Asus
ASUS Zenbook 15 OLED UM3504DA 15.6" 2.8K 120Hz OLED Laptop - 1TB SSD
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Description
ASUS Zenbook 15 OLED UM3504DA 15.6" 2.8K 120Hz OLED Laptop - 1TB SSD
ASUS Zenbook 15 OLED - Portable. Sustainable. Incredible.
Built to complement your busy modern lifestyle, the sophisticated Zenbook 15 OLED offers the ultimate in effortless portability. It’s a mere 14.9 mm slim and is remarkably light at just 1.4 kg, yet it has an expansive 16:9 120 Hz 2.8K OLED NanoEdge Pantone® Validated display, with a convenient 180° lay-flat hinge. Outstanding performance is assured with up to an AMD Ryzen™ 7000 Series processors with Radeon™ graphics, 16 GB of fast RAM and a 1 TB PCIe® 4.0 SSD, and there’s a long-lasting 67 Wh battery. Zenbook 15 OLED brings you all the latest ASUS innovations, including ASUS Antimicrobial Guard Plus to protect against viruses and bacteria; an FHD IR camera with ASUS 3D Noise Reduction (3DNR) for face login and enhanced video calls; and a choice of two elegant colors including anodized Ponder Blue or the exclusive Basalt Gray color option that features our beautiful plasma ceramic aluminum. For immersive entertainment there’s a powerful Harman Kardon-certified Dolby Atmos® sound system. Enter a world of incredible with Zenbook 15 OLED.
THIN AND LIGHT - See the light
At just 1.4 kg, the 14.9 mm-thin Zenbook 15 OLED is made from durable aluminum alloy, making it the ultimate ultraportable laptop for effortless on-the-go productivity and creativity.
- 14.9 mm thin
- 1.4 kg light
COLORS - Elegant colors premium style
Turn heads with the kintsugi-inspired lid design based on the ASUS monogram logo
.
PERFORMANCE - Conquer any task
Zenbook 15 OLED is designed to perform, with the latest AMD Ryzen™ 7000 Series processors with Radeon™ graphics, 16 GB of fast RAM, so you can blitz through any work or leisure task, wherever you are. Its ultrafast PCIe 4.0 SSD ensures fast boot times and instant app loads, and with the gigabit-class WiFi 6E (802.11ax) you’ll enjoy fast, smooth and reliable connections. Zenbook 15 OLED is your indispensable high-performance companion.
- Windows 11 Home
- AMD Ryzen™ 7 7735U Processor
- AMD Radeon™ graphics
- 1 TB PCIe® Gen 4.0 x4 SSD
- 16 GB RAM
- Gigabit-class WiFi 6E 802.11ax
DISPLAY - See more incredible
The expansive 16:9 2.8K OLED NanoEdge display on Zenbook 15 OLED delivers incredibly detailed visuals with ultravivid colors. The NanoEdge design has ultra-slim bezels and 86% screen-to-body ratio, which in turn gives Zenbook 15 OLED its svelte and compact form factor. For superb color accuracy, the display is Pantone® Validated, and the DisplayHDR™ True Black 600 certification means it displays the deepest possible blacks. It also cares for your eyes during long screen sessions, with low blue-light levels that are certified by both SGS and TUV Rheinland.
- Up to 2880 by 1620 resolution
- 16:9 aspect ratio
- 86% screen-to-body ratio
- OLED ultra-vivid colors
- HDR enhanced realism
- 120 Hz refresh rate
- 0.2 ms ultrafast response time
- 100% DCI-P3 color gamut
- Up to 600 nits peak brightness
Exhilarating OLED displays
Bring scenes to life with professional-grade colors.
Leading 120 Hz motion clarity
More frames per second, so fast-moving visuals are smoother and clearer than ever.
Make it personal, ASUS Splendid
Fully customizable color with sRGB, DCI-P3, Display-P3, and Native options.
BATTERY - Long-lasting battery
There’s no need to panic if power outlets are in short supply: Zenbook 15 OLED’s long-lasting 67 Wh battery can keep you productive for up to 13 hours. And when it’s time to charge, there’s no need to slow down — in just 49 minutes you can top it up to a 60% charge level.
