typical daily usage)
Charging via USB-C to a computer system or power adapter (sold separately)
Control your TV or receiver via IR or CEC[5]
Processor
A15 Bionic chip
System Requirements
Purchases, rentals and Home Sharing require an Apple ID that you use for the App Store and other Apple services
Requires 4K and HDR TV for 4K and HDR streaming
Requires acceptance of the software licence terms at apple.com/nz/legal/sla
Requires an HDMI cable (sold separately)
Requires 802.11 wireless, Ethernet network or broadband internet access
Video Formats
SDR video with AVC/HEVC (Main/Main 10 profile) up to 2160p, 60 fps
Dolby Vision (Profile 5) up to 2160p, 60 fps
HDR10+/HDR10/HLG with HEVC (Main 10 Profile) up to 2160p, 60 fps
H.264 Baseline Profile level 3.0 or lower with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4 and .mov file formats
MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 fps, Simple profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4 and .mov file formats
Audio Formats
HE-AAC (V1), AAC (up to 320 Kbps), protected AAC (from iTunes Store), MP3 (up to 320 Kbps), MP3 VBR, Apple Lossless, FLAC, AIFF and WAV; AC-3 (Dolby Digital 5.1), E-AC-3 (Dolby Digital Plus 7.1 surround sound) and Dolby Atmos
Photo Formats
HEIF, JPEG, GIF, TIFF
Compatibility
Compatible with HD and UHD TVs with HDMI[3]
Compatible with Bluetooth keyboards[6]
Accessibility
Accessibility features help people with disabilities get the most out of their Apple TV. With built-in support for vision, hearing, mobility and learning, you can easily find and enjoy your favourite entertainment.
Features include:
VoiceOver
Zoom
Hover Text
Increase Contrast
Reduce Motion
Closed Caption and SDH Support
Audio Descriptions
Siri and Dictation
Type to Siri
Switch Control
In the Box
Apple TV 4K
Siri Remote
Power cord
Documentation
Apple TV and the Environment
Apple TV 4K with Siri Remote is designed with the following features to reduce its environmental impact.[7]
Made with better materials
- 80 per cent recycled aluminium in the Apple TV 4K thermal module
- 100 per cent recycled aluminium in the Siri Remote enclosure
- 100 per cent recycled gold in the plating of multiple printed circuit boards
- 100 per cent recycled tin in the solder of multiple printed circuit boards
- 35 per cent or more recycled plastic in multiple components
Energy-efficient
- ENERGY STAR®-certified8
Smarter chemistry[9]
- Mercury-, BFR-, PVC- and beryllium-free
Green manufacturing
- Apple's Zero Waste Program helps suppliers eliminate waste sent to landfill
- All final assembly supplier sites are transitioning to 100 per cent renewable energy for Apple production
Responsible packaging
- 100 per cent of virgin wood fibre comes from responsibly managed forests
- 90 per cent or more fibre-based packaging and no outer plastic wrapping
Apple and the Environment
- We're committed to making our products without taking from the earth, and to becoming carbon-neutral across our entire business, including our products, by 2030.
Footnotes
[1] Weight varies by configuration and manufacturing process.
[2] 1GB = 1 billion bytes; actual formatted capacity less.
[3] Support for up to 4K 60-fps HDR video output and Audio Return Channel (ARC or eARC) only. Requires HDCP when playing protected content and compatible TV or receiver.
[4] Compatible with HomeKit- or Matter-enabled Thread accessories only. Thread-based accessories require a Thread-enabled home hub, such as Apple TV 4K, HomePod mini or a third-party Thread border router.
[5] Powering on and off, switching input to Apple TV, controlling volume and muting.
[6] Compatible with Magic Keyboard and Apple Wireless Keyboard (2011). Visit support.apple.com/en-nz/HT201806 to find out which model you have.
[7] Data is accurate as of product launch.
[8] ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the US Environmental Protection Agency.
[9] Apple's Regulated Substances Specification describes Apple's restrictions on the use of certain chemical substances in materials in Apple products, accessories, manufacturing processes and packaging used for shipping products to Apple's end-customers. Restrictions are derived from international laws or directives, regulatory agencies, eco-label requirements, environmental standards and Apple policies. Every Apple product is free of PVC and phthalates except for AC power cords in India, Thailand (for two-prong AC power cords) and South Korea, where we continue to seek government approval for our PVC and phthalates replacement. Apple products comply with the European Union Directive 2011/65/EU and its amendments, including exemptions for the use of lead such as high-temperature solder. Apple is working to phase out the use of these exempted substances for new products where technically possible.
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.