OWC
OWC Thunderbolt Go Dock with Built in Power Adapter Thunderbolt 4 Dual 4K Docking Station
View all OWCSold by PB Tech
Description
OWC Thunderbolt Go Dock with Built in Power Adapter Thunderbolt 4 Dual 4K Docking Station Supports 90W Power Delivery, Thunderbolt4 x3, HDMI x1, USB3.2 x2, USB2.0 x1, USB-C x1, 2.5Gb/s Ethernet Port x1, SD Reader
Everything. Everywhere. Easier
While life is often full of compromises, your dock shouldn't be. You should be able to move your workflow from the desktop to the road easily on short notice without having to choose what device or accessory to leave behind.
Connect everything you want everywhere you call a workspace easily with the OWC Thunderbolt Go Dock. Say goodbye to a heavy, bulky power adapter slowing you down. Or a bus-powered mini dock not having the complete ports you need. Simply plug the power cable of this world's first full-featured Thunderbolt dock with a built-in power supply into a standard outlet in coffee shops, airports, vehicles, video production carts, and more to put 11 ports of connectivity empowerment at your fingertips.
- Go Easier - Built-in power supply eliminates heavy power brick hassle while enabling more workflows vs bus-powered docks.
- Go Connect - Add all the external storage, multiple displays, and accessories you need with (3) Thunderbolt 4 ports, (3) USB-A ports, and (1) USB-C port.
- Go Manage - Rest assured you can keep your devices managed with Go Dock's MDM compatibility.
- Go Everything - One dock that works with all your Thunderbolt and USB-C devices
- Go Faster - Enhance network-based workflows and transfer files up to 2.5x faster than standard 1GbE.
- Go Energized - Keep your notebook travel ready with up to 90W charging power.
- Go Everywhere - Enjoy mobile connectivity with a rugged, solid aluminum heat-dissipating fanless design.
Go Connect It All
Get ahead at work and play by connecting an incredible array of past, present, and future Thunderbolt and USB devices and accessories to the Thunderbolt Go Dock. Tap into high-performance storage capacity including NVMe solutions. Record and livestream with an A/V mixer. Expand your capabilities with a PCIe expansion enclosure. Enjoy the feel of your favorite keyboard and mouse. Nearly any connectivity need you have or want is possible with a diversity of Thunderbolt and USB ports.
- Charge your laptop
- Connect one 8K / up to two 4K monitors
- Connect portable SSD storage
- Connect large desktop RAID storage
- Add an extra Thunderbolt port
- Connect / charge USB drives, accessories and devices
- Connect to IP based workflows / wired networks
- Connect a digital audio interface
- Read + Write SD Cards
- Connect two Thunderbolt daisy-chains
Turn Your Tablet into a Computer
With the Thunderbolt Go Dock, you can turn your tablet into a full computing platform with capabilities that exceed many desktop and notebook computer setups. Now you can transform one port on your tablet into 11 ports so you can read/write SD card media, share files in a blink on a high-speed network, free up your internal storage by offloading to an external drive, and work easier with a larger external display, mouse, and full-sized keyboard. You can even turn your tablet into a desktop video, audio, or podcasting recording and editing setup. The possibilities of how you can use the Thunderbolt Go Dock to redefine your tablet computing experience are nearly limitless.
When Mobile Is Better Than Portable
You want to connect it all and have it all work flawlessly. While bus-powered portable docks are great for most common uses, they can only provide so much power from the host computer. When you want to push your abilities to the max, the mobile ready Thunderbolt Go Dock's built-in power supply gives you the juice you need. And it lets you take a fabulous diversity of connectivity anywhere easier by eliminating the need to carry around a pain-in-the-neck/shoulder/back power brick.
