Gigabyte
Gigabyte Aorus Master 18 BZH RTX 5090 Gaming Laptop - 64GB RAM - 2TB SSD 18" QHD 240Hz MiniLED
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Description
Gigabyte Aorus Master 18 BZH RTX 5090 Gaming Laptop 18" MiniLED QHD 240Hz Intel Ultra 9 275HX - 64GB RAM - 2TB SSD (1T x2) - Win 11 Pro - BE WiFi7 + BT - Webcam - Thunderbolt5 (with PD & DP) - HDMI2.1 - RJ45
AORUS MASTER 18 - OWN THE GAME
The all-new AORUS MASTER 18 features the latest Intel® Core™ Ultra 200HX processor with AI PC capabilities and the NVIDIA® GeForce RTX™ 50 Series Laptop GPU that powers advanced AI. The most capable WINDFORCE Infinity EX Cooling Technology ever offers up to 270-watt thermal power for dominant performance in gaming. Thanks to GIGABYTE Intelligence, the system and experience can be more intelligently tailored to your needs with the assistance of GiMATE. Longer battery life. More details on the mini-LED display. The AORUS MASTER 18 is your key to own the game.
Performance - NVIDIA® GeForce RTX™ 50 Series Laptop GPU
Game Changer
Powered by NVIDIA Blackwell, GeForce RTX™ 50 Series Laptop GPUs bring game-changing capabilities to gamers and creators. Equipped with a massive level of AI horsepower, the RTX 50 Series enables new experiences and next-level graphics fidelity. Multiply performance with NVIDIA DLSS 4, generate images at unprecedented speed, and unleash your creativity with NVIDIA Studio. All in the thinnest and longest lasting RTX laptops, optimized by Max-Q.
- GeForce RTX 5090 Laptop GPU
- 1824 AI TOPS Advanced AI Performance
- Up to 24GB GDDR7 VRAM
- Up to 175 Watts Max TGP
- NVIDIA® Advanced Optimus DDS Technology
- RTX AI: Powering Advanced AI
Game Changer - GeForce RTX 50 Series Laptops
Powered by NVIDIA Blackwell and AI
Supreme Speed. Superior Visuals.
DLSS 4 massively increases performance and improves image quality for top games using the power of AI.
Game-Winning Responsiveness
NVIDIA Reflex 2 with Frame Warp gives you the ultimate responsiveness, enhancing target acquisition, reaction time, and aim precision.
True-to-Life Graphics
Experience cinematic quality visuals at unprecedented speed with full ray tracing and breakthrough neural rendering technologies.
NVIDIA DLSS 4 - Supreme Speed. Superior Visuals. Powered by AI.
DLSS is a revolutionary suite of neural rendering technologies that uses AI to boost FPS, reduce latency, and improve image quality. ?The latest breakthrough, DLSS 4, brings new Multi Frame Generation and enhanced Super Resolution, powered by GeForce RTX™ 50 Series GPUs and fifth-generation Tensor Cores. DLSS on GeForce RTX is the best way to play, backed by an NVIDIA AI supercomputer in the cloud constantly improving your PC’s gaming capabilities.
NVIDIA Blackwell Max-Q - Optimized Power and Performance
Max-Q is designed from the ground up for maximum efficiency, delivering a massive leap in performance and battery life.
NVIDIA® Advanced Optimus DDS Technology
Intelligently switch.
Long battery life.
Tear-free gameplay of G-SYNC.
Performance - Intel® Core™ Ultra 200HX Series Processor
AORUS MASTER 18 is powered by the latest Intel® Core™ Ultra 200HX Series processor that provides desktop-tier gaming performance on the go with extra overclocking headrooms. The new-generation NPU can handle longer-running AI workloads at superior power efficiency.
