Description
Apple iPhone 14 - 128GB - Starlight
iPhone 14 at PB Tech
Colour
Starlight
Capacity[1]
128GB
Size and Weight[2]
Width: 71.5 mm (2.82 inches)
Height: 146.7 mm (5.78 inches)
Depth: 7.80 mm (0.31 inch)
Weight: 172 grams (6.07 ounces)
Display
Super Retina XDR display
6.1-inch (diagonal) all-screen OLED display
2532-by-1170-pixel resolution at 460 ppi
*The iPhone 14 display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 6.06 inches diagonally (actual viewable area is less).
Splash, Water and Dust Resistance[3]
Rated IP68 (maximum depth of 6 metres for up to 30 minutes) under IEC standard 60529
Chip
A15 Bionic chip
6-core CPU with two performance cores and four efficiency cores
5-core GPU
16-core Neural Engine
Camera
Dual-camera system
12MP Main: 26 mm, ƒ/1.5 aperture, sensor-shift optical image stabilisation, seven-element lens, 100% Focus Pixels
12MP Ultra Wide: 13 mm, ƒ/2.4 aperture and 120° field of view, five-element lens
2x optical zoom out; digital zoom up to 5x
Sapphire crystal lens cover
True Tone flash
Photonic Engine
Deep Fusion
Smart HDR 4
Portrait mode with advanced bokeh and Depth Control
Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono and High-Key Mono)
Night mode
Panorama (up to 63MP)
Photographic Styles
Wide colour capture for photos and Live Photos
Lens correction (Ultra Wide)
Advanced red-eye correction
Auto image stabilisation
Burst mode
Photo geotagging
Image formats captured: HEIF and JPEG
Video Recording
4K video recording at 24 fps, 25 fps, 30 fps or 60 fps
1080p HD video recording at 25 fps, 30 fps or 60 fps
720p HD video recording at 30 fps
Cinematic mode up to 4K HDR at 30 fps
Action mode up to 2.8K at 60 fps
HDR video recording with Dolby Vision up to 4K at 60 fps
Slow-motion video support for 1080p at 120 fps or 240 fps
Time-lapse video with stabilisation
Night mode Time-lapse
QuickTake video
Sensor-shift optical image stabilisation for video (Main)
2x optical zoom out
Digital zoom up to 3x
Audio zoom
True Tone flash
Cinematic video stabilisation (4K, 1080p and 720p)
Continuous autofocus video
Take 8MP still photos while recording 4K video
Playback zoom
Video formats recorded: HEVC and H.264
Stereo recording
TrueDepth Camera
12MP camera
ƒ/1.9 aperture
Autofocus with Focus Pixels
Six-element lens
Retina Flash
Photonic Engine
Deep Fusion
Smart HDR 4
Portrait mode with advanced bokeh and Depth Control
Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono and High-Key Mono)
Animoji and Memoji
Night mode
Photographic Styles
Wide colour capture for photos and Live Photos
Lens correction
Auto image stabilisation
Burst mode
4K video recording at 24 fps, 25 fps, 30 fps or 60 fps
1080p HD video recording at 25 fps, 30 fps or 60 fps
Cinematic mode up to 4K HDR at 30 fps
HDR video recording with Dolby Vision up to 4K at 60 fps
Slow-motion video support for 1080p at 120 fps
Time-lapse video with stabilisation
Night mode Time-lapse
QuickTake video
Cinematic video stabilisation (4K, 1080p and 720p)
Face ID
Enabled by the TrueDepth camera for facial recognition
Apple Pay
Pay with your iPhone using Face ID in stores, within apps and on participating websites
Complete purchases made with Apple Pay on your Mac
Learn more about Apple Pay
Safety
Emergency SOS
Crash Detection
Location
GPS, GLONASS, Galileo, QZSS and BeiDou
Digital compass
Wi-Fi
Mobile data
iBeacon microlocation
Video Calling[6]
FaceTime video calling over a mobile network or Wi-Fi
FaceTime HD (1080p) video calling over 5G or Wi-Fi
Share experiences like movies, TV, music and other apps in a FaceTime call with SharePlay
Screen sharing
Portrait mode in FaceTime video
Spatial Audio
Voice Isolation and Wide Spectrum microphone modes
Zoom with rear-facing camera
Audio Calling[6]
FaceTime audio
Voice over LTE (VoLTE)[4]
Wi-Fi calling[4]
Share experiences like movies, TV, music and other apps in a FaceTime call with SharePlay
Screen sharing
Spatial Audio
Voice Isolation and Wide Spectrum microphone modes
Audio Playback
Supported formats include AAC, MP3, Apple Lossless, FLAC, Dolby Digital, Dolby Digital Plus and Dolby Atmos
Spatial Audio playback
User-configurable maximum volume limit
Video Playback
Supported formats include HEVC, H.264 and ProRes
HDR with Dolby Vision, HDR10 and HLG
Up to 4K HDR AirPlay for mirroring, photos and video out to Apple TV (2nd generation or later) or AirPlay 2-enabled smart TV
