Description
OPPO Watch X Smart Watch - Platinum Black - Wear OS By Google - Up to 100 Hours Battery Life - MIL-STD-810H - 5ATM / IP68 Water Resistance - Precision Dual-Frequency GPS - 24/7 Health Management - Bluetooth Calling
Inspired by the Earth itself, OPPO Watch X's contours echo the curvature of the horizon as it shimmers during those first moments at dawn.
Integrated Stainless Steel Case, Timeless material for timeless design
The integrated stainless steel case is meticulously polished in 178 steps, with satin-brushed and mirror-polished finishes to create an interplay of light and shadow.
Sapphire Crystal Glass, Clear and tough
Second only to diamond in hardness, sapphire crystal is a premium feature found in luxury timepieces. As you go on life's adventures, rest assured that your watch crystal's exceptional toughness and scratch resistance can keep up.
- 8+ Mohs scale of hardness
- 50% Improved puncture resistance[2]
- 400% Increased drop resistance[3]
Quick Action, Button Design, Ready for action
The ergonomic design of the side buttons allows for convenient operation and avoids mis-touching, whether in daily use or during sports.
Time To Shine, Multifaceted Life
Choose from luxury designs, classic watch hands, and sporty watch faces[8]. Mix and match to create hundreds of unique combinations, and wear your personal style on your wrist.
- 1.43-inch AMOLED screen
- 466 x 466 Resolution
- AOD[9] Supported
- 1000 nits Peak brightness[10]
- 70+ Practical complications[11]
Revolutionary Dual-Engine Architecture
Seamless coordination orchestrated by dual-engine architecture adapts to change while balancing performance and battery life. A Snapdragon® W5 Gen 1 flagship wearable chip features cutting-edge 4nm processing for smartphone-level smoothness. And a BES2700 processor boosts efficiency.
- 4nm Process
- 60Hz Max refresh rate
- Instant App launch
Ready for a Long Fight
100 hours of use in smart mode[12] is not a problem. Leave your charger at home for 4-day trip even under smart mode which supports the use of a variety of apps, both health and exercise functions can be used smoothly.
*One charge will last for 48 hours of heavy use[13].
Watch VOOC Flash Charging[15]
Low on battery? No time to charge? No worries. All you need is 10 minutes to recharge for a full day of use.
- 10 mins[16] 1 day use
- 60 mins 1-100%
- 500 mAh Supersized battery
Always Stay on Track
With a precision dual-frequency GPS system, it can accurately restore the movement trajectory. Our exclusive, omnidirectional antenna design supports five major satellite positioning systems across L1 and L5 frequency bands. A wider signal range and faster satellite acquisition enable more precise route, distance, and pace tracking, no matter in complex city streets or wild paths.
- 400% Signal strength boost[20]
- 100% Improved anti-interference performance[21]
- IMU Sensor fusion
Multidimensional Sleep Monitoring
Together with information on continuous blood oxygen, sleep respiratory rate, heart rate variability, and snoring[26], the risk of breathing problems during sleep can be assessed in a timely manner.
Unboxing
Notes:
1. The straps have passed strict safety tests, a few people may have a slight skin discomfort reaction to specific materials, which may be caused by allergies, environmental factors, prolonged exposure to irritants such as soaps, perspiration or other factors. Please keep the strap clean and dry when wearing it, or replace it with another material.
2. Data comes from OPPO laboratory, measured by comparing the OPPO Watch 4 Pro, and may vary due to different testing conditions such as testing environment, methods, etc.
3. Data comes from OPPO laboratory, measured by comparing the OPPO Watch 4 Pro, and may vary due to different testing conditions such as testing environment, methods, etc.
4. Data comes from OPPO laboratory. -20-55C is tested to be the acceptable operating temperature range for OPPO watch.
5. IP68: Data is based on test results using TUV SUD based on IEC60529:1989+A1:1999+A2:2013 with test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. It is not advised to use the product in seawater, at the beach, or the pool. Water and dust resistance may be reduced as the device ages. Liquid and dust damage are not covered under warranty.