- Intel® Core™ Ultra 9 Processor 275HX
- Up to 24 CPU Cores
- Up to 5.4 GHz Max Turbo Frequency
- New NPU for AI Performance
- Powerful Overclocking and Optimization Technology
Quad-channel DDR5 memory
- 4x SO-DIMM Slots
- Up to 128 GB Memory Size
so expandable and upgradable with massive capacity to support your professional workflows at blazing-fast transmission speed
PCIe Gen5 SSD Support
- 1x PCIe Gen5 M.2 Slot
- 2x PCIe Gen4 M.2 Slots
- Up to 6TB Storage Space
- RAID 0 Support
accommodating storage space of up to 6TB for your massive library of game titles, creative projects, and collections of pictures and videos with unparalleled speed
WINDFORCE Infinity EX - Best-In-Class Thermal Power
It takes great power to make a great winner. AORUS MASTER 18 offers up to 270-watt total thermal power thanks to the advanced WINDFORCE Infinity EX cooling technology, to fully unleashes the performance of the new-gen silicon while maintaining friendly cool zone and staying 0dB silence under low workloads.
Quad Fan Design
AORUS MASTER 18 introduces a quad-fan design along with a series of unique designs to improve airflows while lowering the noise and temperatures.
- Up to 4.7 ? Lower Core Temp.
- 7% Quieter
Frost Fan
Consisted of 158 asymmetric fan blades, the new fan design improves significantly the airflow by the increased density.
Lateral Housing
A new housing structure helps channeling and modifying airflow to reduce turbulence and therefore increase thermal efficiency.
Noise-cancelling Design
The wave-formed acoustic diffusers within the fan modules scatter sound and lower noises.
Internal Blast
Via the third and fourth fan, more airflow are channeled into the system to reduce the temperatures within core components.
Efficient Overall Thermal
A large-covered vapor chamber efficiently conducts the thermal energy from the CPU and GPU to the exhaust vents, ensuring high stability, performance, and reliable durability.
- Vapor Chamber 50% coverage increased
- Ultra-thin Fins
3D VortX Air-Channeling
Four exhaust outlets coupled with double-sided inlets on the keyboard surface and the bottom cover altogether create a 3D air-channel to massively increase heat exchange efficiency.
- D-cover inlet
- Keyboard inlet
- 4-way outlets
Icy Touch Design
A user-friendly cool zone on the keyboard formed by dedicated airflows underneath keeps the main control area in low temperatures.
- WASD Cool Zone
0dB Ambient Experience
GIGABYTE GiMATE dynamically adapts to the system demands and create noise-free immersion on low-power scenarios.
- AI Cooling
Display - Top-of-the-line in Sight.
A true winner always sees his path to victory. That's why AORUS MASTER 18 features an 18-inch mini-LED display to deliver most details, life-like colors, stunning contrast and lightning-fast response time. 240Hz refresh rate grants visual advantages for competitive gaming, while 100% DCI-P3 color gamut ensures vibrant colors for quality content creation. Only a top-of-the-line display that is factory pre-calibrated matches a top-of-the-line gamer to win every battle.
- 3mm super-slim bezel
- 91% screen-to-body ratio
- 16:10 aspect ratio
- 2560 x 1600 WQXGA resolution
- 240 Hz Refresh Rate
- 1,000,000:1 contrast ratio
- 1,200 nits peak brightness
- 100% DCI-P3 color gamut
NVIDIA® G-SYNC®
AORUS MASTER 18 delivers an amazing experience with no tearing, stuttering, or input lag, and undergoes rigorous testing for consistent quality and maximum performance. It matches enthusiasts and pro-level gamers for the smoothest, highest quality, and most intense gameplay.
VESA DisplayHDR 1000
The DisplayHDR assures that HDR content will appear vivid and life-like, with accurate color and contrast reproduction. With DisplayHDR 1000, AORUS MASTER 18 enables a visually stunning experience for home theater and gaming enthusiasts in subdued lighting environments.
Pantone® Validated
AORUS MASTER 18 integrates color correction into display technology and demonstrates superior fidelity in reproducing the Pantone Colors. Every display is factory pre-calibrated to enable color-critical decisions through every stage of the workflow for designers.
TUV Rheinland Low Blue Light
AORUS MASTER 18 uses Low Blue Light technology to reduce the proportion of blue light emitted by display and help reduce eye strain without affecting the display effect for gaming or content creation.
