PRIME Z790-A WIFI-CSM
ASUS Prime Z790-A WIFI-CSM, an Intel Z790 LGA 1700 ATX motherboard with PCIe® 5.0, four M.2 slots, 16+1 DrMOS, DDR5, Intel WIFI 6E, 2.5 Gb LAN, HDMI®, DP, USB 3.2 Gen 2x2 Type-C®, front USB 3.2 Gen 2 Type-C®, Thunderbolt™ (USB4®) support
- Intel® LGA 1700 socket: Ready for 12th and 13th Gen Intel® processors
- Enhanced power solution: 16+1 DrMOS, ProCool connectors, chokes and durable capacitors for stable power delivery
- Comprehensive cooling: Large VRM heatsinks, M.2 heatsinks, hybrid fan headers and Fan Xpert 4
- Next-gen connectivity: DDR5 memory, PCIe® 5.0, Intel 2.5 Gb Ethernet, USB 3.2 Gen2x2 Type-C®, front panel USB 3.2 Gen 2 Type-C®, Thunderbolt™ (USB4®) header support, 4 PCIe® 4.0 M.2
- Exclusive AI & Memory technology: AI Cooling II, Two-Way AI Noise-Cancelation, ASUS Enhanced Memory Profile II and ASUS OptiMem II
- PC DIY design: PCIe Slot Q-Release, M.2 Q-Latch, Q-LED Core, and SafeSlot
- ASUS Control Center Express: Real-time IT monitoring and management software for enhanced data protection
PRIME Z790-A WIFI-CSM
ASUS Prime series motherboards are expertly engineered to unleash the full potential of 13th Gen Intel® Core™ Processors. Boasting a robust power design, comprehensive cooling solutions and intelligent tuning options, PRIME Z790-A WIFI-CSM provides users and PC DIY builders with a range of performance optimizations via intuitive software and firmware features.
Performance
Cooling
Personalization
Connectivity
ASUS Corporate Stable Model
ASUS Corporate Stable Model (CSM) is a commercial program designed to provide stable and reliable motherboards. Offering up to 36-month product lifecycle support and 6-month end-of-life notice to allow sufficient lead times for your organization to get ready for product transitions. Each purchase of an ASUS CSM motherboard comes with ASUS Control Center Express - server-grade IT management software.
* Lifecycle support, program offering and supply status may vary by region. Please consult your local sales representative for more information.
ASUS Control Center Express
ASUS Control Center Express is an integrated IT monitoring and management software designed to deploy faster, simplify IT operations and improve productivity with comprehensive control and user-friendly functions. ASUS Control Center Express is compatible with over 100 ASUS motherboards to provide a high-quality, TCO-optimized solution for your business needs.
Optimize IT endpoint management
Designed to assist IT staff in monitoring and controlling devices within their corporate networks, and facilitate inventory checking in multiple locations remotely
Automate IT maintenance
Allows IT staff to schedule automatic updates of the latest BIOS, software and utilities to specific or all devices at off-peak times, enhancing system stability and IT operational flexibility
Securely manage all of endpoints
Securely manage endpoint configuration, portable storage access and PC software applications by enabling them to create grouping rules on individual devices
FLEXIBILITY
Comprehensive controls form the foundation of the ASUS PRIME series. The PRIME Z790-A WIFI-CSM motherboard packs flexible tools to tune every aspect of your system, enabling performance tweaks to perfectly match the way you work to maximize productivity.
Intelligent Control
ASUS Intelligent Control makes your PC smart. Along with taking care of complex tuning and dynamically optimizing essential aspects of your system, it offers intelligently simplified options for newcomers to PC DIY, as well as more comprehensive features for seasoned veterans.
All-Around Energy Efficiency
The Power Saving function contains several settings can easily optimize power consumption and maximize energy savings. You can enable a CPU power limit, darken Aura lighting, and set the fan profile to a power saving mode. You can also toggle the Power Saver plan that is built into Microsoft Windows.