6. 5ATM: OPPO Watch X has a water resistance rating of 50 meters under the ISO standard 22810:2010. However, the device is not suitable for the following activities or environments: hot water shower, sauna, hot springs, deep diving, or diving. It is not recommended to wear the leather watchband while swimming or for use near seawater; following either usage case, the device should be thoroughly cleaned and dried. Liquid damage is not covered under warranty.
7. Data comes from OPPO laboratory. -40 to 70C is tested to be the acceptable storage temperature range for OPPO watch.
8. The watch faces shown below are simulated and for illustration purposes only. Some watch faces need to be downloaded from watch face store.
9. AOD is only supported in smart mode.
10. This feature is scheduled to be supported within 2024 via OTA.
11. 70+ practical complications, including small, medium, and curved components.
12. Actual battery life varies depending on the features and apps used, frequency of calls and messages, number of times charged, and many other factors. A single charge lasting up to 100 hours in smart mode is base on the following usage case: use the official watch face, UDDE on, AOD off, keep the default state of health monitoring; Bluetooth® connection to the phone 14.2 hours/day; wifi connection standby 1 hour/day; sleep monitoring 6.5 hours/day; lift the wrist to light up the screen 220 times/day; message receiving 130 items/day; screen operation (using various applications) 20 minutes/day; incoming call reminder 5 seconds/6 times/day; Bluetooth® call 5 minutes 5 minutes/day; phone and watch synchronized data 500 seconds/day; Bluetooth® headset connection to listen to music (Spotify) 15 minutes/day; outdoor running 30 minutes/day; alarm clock 3 times/day.
13. A single charge lasting up to 12 days of battery life is based on the following usage case: power saver mode on, stay connected to Bluetooth® all day; outdoor workouts 90 minutes/week; wrist lift to light up the screen 180 times/day; message acceptance 180 messages/day; incoming call 5 messages/day; Bluetooth® call 5 minutes/day; alarm clock 3 times/day; sleep detection 6h per day.
14. 48 hours of heavy use in smart mode is based on the following usage case: use third-party watch face, UDDE off, AOD on, health monitoring keep default status; Bluetooth® connection AOD standby 12.2 hours/day; wifi connection AOD standby 2 hours/day; sleep monitoring 6.5 hours/day; lift the wrist to light up the screen 300 times/day; message receiving 180 items/day; screen operation (using all kinds of apps) 30 minutes/day; incoming call reminder 5 seconds/6 times/day; Bluetooth® call 5 minutes/day; Google Maps linked navigation 15 minutes/day; phone and watch synchronization data 500 seconds/day; Bluetooth® headset connection to listen to music (Spotify) 30 minutes/day; outdoor running 30 minutes/day; alarm clock 3 times/day.
15. Watch VOOC Flash Charging Requirements: OPPO Watch X requires a 3C certified power adapter with a rated output of 5V=2A and above to be used with the OPPO Watch X exclusive charging dock.
16. One day's usage using the standard battery model for smart mode.
17. Only supports smartphones with Android 8.0 and above, which should also have a GMS version of 23.45.23 and above. iOS and Android (Go edition) devices are not supported.
18. Google Assistant is not available in certain regions and languages. Most Google Assistant functionality requires LTE, Wi-Fi® or Bluetooth® connection to a phone. Google Assistant voice detection is off by default. It can be turned on in Settings.
19. Some features in Google Wallet are only available in certain countries or regions and on certain devices. Additional information including country availability can be found here.
20. Data comes from OPPO laboratory, measured by comparing the OPPO Watch 4 Pro, and may vary due to different testing conditions such as testing environment, methods, software versions, etc.
21. Data measured by comparing the OPPO Watch 4 Pro in an obscured environment, and may vary due to different testing conditions such as testing environment, methods, software versions, etc.
22. All running data can be monitored in outdoor run, fat burn run (outdoor), track running; vertical ratio and running power data are not available in indoor run, fat burn run (indoor).