NIL Technology
Silicon-grade craftsmanship exquisitely glows in multilayer
AORUS Beacon
Stylish logo projector to show enthusiasm for gaming
RGB Logo Lighting
Light up and shine in customizable RGB effect
Motto of AORUS (NIL)
Be pround of the family: Team Up, Fight On.
Personal Cinema - Breath-taking Picture. Mind-blowing Sounds.
AORUS MASTER 18 is all about sensational. The 6-speaker setup with dual-force design makes the audio so immersive and crystal-clear. Powered by Dolby Vision® and Dolby Atmos®, streaming videos is now feasts for your eyes and ears.
- 6x Speakers
- Dual-force Design Effectively reduces vibrations and distortion
Dolby Vision®
Witness the most realistic and lifelike visuals with brightness, contrast, color, and depth that goes beyond traditional HDR content.
Smart AMP
The dual-channel Smart Amplifier system equipped with a powerful DSP drives the pair of speakers at the maximum volume and delivers breathtaking, crystal-clear audio experience.
- 1.58x louder volume
- 1.58x deeper bass
- 1.67x dynamic range
Dolby Atmos®
Virtual 5.1.2-channel surround sound enhances spatial immersion that you can heighten in-game awareness with hyper realistic audio for an edge over the competition.
Productivity - All-round Versatility for Productivity
AORUS MASTER 18 supports multiple unique features, ranging from friendly input devices to cutting-edge wireless, that are designed to realize all-around workflows with productivity.
Battery and Charging
- 99Wh Battery Capacity
- Fast Charge to 50% in 30 minutes
- PD 3.0 Support
Webcam
- FHD 1080p
- Windows Hello
- IR Camera
Wi-Fi 7
- 46 Gbps Transmission Speed
- 4.8x Faster Speed
- 5x Greater Capacity
- 100x Lower Latency
than Wi-Fi 6
OS
Windows 11 Pro
CPU
Intel® Core™ Ultra 9 Processor 275HX
Video Graphics
NVIDIA RTX 5090
Display
18.0“ 16:10 WQXGA (2560x1600) 240Hz mini-LED Display
(100% DCI-P3, Pantone® Validated, TÜV Rheinland-certified, Dolby Vision®, NVIDIA® Advanced Optimus, G-SYNC)
System Memory
64GB DDR5 5600MHz
* 4x SO-DIMM sockets for expansion
Storage
2TB (1TB x 2 Installed)
1x PCIe Gen5 M.2 slot
2x PCIe Gen4x4 M.2 slots
Up to 6TB PCIe NVMe™ M.2 SSD
Supports RAID 0
*The storage capacity may differ by country and region. Please contact your local dealers or retailers for the latest product information.
**If there is any abnormality that cannot be attributed to GIGABYTE/AORUS during the warranty period, it is not covered by the warranty. More info:https://member.aorus.com/global/productwarranty
Keyboard Type
Per-key RGB Backlit Keyboard, Up to 2.0mm Key-travel (Support N-Key, with 10-Key)
I/O Port
Left Side:
1 x DC in
1 x RJ-45
1 x HDMI 2.1
1 x Type-A support USB3.2 Gen2
1 x Type-C with Thunderbolt™5 (support USB4, DisplayPort™ 2.1 and Power Delivery 3.0)
Right Side:
1 x Type-A support USB3.2 Gen2
1 x Type-A support USB3.2 Gen2
1 x Type-C with Thunderbolt™4 (support USB4, DisplayPort™ 1.4 and Power Delivery 3.0)
1 x full-size SD card port (UHS-II)
1 x Audio Jack support mic / headphone combo
Audio
4x 2W speakers + 2x tweeters
Microphone
Dolby Atmos®
Smart Amp Technology
Communications
WIFI 7 (802.11be 2x2)
LAN: 2.5G
Bluetooth v5.4
Webcam
FHD (1080p) IR Webcam
Build-in array Microphone
Support Windows Hello Face Authentication
Security
Firmware-based TPM, supports Intel® Platform Trust Technology (Intel® PTT)
Battery
Li Polymer 99Wh
Adapter
400W AC Adapter, 100W PD
Dimensions (W x D x H)
400.76 x 287 x 25.3~30.9 mm
*The dimensions of the laptop may vary according to the configuration, manufacturing process and measurement method, please refer to the actual situation.