Video mirroring and video out support: Up to 1080p through Lightning Digital AV Adapter and Lightning to VGA Adapter (adapters sold separately)[7]
Siri[8]
Use your voice to send messages, set reminders and more
Activate hands-free with only your voice using "Hey Siri"
Use your voice to run shortcuts from your favourite apps
Learn more about Siri
Power and Battery[9]
Video playback: Up to 20 hours
Video playback (streamed): Up to 16 hours
Audio playback: Up to 80 hours
Fast-charge-capable: Up to 50% charge in around 30 minutes10 with a 20W adapter or higher (available separately)
Built-in rechargeable lithium-ion battery
MagSafe wireless charging up to 15W[11]
Qi wireless charging up to 7.5W[11]
Charging via USB to a computer system or power adapter
MagSafe
Wireless charging up to 15W[11]
Magnet array
Alignment magnet
Accessory Identification NFC
Magnetometer
Sensors
Face ID
Barometer
High-dynamic-range gyro
High-g accelerometer
Proximity sensor
Dual ambient light sensors
Operating System
iOS 16
iOS is the world's most personal and secure mobile operating system, packed with powerful features and designed to protect your privacy.
See what's new in iOS 16
Accessibility
Built-in accessibility features supporting vision, mobility, hearing and cognitive disabilities help you get the most out of your iPhone.
Learn more
Features include:
Voice Control
VoiceOver
Zoom
Magnifier
RTT and TTY support
Siri and Dictation
Type to Siri
Switch Control
Closed Captions
AssistiveTouch
Spoken Content
Back Tap
SIM Card
Dual eSIM support[12]
Dual SIM (nano-SIM and eSIM)
Rating for Hearing Aids
M3, T4
Mail Attachment Support
Viewable document types:
.jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel); .zip; .ics; .usdz (USDZ Universal)
System Requirements
Apple ID (required for some features)
Internet access[13]
Syncing to a Mac or PC requires:
macOS Catalina 10.15 or later, using the Finder
macOS El Capitan 10.11.6 through to macOS Mojave 10.14.6, using iTunes 12.8 or later
Windows 7 or later, using iTunes 12.10.10 or later (a free download from http://www.itunes.com/nz/download)
Environmental Requirements
Operating ambient temperature: 0° to 35° C (32° to 95° F)
Nonoperating temperature: -20° to 45° C (-4° to 113° F)
Relative humidity: 5% to 95% noncondensing
Operating altitude: Tested up to 3,000 metres (10,000 feet)
In the Box
iPhone with iOS 16
USB-C to Lightning Cable
Documentation
Notes
* To identify your iPhone model number, see support.apple.com/en-nz/HT3939. For details on 5G and LTE support, contact your carrier and see apple.com/nz/iphone/cellular. Mobile technology support is based on iPhone model number and configuration for GSM networks.
1. Available space is less and varies due to many factors. A standard configuration uses approximately 12GB to 17GB of space, including iOS 15 with its latest features and Apple apps that can be deleted. Apple apps that can be deleted use about 4.5GB of space, and you can reinstall them from the App Store. Storage capacity subject to change based on software version, settings and iPhone model.
2. Size and weight vary by configuration and manufacturing process.
3. iPhone 14 and iPhone 14 Plus are splash-, water- and dust-resistant, and were tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 metres for up to 30 minutes). Splash, water and dust resistance are not permanent conditions, and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage is not covered under warranty but you might have rights under consumer law.
4. Data plan required. 5G, Gigabit LTE, VoLTE and Wi-Fi calling are available in selected markets and through selected carriers. Speeds are based on theoretical throughput and vary based on site conditions and carrier. For details on 5G and LTE support, contact your carrier and see apple.com/nz/iphone/cellular.
5. Ultra Wideband availability varies by region.
6. FaceTime calling requires a FaceTime-enabled device for the caller and recipient, and a Wi-Fi connection. Availability over a mobile network depends on carrier policies; data charges may apply.
7. Standard dynamic range video content only.
8. Siri may not be available in all languages or in all areas, and features may vary by area. Internet access required. Mobile data charges may apply.