23. To monitor data such as the swing speed, the watch must be worn on the hand that holds the racket.
24. 100+ workouts types include customized workouts added by the user; 11 workout types have algorithm support.
25. This product is not a medical device, the measurement data and results are for reference only, not as a basis for diagnosis and treatment.
26. Snoring monitor only supports smartphones with Android 8.0 and above. The snoring risk assessment results are for reference only and are not to be used as a basis for medical diagnosis.
27. To connect to Health Connect, the version number of OHealth is required to be no less than 4.20.23.
Design and Material
Strap
Fluororubber + Stainless steel buckle
Case
Stainless steel
Bottom Case
Plastic (PC/PC+glass fiber) + Two-color injection molding
Wrist Size
140-210mm
Display
Screen Size
1.43''
Panel
AMOLED
Pixel Density
326PPI
Resolution
466*466
Brightness
Default maximum brightness 600nit
High Brightness Mode (HBM) 1000nit
Remarks:This feature is scheduled to be supported within 2024 via OTA.
Cover Glasses
2.5D sapphire crystal
Size and Weight
Size
47.0*46.6*12.1mm (Includes PPG sensor 13.65mm)
Weight
Body weight about 49g (excluding wrist strap)
the whole machine is about 80g (including the wrist strap)
Battery
Battery
500mAh
Battery life for standard use in Smart mode
100h
Battery life for heavy use in smart mode
48h
Battery life in power saver mode
12 days
Fast Charge
Fast charging: Charge for 10 minutes and use for 24 hours
Watch VOOC Flash Charge: 60min
Chips
Processor
Snapdragon® W5 Gen 1 Wearable Platform
MCU
BES2700BP
Storage
Storage
2GB RAM + 32GB ROM
4GB EMMC
General
Health
Sleep:
All-day sleep recording (deep sleep, light sleep, REM, awake); Sleep quality score; Sleep breathing rate; Sleep Snoring Risk Assessment; Sleep blood oxygen; Sleep daily report; Smart enter sleep mode;
Health:
Heart rate monitoring, high/low heart rate warning; resting heart rate, sleep baseline heart rate; Daily activities and achievement reminders; Blood oxygen monitoring: single point, all day; pressure monitoring;
OHealth App:
Support Google Health Connect service
Workouts
100+ sports modes;
6 types of automatic recognition (Running, Walking, Cycling, Swimming, Rowing machine, Elliptical machine);
Running:
Professional indicator analysis: aerobic training effect, cardiorespiratory capacity, recovery time, heart rate recovery rate, running posture, playground running mode, etc.;
Professional sports mode:
Skiing; Running; Tennis; Badminton; Swimming; Rope skipping; Mountain climbing; Walking; Cycling; Elliptical machine; Rowing machine;
Software
100+ native watch faces; Google Play ecological applications and third-party watch faces; Google Assistant; Google Wallet; Google Map; Google Calendar; phone; message; Notifications, Bluetooth® calls, alarm clock, stopwatch, timer, weather, music control and playback, settings, battery manager, compass, flashlight, etc.
Connectivity
Wifi
WiFi 5G/2.4G, support 802.11 a/b/g/n
Bluetooth® Version
Classic Bluetooth® 5.0, Bluetooth® Low Energy, Profile support
HFP v1.6, HSP v1.2, A2DP v1.3, AVRCP v1.6 SPP v1.1 and above version
Call Performance
Smart mode: Bluetooth® calling
Power saver mode: Bluetooth® calling
Device Requirements
Only supports smartphones with Android 8.0 and above, which should also have a GMS version of 23.45.23 and above. iOS and Android (Go edition) devices are not supported.
NFC
Supported
Sensors
Sensors
Acceleration sensor + gyroscope sensor + optical heart rate sensor + optical pulse oximeter sensor + geomagnetic sensor + light sensor + barometer
Location Technology
GPS
Dual band L1 + L5
beidou, GPS, Galileo, GLONASS, QZSS
Durability
Durability
MIL-STD-810H; 5ATM; IP68
Operating System
OS
Wear OS 4 + RTOS
In the Box
Items included
Watch body × 1
Charging base × 1
Strap × 1
Safety Guide × 1
Quick Start Guide × 1
USB-C charging cable × 1
Inspired by the Earth itself, OPPO Watch X's contours echo the curvature of the horizon as it shimmers during those first moments at dawn.
