AI performance at your fingertips
A new way of computing: The Intel® Core™ Ultra processor delivers the next generation of hybrid architecture for supercharged computing with a battery that lasts. Thanks to a three tier multi-processing unit, business users can manage complex workloads by sending the right task to the right engine at the right time. A CPU manages lightweight low-latency AI tasks, a GPU manages media and visual AI rendering, and an NPU, a dedicated AI engine, manages sustained AI and AI offload.
AI-accelerated apps: An NPU helps apps run fast and smooth for efficient:
- Collaboration: Use up to 38% less power when utilising AI-enhanced collaboration tools during Zoom calls.
- Creativity: 132% faster performance when running on-device AI photo editing on Adobe.
- Security: Detect malware with less than 1% CPU utilisation using CrowdStrike.
Copilot Hardware Key: Effortlessly jumpstart your workflow with the Copilot Hardware Key on your device, saving you time by providing quick access to the tools you need to start your workday.
Exceptional battery life: The Latitude 5550 with Intel® Core™ Ultra offers battery life up to 32% longer on average than the previous generation.
Intelligent collaboration: Users enjoy smoother collaboration with AI-boosts that make Windows Studio Effects even better, with features like smart framing and noise suppression that don't impact overall system performance.
Always camera ready
Look your best on conference calls thanks to simultaneous multi-exposure High Dynamic Range (HDR). HDR technology takes several pictures simultaneously and blends them to accurately capture image detail in challenging lighting conditions, such as windowed offices and conference rooms.
Ultimate security to work from everywhere
Layered security: Dell's most secure commercial PCs offering Dell SafeID, Dell SafeBIOS, fingerprint readers, TPM chip and lock slot options. Latitude 5550 also features built-in security options such as contacted/contactless smart card readers, Control Vault 3+, privacy shutters, Windows Hello/IR camera and intelligent privacy.
Peace of mind: Intelligent privacy features from Dell Optimizer help keep sensitive data private. Onlooker Detection notifies you when someone is peering at your screen and will texturise your screen, and Look Away Dim knows when your focus is elsewhere and dims to further protect privacy and save battery life.
Be secure from first boot: Rigorous supply chain controls and optional Dell SafeSupply Chain solutions reduce the risk of product tampering. Verify the integrity of the device with Dell-unique Secured Component Verification. Additional supply chain assurance available with tamper-evident packaging and hard drive wipes.
Innovating with sustainability
This year, shipping with 50% recycled cobalt in batteries.
Designed with a variety of sustainable materials including post-consumer recycled plastic, ocean-bound plastic, bio-based plastic and reclaimed carbon fiber.
100% recycled, renewable and recyclable packaging with multipack options for even lesser waste.
EPEAT Gold registered with Climate+.
Scalable productivity
Stay connected all day: Outstanding battery life and choice of long cycle life batteries up to 54WHr with ExpressCharge.
Visually stunning: Display options including FHD Touch as well as a battery saving and ComfortView Plus option to maximise performance and keep your eyes comfortable.
Fast response time: Improved performance with DDR5 upgradeable memory up to 32GB.
Crystal clear audio: Intelligent audio removes background noise on both ends of the call, while Dynamic Volume adjusts your PC speaker volume so you can hear your call clearly over unexpected noises.
Experience uncompromised connectivity
Productivity anywhere: Network Optimization joins the best available network, prioritises conferencing apps and delivers fast data and video downloads with Dell's first simultaneous multi-network connection.
Convenient connectivity: Quickly connect to peripherals with a broad range of ports including Thunderbolt™ 4.0 USB-C, HDMI 2.1 and USB-A.
Dell Optimizer
Personalised performance that automatically responds to your workstyle, with advanced privacy features and built-in AI that optimises audio, connectivity, productivity and configurability, all in one software.
Features and dashboard vary by model.
Modern Workforce Solutions
Accelerate anywhere work experiences by modernising how you deploy, manage and support devices with PC as a Service. Leverage both the built-in protections and software protections for advanced threats to help ensure a trusted workspace under a predictable price per month.
Accelerate business success with Copilot and Windows 11 Pro
Powerful cybersecurity. Designed for business.
AI-powered multi-tasking mastery for a new way of working with Windows 11 Pro. With features like Copilot in Windows, get better answers, grow your skills, and effortlessly optimise workflows. Windows 11 Pro on Dell PCs come with the latest advances in security and AI delivered conveniently to your desktop. Benefit from AI-enhanced efficiency, performance, and security today, and innovate to take on new challenges tomorrow.
Ports & Slots
1. MicroSD Card Slot
2. Universal Audio Port
3. USB-A 3.2 Gen1
4. USB-A 3.2 Gen1 with PowerShare
5. HDMI 2.1
6. RJ-45
7. Wedge Shaped Lock Slot
8. 2x Thunderbolt™ 4.0 USB-C with Power Delivery & DisplayPort
9. Contacted SmartCard Reader (optional)
Dimensions & Weight
1. Depth: 233.30 mm (9.19 in.)
2. Width: 357.80 mm (14.09 in.)
3. Height: 20.80 mm (0.82 in.)
Starting weight: 1.62 kg (3.58 lb)
Processor
Intel® Core™ Ultra 7 165U (12 MB cache, 12 cores, 14 threads, up to 4.9 GHz Turbo)
Operating System
Windows 11 Pro, English
Video Card
Integrated Intel® graphics for Intel® Core™ Ultra 7 165U processor
Display
15.6", FHD 1920x1080, 60Hz, IPS, Non-Touch, AG, 250 nit, 45% NTSC
Memory
32 GB: 1 x 32 GB, DDR5, 5600 MT/s (5200 MT/s with 13th Gen Intel® Core™ processors)
Storage
512 GB, M.2 2230, TLC, Gen 4 PCIe NVMe, SSD
Security Software
No anti-virus software
Keyboard
English US backlit Copilot key keyboard with numeric keypad, 99-key
Ports
2 Thunderbolt™ 4 (40 Gbps) with DisplayPort™ Alt Mode/USB Type-C/USB4/Power Delivery
1 USB 3.2 Gen 1 port with PowerShare
1 USB 3.2 Gen 1 port
1 HDMI 2.1 port
1 universal audio port
1 RJ45 Ethernet port
Slots
1 microSD-card slot
1 wedge-shaped lock slot
Dimensions & Weight
Height (front): 20.80 mm (0.82 in.)
Height (rear): 22.80 mm (0.90 in.)
Width: 357.80 mm (14.09 in.)
Depth: 233.30 mm (9.19 in.)
Starting weight (minimum): 1.62 kg (3.58 lb)
Touchpad
Multi-touch gesture-enabled precision touchpad, seamless glass-integrated button
Camera
1080p at 30 fps, FHD RGB-IR camera, Dual-array microphones
Audio and Speakers
Stereo speakers with Realtek Waves MaxxAudio® 13.0, 2W x 2 = 4W total
Wireless
Intel® Wi-Fi 6E (6 where 6E unavailable) AX211, 2x2, 802.11ax, Bluetooth® 5.3 wireless card
Primary Battery
3-cell, 54 Wh, ExpressCharge™ Capable, ExpressCharge™ Boost Capable
Power
65W AC adapter, USB Type-C, EcoDesign
Palmrest
No Fingerprint Reader
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.