Description
ASUS Vivobook 15 X1504VAP-NJ718W 15.6" FHD Intel Core 5 120U - 16GB RAM - 512GB SSD - 512GB SSD
ASUS Vivobook 15 - Make every day your day
Turn everyday tasks into something special with Vivobook 15, your essential tool for getting things done easier, anywhere. It's completely user-friendly too, with its 180° lay-flat hinge and physical webcam shield. ASUS Antimicrobial Guard Plus protects frequently-touched surfaces from harmful bacteria, safeguarding your health. Make all your days more enjoyable with Vivobook 15!
Performance - Power on tap
With Vivobook 15, you're always ready to take on any everyday task, whether it's work, play or entertainment. Whatever you need to achieve, there's always plenty of computing power on tap with the Intel® Core™ 5 processor (Series 1), 16 GB of fast memory, 512 GB of speedy SSD storage and comprehensive range of wireless connectivity up to WiFi 6 allows you to load online content in the blink of an eye.
- Windows 11 Home
- Intel® Core™ 5 Series 1 CPU
- Intel®? graphics
- Up to 10 cores for multi-tasking
- Up to 5.0 GHz Turbo Boost performance
- Up to 25 W CPU TDP
- 512 GB PCIe® 4.0 SSD
- 16 GB memory
- Up to WiFi 6 802.11ax
Battery - Charge with speed
Vivobook 15 supports fast charging which allows you to charge a low battery to 60% in as little as 49 minutes, so you can be up and running quicker than ever!
- Fast charging 60% in 49 mins via DC-in
Display - Clearly superior display
Vivobook 15 delivers beautifully clear visuals with its three-sided slim-bezel NanoEdge display. The wide viewing angles maintain great quality even for off-center viewing, and the TÜV Rheinland eye-care certification ensures low blue-light levels that reduce the risk of eye strain during long viewing sessions.
- 15.6" display
- 84% screen-to-body ratio
- Three-sided NanoEdge design
- Flicker Free certified
- Low Blue Light software certified
Audio - A new perspective on laptop audio
Designed with help from the audio experts at Dirac, a professional audio solution provider, the audio system delivers the most immersive, clear, and balanced sound experience you've ever heard on a PC, laptop or tablet. You'll hear a wider and deeper soundscape than you could imagine, unleashing the full audio potential of your laptop.
- Dirac
- ASUS Audio Booster
Volume Booster - Upgrade your audio experience
ASUS Audio Booster uses unique audio algorithms to boost audio volume up to 1.5x and take your audio experience to the next level.
Design Highlight
Vivobook 15 has a lid with a special raised logo tag! It's slim enough to pop unobtrusively into any backpack, and light enough for easy one-handed carrying.
- 1.7 kg light
- 17.9 mm slim
ErgoSense - ASUS ErgoSense keyboard, comfortable typing experience
Your comfort is our highest priority. That's why the ASUS ErgoSense keyboard has an incredibly satisfying feel, with the optimum key bounce and travel calculated with fine-tuned precision. Experience the ErgoSense keyboard and you'll soon find yourself cruising effortlessly through your work.
Full-sized keyboard 19.05 mm
The full-size 19.05 mm key pitch is the same as a desktop keyboard so you can whizz through your work with superb typing comfort and accuracy.
Dished key caps 0.2 mm
The 0.2 mm key-cap dish is designed to match the shape of your fingertips so your fingers are gently guided to the ideal contact point with the keys.
Long key travel 1.4 mm
The long 1.4 mm key travel lets you type without having to use too much force. And the special ASUS-designed rubber dome guarantees your click force is met with just the right tactile bump you need for a nice grip.
0.1 mm key cap relief
When fully depressed, the keys on the ErgoSense keyboard don't sink below the level of the keyboard deck. The key caps remain at least 0.1 mm above the chassis surface, providing you with a comfortable, ergonomic typing experience.
Enhance number key layout
Blitz through data-crunching tasks with the enhanced number key layout! This features hotkeys for the calculator, CE and +/- functions, along with increased spacing to match the full-size key pitch for more intuitive number entry.