9. All battery claims depend on network configuration and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced. Battery life and charge cycles vary by use and settings. See apple.com/nz/batteries and apple.com/nz/iphone/battery for more information.
10. Testing conducted by Apple in August 2022 using preproduction iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max units and software, and accessory Apple USB-C Power Adapter (20W Model A2305). Fast-charge testing conducted with drained iPhone units. Charge time varies with settings and environmental factors; actual results will vary.
11. Wireless chargers sold separately.
12. Use of eSIM requires a carrier plan (which may include restrictions on switching service providers and roaming, even after contract expiration). Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchasing from some carriers. See your carrier for details. To learn more, visit apple.com/esim.
13. Wireless broadband recommended; fees may apply.
14. In China (mainland), you can use Apple Pay on the web in Safari only on compatible iPhone and iPad models using iOS 11.2 or later.
15. Data is accurate as of product launch.
16. Excludes trace amount of tungsten found outside of the Taptic Engine and accounting for less than 0.1 per cent of the total found in the device.
17. Excludes trace amount of rare earth elements found outside of the magnets and accounting for less than 0.2 per cent of the total found in the device.
18. Efficiency performance is based on the US Department of Energy Federal Energy Conservation Standards for Battery Chargers.
19. Apple's Regulated Substances Specification describes Apple's restrictions on the use of certain chemical substances in materials in Apple products, accessories, manufacturing processes and packaging used for shipping products to Apple's end-customers. Restrictions are derived from international laws or directives, regulatory agencies, eco-label requirements, environmental standards and Apple policies. Every Apple product is free of PVC and phthalates except for AC power cords in India, Thailand (for two-prong AC power cords) and South Korea, where we continue to seek government approval for our PVC and phthalates replacement. Apple products comply with the European Union Directive 2011/65/EU and its amendments, including exemptions for the use of lead such as high-temperature solder. Apple is working to phase out the use of these exempted substances for new products where technically possible.
Some features may not be available for all countries or all areas. View complete list.
iPhone 14 at PB Tech
Colour
Starlight
Capacity[1]
128GB
Size and Weight[2]
Width: 71.5 mm (2.82 inches)
Height: 146.7 mm (5.78 inches)
Depth: 7.80 mm (0.31 inch)
Weight: 172 grams (6.07 ounces)
Display
Super Retina XDR display
6.1-inch (diagonal) all-screen OLED display
2532-by-1170-pixel resolution at 460 ppi
*The iPhone 14 display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 6.06 inches diagonally (actual viewable area is less).
Splash, Water and Dust Resistance[3]
Rated IP68 (maximum depth of 6 metres for up to 30 minutes) under IEC standard 60529
Chip
A15 Bionic chip
6-core CPU with two performance cores and four efficiency cores
5-core GPU
16-core Neural Engine
Camera
Dual-camera system
12MP Main: 26 mm, ƒ/1.5 aperture, sensor-shift optical image stabilisation, seven-element lens, 100% Focus Pixels
12MP Ultra Wide: 13 mm, ƒ/2.4 aperture and 120° field of view, five-element lens
2x optical zoom out; digital zoom up to 5x
Sapphire crystal lens cover
True Tone flash
Photonic Engine
Deep Fusion
Smart HDR 4
Portrait mode with advanced bokeh and Depth Control
Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono and High-Key Mono)
Night mode
Panorama (up to 63MP)
Photographic Styles
Wide colour capture for photos and Live Photos
Lens correction (Ultra Wide)
Advanced red-eye correction
Auto image stabilisation
Burst mode
Photo geotagging
Image formats captured: HEIF and JPEG
Video Recording
4K video recording at 24 fps, 25 fps, 30 fps or 60 fps
1080p HD video recording at 25 fps, 30 fps or 60 fps
720p HD video recording at 30 fps
Cinematic mode up to 4K HDR at 30 fps
Action mode up to 2.8K at 60 fps
HDR video recording with Dolby Vision up to 4K at 60 fps
Slow-motion video support for 1080p at 120 fps or 240 fps
Time-lapse video with stabilisation
Night mode Time-lapse
QuickTake video
Sensor-shift optical image stabilisation for video (Main)