A Multi-Connectivity Solution for Millions
It's a hassle trying to figure out or remember what interface your gear and computer has so you can use it all with a dock. Whether you have a Thunderbolt or USB-C Mac, PC, iPad, Chromebook, or Android device, the Thunderbolt Go Dock's uplink port utilizes a USB-C connector to give you a multi-connectivity?solution for millions of past, present, and future (yes even USB4!) computers and devices.1,2
A Resolutionary Idea
As a digital nomad, hybrid employee, or creative production pro, you need to be able to expand your notebook's single display - imagine…TWO 4K displays! - for maximum productivity at a temporary work location. With the Thunderbolt Go Dock's HDMI port and Thunderbolt technology, you can view more detail and make edits easier on up to an 8K display. Edit large format video on one 4K display while previewing the raw playback on a second 4K display. Whatever your workstation display needs, the Thunderbolt Go Dock gives you the vision to go to a higher level.4,5
Whether your computer or tablet is sporting the latest technology or is a few years loved, the OWC Thunderbolt Go Dock gives you multiple options to expand your visual horizons:
Full Performance for Everything Today and Yesterday, Period.
Connect via Thunderbolt to experience the full 40Gb/s bandwidth your computer supports.
Connect via USB-C 10Gb/s (non-Thunderbolt) to experience the full 10Gb/s bandwidth your computer supports.
14 Features. Arriving to a Workstation Near You.
A. (3) Thunderbolt 4 (USB-C) up to 40Gb/s (5,000MB/s) + power
Expand the number of Thunderbolt ports you have available to connect more drives, displays, and accessories + charge your laptop with up to 90W of power.
B. (1) USB-C port up to 10Gb/s (1250MB/s)
Take advantage of USB-C drives, devices, and displays.
C. (2) USB-A ports up to 10Gb/s (1250MB/s)
Connect to any USB device from the last 10+ years with ease.
D. (1) USB 2.0 port
Charge all kinds USB devices.
E. (1) 2.5 Gigabit Ethernet port
The fastest Ethernet interface available for Thunderbolt 4.
F. (1) HDMI port
Connect to displays, TVs, and projectors.
G. (1) SD card slot
Ingest photos and videos in a snap.
H. (1) 3.5mm stereo audio in/out
Connect audio sources, speakers, and headphones.
I. (1) Power plug in
A built-in power supply means a simple power cable provides all the power you need without the need for a bulky power brick.
J. (1) Security Slot
Keep your dock from walking off. Keep it locked, secure, and safe.
K. Built like a tank
The "go anywhere" rugged-design handles your adventures on-the-road, in the office, and at home.
2.5x Faster + MDM
Many of today's computers and tablets either don't provide a network port (ugh…slow low-quality Wi-Fi) or feature the older 1Gb/s standard. Now you can transfer, copy, and/or edit files and work up to 2.5x faster over wired networks and enjoy increased productivity in an IP-based workflow with the Thunderbolt Go Dock's 2.5Gb/s Ethernet port. Or, connect to a NAS for faster data access, backup, and 4K video streaming and editing.3
With MDM compatibility, OWC Docks make Mobile Device Management a breeze. Remote manage Go Dock empowered workstations across your organization. Other docks without MDM just don't cut it.
Ingest in a Blink
Another "one less thing to carry" benefit for you is the built-in SD card reader. Video footage and photos are a part of daily life, and the Thunderbolt Go Dock lets you ingest your creative content conveniently fast. You can also use the reader like an external drive and store or backup files at will.
Go Multiple
Transform a single Thunderbolt into dual Thunderbolt ports with the OWC Thunderbolt Go Dock. Take advantage of extra Thunderbolt ports to connect multiple Thunderbolt / USB-C drives, devices and SSDs to experience the fastest speed your devices can deliver. Utilize multiple daisy-chains to connect even more with your Go Dock empowered workflow.
1. Works with Thunderbolt 4, Thunderbolt 3, USB4, and USB host computers and mobile devices. Thunderbolt/Thunderbolt 2 Mac models are supported via USB-A host connection. Thunderbolt/Thunderbolt 2 host connection is not supported.
2. Works with Thunderbolt (USB-C), Thunderbolt/Thunderbolt 2 (mDP), and USB devices. Thunderbolt/Thunderbolt 2 (mDP) device support requires a certified Thunderbolt 3 (USB-C) to Thunderbolt 2 (mDP) adapter and a Thunderbolt 2 cable (available separately) and provides data transfer at up to 20Gb/s.