Optimal click ratio: Engineered to perfection
The feel of a keyboard depends on the crucial ratio between the peak force (also known as the actuation force) and the contact force. Peak force occurs when you press down on the key and reach the maximum force that the key's underlying rubber dome can withstand without deflecting. Contact force occurs when the bottom of the key touches the circuit board to trigger an electronic signal, which in turn generates the action appropriate to the key. To achieve the most natural feel for a keyboard, ASUS keyboard experts have scientifically determined that the optimal ergonomic click ratio for a key is between 45-60%. These forces are precisely measured and tuned using the ASUS-designed rubber domes beneath the keys.
ASUS Antimicrobial Guard Plus - Inhibit 99% of COVID-19, flu virus & bacteria*
ASUS Antimicrobial Guard Plus is applied to frequently touched areas of your laptop to help keep it hygienic. This technology uses a denser treatment* that inhibits viruses and bacteria. And it is scientifically shown - using the ISO 217029 and 2219610 standards - to inhibit virus and bacteria growth by more than 99% over a 24-hour period. Strains used for the tests include the SARS-CoV-2 (COVID-19), H3N2 (Influenza A) and the E. coli bacterium.
* ISO 21702 tests for COVID-19, H3N2, H1N1 and ISO 22196 tests for Staphylococcus and E. coli.
* Treatments are approved by US FIFRA13 & EU BPR.
- Proven 99% viral & bacterial inhibiting effect
- ISO 21702 (virus inhibition)
- ISO 22196 (bacterial inhibition)
- At least 3 years of bacterial inhibition
ASUS Antimicrobial Guard Plus - Silver ions prevents 99% reproduction
ASUS Antimicrobial Guard Plus is a surface coating on the laptop that contains positively-charged silver ions. Silver ions and negatively-charged microbial cells are attracted to each other and then pierce the surface to damage their structure, inhibiting reproduction.
Without ASUS Antimicrobial Guard Plus, an estimated sample of 10,000 (pfu/ml) cells grew to 28,000 (pfu/ml). Performing the same test with Antimicrobial Guard Plus saw the count reduced to just 16 (pfu/ml) - a growth restriction of more than 99%.
User Experience - User friendly design
Physical webcam privacy shield
Vivobook 15 takes your privacy and security seriously. There's an integrated privacy shield that slides over the webcam for instant privacy, shielding you from prying eyes and disturbances.
Wide open for sharing
Vivobook 15 features a precision-engineered, lay-flat hinge that makes it easy to share content with others, or collaborate with a group of people around a table.
Connectivity - Perfect in every detail
Vivobook 15 keeps you fully connected with its comprehensive I/O ports. There are one USB 3.2 Type-C Gen 1 port, two USB 3.2 Type-A Gen 1 ports, a USB 2.0 port, HDMI® output and an audio combo jack - so it's easy to connect all your existing peripherals, displays and projectors.
- USB 2.0 Type-A
- USB 3.2 Type-A Gen 1
- USB 3.2 Type-C Gen 1
- HDMI®
- audio combo jack
AI Noise Cancelation - Next-level AI noise-canceling audio technology
To provide exceptional remote-working and video-conferencing experiences, features ASUS AI Noise-Canceling Technology that employs machine learning in order to isolate unwanted noise from human speech. This technology helps to filter out ambient noise for optimum group conference-call quality. The ASUS AI Noise-Canceling Microphone feature in the MyASUS app can filter out ambient noise - so you'll hear what everyone else is saying.
Conference Call - Conference calls with more possibilities
Conference calls can be single-presenter or multi-presenter, gathered around a single laptop with voices coming from various directions. With the upgraded system enabled via the MyASUS app, it detects and optimizes audio from either one direction or from all directions - ensuring top conference call audio quality.
Single presenter conference call
Single-presenter conference call mode can filter out noise and other voices, and ensures only the voice in front of laptop can be heard. When you switch on the Target Speaker Tracking mode it can even target and track new talkers within a 180° arc, making the feature ideal for recording large groups as well as for individuals.