Integrated Stainless Steel Case, Timeless material for timeless design
The integrated stainless steel case is meticulously polished in 178 steps, with satin-brushed and mirror-polished finishes to create an interplay of light and shadow.
Sapphire Crystal Glass, Clear and tough
Second only to diamond in hardness, sapphire crystal is a premium feature found in luxury timepieces. As you go on life's adventures, rest assured that your watch crystal's exceptional toughness and scratch resistance can keep up.
- 8+ Mohs scale of hardness
- 50% Improved puncture resistance[2]
- 400% Increased drop resistance[3]
Quick Action, Button Design, Ready for action
The ergonomic design of the side buttons allows for convenient operation and avoids mis-touching, whether in daily use or during sports.
Time To Shine, Multifaceted Life
Choose from luxury designs, classic watch hands, and sporty watch faces[8]. Mix and match to create hundreds of unique combinations, and wear your personal style on your wrist.
- 1.43-inch AMOLED screen
- 466 x 466 Resolution
- AOD[9] Supported
- 1000 nits Peak brightness[10]
- 70+ Practical complications[11]
Revolutionary Dual-Engine Architecture
Seamless coordination orchestrated by dual-engine architecture adapts to change while balancing performance and battery life. A Snapdragon® W5 Gen 1 flagship wearable chip features cutting-edge 4nm processing for smartphone-level smoothness. And a BES2700 processor boosts efficiency.
- 4nm Process
- 60Hz Max refresh rate
- Instant App launch
Ready for a Long Fight
100 hours of use in smart mode[12] is not a problem. Leave your charger at home for 4-day trip even under smart mode which supports the use of a variety of apps, both health and exercise functions can be used smoothly.
*One charge will last for 48 hours of heavy use[13].
Watch VOOC Flash Charging[15]
Low on battery? No time to charge? No worries. All you need is 10 minutes to recharge for a full day of use.
- 10 mins[16] 1 day use
- 60 mins 1-100%
- 500 mAh Supersized battery
Always Stay on Track
With a precision dual-frequency GPS system, it can accurately restore the movement trajectory. Our exclusive, omnidirectional antenna design supports five major satellite positioning systems across L1 and L5 frequency bands. A wider signal range and faster satellite acquisition enable more precise route, distance, and pace tracking, no matter in complex city streets or wild paths.
- 400% Signal strength boost[20]
- 100% Improved anti-interference performance[21]
- IMU Sensor fusion
Multidimensional Sleep Monitoring
Together with information on continuous blood oxygen, sleep respiratory rate, heart rate variability, and snoring[26], the risk of breathing problems during sleep can be assessed in a timely manner.
Unboxing
Notes:
1. The straps have passed strict safety tests, a few people may have a slight skin discomfort reaction to specific materials, which may be caused by allergies, environmental factors, prolonged exposure to irritants such as soaps, perspiration or other factors. Please keep the strap clean and dry when wearing it, or replace it with another material.
2. Data comes from OPPO laboratory, measured by comparing the OPPO Watch 4 Pro, and may vary due to different testing conditions such as testing environment, methods, etc.
3. Data comes from OPPO laboratory, measured by comparing the OPPO Watch 4 Pro, and may vary due to different testing conditions such as testing environment, methods, etc.
4. Data comes from OPPO laboratory. -20-55C is tested to be the acceptable operating temperature range for OPPO watch.
5. IP68: Data is based on test results using TUV SUD based on IEC60529:1989+A1:1999+A2:2013 with test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. It is not advised to use the product in seawater, at the beach, or the pool. Water and dust resistance may be reduced as the device ages. Liquid and dust damage are not covered under warranty.