3. Requires 2.5Gb/s Ethernet compatible hardware components and cabling (Cat 5e cable minimum, Cat 6 or later strongly recommended).
4. Use of a display via Thunderbolt port requires a Thunderbolt or USB-C display, and USB-C to HDMI adapter or USB-C to DisplayPort adapter (available separately).
5. Actual display support depends upon computer. Please review the display specifications for your specific computer model to determine the maximum supported resolution, refresh rate, color depth, and number of external displays over Thunderbolt.
6. Excludes: 15-inch MacBook Pro (pre-2018), MacBook Air, iMac 5K (pre-2019), and 21.5-inch iMac (pre-2019)
7. Mac Users: A software driver is required to enable Apple Super Drive, Apple USB Keyboard, and for charging iPad generations 1, 2 and 3. This driver is included in the OWC Dock Ejector software download package.
Display Support
Up to one 8K display @ 60Hz,
or one 5K display @ 60Hz,
or one 4K display @ 120Hz,
or two 4K displays @ 60Hz
Display Support by Port
Thunderbolt 4: Up to 8K @ 60Hz or 4K @ 120Hz via a native Thunderbolt 4 display or other display that supports USB-C connections and DisplayPort 1.4
Chipset
Thunderbolt: Goshen Ridge (JHL8440)
USB: Cypress/HX3PD
Ethernet: RTL8156B
SD Reader: GL-3232S
Data Rate
Up to 40Gb/s
Ethernet Speeds (RJ-45)
2.5Gb/s (2.5GBASE-T)
1Gb/s "Gigabit" (1000BASE-T)
100Mb/s (100BASE-T)
10Mb/s (10BASE-T)
Memory Card Support
(1) Secure Digital (SD) UHS-II
Mac OS Compatibility
macOS 11.x Big Sur
macOS 12.x Monterey
macOS 13.x Ventura
PC OS Compatibility
Windows 11
Windows 10 64-bit Edition
Mobile OS Compatibility
iPadOS 15
iPadOS 16
Android 12.x
Android 13.x
Other OS Compatibility
Chrome OS: 91 or later
Driver Required
Yes
Driver required for Windows and Linux.
Host Port Requirements
Thunderbolt (USB-C) or USB (USB-C or USB-A1) port
Power Supply
UL-listed universal auto-switching power supply
AC Input
100~240V, 50~60Hz, 1.5A
DC Output
+24V, 5A
Wattage
120W
External Power Adapter
No
Power Delivery
Thunderbolt 4 host port provides up to 90W of power to the host computer.
Thunderbolt 4 device ports (for external drives and other devices) provide 15W of power.
USB port provides up to 1.5A of power for bus-powered drives and device charging.
Device Ports
(1) Host Port - Thunderbolt 4 (USB-C) up to 40 Gb/s (5000 MB/s)
(2) Thunderbolt 4 (USB-C) Ports
(1) USB 3.2 Gen 2 Type-C Port up to 10Gb/s (1250MB/s) - USB 2.0/3.0 backwards compatible
(2) USB 3.2 Gen 2 Type-A Ports up to 10Gb/s (1250MB/s) - USB 2.0/3.0 backwards compatible
(1) USB 2.0 Port
(1) HDMI Port
(1) 2.5 Gigabit Ethernet (2.5GbE) RJ-45 Port
(1) 3.5mm Stereo Audio Output Port
Memory Card Slots
(1) Secure Digital (SD)
Security Slot
Yes
Housing Color
Chassis: Space Gray
Covers: Space Gray
Housing Material
Chassis: Aluminum
Covers: Aluminum
Dimensions
Height: 3.6 cm (1.4 in)
Length: 24.1 cm (9.5 in)
Width: 9.2 cm (3.6 in)
Weight
949.0 g (2.09 lbs)
Certifications
CE
FCC
RCM
VCCI
BSMI
UKCA
IC
RoHS Compliant
Yes
Reach Certification
Yes
Ambient Temperature
Operating: 32°F to 95°F (0°C to 35°C)
Non-Operating: -4°F to 158°F (-20°C to 70°C)
Humidity
Operating: 5% to 95% non-condensing
Non-Operating: 5% to 95% non-condensing
Everything. Everywhere. Easier
While life is often full of compromises, your dock shouldn't be. You should be able to move your workflow from the desktop to the road easily on short notice without having to choose what device or accessory to leave behind.