- 67 Wh battery capacity
- Up to 13 hours battery life
- 49 mins fast-charge to 60%
CONNECTIVITY - Convenient connections
Zenbook 15 OLED is packed with all the I/O ports you need for easy connectivity to your devices and peripherals. The latest USB-C® ports support fast charging, 4K UHD external displays and up to 40 Gbps data transfers, and there’s also an HDMI® port and a USB 3.2 Gen 1 Type-A port. Communications and audio I/O are taken care of by the convenient audio combo jack.
AUDIO - Immerse entertainment
Enjoy your favorite entertainment with breathtakingly realistic sounds that move around you. Zenbook 15 OLED has a Dolby Atmos® stereo sound system that’s also Harman Kardon certified, with a Smart Amplifier that can boost the volume up to 3.5x louder than a standard amplifier.
Always in the best listening spot
Dive into a multi-dimensional cinematic sound experience with Dolby Atmos.
Maximum possible volume
Using a Smart Amplifier and ASUS Audio Booster technology, the audio volume is boosted by up to 5.25x.
SMART CONFERENCING - AI camera and audio system
Take back control of your meetings with our innovative camera system and ASUS AI noise-canceling audio technology, with new algorithms to make your conference calls even more productive.
Best online meeting experience
The ASUS AiSense camera makes sure that you always look your best during virtual conferences.
Hear and be heard clearly
Two-Way AI Noise Cancelation leverages a massive deep-learning database to reduce background noise for microphone and audio.
USER EXPERIENCE - Designed for you
We go the extra mile to give you a more effortless and joyful experience, at work or play.
ErgoSense keyboard, comfortable typing experience
The ASUS ErgoSense keyboard has an incredibly satisfying feel, with the optimum key bounce and travel, calculated with fine-tuned precision.
ErgoSense touchpad, smooth as new, with every touch
The ASUS ErgoSense touchpad is smooth, comfortable, responsive and easy to clean.
Easy sharing
Enjoy easy sharing in any discussion with the 180° lay-flat hinge design. No more awkward gymnastics with your device!
Perfect brightness and color tone!
The ambient light color sensor auto-adjusts for changes in the environment brightness and color temperature.
Unlock, instantly
The FHD infrared (IR) camera allows you to unlock your laptop quickly and securely.
ASUS ANTIMICROBIAL GUARD PLUS - Inhibit 99% of COVID-19, flu virus & bacteria*
ASUS Antimicrobial Guard Plus is applied to frequently touched areas of your laptop to help keep it hygienic. This technology uses a denser treatment* that inhibits viruses and bacteria. And it is scientifically shown — using the ISO 21702 and 22196 standards — to inhibit virus and bacteria growth by more than 99% over a 24-hour period. Strains used for the tests include the SARS-CoV-2 (COVID-19), H3N2 (Influenza A) and the E. coli bacterium.
- Proven 99% viral & bacterial inhibiting effect
- ISO 21702 (virus inhibition)
- ISO 22196 (bacterial inhibition)
- At least 3 years of lasting protection
*ISO 21702 tests for SARS-CoV-2 Variants (Omicron, BA.5), H3N2, H1N1 and ISO 22196 tests for Staphylococcus and E. coli.
*Treatments are approved by US FIFRA & EU BPR.
ENVIRONMENT - Made for the Earth. Made for you.
ASUS is committed to driving progress toward a more sustainable future. This laptop incorporates sustainable materials in the product and its packaging. Top ecolabels and compliance, including EPEAT Silver, ENERGY STAR®, and RoHS, prove our commitment to protecting the earth and giving you the best.
5% Post-Consumer Recycled (PCR) Plastics
Designed with the Earth in mind by using 5% PCR plastics, all without compromising quality, function, and durability.
100% Recyclable Packaging
Recyclable packaging reduces the need for single-use paper, achieving the goal of reduce, reuse, and recycle.