Multi-presenter conference call
Multi-presenter conference call mode filters out ambient noise whilst identifying multiple voices from all directions and distances, so all voices can be heard more clearly.
3DNR - Standout webcam effect - ASUS 3DNR
ASUS 3D Noise Reduction (3DNR) Technology significantly upgrades the webcam image clarity for clearer conference calls.
Software - Truly personalized workflow
ASUS offers a suite of software designed to take your computing experience up a notch. MyASUS provides a collection of handy apps and tools that help you get more out of your laptop, while GlideX enables you to get more done by sharing screens across devices. Plus, ScreenXpert helps you manage app windows across all connected displays for a smoother workflow.
MyASUS
MyASUS provides easy access to ASUS apps that are designed to help you maintain your system, update your software, optimize your PC's performance, and contact ASUS for after-sales support.
- MyASUS
- ASUS Switch
- Device Setting
- One-Click System Diagnosis
- System Update
- Customer Support
GlideX
GlideX is a cross-device screen-sharing solution, with Mirror and Extend features that give you a bigger and better space for work and play. The Unify Control feature lets you use a single mouse and keyboard set to control different devices from one PC, across different OSes, so you don't need to switch between devices. GlideX optimizes your workflow in the blink of an eye!
- GlideX
- Mirror
- Extend (PC to Mobile)
- Extend (PC to PC)
- Unify Control
- File Transfer
- Communication
ScreenXpert
ScreenXpert - which you can download from Microsoft Store or find in your PC's Start menu - helps you to manage app windows across displays connected to your ASUS PC and puts you in full control of your workflow!
- ScreenXpert for ASUS PCs
- App Switcher
- App Navigator
- Control Center
- Cursor Locator
- Cursor Edge Lock
Colour
Cool Silver
Operating System
Windows 11 Home
Processor
Intel® Core™ 5 Processor 120U 1.4 GHz (12MB Cache, up to 5.0 GHz, 10 cores, 12 Threads)
Graphics
Intel® Graphics
Display
15.6-inch, FHD (1920 x 1080) 16:9 aspect ratio, LED Backlit, 60Hz refresh rate, 250nits, 45% NTSC color gamut, Anti-glare display, TÜV Rheinland-certified, Non-touch screen, (Screen-to-body ratio)84%
Memory
16GB (8GB DDR4 on board + 8GB DDR4 SO-DIMM)
*Dual-channel memory support requires at least one SO-DIMM module.
Storage
512GB M.2 NVMe™ PCIe® 4.0 SSD
Expansion Slots (includes used)
1x DDR4 SO-DIMM slot
1x M.2 2280 PCIe 4.0x4
I/O Ports
1x USB 2.0 Type-A
1x USB 3.2 Gen 1 Type-C
2x USB 3.2 Gen 1 Type-A
1x HDMI 1.4
1x 3.5mm Combo Audio Jack
1x DC-in
Keyboard & Touchpad
Chiclet Keyboard, 1.4mm Key-travel, Precision touchpad
Camera
720p HD camera
With privacy shutter
Audio
SonicMaster
Built-in speaker
Built-in array microphone
Network and Communication
Wi-Fi 6(802.11ax) (Dual band) 1*1 + Bluetooth® 5.2 Wireless Card (*Bluetooth® version may change with OS version different.)
Battery
42WHrs, 3S1P, 3-cell Li-ion
Power Supply
ø4.5, 45W AC Adapter, Output: 19V DC, 2.37A, 45W, Input: 100~240V AC 50/60Hz universal
Weight
1.70 kg (3.75 lbs)
Dimensions (W x D x H)
35.97 x 23.25 x 1.79 ~ 1.79 cm (14.16" x 9.15" x 0.70" ~ 0.70")
Built-in Apps
MyASUS
ScreenXpert
GlideX
MyASUS Features
System diagnosis
Battery health charging
Fan Profile
Splendid
Tru2Life
Function key lock
WiFi SmartConnect
Link to MyASUS
TaskFirst
Live update
AI Noise Canceling
Ecolabels & Compliances
EPEAT Silver
Energy star 8.0
RoHS
REACH
Security
BIOS Booting User Password Protection
Trusted Platform Module (Firmware TPM)
Microsoft Pluton security processor
McAfee®
ASUS Vivobook 15 - Make every day your day
Turn everyday tasks into something special with Vivobook 15, your essential tool for getting things done easier, anywhere. It's completely user-friendly too, with its 180° lay-flat hinge and physical webcam shield. ASUS Antimicrobial Guard Plus protects frequently-touched surfaces from harmful bacteria, safeguarding your health. Make all your days more enjoyable with Vivobook 15!