Flexible Air- and Liquid-Cooling Controls
ASUS Fan Xpert 4 software provides comprehensive control over fans, water pumps and all-in-one (AIO) coolers. Whether cooling with air or water, an Auto-Tuning mode intelligently configures all parameters with a single click. There’s also an Extreme Quiet mode that reduces all fan speeds to below the default minimum to keep your system whisper-quiet when performing light tasks. Fans, water pumps and AIO coolers can also be controlled via the UEFI BIOS.
Precise Digital Power Control
The Digi+ voltage-regulator module (VRM) delivers real-time control over voltage droop, automatically switching frequency and power-efficiency settings. It also allows you to fine-tune your CPU for ultimate stability and performance.
AI Cooling ll
AI Cooling II balances the thermals and acoustics of any build with a single click. A proprietary ASUS algorithm slashes unnecessary noise while running a quick stress test, and then it monitors CPU temperatures to dynamically adjust fans to optimal speeds.
UEFI BIOS
The renowned ASUS UEFI BIOS provides everything you need to configure, tweak and tune your system. It offers intelligently simplified options for PC DIY beginners, as well as comprehensive features for seasoned veterans.
Advanced Tuning for Serious Tweakers
An intuitive Advanced mode offered via the UEFI lets you take complete control. A built-in search feature makes it easy to find options, and various advanced functions let you intelligently make nuanced adjustments so you can dial in performance just the way you want.
- MemTest 86 - This memory testing software is pre-installed into the UEFI BIOS and lets you pinpoint memory issues with just one click, without the need for a USB stick or going into the OS. It stores the memory report in the BIOS archives for reference.
- Search Function - Quickly and easily find the option or setting you need.
- ASUS User Profile - Port configuration settings between different BIOS versions or share them with friends.
Quick and Simple Setup
EZ mode displays vital settings and stats and also offers guided wizards, drag-and-drop functionality, and one-click application of important settings — all to help you get your rig up and running in no time.
- Intuitive Graphical Fan Control - Fine-tune individual fan settings simply by dragging a curve with the mouse.
- Aura On/Off Mode (Stealth) - Easily enable or disable Aura RGB lighting or every onboard LED, for a subdued aesthetic touch.
COOLING
PRIME Z790-A WIFI-CSM motherboard is engineered with multiple onboard heatsinks and an array of hybrid fan headers to ensure your rig stays cool and stable under intense workloads.
M.2 Heatsinks
Three M.2 heatsinks cover four M.2 slots, warding off throttling that can occur with M.2 storage during sustained transfers.
Removable captive screws reduce risk of drops or loss during heatsink removal.
VRM Heatsinks and Thermal Pads
The extensive surface area of the massive heatsinks cover the VRMs and chokes to improve heat dissipation. Together with specially engineered thermal pads, they improve heat transfer from the MOSFETs and chokes for better cooling performance.
Cooler by Design
PRIME Z790-A WIFI-CSM features comprehensive cooling controls that are configurable via Fan Xpert 4 software or via the UEFI BIOS.
Multiple Temperature Sources.
Each header can dynamically reference three thermal sensors. Fan Xpert 4 allows you to map the temperature of supported ASUS graphics cards to optimize cooling for GPU- and CPU-intensive tasks.
AIO Pump Header
A dedicated PWM/DC header for self-contained water-cooling setups.
Smart Protection
A dedicated integrated circuit protects each fan header from overheating and overcurrent.
4-Pin PWM/DC Fan
Each onboard header supports auto-detection of PWM or DC fans.
PERFORMANCE
The PRIME Z790-A WIFI-CSM motherboard is built to handle the high core counts and bandwidth demands of 13th Gen Intel® Core™ Processors. ASUS Z790 motherboard provides all the fundamentals to boost daily productivity, so your system will be ready for action with stable power, intuitive cooling and flexible data transfer options.
Robust Power Design
Stable power is essential to extract every last bit of performance out of Intel processors. The PRIME Z790-A WIFI-CSM is geared to cater to the demands of these high-core-count CPUs.
