Jabra Engage 50 II USB-A Wired On-Ear Headset with In-Line Controls - Teams Certified
REAL-TIME CALL INSIGHTS
With Engage 50 II, calls become more effective, and customer call experience is instantly enhanced, thanks to innovative Engage+ software that provides valuable real-time insights, and on-screen guidance.1 This is a contact center headset that's got your back.
WORLD-CLASS MICROPHONES
Engage 50 II features 3 high-quality microphones, working together to deliver clearer speech and incredible background noise cancellation, enabling speech-to-text functions to give spot-on call transcriptions. Make every interaction a mic-drop moment.
LIGHTWEIGHT AND COMFORTABLE
Ultra-lightweight, with cleverly designed angled ear cushions for the perfect fit, Engage 50 II stays comfortable, even for long periods. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, helping you stay relaxed, and focused on your customer. This is how you engineer comfort.
TOUGH AND FLEXIBLE
We've stress tested everything from boom arm rotation to impact resistance, making Engage 50 II one tough contact center headset - ready to face anything a day in a contact center can throw at it, and built to last. And we're so sure of it, that each headset comes
with a 3-year warranty. Innovative, and built to last.
IMPRESSIVE SOUND QUALITY
Make every conversation clearer, with noise-isolating earcups and advanced speaker technology that optimizes every word your customer says, even when there's a lot of background noise to contend with. Focus on what matters, and block out the rest.
BUILT-IN HEARING PROTECTION
With the Engage 50 II's built-in, professional grade hearing protection capabilities, you can focus on your customer, safe in the knowledge that your hearing is well taken care of. Because healthy ears make for happy agents. And happy agents give great customer service.
CUTTING-EDGE VOICE TECHNOLOGY
With our innovative signal processing algorithm, BalancedVoice™, dynamic range compression is used to bring out the soft parts of your customer's voice, while reducing the loud parts. This brings better balance to every conversation, helping prevent call fatigue and improve productivity. Increased call efficiency, and perfect feedback scores (well, we can dream).
SMARTRINGER
With the adjustable, audible ringer on the Engage 50 II, you'll always hear when you have a call coming in, even when you're not wearing the headset. Perfect for trips to the kitchen on a work from home day. Total flexibility, and enhanced efficiency. Never stress about missing a call again.
WORKS WITH LEADING PLATFORMS
With the Engage 50 II, it's easier to connect with your customers, as the headset is fully compatible with all leading contact center and Unified Communications (UC) platforms. There's even integrated call control for Amazon Connect, Genesys Cloud CX, and NICE CXone2, and it's certified for Google Meet,Works With Chromebook and Zoom, making for seamless customer interactions across the board.Playing well with others always pays off.
BUILT-IN BUSYLIGHT
Avoid costly and annoying interruptions, with the built-in busylight on the Engage 50 II, which shows anyone around when it's not a great time to chat, and allows you to stay focused on your customer. Set clear boundaries, without saying a word.
Audio
Noise-isolating fit
Yes
Noise reduction on calls
Yes
Speaker size
20mm
Speaker max input power
30 mW
Speaker bandwidth (music mode)
50Hz - 20000Hz
Speaker bandwidth (speak mode)
100Hz - 14000Hz
Microphone type
2 x MEMS
Microphone sensitivity
-26dBFS/Pa
Microphone bandwidth
100Hz - 14000Hz
User hearing protection
Jabra SafeTone™ 2.0, PeakStop 105, EU Noise at Work, G616, OSHA
Connectivity
Connectivity
USB-A, USB-C
Box content
Headset, carry pouch, warranty and warning leaflet
Packaging dimensions (WxHxD)
185mm x 249mm x 50mm | 7.28in x 9.8in x 1.97in
Main unit dimensions (WxHxD) - Stereo
167mm x 54mm x 167mm | 6.57in x 2.13in x 6.57in
Main unit dimensions (WxHxD) - Mono
167mm x 54mm x 160mm | 6.6in x 2.13in x 6.3in
Materials used
Leatherette, PC & PC/ABS plastic, PP, silicon rubber, stainless steel, TPE
Headset Weight (stereo variant)
65g | 2.3oz
Headset Weight (mono variant)
45g | 1.6oz
Weight (stereo) w. Link
152g | 5.4oz
Weight (mono) w. Link
132g | 4.7oz
USB cable length (sku dependent)
1.6m | 2.4m | 5.2ft | 7.8ft
LED features and functions
Busylight, incoming call, Microsoft Teams notifications (SKU dependent)
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.