Performance - Power on tap
With Vivobook 15, you're always ready to take on any everyday task, whether it's work, play or entertainment. Whatever you need to achieve, there's always plenty of computing power on tap with the Intel® Core™ 5 processor (Series 1), 16 GB of fast memory, 512 GB of speedy SSD storage and comprehensive range of wireless connectivity up to WiFi 6 allows you to load online content in the blink of an eye.
- Windows 11 Home
- Intel® Core™ 5 Series 1 CPU
- Intel®? graphics
- Up to 10 cores for multi-tasking
- Up to 5.0 GHz Turbo Boost performance
- Up to 25 W CPU TDP
- 512 GB PCIe® 4.0 SSD
- 16 GB memory
- Up to WiFi 6 802.11ax
Battery - Charge with speed
Vivobook 15 supports fast charging which allows you to charge a low battery to 60% in as little as 49 minutes, so you can be up and running quicker than ever!
- Fast charging 60% in 49 mins via DC-in
Display - Clearly superior display
Vivobook 15 delivers beautifully clear visuals with its three-sided slim-bezel NanoEdge display. The wide viewing angles maintain great quality even for off-center viewing, and the TÜV Rheinland eye-care certification ensures low blue-light levels that reduce the risk of eye strain during long viewing sessions.
- 15.6" display
- 84% screen-to-body ratio
- Three-sided NanoEdge design
- Flicker Free certified
- Low Blue Light software certified
Audio - A new perspective on laptop audio
Designed with help from the audio experts at Dirac, a professional audio solution provider, the audio system delivers the most immersive, clear, and balanced sound experience you've ever heard on a PC, laptop or tablet. You'll hear a wider and deeper soundscape than you could imagine, unleashing the full audio potential of your laptop.
- Dirac
- ASUS Audio Booster
Volume Booster - Upgrade your audio experience
ASUS Audio Booster uses unique audio algorithms to boost audio volume up to 1.5x and take your audio experience to the next level.
Design Highlight
Vivobook 15 has a lid with a special raised logo tag! It's slim enough to pop unobtrusively into any backpack, and light enough for easy one-handed carrying.
- 1.7 kg light
- 17.9 mm slim
ErgoSense - ASUS ErgoSense keyboard, comfortable typing experience
Your comfort is our highest priority. That's why the ASUS ErgoSense keyboard has an incredibly satisfying feel, with the optimum key bounce and travel calculated with fine-tuned precision. Experience the ErgoSense keyboard and you'll soon find yourself cruising effortlessly through your work.
Full-sized keyboard 19.05 mm
The full-size 19.05 mm key pitch is the same as a desktop keyboard so you can whizz through your work with superb typing comfort and accuracy.
Dished key caps 0.2 mm
The 0.2 mm key-cap dish is designed to match the shape of your fingertips so your fingers are gently guided to the ideal contact point with the keys.
Long key travel 1.4 mm
The long 1.4 mm key travel lets you type without having to use too much force. And the special ASUS-designed rubber dome guarantees your click force is met with just the right tactile bump you need for a nice grip.
0.1 mm key cap relief
When fully depressed, the keys on the ErgoSense keyboard don't sink below the level of the keyboard deck. The key caps remain at least 0.1 mm above the chassis surface, providing you with a comfortable, ergonomic typing experience.
Enhance number key layout
Blitz through data-crunching tasks with the enhanced number key layout! This features hotkeys for the calculator, CE and +/- functions, along with increased spacing to match the full-size key pitch for more intuitive number entry.