ProCool Connectors
Proprietary connectors augment the motherboard's link to the PSU with 8+8 pin connectors that pass 12 volts of power directly to the processors. Each jack features solid pins that can handle more current than hollow-pin connectors.
16 + 1 Teamed Power Stages
16 + 1 power stages combine high-side and low-side MOSFETS and drivers into packages rated for 60 amperes each, delivering power, efficiency, stability and performance to latest Intel processors.
Memory
AEMP II for Ultimate DDR5 Performance
ASUS Enhanced Memory Profile II (AEMP II) is an exclusive firmware feature for PMIC-restricted memory modules. AEMP II is based on a CPU and memory module’s ability to train the memory chips on your kit, and it presents an optimized clock speed that can effortlessly unleash performance.
Built through a flexible training method, AEMP II makes it easy to not only tune the memory above baseline settings but also maintain the stability of system operation, whether getting the most out of an entry-level module or priming a high-speed kit for ultimate performance.
*Results may vary according to the capabilities of your CPU and memory modules.
**The comparison chart is based on a test with an Intel i9-13900K processor and 2x16 GB SK Hynix DDR5-4800 non-ECC UDIMMs, model HMCG78MEBUA081N
***Please ensure all memory modules are from a single validated kit. Do not combine DIMMs from multiple kits—even if they are the same make and model. Mixing and matching DIMMs can result in failure to boot, and compatibility cannot be guaranteed.
****Always install DIMMs with the same CAS latency. For optimal compatibility, we recommend that you install memory modules of the same version or date code (D/C) from the same vendor. Check with your retailer to get the correct memory modules.
ASUS OptiMem II
Revisions to the motherboard’s trace routing provide the latest Intel processors with unrestricted access to memory bandwidth. ASUS OptiMem II technology carefully maps memory signal pathways across different PCB layers to reduce vias and adds shielding zones that significantly reduce crosstalk.
Benefits of ASUS OptiMem II:
- Improved memory stability and compatibility
- Allows lower memory latencies at equivalent voltages
- Improved memory frequency margin
*Motherboards with OptiMem II technology were tested with Synopsys HSPICE simulation software.
Storage - Four M.2 slots (up to 64 Gbps)
PRIME Z790-A WIFI-CSM offers a total of four M.2 slots that support data-transfer speeds of up to 64 Gbps via PCIe® 4.0, enabling quicker boot-up and app load times with OS or application drives.
*Actual transmission speeds will be lower than the theoretical maximum speed.
Connectivity
PCIe® 5.0 Slot
PCIe 5.0 offers twice the data transfer speed of PCIe 4.0, making it robust enough to handle new data-heavy tasks. PCIe 5.0 also brings other benefits, such as electrical changes to improve signal integrity, backward-compatible CEM connectors for add-in cards, and compatibility with previous versions of PCI Express.
USB 3.2 Gen 2x2 Type-C®
A batch of USB ports support high-end rigs loaded with peripherals, including a rear Type-C connector with ultrafast USB 3.2 Gen 2x2 for transmission speeds of up to 20 Gbps.
Thunderbolt™ 4 (USB4® compliant)
PRIME Z790-A WIFI-CSM motherboard features USB4® support via a Thunderbolt™ (USB4®) header. With an ASUS add-on card*, PRIME motherboards can enable bi-directional speeds of up to 40 Gbps on a single cable, while providing power to fast-charge device. Additionally, this card has a daisy-chain function for multi-screen connection and supports up to dual displays with 4K resolution.
*ASUS add-on card is sold separately.
WiFi 6E
Onboard WiFi 6E technology takes advantage of the newly available radio spectrum in the 6 GHz band. It provides up to three times the bandwidth of the 5 GHz band and up to seven 160 MHz bands to deliver ultrafast wireless networking speeds and improved capacity as well as better performance in dense wireless environments.
*WiFi 6E availability and features are dependent on regulatory limitations and co-existence with 5 GHz WiFi.
Intel® 2.5 Gb Ethernet
Intel® 2.5 Gb Ethernet reduces CPU overhead and offers exceptionally high TCP and UDP throughput for faster, smoother data transfers.