Connect everything you want everywhere you call a workspace easily with the OWC Thunderbolt Go Dock. Say goodbye to a heavy, bulky power adapter slowing you down. Or a bus-powered mini dock not having the complete ports you need. Simply plug the power cable of this world's first full-featured Thunderbolt dock with a built-in power supply into a standard outlet in coffee shops, airports, vehicles, video production carts, and more to put 11 ports of connectivity empowerment at your fingertips.
- Go Easier - Built-in power supply eliminates heavy power brick hassle while enabling more workflows vs bus-powered docks.
- Go Connect - Add all the external storage, multiple displays, and accessories you need with (3) Thunderbolt 4 ports, (3) USB-A ports, and (1) USB-C port.
- Go Manage - Rest assured you can keep your devices managed with Go Dock's MDM compatibility.
- Go Everything - One dock that works with all your Thunderbolt and USB-C devices
- Go Faster - Enhance network-based workflows and transfer files up to 2.5x faster than standard 1GbE.
- Go Energized - Keep your notebook travel ready with up to 90W charging power.
- Go Everywhere - Enjoy mobile connectivity with a rugged, solid aluminum heat-dissipating fanless design.
Go Connect It All
Get ahead at work and play by connecting an incredible array of past, present, and future Thunderbolt and USB devices and accessories to the Thunderbolt Go Dock. Tap into high-performance storage capacity including NVMe solutions. Record and livestream with an A/V mixer. Expand your capabilities with a PCIe expansion enclosure. Enjoy the feel of your favorite keyboard and mouse. Nearly any connectivity need you have or want is possible with a diversity of Thunderbolt and USB ports.
- Charge your laptop
- Connect one 8K / up to two 4K monitors
- Connect portable SSD storage
- Connect large desktop RAID storage
- Add an extra Thunderbolt port
- Connect / charge USB drives, accessories and devices
- Connect to IP based workflows / wired networks
- Connect a digital audio interface
- Read + Write SD Cards
- Connect two Thunderbolt daisy-chains
Turn Your Tablet into a Computer
With the Thunderbolt Go Dock, you can turn your tablet into a full computing platform with capabilities that exceed many desktop and notebook computer setups. Now you can transform one port on your tablet into 11 ports so you can read/write SD card media, share files in a blink on a high-speed network, free up your internal storage by offloading to an external drive, and work easier with a larger external display, mouse, and full-sized keyboard. You can even turn your tablet into a desktop video, audio, or podcasting recording and editing setup. The possibilities of how you can use the Thunderbolt Go Dock to redefine your tablet computing experience are nearly limitless.
When Mobile Is Better Than Portable
You want to connect it all and have it all work flawlessly. While bus-powered portable docks are great for most common uses, they can only provide so much power from the host computer. When you want to push your abilities to the max, the mobile ready Thunderbolt Go Dock's built-in power supply gives you the juice you need. And it lets you take a fabulous diversity of connectivity anywhere easier by eliminating the need to carry around a pain-in-the-neck/shoulder/back power brick.
A Multi-Connectivity Solution for Millions
It's a hassle trying to figure out or remember what interface your gear and computer has so you can use it all with a dock. Whether you have a Thunderbolt or USB-C Mac, PC, iPad, Chromebook, or Android device, the Thunderbolt Go Dock's uplink port utilizes a USB-C connector to give you a multi-connectivity?solution for millions of past, present, and future (yes even USB4!) computers and devices.1,2
A Resolutionary Idea
As a digital nomad, hybrid employee, or creative production pro, you need to be able to expand your notebook's single display - imagine…TWO 4K displays! - for maximum productivity at a temporary work location. With the Thunderbolt Go Dock's HDMI port and Thunderbolt technology, you can view more detail and make edits easier on up to an 8K display. Edit large format video on one 4K display while previewing the raw playback on a second 4K display. Whatever your workstation display needs, the Thunderbolt Go Dock gives you the vision to go to a higher level.4,5
Whether your computer or tablet is sporting the latest technology or is a few years loved, the OWC Thunderbolt Go Dock gives you multiple options to expand your visual horizons:
Full Performance for Everything Today and Yesterday, Period.