Optimal click ratio: Engineered to perfection
The feel of a keyboard depends on the crucial ratio between the peak force (also known as the actuation force) and the contact force. Peak force occurs when you press down on the key and reach the maximum force that the key's underlying rubber dome can withstand without deflecting. Contact force occurs when the bottom of the key touches the circuit board to trigger an electronic signal, which in turn generates the action appropriate to the key. To achieve the most natural feel for a keyboard, ASUS keyboard experts have scientifically determined that the optimal ergonomic click ratio for a key is between 45-60%. These forces are precisely measured and tuned using the ASUS-designed rubber domes beneath the keys.
ASUS Antimicrobial Guard Plus - Inhibit 99% of COVID-19, flu virus & bacteria*
ASUS Antimicrobial Guard Plus is applied to frequently touched areas of your laptop to help keep it hygienic. This technology uses a denser treatment* that inhibits viruses and bacteria. And it is scientifically shown - using the ISO 217029 and 2219610 standards - to inhibit virus and bacteria growth by more than 99% over a 24-hour period. Strains used for the tests include the SARS-CoV-2 (COVID-19), H3N2 (Influenza A) and the E. coli bacterium.
* ISO 21702 tests for COVID-19, H3N2, H1N1 and ISO 22196 tests for Staphylococcus and E. coli.
* Treatments are approved by US FIFRA13 & EU BPR.
- Proven 99% viral & bacterial inhibiting effect
- ISO 21702 (virus inhibition)
- ISO 22196 (bacterial inhibition)
- At least 3 years of bacterial inhibition
ASUS Antimicrobial Guard Plus - Silver ions prevents 99% reproduction
ASUS Antimicrobial Guard Plus is a surface coating on the laptop that contains positively-charged silver ions. Silver ions and negatively-charged microbial cells are attracted to each other and then pierce the surface to damage their structure, inhibiting reproduction.
Without ASUS Antimicrobial Guard Plus, an estimated sample of 10,000 (pfu/ml) cells grew to 28,000 (pfu/ml). Performing the same test with Antimicrobial Guard Plus saw the count reduced to just 16 (pfu/ml) - a growth restriction of more than 99%.
User Experience - User friendly design
Physical webcam privacy shield
Vivobook 15 takes your privacy and security seriously. There's an integrated privacy shield that slides over the webcam for instant privacy, shielding you from prying eyes and disturbances.
Wide open for sharing
Vivobook 15 features a precision-engineered, lay-flat hinge that makes it easy to share content with others, or collaborate with a group of people around a table.
Connectivity - Perfect in every detail
Vivobook 15 keeps you fully connected with its comprehensive I/O ports. There are one USB 3.2 Type-C Gen 1 port, two USB 3.2 Type-A Gen 1 ports, a USB 2.0 port, HDMI® output and an audio combo jack - so it's easy to connect all your existing peripherals, displays and projectors.
- USB 2.0 Type-A
- USB 3.2 Type-A Gen 1
- USB 3.2 Type-C Gen 1
- HDMI®
- audio combo jack
AI Noise Cancelation - Next-level AI noise-canceling audio technology
To provide exceptional remote-working and video-conferencing experiences, features ASUS AI Noise-Canceling Technology that employs machine learning in order to isolate unwanted noise from human speech. This technology helps to filter out ambient noise for optimum group conference-call quality. The ASUS AI Noise-Canceling Microphone feature in the MyASUS app can filter out ambient noise - so you'll hear what everyone else is saying.
Conference Call - Conference calls with more possibilities
Conference calls can be single-presenter or multi-presenter, gathered around a single laptop with voices coming from various directions. With the upgraded system enabled via the MyASUS app, it detects and optimizes audio from either one direction or from all directions - ensuring top conference call audio quality.
Single presenter conference call
Single-presenter conference call mode can filter out noise and other voices, and ensures only the voice in front of laptop can be heard. When you switch on the Target Speaker Tracking mode it can even target and track new talkers within a 180° arc, making the feature ideal for recording large groups as well as for individuals.
Multi-presenter conference call
Multi-presenter conference call mode filters out ambient noise whilst identifying multiple voices from all directions and distances, so all voices can be heard more clearly.