30% More Efficient than ENERGY STAR®
The energy efficiency of ASUS laptops in 2022 exceeded ENERGY STAR® standards by 30% on average, greatly reducing its carbon footprint.
SOFTWARE - Truly personalized workflow
MyASUS hosts a collection of handy ASUS apps and tools that help you get more out of your laptop. GlideX is a powerful cross-device screen-sharing solution. ScreenXpert helps you to manage app windows across displays connected to your ASUS PC, giving you full control of your workflow!
MyASUS
MyASUS provides easy access to ASUS apps that are designed to help you maintain your system, update your software, optimize your PC’s performance, and contact ASUS for after-sales support.
- WiFi SmartConnect
- AI Noise-Canceling Technology
- File Transfer
- Fan Profile
- Display Color Profile
- One-Click System Diagnosis
GlideX
GlideX is a cross-device screen-sharing solution, with Mirror and Extend features that give you a bigger and better space for work and play. The Unify Control feature lets you use a single mouse and keyboard set to control different devices from one PC, across different OSes, so you don't need to switch between devices. GlideX optimizes your workflow in the blink of an eye!
- Mirror
- Extend (PC to Mobile)
- Extend (PC to PC)
- Unify Control
ScreenXpert for ASUS PCs
ScreenXpert for ASUS PCs — which you can download from Microsoft Store or find in your PC’s Start menu — helps you to manage app windows across displays connected to your ASUS PC and puts you in full control of your workflow!
- App Switcher
- App Navigator
- Cam / Mic Switch
Color
Ponder Blue
Operating System
Windows 11 Home
Processor
AMD Ryzen™ 7 7735U Processor 2.7GHz (20MB Cache, up to 4.75 GHz, 8 cores, 16 Threads)
Graphics
AMD Radeon™ Graphics
Display
15.6-inch, 2.8K (2880 x 1620) OLED 16:9 aspect ratio, 0.2ms response time, 120Hz refresh rate, 400nits, 600nits HDR peak brightness, 100% DCI-P3 color gamut, 1,000,000:1, VESA CERTIFIED Display HDR True Black 600, 1.07 billion colors, PANTONE Validated, Glossy display, 70% less harmful blue light, Non-touch screen, (Screen-to-body ratio)86%
Memory
16GB LPDDR5 on board
Max Total system memory up to:16GB
*Supports dual-channel memory.
Storage
1TB M.2 NVMe™ PCIe® 4.0 SSD
I/O Ports
1x USB 3.2 Gen 1 Type-A
1x USB 3.2 Gen 2 Type-C support display / power delivery
1x USB 4.0 Gen 3 Type-C support display / power delivery
1x HDMI 2.1 TMDS
1x 3.5mm Combo Audio Jack
Keyboard & Touchpad
Backlit Chiclet Keyboard with Num-key, 1.4mm Key-travel, Touchpad
Camera
FHD camera with IR function to support Windows Hello
Audio
Smart Amp Technology
Built-in speaker
Built-in array microphone
harman/kardon (Premium)
with Cortana voice-recognition support
Network and Communication
Wi-Fi 6E(802.11ax) (Dual band) + Bluetooth® 5.3 Wireless Card (*Bluetooth® version may change with OS version different.)
Battery
67WHrs, 4S1P, 4-cell Li-ion
Power Supply
TYPE-C, 65W AC Adapter, Output: 20V DC, 3.25A, 65W, Input: 100-240V AC 50/60GHz universal
Weight
1.40 kg (3.09 lbs)
Dimensions (W x D x H)
35.48 x 22.66 x 1.49 ~ 1.58 cm (13.97" x 8.92" x 0.59" ~ 0.62")
Built-in Apps
MyASUS
ScreenXpert
GlideX
MyASUS Features
System diagnosis
Battery health charging
Fan Profile
Splendid
Function key lock
WiFi SmartConnect
Link to MyASUS
TaskFirst
Live update
ASUS OLED Care
AI Noise Canceling
ASUS Exclusive technology
ASUS Antimicrobial Guard Plus
Ecolabels & Compliances
EPEAT Silver
Energy star 8.0
RoHS
REACH
Security
Trusted Platform Module (TPM) 2.0
Trusted Platform Module (Firmware TPM)
McAfee®
IR webcam with Windows Hello support
ASUS Zenbook 15 OLED - Portable. Sustainable. Incredible.