Weight
~3.5 kg
*The weight of the laptop may vary according to the configuration, manufacturing process and measurement method, please refer to the actual situation.
Colour
5-degree Black
AORUS MASTER 18 - OWN THE GAME
The all-new AORUS MASTER 18 features the latest Intel® Core™ Ultra 200HX processor with AI PC capabilities and the NVIDIA® GeForce RTX™ 50 Series Laptop GPU that powers advanced AI. The most capable WINDFORCE Infinity EX Cooling Technology ever offers up to 270-watt thermal power for dominant performance in gaming. Thanks to GIGABYTE Intelligence, the system and experience can be more intelligently tailored to your needs with the assistance of GiMATE. Longer battery life. More details on the mini-LED display. The AORUS MASTER 18 is your key to own the game.
Performance - NVIDIA® GeForce RTX™ 50 Series Laptop GPU
Game Changer
Powered by NVIDIA Blackwell, GeForce RTX™ 50 Series Laptop GPUs bring game-changing capabilities to gamers and creators. Equipped with a massive level of AI horsepower, the RTX 50 Series enables new experiences and next-level graphics fidelity. Multiply performance with NVIDIA DLSS 4, generate images at unprecedented speed, and unleash your creativity with NVIDIA Studio. All in the thinnest and longest lasting RTX laptops, optimized by Max-Q.
- GeForce RTX 5090 Laptop GPU
- 1824 AI TOPS Advanced AI Performance
- Up to 24GB GDDR7 VRAM
- Up to 175 Watts Max TGP
- NVIDIA® Advanced Optimus DDS Technology
- RTX AI: Powering Advanced AI
Game Changer - GeForce RTX 50 Series Laptops
Powered by NVIDIA Blackwell and AI
Supreme Speed. Superior Visuals.
DLSS 4 massively increases performance and improves image quality for top games using the power of AI.
Game-Winning Responsiveness
NVIDIA Reflex 2 with Frame Warp gives you the ultimate responsiveness, enhancing target acquisition, reaction time, and aim precision.
True-to-Life Graphics
Experience cinematic quality visuals at unprecedented speed with full ray tracing and breakthrough neural rendering technologies.
NVIDIA DLSS 4 - Supreme Speed. Superior Visuals. Powered by AI.
DLSS is a revolutionary suite of neural rendering technologies that uses AI to boost FPS, reduce latency, and improve image quality. ?The latest breakthrough, DLSS 4, brings new Multi Frame Generation and enhanced Super Resolution, powered by GeForce RTX™ 50 Series GPUs and fifth-generation Tensor Cores. DLSS on GeForce RTX is the best way to play, backed by an NVIDIA AI supercomputer in the cloud constantly improving your PC’s gaming capabilities.
NVIDIA Blackwell Max-Q - Optimized Power and Performance
Max-Q is designed from the ground up for maximum efficiency, delivering a massive leap in performance and battery life.
NVIDIA® Advanced Optimus DDS Technology
Intelligently switch.
Long battery life.
Tear-free gameplay of G-SYNC.
Performance - Intel® Core™ Ultra 200HX Series Processor
AORUS MASTER 18 is powered by the latest Intel® Core™ Ultra 200HX Series processor that provides desktop-tier gaming performance on the go with extra overclocking headrooms. The new-generation NPU can handle longer-running AI workloads at superior power efficiency.
- Intel® Core™ Ultra 9 Processor 275HX
- Up to 24 CPU Cores
- Up to 5.4 GHz Max Turbo Frequency
- New NPU for AI Performance
- Powerful Overclocking and Optimization Technology
Quad-channel DDR5 memory
- 4x SO-DIMM Slots
- Up to 128 GB Memory Size
so expandable and upgradable with massive capacity to support your professional workflows at blazing-fast transmission speed
PCIe Gen5 SSD Support
- 1x PCIe Gen5 M.2 Slot
- 2x PCIe Gen4 M.2 Slots
- Up to 6TB Storage Space
- RAID 0 Support
accommodating storage space of up to 6TB for your massive library of game titles, creative projects, and collections of pictures and videos with unparalleled speed
WINDFORCE Infinity EX - Best-In-Class Thermal Power
It takes great power to make a great winner. AORUS MASTER 18 offers up to 270-watt total thermal power thanks to the advanced WINDFORCE Infinity EX cooling technology, to fully unleashes the performance of the new-gen silicon while maintaining friendly cool zone and staying 0dB silence under low workloads.