- Lower CPU workload
- High TCP and UDP throughput
LANGuard
ASUS LANGuard is a hardware-level network protection feature that integrates advanced signal-coupling technology and premium anti-EMI surface-mounted capacitors to improve throughput and ensure a more reliable connection.
CUSTOMIZATION
The PRIME Z790-A WIFI-CSM motherboard adds the nuanced details that improve every experience, from exclusive codecs that provide pristine audio quality to intuitive RGB lighting controls that let you customize your system to create a uniquely personal look.
Audio
Two-Way AI Noise Cancelation
This utility leverages a massive deep-learning database to reduce background noise from the microphone and incoming audio, while preserving vocals at the same time. This removes distracting keyboard clatter, mouse clicks and other ambient noises so you can hear and be heard with crystal clarity while gaming or in calls.
- 500M Deep-learning database
- Audio Input/output
- High Fidelity
- Minimal Performance Impact
Realtek Codec and Unique Design Features for Pristine, Powerful Audio
The unique S1220A audio codec designed in close collaboration with Realtek provides pristine audio quality via an unprecedented 120 dB signal-to-noise (SNR) ratio for the stereo line out and a 113 dB SNR for the line in. An impedance-sensing circuit also adjusts gain for optimal headphone volume.
DTS:X® Ultra adds a spatial audio feature to boost headphones and speakers for enhanced gaming, VR and extended-reality experiences. DTS:X Ultra supports sound based on channels, scenes, and objects to allow for deeper sonic immersion in enabled content. It also provides post-processing enhancements and device-level tuning for DTS® codecs.
Flawless Audio that Immerses You in the Game
- Power Pre-Regulator - Reduces power-input noise to ensure consistent performance.
- Audio Shielding - Separates analog/digital signal domains, significantly reducing multi-lateral interference.
- Separate Layers for Left and Right Tracks - Ensures minimal crosstalk between audio paths.
- Integrated Amplifier - Capable of driving high-impedance headphones, without rolling-off high or low frequencies.
- De-Pop Circuit - Reduces start-up popping noise to all audio outputs.
- Premium Audio Capacitors - Premium parts provide a sound signature with exceptional fidelity.
Aura Sync - Outshine the Competition
A well-tuned enthusiast system deserves a matching aesthetic. ASUS Aura offers full RGB lighting control with a variety of functional presets for the built-in RGB LEDs as well as strips and devices connected to the onboard RGB headers — and it can all be synced with an ever-growing portfolio of Aura-capable hardware.
Addressable Gen 2 RGB Header
Two addressable Gen 2 RGB headers are capable of detecting the number of LEDs on second-gen addressable RGB devices, allowing the software to automatically tailor lighting effects to specific devices. The new headers also offer backward-compatibility with existing Aura RGB gear.
Armoury Crate
Within a single intuitive interface, Armoury Crate offers easily customized Aura Sync RGB settings for every compatible device in your arsenal , plus controls for an ever-growing family of ASUS products, including keyboard and mouse preferences. Armoury Crate also integrates product registration and a news feed so that you never miss updates of interest to the ASUS community.
PCIe® Slot Q-Release
A physical button located on the chipset heatsink unlocks the first PCIe slot’s security latch with one press, greatly simplifying the process of detaching a PCIe card from the motherboard when it’s time to upgrade to a new GPU or other compatible device.
Q-Latch
The innovative Q-Latch makes it easy to install or remove an M.2 SSD without the need for specific tools. The design employs a simple locking mechanism to secure the drive and neatly eliminate traditional screws.
SafeSlot & SafeDIMM
PCIe 5.0 is 2x faster than PCIe 4.0, so we adapted our SMT manufacturing process for the faster SafeSlot, to ensure the highest data speeds. SafeSlot is a reinforced metal sheath added to a PCIe slot to keep a card firmly installed. Meanwhile, strong ASUS SafeDIMM sheathes support and protect memory modules on select ASUS motherboards, empowering you to insert your modules with speed, accuracy and confidence.