6. 5ATM: OPPO Watch X has a water resistance rating of 50 meters under the ISO standard 22810:2010. However, the device is not suitable for the following activities or environments: hot water shower, sauna, hot springs, deep diving, or diving. It is not recommended to wear the leather watchband while swimming or for use near seawater; following either usage case, the device should be thoroughly cleaned and dried. Liquid damage is not covered under warranty.
7. Data comes from OPPO laboratory. -40 to 70C is tested to be the acceptable storage temperature range for OPPO watch.
8. The watch faces shown below are simulated and for illustration purposes only. Some watch faces need to be downloaded from watch face store.
9. AOD is only supported in smart mode.
10. This feature is scheduled to be supported within 2024 via OTA.
11. 70+ practical complications, including small, medium, and curved components.
12. Actual battery life varies depending on the features and apps used, frequency of calls and messages, number of times charged, and many other factors. A single charge lasting up to 100 hours in smart mode is base on the following usage case: use the official watch face, UDDE on, AOD off, keep the default state of health monitoring; Bluetooth® connection to the phone 14.2 hours/day; wifi connection standby 1 hour/day; sleep monitoring 6.5 hours/day; lift the wrist to light up the screen 220 times/day; message receiving 130 items/day; screen operation (using various applications) 20 minutes/day; incoming call reminder 5 seconds/6 times/day; Bluetooth® call 5 minutes 5 minutes/day; phone and watch synchronized data 500 seconds/day; Bluetooth® headset connection to listen to music (Spotify) 15 minutes/day; outdoor running 30 minutes/day; alarm clock 3 times/day.
13. A single charge lasting up to 12 days of battery life is based on the following usage case: power saver mode on, stay connected to Bluetooth® all day; outdoor workouts 90 minutes/week; wrist lift to light up the screen 180 times/day; message acceptance 180 messages/day; incoming call 5 messages/day; Bluetooth® call 5 minutes/day; alarm clock 3 times/day; sleep detection 6h per day.
14. 48 hours of heavy use in smart mode is based on the following usage case: use third-party watch face, UDDE off, AOD on, health monitoring keep default status; Bluetooth® connection AOD standby 12.2 hours/day; wifi connection AOD standby 2 hours/day; sleep monitoring 6.5 hours/day; lift the wrist to light up the screen 300 times/day; message receiving 180 items/day; screen operation (using all kinds of apps) 30 minutes/day; incoming call reminder 5 seconds/6 times/day; Bluetooth® call 5 minutes/day; Google Maps linked navigation 15 minutes/day; phone and watch synchronization data 500 seconds/day; Bluetooth® headset connection to listen to music (Spotify) 30 minutes/day; outdoor running 30 minutes/day; alarm clock 3 times/day.
15. Watch VOOC Flash Charging Requirements: OPPO Watch X requires a 3C certified power adapter with a rated output of 5V=2A and above to be used with the OPPO Watch X exclusive charging dock.
16. One day's usage using the standard battery model for smart mode.
17. Only supports smartphones with Android 8.0 and above, which should also have a GMS version of 23.45.23 and above. iOS and Android (Go edition) devices are not supported.
18. Google Assistant is not available in certain regions and languages. Most Google Assistant functionality requires LTE, Wi-Fi® or Bluetooth® connection to a phone. Google Assistant voice detection is off by default. It can be turned on in Settings.
19. Some features in Google Wallet are only available in certain countries or regions and on certain devices. Additional information including country availability can be found here.
20. Data comes from OPPO laboratory, measured by comparing the OPPO Watch 4 Pro, and may vary due to different testing conditions such as testing environment, methods, software versions, etc.
21. Data measured by comparing the OPPO Watch 4 Pro in an obscured environment, and may vary due to different testing conditions such as testing environment, methods, software versions, etc.
22. All running data can be monitored in outdoor run, fat burn run (outdoor), track running; vertical ratio and running power data are not available in indoor run, fat burn run (indoor).
23. To monitor data such as the swing speed, the watch must be worn on the hand that holds the racket.
24. 100+ workouts types include customized workouts added by the user; 11 workout types have algorithm support.