Built to complement your busy modern lifestyle, the sophisticated Zenbook 15 OLED offers the ultimate in effortless portability. It’s a mere 14.9 mm slim and is remarkably light at just 1.4 kg, yet it has an expansive 16:9 120 Hz 2.8K OLED NanoEdge Pantone® Validated display, with a convenient 180° lay-flat hinge. Outstanding performance is assured with up to an AMD Ryzen™ 7000 Series processors with Radeon™ graphics, 16 GB of fast RAM and a 1 TB PCIe® 4.0 SSD, and there’s a long-lasting 67 Wh battery. Zenbook 15 OLED brings you all the latest ASUS innovations, including ASUS Antimicrobial Guard Plus to protect against viruses and bacteria; an FHD IR camera with ASUS 3D Noise Reduction (3DNR) for face login and enhanced video calls; and a choice of two elegant colors including anodized Ponder Blue or the exclusive Basalt Gray color option that features our beautiful plasma ceramic aluminum. For immersive entertainment there’s a powerful Harman Kardon-certified Dolby Atmos® sound system. Enter a world of incredible with Zenbook 15 OLED.
THIN AND LIGHT - See the light
At just 1.4 kg, the 14.9 mm-thin Zenbook 15 OLED is made from durable aluminum alloy, making it the ultimate ultraportable laptop for effortless on-the-go productivity and creativity.
- 14.9 mm thin
- 1.4 kg light
COLORS - Elegant colors premium style
Turn heads with the kintsugi-inspired lid design based on the ASUS monogram logo
.
PERFORMANCE - Conquer any task
Zenbook 15 OLED is designed to perform, with the latest AMD Ryzen™ 7000 Series processors with Radeon™ graphics, 16 GB of fast RAM, so you can blitz through any work or leisure task, wherever you are. Its ultrafast PCIe 4.0 SSD ensures fast boot times and instant app loads, and with the gigabit-class WiFi 6E (802.11ax) you’ll enjoy fast, smooth and reliable connections. Zenbook 15 OLED is your indispensable high-performance companion.
- Windows 11 Home
- AMD Ryzen™ 7 7735U Processor
- AMD Radeon™ graphics
- 1 TB PCIe® Gen 4.0 x4 SSD
- 16 GB RAM
- Gigabit-class WiFi 6E 802.11ax
DISPLAY - See more incredible
The expansive 16:9 2.8K OLED NanoEdge display on Zenbook 15 OLED delivers incredibly detailed visuals with ultravivid colors. The NanoEdge design has ultra-slim bezels and 86% screen-to-body ratio, which in turn gives Zenbook 15 OLED its svelte and compact form factor. For superb color accuracy, the display is Pantone® Validated, and the DisplayHDR™ True Black 600 certification means it displays the deepest possible blacks. It also cares for your eyes during long screen sessions, with low blue-light levels that are certified by both SGS and TUV Rheinland.
- Up to 2880 by 1620 resolution
- 16:9 aspect ratio
- 86% screen-to-body ratio
- OLED ultra-vivid colors
- HDR enhanced realism
- 120 Hz refresh rate
- 0.2 ms ultrafast response time
- 100% DCI-P3 color gamut
- Up to 600 nits peak brightness
Exhilarating OLED displays
Bring scenes to life with professional-grade colors.
Leading 120 Hz motion clarity
More frames per second, so fast-moving visuals are smoother and clearer than ever.
Make it personal, ASUS Splendid
Fully customizable color with sRGB, DCI-P3, Display-P3, and Native options.
BATTERY - Long-lasting battery
There’s no need to panic if power outlets are in short supply: Zenbook 15 OLED’s long-lasting 67 Wh battery can keep you productive for up to 13 hours. And when it’s time to charge, there’s no need to slow down — in just 49 minutes you can top it up to a 60% charge level.