Quad Fan Design
AORUS MASTER 18 introduces a quad-fan design along with a series of unique designs to improve airflows while lowering the noise and temperatures.
- Up to 4.7 ? Lower Core Temp.
- 7% Quieter
Frost Fan
Consisted of 158 asymmetric fan blades, the new fan design improves significantly the airflow by the increased density.
Lateral Housing
A new housing structure helps channeling and modifying airflow to reduce turbulence and therefore increase thermal efficiency.
Noise-cancelling Design
The wave-formed acoustic diffusers within the fan modules scatter sound and lower noises.
Internal Blast
Via the third and fourth fan, more airflow are channeled into the system to reduce the temperatures within core components.
Efficient Overall Thermal
A large-covered vapor chamber efficiently conducts the thermal energy from the CPU and GPU to the exhaust vents, ensuring high stability, performance, and reliable durability.
- Vapor Chamber 50% coverage increased
- Ultra-thin Fins
3D VortX Air-Channeling
Four exhaust outlets coupled with double-sided inlets on the keyboard surface and the bottom cover altogether create a 3D air-channel to massively increase heat exchange efficiency.
- D-cover inlet
- Keyboard inlet
- 4-way outlets
Icy Touch Design
A user-friendly cool zone on the keyboard formed by dedicated airflows underneath keeps the main control area in low temperatures.
- WASD Cool Zone
0dB Ambient Experience
GIGABYTE GiMATE dynamically adapts to the system demands and create noise-free immersion on low-power scenarios.
- AI Cooling
Display - Top-of-the-line in Sight.
A true winner always sees his path to victory. That's why AORUS MASTER 18 features an 18-inch mini-LED display to deliver most details, life-like colors, stunning contrast and lightning-fast response time. 240Hz refresh rate grants visual advantages for competitive gaming, while 100% DCI-P3 color gamut ensures vibrant colors for quality content creation. Only a top-of-the-line display that is factory pre-calibrated matches a top-of-the-line gamer to win every battle.
- 3mm super-slim bezel
- 91% screen-to-body ratio
- 16:10 aspect ratio
- 2560 x 1600 WQXGA resolution
- 240 Hz Refresh Rate
- 1,000,000:1 contrast ratio
- 1,200 nits peak brightness
- 100% DCI-P3 color gamut
NVIDIA® G-SYNC®
AORUS MASTER 18 delivers an amazing experience with no tearing, stuttering, or input lag, and undergoes rigorous testing for consistent quality and maximum performance. It matches enthusiasts and pro-level gamers for the smoothest, highest quality, and most intense gameplay.
VESA DisplayHDR 1000
The DisplayHDR assures that HDR content will appear vivid and life-like, with accurate color and contrast reproduction. With DisplayHDR 1000, AORUS MASTER 18 enables a visually stunning experience for home theater and gaming enthusiasts in subdued lighting environments.
Pantone® Validated
AORUS MASTER 18 integrates color correction into display technology and demonstrates superior fidelity in reproducing the Pantone Colors. Every display is factory pre-calibrated to enable color-critical decisions through every stage of the workflow for designers.
TUV Rheinland Low Blue Light
AORUS MASTER 18 uses Low Blue Light technology to reduce the proportion of blue light emitted by display and help reduce eye strain without affecting the display effect for gaming or content creation.
NIL Technology
Silicon-grade craftsmanship exquisitely glows in multilayer
AORUS Beacon
Stylish logo projector to show enthusiasm for gaming
RGB Logo Lighting
Light up and shine in customizable RGB effect
Motto of AORUS (NIL)
Be pround of the family: Team Up, Fight On.
Personal Cinema - Breath-taking Picture. Mind-blowing Sounds.