3DNR - Standout webcam effect - ASUS 3DNR
ASUS 3D Noise Reduction (3DNR) Technology significantly upgrades the webcam image clarity for clearer conference calls.
Software - Truly personalized workflow
ASUS offers a suite of software designed to take your computing experience up a notch. MyASUS provides a collection of handy apps and tools that help you get more out of your laptop, while GlideX enables you to get more done by sharing screens across devices. Plus, ScreenXpert helps you manage app windows across all connected displays for a smoother workflow.
MyASUS
MyASUS provides easy access to ASUS apps that are designed to help you maintain your system, update your software, optimize your PC's performance, and contact ASUS for after-sales support.
- MyASUS
- ASUS Switch
- Device Setting
- One-Click System Diagnosis
- System Update
- Customer Support
GlideX
GlideX is a cross-device screen-sharing solution, with Mirror and Extend features that give you a bigger and better space for work and play. The Unify Control feature lets you use a single mouse and keyboard set to control different devices from one PC, across different OSes, so you don't need to switch between devices. GlideX optimizes your workflow in the blink of an eye!
- GlideX
- Mirror
- Extend (PC to Mobile)
- Extend (PC to PC)
- Unify Control
- File Transfer
- Communication
ScreenXpert
ScreenXpert - which you can download from Microsoft Store or find in your PC's Start menu - helps you to manage app windows across displays connected to your ASUS PC and puts you in full control of your workflow!
- ScreenXpert for ASUS PCs
- App Switcher
- App Navigator
- Control Center
- Cursor Locator
- Cursor Edge Lock
Colour
Cool Silver
Operating System
Windows 11 Home
Processor
Intel® Core™ 5 Processor 120U 1.4 GHz (12MB Cache, up to 5.0 GHz, 10 cores, 12 Threads)
Graphics
Intel® Graphics
Display
15.6-inch, FHD (1920 x 1080) 16:9 aspect ratio, LED Backlit, 60Hz refresh rate, 250nits, 45% NTSC color gamut, Anti-glare display, TÜV Rheinland-certified, Non-touch screen, (Screen-to-body ratio)84%
Memory
16GB (8GB DDR4 on board + 8GB DDR4 SO-DIMM)
*Dual-channel memory support requires at least one SO-DIMM module.
Storage
512GB M.2 NVMe™ PCIe® 4.0 SSD
Expansion Slots (includes used)
1x DDR4 SO-DIMM slot
1x M.2 2280 PCIe 4.0x4
I/O Ports
1x USB 2.0 Type-A
1x USB 3.2 Gen 1 Type-C
2x USB 3.2 Gen 1 Type-A
1x HDMI 1.4
1x 3.5mm Combo Audio Jack
1x DC-in
Keyboard & Touchpad
Chiclet Keyboard, 1.4mm Key-travel, Precision touchpad
Camera
720p HD camera
With privacy shutter
Audio
SonicMaster
Built-in speaker
Built-in array microphone
Network and Communication
Wi-Fi 6(802.11ax) (Dual band) 1*1 + Bluetooth® 5.2 Wireless Card (*Bluetooth® version may change with OS version different.)
Battery
42WHrs, 3S1P, 3-cell Li-ion
Power Supply
ø4.5, 45W AC Adapter, Output: 19V DC, 2.37A, 45W, Input: 100~240V AC 50/60Hz universal
Weight
1.70 kg (3.75 lbs)
Dimensions (W x D x H)
35.97 x 23.25 x 1.79 ~ 1.79 cm (14.16" x 9.15" x 0.70" ~ 0.70")
Built-in Apps
MyASUS
ScreenXpert
GlideX
MyASUS Features
System diagnosis
Battery health charging
Fan Profile
Splendid
Tru2Life
Function key lock
WiFi SmartConnect
Link to MyASUS
TaskFirst
Live update
AI Noise Canceling
Ecolabels & Compliances
EPEAT Silver
Energy star 8.0
RoHS
REACH
Security
BIOS Booting User Password Protection
Trusted Platform Module (Firmware TPM)
Microsoft Pluton security processor
McAfee®
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.