- 67 Wh battery capacity
- Up to 13 hours battery life
- 49 mins fast-charge to 60%
CONNECTIVITY - Convenient connections
Zenbook 15 OLED is packed with all the I/O ports you need for easy connectivity to your devices and peripherals. The latest USB-C® ports support fast charging, 4K UHD external displays and up to 40 Gbps data transfers, and there’s also an HDMI® port and a USB 3.2 Gen 1 Type-A port. Communications and audio I/O are taken care of by the convenient audio combo jack.
AUDIO - Immerse entertainment
Enjoy your favorite entertainment with breathtakingly realistic sounds that move around you. Zenbook 15 OLED has a Dolby Atmos® stereo sound system that’s also Harman Kardon certified, with a Smart Amplifier that can boost the volume up to 3.5x louder than a standard amplifier.
Always in the best listening spot
Dive into a multi-dimensional cinematic sound experience with Dolby Atmos.
Maximum possible volume
Using a Smart Amplifier and ASUS Audio Booster technology, the audio volume is boosted by up to 5.25x.
SMART CONFERENCING - AI camera and audio system
Take back control of your meetings with our innovative camera system and ASUS AI noise-canceling audio technology, with new algorithms to make your conference calls even more productive.
Best online meeting experience
The ASUS AiSense camera makes sure that you always look your best during virtual conferences.
Hear and be heard clearly
Two-Way AI Noise Cancelation leverages a massive deep-learning database to reduce background noise for microphone and audio.
USER EXPERIENCE - Designed for you
We go the extra mile to give you a more effortless and joyful experience, at work or play.
ErgoSense keyboard, comfortable typing experience
The ASUS ErgoSense keyboard has an incredibly satisfying feel, with the optimum key bounce and travel, calculated with fine-tuned precision.
ErgoSense touchpad, smooth as new, with every touch
The ASUS ErgoSense touchpad is smooth, comfortable, responsive and easy to clean.
Easy sharing
Enjoy easy sharing in any discussion with the 180° lay-flat hinge design. No more awkward gymnastics with your device!
Perfect brightness and color tone!
The ambient light color sensor auto-adjusts for changes in the environment brightness and color temperature.
Unlock, instantly
The FHD infrared (IR) camera allows you to unlock your laptop quickly and securely.
ASUS ANTIMICROBIAL GUARD PLUS - Inhibit 99% of COVID-19, flu virus & bacteria*
ASUS Antimicrobial Guard Plus is applied to frequently touched areas of your laptop to help keep it hygienic. This technology uses a denser treatment* that inhibits viruses and bacteria. And it is scientifically shown — using the ISO 21702 and 22196 standards — to inhibit virus and bacteria growth by more than 99% over a 24-hour period. Strains used for the tests include the SARS-CoV-2 (COVID-19), H3N2 (Influenza A) and the E. coli bacterium.
- Proven 99% viral & bacterial inhibiting effect
- ISO 21702 (virus inhibition)
- ISO 22196 (bacterial inhibition)
- At least 3 years of lasting protection
*ISO 21702 tests for SARS-CoV-2 Variants (Omicron, BA.5), H3N2, H1N1 and ISO 22196 tests for Staphylococcus and E. coli.
*Treatments are approved by US FIFRA & EU BPR.
ENVIRONMENT - Made for the Earth. Made for you.
ASUS is committed to driving progress toward a more sustainable future. This laptop incorporates sustainable materials in the product and its packaging. Top ecolabels and compliance, including EPEAT Silver, ENERGY STAR®, and RoHS, prove our commitment to protecting the earth and giving you the best.
5% Post-Consumer Recycled (PCR) Plastics
Designed with the Earth in mind by using 5% PCR plastics, all without compromising quality, function, and durability.
100% Recyclable Packaging
Recyclable packaging reduces the need for single-use paper, achieving the goal of reduce, reuse, and recycle.
30% More Efficient than ENERGY STAR®
The energy efficiency of ASUS laptops in 2022 exceeded ENERGY STAR® standards by 30% on average, greatly reducing its carbon footprint.