CPU
Intel® Socket LGA1700 for 13th Gen Intel® Core™ Processors & 12th Gen Intel® Core™, Pentium® Gold and Celeron® Processors
Supports Intel® Turbo Boost Technology 2.0 and Intel® Turbo Boost Max Technology 3.0**
* Refer to www.asus.com for CPU support list.
** Intel® Turbo Boost Max Technology 3.0 support depends on the CPU types.
Chipset
Intel® Z790 Chipset
Memory
4 x DIMM, Max. 128GB, DDR5 7000(OC)/6800(OC)/6600(OC)/6400(OC)/6200(OC)/6000(OC)/5800(OC)/5600/5400/5200/5000/4800, Un-buffered Memory*
Dual Channel Memory Architecture
Supports Intel® Extreme Memory Profile (XMP)
OptiMem II
* Supported memory types, data rate(Speed), and number of DRAM modules vary depending on the CPU and memory configuration, for more information refer to www.asus.com for memory support list.
* Non-ECC, un-buffered DDR5 memory supports On-Die ECC function.
Graphics
1 x DisplayPort**
1 x HDMI® port***
* Graphics specifications may vary between CPU types. Please refer to www.intel.com for any updates.
**Supports max. 8K @ 60Hz as specified in DisplayPort 1.4.
***Supports 4K @ 60Hz as specified in HDMI 2.1.
**** VGA resolution support depends on processors' or graphic cards' resolution.
Expansion Slots
Intel® 13th & 12th Gen Processors*
1 x PCIe 5.0 x16 slot
Intel® Z790 Chipset
1 x PCIe 4.0 x16 slot (supports x4 mode)
1 x PCIe 4.0 x4 slot
2 x PCIe 3.0 x1 slots
* Please check the PCIe bifurcation table on the support site (https://www.asus.com/support/FAQ/1037507/).
Note: To ensure compatibility of the device installed, please refer to https://www.asus.com/support/ for the list of supported peripherals.
Storage
Total supports 4 x M.2 slots and 4 x SATA 6Gb/s ports*
Intel® 13th & 12th Gen Processors
M.2_1 slot (Key M), type 2242/2260/2280/22110 (support PCIe 4.0 x4 mode)
Intel® Z790 Chipset
M.2_2 slot (Key M), type 2242/2260/2280 (supports PCIe 4.0 x4)
M.2_3 slot (Key M), type 2242/2260/2280/22110 (supports PCIe 4.0 x4)
M.2_4 slot (Key M), type 2242/2260/2280 (supports PCIe 4.0 x4 & SATA modes)
4 x SATA 6Gb/s ports
* Intel® Rapid Storage Technology supports PCIe RAID 0/1/5/10, SATA RAID 0/1/5/10.
Ethernet
1 x Intel® 2.5Gb Ethernet
ASUS LANGuard
Wireless & Bluetooth
Wi-Fi 6E
2x2 Wi-Fi 6E (802.11 a/b/g/n/ac/ax)
Supports 2.4/5/6GHz frequency band*
Bluetooth® v5.3**
* WiFi 6E 6GHz regulatory may vary between countries.
** The Bluetooth version may vary, please refer to the Wi-Fi module manufacturer's website for the latest specifications.
USB
Rear USB (Total 8 ports)
1 x USB 3.2 Gen 2x2 port (1 x USB Type-C®)
3 x USB 3.2 Gen 2 ports (2 x Type-A, 1 x USB Type-C®)
4 x USB 3.2 Gen 1 ports (4 x Type-A)
Front USB (Total 7 ports)
1 x USB 3.2 Gen 2 connector (supports USB Type-C®)
1 x USB 3.2 Gen 1 header supports additional 2 USB 3.2 Gen 1 ports
2 x USB 2.0 headers support additional 4 USB 2.0 ports
Audio
Realtek S1220A 7.1 Surround Sound High Definition Audio CODEC*
- Impedance sense for front and rear headphone outputs
- Internal audio Amplifier to enhance the highest quality sound for headphone and speakers
- Supports: Jack-detection, Multi-streaming, Front Panel Jack-retasking
- High quality 120 dB SNR stereo playback output and 113 dB SNR recording input (Line-in)
- Supports up to 32-Bit/192 kHz playback*
Audio Features
- Audio Shielding
- Power pre-regulator reduces power input noise to ensure consistent performance
- Premium audio capacitors
- Dedicated audio PCB layers
- Audio cover
- Unique de-pop circuit
* Due to limitations in HDA bandwidth, 32-Bit/192 kHz is not supported for 7.1 Surround Sound audio.