25. This product is not a medical device, the measurement data and results are for reference only, not as a basis for diagnosis and treatment.
26. Snoring monitor only supports smartphones with Android 8.0 and above. The snoring risk assessment results are for reference only and are not to be used as a basis for medical diagnosis.
27. To connect to Health Connect, the version number of OHealth is required to be no less than 4.20.23.
Design and Material
Strap
Fluororubber + Stainless steel buckle
Case
Stainless steel
Bottom Case
Plastic (PC/PC+glass fiber) + Two-color injection molding
Wrist Size
140-210mm
Display
Screen Size
1.43''
Panel
AMOLED
Pixel Density
326PPI
Resolution
466*466
Brightness
Default maximum brightness 600nit
High Brightness Mode (HBM) 1000nit
Remarks:This feature is scheduled to be supported within 2024 via OTA.
Cover Glasses
2.5D sapphire crystal
Size and Weight
Size
47.0*46.6*12.1mm (Includes PPG sensor 13.65mm)
Weight
Body weight about 49g (excluding wrist strap)
the whole machine is about 80g (including the wrist strap)
Battery
Battery
500mAh
Battery life for standard use in Smart mode
100h
Battery life for heavy use in smart mode
48h
Battery life in power saver mode
12 days
Fast Charge
Fast charging: Charge for 10 minutes and use for 24 hours
Watch VOOC Flash Charge: 60min
Chips
Processor
Snapdragon® W5 Gen 1 Wearable Platform
MCU
BES2700BP
Storage
Storage
2GB RAM + 32GB ROM
4GB EMMC
General
Health
Sleep:
All-day sleep recording (deep sleep, light sleep, REM, awake); Sleep quality score; Sleep breathing rate; Sleep Snoring Risk Assessment; Sleep blood oxygen; Sleep daily report; Smart enter sleep mode;
Health:
Heart rate monitoring, high/low heart rate warning; resting heart rate, sleep baseline heart rate; Daily activities and achievement reminders; Blood oxygen monitoring: single point, all day; pressure monitoring;
OHealth App:
Support Google Health Connect service
Workouts
100+ sports modes;
6 types of automatic recognition (Running, Walking, Cycling, Swimming, Rowing machine, Elliptical machine);
Running:
Professional indicator analysis: aerobic training effect, cardiorespiratory capacity, recovery time, heart rate recovery rate, running posture, playground running mode, etc.;
Professional sports mode:
Skiing; Running; Tennis; Badminton; Swimming; Rope skipping; Mountain climbing; Walking; Cycling; Elliptical machine; Rowing machine;
Software
100+ native watch faces; Google Play ecological applications and third-party watch faces; Google Assistant; Google Wallet; Google Map; Google Calendar; phone; message; Notifications, Bluetooth® calls, alarm clock, stopwatch, timer, weather, music control and playback, settings, battery manager, compass, flashlight, etc.
Connectivity
Wifi
WiFi 5G/2.4G, support 802.11 a/b/g/n
Bluetooth® Version
Classic Bluetooth® 5.0, Bluetooth® Low Energy, Profile support
HFP v1.6, HSP v1.2, A2DP v1.3, AVRCP v1.6 SPP v1.1 and above version
Call Performance
Smart mode: Bluetooth® calling
Power saver mode: Bluetooth® calling
Device Requirements
Only supports smartphones with Android 8.0 and above, which should also have a GMS version of 23.45.23 and above. iOS and Android (Go edition) devices are not supported.
NFC
Supported
Sensors
Sensors
Acceleration sensor + gyroscope sensor + optical heart rate sensor + optical pulse oximeter sensor + geomagnetic sensor + light sensor + barometer
Location Technology
GPS
Dual band L1 + L5
beidou, GPS, Galileo, GLONASS, QZSS
Durability
Durability
MIL-STD-810H; 5ATM; IP68
Operating System
OS
Wear OS 4 + RTOS
In the Box
Items included
Watch body × 1
Charging base × 1
Strap × 1
Safety Guide × 1
Quick Start Guide × 1
USB-C charging cable × 1
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.