Connect via Thunderbolt to experience the full 40Gb/s bandwidth your computer supports.
Connect via USB-C 10Gb/s (non-Thunderbolt) to experience the full 10Gb/s bandwidth your computer supports.
14 Features. Arriving to a Workstation Near You.
A. (3) Thunderbolt 4 (USB-C) up to 40Gb/s (5,000MB/s) + power
Expand the number of Thunderbolt ports you have available to connect more drives, displays, and accessories + charge your laptop with up to 90W of power.
B. (1) USB-C port up to 10Gb/s (1250MB/s)
Take advantage of USB-C drives, devices, and displays.
C. (2) USB-A ports up to 10Gb/s (1250MB/s)
Connect to any USB device from the last 10+ years with ease.
D. (1) USB 2.0 port
Charge all kinds USB devices.
E. (1) 2.5 Gigabit Ethernet port
The fastest Ethernet interface available for Thunderbolt 4.
F. (1) HDMI port
Connect to displays, TVs, and projectors.
G. (1) SD card slot
Ingest photos and videos in a snap.
H. (1) 3.5mm stereo audio in/out
Connect audio sources, speakers, and headphones.
I. (1) Power plug in
A built-in power supply means a simple power cable provides all the power you need without the need for a bulky power brick.
J. (1) Security Slot
Keep your dock from walking off. Keep it locked, secure, and safe.
K. Built like a tank
The "go anywhere" rugged-design handles your adventures on-the-road, in the office, and at home.
2.5x Faster + MDM
Many of today's computers and tablets either don't provide a network port (ugh…slow low-quality Wi-Fi) or feature the older 1Gb/s standard. Now you can transfer, copy, and/or edit files and work up to 2.5x faster over wired networks and enjoy increased productivity in an IP-based workflow with the Thunderbolt Go Dock's 2.5Gb/s Ethernet port. Or, connect to a NAS for faster data access, backup, and 4K video streaming and editing.3
With MDM compatibility, OWC Docks make Mobile Device Management a breeze. Remote manage Go Dock empowered workstations across your organization. Other docks without MDM just don't cut it.
Ingest in a Blink
Another "one less thing to carry" benefit for you is the built-in SD card reader. Video footage and photos are a part of daily life, and the Thunderbolt Go Dock lets you ingest your creative content conveniently fast. You can also use the reader like an external drive and store or backup files at will.
Go Multiple
Transform a single Thunderbolt into dual Thunderbolt ports with the OWC Thunderbolt Go Dock. Take advantage of extra Thunderbolt ports to connect multiple Thunderbolt / USB-C drives, devices and SSDs to experience the fastest speed your devices can deliver. Utilize multiple daisy-chains to connect even more with your Go Dock empowered workflow.
1. Works with Thunderbolt 4, Thunderbolt 3, USB4, and USB host computers and mobile devices. Thunderbolt/Thunderbolt 2 Mac models are supported via USB-A host connection. Thunderbolt/Thunderbolt 2 host connection is not supported.
2. Works with Thunderbolt (USB-C), Thunderbolt/Thunderbolt 2 (mDP), and USB devices. Thunderbolt/Thunderbolt 2 (mDP) device support requires a certified Thunderbolt 3 (USB-C) to Thunderbolt 2 (mDP) adapter and a Thunderbolt 2 cable (available separately) and provides data transfer at up to 20Gb/s.
3. Requires 2.5Gb/s Ethernet compatible hardware components and cabling (Cat 5e cable minimum, Cat 6 or later strongly recommended).