Back Panel I/O Ports
1 x USB 3.2 Gen 2x2 port (1 x USB Type-C®)
3 x USB 3.2 Gen 2 ports (2 x Type-A, 1 x Type-C®)
4 x USB 3.2 Gen 1 ports (4 x Type-A)
1 x DisplayPort
1 x HDMI® port
1 x Wi-Fi Module
1 x Intel® 2.5Gb Ethernet port
3 x Audio jacks
Internal I/O Connectors
Fan and Cooling related
1 x 4-pin CPU Fan header
1 x 4-pin CPU OPT Fan header
1 x 4-pin AIO Pump header
4 x 4-pin Chassis Fan headers
Power related
1 x 24-pin Main Power connector
2 x 8-pin +12V Power connectors
Storage related
4 x M.2 slots (Key M)
4 x SATA 6Gb/s ports
USB
1 x USB 3.2 Gen 2 connector (supports USB Type-C® )
1 x USB 3.2 Gen 1 header supports 2 additional USB 3.2 Gen 1 ports
2 x USB 2.0 headers support 4 additional USB 2.0 ports
Miscellaneous
3 x Addressable Gen 2 headers
1 x Aura RGB header
1 x Clear CMOS header
1 x COM Port header
1 x CPU Over Voltage jumper
1 x Front Panel Audio header (AAFP)
1 x Power button
1 x SPI TPM header (14-1pin)
1 x 20-3 pin System Panel header with Chassis intrude function
1 x Thunderbolt™ header
Special Features
ASUS 5X PROTECTION III
- DIGI+ VRM (- Digital power design with DrMOS)
- ESD Guards
- LANGuard
- Overvoltage Protection
- Safeslot
- Stainless-Steel Back I/O
ASUS Q-Design
- M.2 Q-Latch
- PCIe Slot Q-Release
- Q-Connector
- Q-DIMM
- Q-LED (CPU [red], DRAM [yellow], VGA [white], Boot Device [yellow green])
- Q-Slot
ASUS Thermal Solution
- M.2 heatsink
- VRM heatsink design
ASUS EZ DIY
- Box Headers
- Clear CMOS button
- CPU Socket lever protector
- ProCool
- Pre-mounted I/O shield
- SafeDIMM
Aura Sync
- Aura RGB header
- Addressable Gen 2 headers
Software Features
ASUS Exclusive Software
Armoury Crate
- Aura Creator
- Aura Sync
- Fan Xpert 4 (with AI Cooling II)
- Power Saving
- Two-Way AI Noise Cancellation
AI Suite 3
- TurboV EVO
- DIGI+ VRM
- PC Cleaner
ASUS CPU-Z
DTS:X® Ultra
MyASUS
Norton 360 Deluxe (60 Days Free Trial)
WinRAR
UEFI BIOS
ASUS EZ DIY
- ASUS CrashFree BIOS 3
- ASUS EZ Flash 3
- ASUS UEFI BIOS EZ Mode
MemTest86
BIOS
256 Mb Flash ROM, UEFI AMI BIOS
Manageability
WOL by PME, PXE
Accessories
Cables
2 x SATA 6Gb/s cables
Miscellaneous
1 x ASUS Wi-Fi moving antenna
1 x Q-connector
2 x M.2 Rubber Packages
1 x Screw package for M.2 SSD
Documentation
1 x User guide
Operating System
Windows® 11, Windows® 10 64-bit
Form Factor
ATX Form Factor
12 inch x 9.6 inch ( 30.5 cm x 24.4 cm )
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.