AORUS MASTER 18 is all about sensational. The 6-speaker setup with dual-force design makes the audio so immersive and crystal-clear. Powered by Dolby Vision® and Dolby Atmos®, streaming videos is now feasts for your eyes and ears.
- 6x Speakers
- Dual-force Design Effectively reduces vibrations and distortion
Dolby Vision®
Witness the most realistic and lifelike visuals with brightness, contrast, color, and depth that goes beyond traditional HDR content.
Smart AMP
The dual-channel Smart Amplifier system equipped with a powerful DSP drives the pair of speakers at the maximum volume and delivers breathtaking, crystal-clear audio experience.
- 1.58x louder volume
- 1.58x deeper bass
- 1.67x dynamic range
Dolby Atmos®
Virtual 5.1.2-channel surround sound enhances spatial immersion that you can heighten in-game awareness with hyper realistic audio for an edge over the competition.
Productivity - All-round Versatility for Productivity
AORUS MASTER 18 supports multiple unique features, ranging from friendly input devices to cutting-edge wireless, that are designed to realize all-around workflows with productivity.
Battery and Charging
- 99Wh Battery Capacity
- Fast Charge to 50% in 30 minutes
- PD 3.0 Support
Webcam
- FHD 1080p
- Windows Hello
- IR Camera
Wi-Fi 7
- 46 Gbps Transmission Speed
- 4.8x Faster Speed
- 5x Greater Capacity
- 100x Lower Latency
than Wi-Fi 6
OS
Windows 11 Pro
CPU
Intel® Core™ Ultra 9 Processor 275HX
Video Graphics
NVIDIA RTX 5090
Display
18.0“ 16:10 WQXGA (2560x1600) 240Hz mini-LED Display
(100% DCI-P3, Pantone® Validated, TÜV Rheinland-certified, Dolby Vision®, NVIDIA® Advanced Optimus, G-SYNC)
System Memory
64GB DDR5 5600MHz
* 4x SO-DIMM sockets for expansion
Storage
2TB (1TB x 2 Installed)
1x PCIe Gen5 M.2 slot
2x PCIe Gen4x4 M.2 slots
Up to 6TB PCIe NVMe™ M.2 SSD
Supports RAID 0
*The storage capacity may differ by country and region. Please contact your local dealers or retailers for the latest product information.
**If there is any abnormality that cannot be attributed to GIGABYTE/AORUS during the warranty period, it is not covered by the warranty. More info:https://member.aorus.com/global/productwarranty
Keyboard Type
Per-key RGB Backlit Keyboard, Up to 2.0mm Key-travel (Support N-Key, with 10-Key)
I/O Port
Left Side:
1 x DC in
1 x RJ-45
1 x HDMI 2.1
1 x Type-A support USB3.2 Gen2
1 x Type-C with Thunderbolt™5 (support USB4, DisplayPort™ 2.1 and Power Delivery 3.0)
Right Side:
1 x Type-A support USB3.2 Gen2
1 x Type-A support USB3.2 Gen2
1 x Type-C with Thunderbolt™4 (support USB4, DisplayPort™ 1.4 and Power Delivery 3.0)
1 x full-size SD card port (UHS-II)
1 x Audio Jack support mic / headphone combo
Audio
4x 2W speakers + 2x tweeters
Microphone
Dolby Atmos®
Smart Amp Technology
Communications
WIFI 7 (802.11be 2x2)
LAN: 2.5G
Bluetooth v5.4
Webcam
FHD (1080p) IR Webcam
Build-in array Microphone
Support Windows Hello Face Authentication
Security
Firmware-based TPM, supports Intel® Platform Trust Technology (Intel® PTT)
Battery
Li Polymer 99Wh
Adapter
400W AC Adapter, 100W PD
Dimensions (W x D x H)
400.76 x 287 x 25.3~30.9 mm
*The dimensions of the laptop may vary according to the configuration, manufacturing process and measurement method, please refer to the actual situation.
Weight
~3.5 kg
*The weight of the laptop may vary according to the configuration, manufacturing process and measurement method, please refer to the actual situation.
Colour
5-degree Black
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.