SOFTWARE - Truly personalized workflow
MyASUS hosts a collection of handy ASUS apps and tools that help you get more out of your laptop. GlideX is a powerful cross-device screen-sharing solution. ScreenXpert helps you to manage app windows across displays connected to your ASUS PC, giving you full control of your workflow!
MyASUS
MyASUS provides easy access to ASUS apps that are designed to help you maintain your system, update your software, optimize your PC’s performance, and contact ASUS for after-sales support.
- WiFi SmartConnect
- AI Noise-Canceling Technology
- File Transfer
- Fan Profile
- Display Color Profile
- One-Click System Diagnosis
GlideX
GlideX is a cross-device screen-sharing solution, with Mirror and Extend features that give you a bigger and better space for work and play. The Unify Control feature lets you use a single mouse and keyboard set to control different devices from one PC, across different OSes, so you don't need to switch between devices. GlideX optimizes your workflow in the blink of an eye!
- Mirror
- Extend (PC to Mobile)
- Extend (PC to PC)
- Unify Control
ScreenXpert for ASUS PCs
ScreenXpert for ASUS PCs — which you can download from Microsoft Store or find in your PC’s Start menu — helps you to manage app windows across displays connected to your ASUS PC and puts you in full control of your workflow!
- App Switcher
- App Navigator
- Cam / Mic Switch
Color
Ponder Blue
Operating System
Windows 11 Home
Processor
AMD Ryzen™ 7 7735U Processor 2.7GHz (20MB Cache, up to 4.75 GHz, 8 cores, 16 Threads)
Graphics
AMD Radeon™ Graphics
Display
15.6-inch, 2.8K (2880 x 1620) OLED 16:9 aspect ratio, 0.2ms response time, 120Hz refresh rate, 400nits, 600nits HDR peak brightness, 100% DCI-P3 color gamut, 1,000,000:1, VESA CERTIFIED Display HDR True Black 600, 1.07 billion colors, PANTONE Validated, Glossy display, 70% less harmful blue light, Non-touch screen, (Screen-to-body ratio)86%
Memory
16GB LPDDR5 on board
Max Total system memory up to:16GB
*Supports dual-channel memory.
Storage
1TB M.2 NVMe™ PCIe® 4.0 SSD
I/O Ports
1x USB 3.2 Gen 1 Type-A
1x USB 3.2 Gen 2 Type-C support display / power delivery
1x USB 4.0 Gen 3 Type-C support display / power delivery
1x HDMI 2.1 TMDS
1x 3.5mm Combo Audio Jack
Keyboard & Touchpad
Backlit Chiclet Keyboard with Num-key, 1.4mm Key-travel, Touchpad
Camera
FHD camera with IR function to support Windows Hello
Audio
Smart Amp Technology
Built-in speaker
Built-in array microphone
harman/kardon (Premium)
with Cortana voice-recognition support
Network and Communication
Wi-Fi 6E(802.11ax) (Dual band) + Bluetooth® 5.3 Wireless Card (*Bluetooth® version may change with OS version different.)
Battery
67WHrs, 4S1P, 4-cell Li-ion
Power Supply
TYPE-C, 65W AC Adapter, Output: 20V DC, 3.25A, 65W, Input: 100-240V AC 50/60GHz universal
Weight
1.40 kg (3.09 lbs)
Dimensions (W x D x H)
35.48 x 22.66 x 1.49 ~ 1.58 cm (13.97" x 8.92" x 0.59" ~ 0.62")
Built-in Apps
MyASUS
ScreenXpert
GlideX
MyASUS Features
System diagnosis
Battery health charging
Fan Profile
Splendid
Function key lock
WiFi SmartConnect
Link to MyASUS
TaskFirst
Live update
ASUS OLED Care
AI Noise Canceling
ASUS Exclusive technology
ASUS Antimicrobial Guard Plus
Ecolabels & Compliances
EPEAT Silver
Energy star 8.0
RoHS
REACH
Security
Trusted Platform Module (TPM) 2.0
Trusted Platform Module (Firmware TPM)
McAfee®
IR webcam with Windows Hello support
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.