4. Use of a display via Thunderbolt port requires a Thunderbolt or USB-C display, and USB-C to HDMI adapter or USB-C to DisplayPort adapter (available separately).
5. Actual display support depends upon computer. Please review the display specifications for your specific computer model to determine the maximum supported resolution, refresh rate, color depth, and number of external displays over Thunderbolt.
6. Excludes: 15-inch MacBook Pro (pre-2018), MacBook Air, iMac 5K (pre-2019), and 21.5-inch iMac (pre-2019)
7. Mac Users: A software driver is required to enable Apple Super Drive, Apple USB Keyboard, and for charging iPad generations 1, 2 and 3. This driver is included in the OWC Dock Ejector software download package.
Display Support
Up to one 8K display @ 60Hz,
or one 5K display @ 60Hz,
or one 4K display @ 120Hz,
or two 4K displays @ 60Hz
Display Support by Port
Thunderbolt 4: Up to 8K @ 60Hz or 4K @ 120Hz via a native Thunderbolt 4 display or other display that supports USB-C connections and DisplayPort 1.4
Chipset
Thunderbolt: Goshen Ridge (JHL8440)
USB: Cypress/HX3PD
Ethernet: RTL8156B
SD Reader: GL-3232S
Data Rate
Up to 40Gb/s
Ethernet Speeds (RJ-45)
2.5Gb/s (2.5GBASE-T)
1Gb/s "Gigabit" (1000BASE-T)
100Mb/s (100BASE-T)
10Mb/s (10BASE-T)
Memory Card Support
(1) Secure Digital (SD) UHS-II
Mac OS Compatibility
macOS 11.x Big Sur
macOS 12.x Monterey
macOS 13.x Ventura
PC OS Compatibility
Windows 11
Windows 10 64-bit Edition
Mobile OS Compatibility
iPadOS 15
iPadOS 16
Android 12.x
Android 13.x
Other OS Compatibility
Chrome OS: 91 or later
Driver Required
Yes
Driver required for Windows and Linux.
Host Port Requirements
Thunderbolt (USB-C) or USB (USB-C or USB-A1) port
Power Supply
UL-listed universal auto-switching power supply
AC Input
100~240V, 50~60Hz, 1.5A
DC Output
+24V, 5A
Wattage
120W
External Power Adapter
No
Power Delivery
Thunderbolt 4 host port provides up to 90W of power to the host computer.
Thunderbolt 4 device ports (for external drives and other devices) provide 15W of power.
USB port provides up to 1.5A of power for bus-powered drives and device charging.
Device Ports
(1) Host Port - Thunderbolt 4 (USB-C) up to 40 Gb/s (5000 MB/s)
(2) Thunderbolt 4 (USB-C) Ports
(1) USB 3.2 Gen 2 Type-C Port up to 10Gb/s (1250MB/s) - USB 2.0/3.0 backwards compatible
(2) USB 3.2 Gen 2 Type-A Ports up to 10Gb/s (1250MB/s) - USB 2.0/3.0 backwards compatible
(1) USB 2.0 Port
(1) HDMI Port
(1) 2.5 Gigabit Ethernet (2.5GbE) RJ-45 Port
(1) 3.5mm Stereo Audio Output Port
Memory Card Slots
(1) Secure Digital (SD)
Security Slot
Yes
Housing Color
Chassis: Space Gray
Covers: Space Gray
Housing Material
Chassis: Aluminum
Covers: Aluminum
Dimensions
Height: 3.6 cm (1.4 in)
Length: 24.1 cm (9.5 in)
Width: 9.2 cm (3.6 in)
Weight
949.0 g (2.09 lbs)
Certifications
CE
FCC
RCM
VCCI
BSMI
UKCA
IC
RoHS Compliant
Yes
Reach Certification
Yes
Ambient Temperature
Operating: 32°F to 95°F (0°C to 35°C)
Non-Operating: -4°F to 158°F (-20°C to 70°C)
Humidity
Operating: 5% to 95% non-condensing
Non-Operating: 5% to 95% non-condensing
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.