2x optical zoom out
Digital zoom up to 3x
Audio zoom
True Tone flash
Cinematic video stabilisation (4K, 1080p and 720p)
Continuous autofocus video
Take 8MP still photos while recording 4K video
Playback zoom
Video formats recorded: HEVC and H.264
Stereo recording
TrueDepth Camera
12MP camera
ƒ/1.9 aperture
Autofocus with Focus Pixels
Six-element lens
Retina Flash
Photonic Engine
Deep Fusion
Smart HDR 4
Portrait mode with advanced bokeh and Depth Control
Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono and High-Key Mono)
Animoji and Memoji
Night mode
Photographic Styles
Wide colour capture for photos and Live Photos
Lens correction
Auto image stabilisation
Burst mode
4K video recording at 24 fps, 25 fps, 30 fps or 60 fps
1080p HD video recording at 25 fps, 30 fps or 60 fps
Cinematic mode up to 4K HDR at 30 fps
HDR video recording with Dolby Vision up to 4K at 60 fps
Slow-motion video support for 1080p at 120 fps
Time-lapse video with stabilisation
Night mode Time-lapse
QuickTake video
Cinematic video stabilisation (4K, 1080p and 720p)
Face ID
Enabled by the TrueDepth camera for facial recognition
Apple Pay
Pay with your iPhone using Face ID in stores, within apps and on participating websites
Complete purchases made with Apple Pay on your Mac
Learn more about Apple Pay
Safety
Emergency SOS
Crash Detection
Location
GPS, GLONASS, Galileo, QZSS and BeiDou
Digital compass
Wi-Fi
Mobile data
iBeacon microlocation
Video Calling[6]
FaceTime video calling over a mobile network or Wi-Fi
FaceTime HD (1080p) video calling over 5G or Wi-Fi
Share experiences like movies, TV, music and other apps in a FaceTime call with SharePlay
Screen sharing
Portrait mode in FaceTime video
Spatial Audio
Voice Isolation and Wide Spectrum microphone modes
Zoom with rear-facing camera
Audio Calling[6]
FaceTime audio
Voice over LTE (VoLTE)[4]
Wi-Fi calling[4]
Share experiences like movies, TV, music and other apps in a FaceTime call with SharePlay
Screen sharing
Spatial Audio
Voice Isolation and Wide Spectrum microphone modes
Audio Playback
Supported formats include AAC, MP3, Apple Lossless, FLAC, Dolby Digital, Dolby Digital Plus and Dolby Atmos
Spatial Audio playback
User-configurable maximum volume limit
Video Playback
Supported formats include HEVC, H.264 and ProRes
HDR with Dolby Vision, HDR10 and HLG
Up to 4K HDR AirPlay for mirroring, photos and video out to Apple TV (2nd generation or later) or AirPlay 2-enabled smart TV
Video mirroring and video out support: Up to 1080p through Lightning Digital AV Adapter and Lightning to VGA Adapter (adapters sold separately)[7]
Siri[8]
Use your voice to send messages, set reminders and more
Activate hands-free with only your voice using "Hey Siri"
Use your voice to run shortcuts from your favourite apps
Learn more about Siri
Power and Battery[9]
Video playback: Up to 20 hours
Video playback (streamed): Up to 16 hours
Audio playback: Up to 80 hours
Fast-charge-capable: Up to 50% charge in around 30 minutes10 with a 20W adapter or higher (available separately)
Built-in rechargeable lithium-ion battery
MagSafe wireless charging up to 15W[11]
Qi wireless charging up to 7.5W[11]
Charging via USB to a computer system or power adapter
MagSafe
Wireless charging up to 15W[11]
Magnet array
Alignment magnet
Accessory Identification NFC
Magnetometer
Sensors
Face ID
Barometer
High-dynamic-range gyro
High-g accelerometer
Proximity sensor
Dual ambient light sensors
Operating System
iOS 16
iOS is the world's most personal and secure mobile operating system, packed with powerful features and designed to protect your privacy.
See what's new in iOS 16
Accessibility
Built-in accessibility features supporting vision, mobility, hearing and cognitive disabilities help you get the most out of your iPhone.
Learn more
Features include:
Voice Control
VoiceOver
Zoom
Magnifier
RTT and TTY support
Siri and Dictation
Type to Siri
Switch Control
Closed Captions
AssistiveTouch
Spoken Content
Back Tap
SIM Card
Dual eSIM support[12]
Dual SIM (nano-SIM and eSIM)
Rating for Hearing Aids
M3, T4
Mail Attachment Support
Viewable document types:
.jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel); .zip; .ics; .usdz (USDZ Universal)
System Requirements
Apple ID (required for some features)
Internet access[13]
Syncing to a Mac or PC requires:
macOS Catalina 10.15 or later, using the Finder
macOS El Capitan 10.11.6 through to macOS Mojave 10.14.6, using iTunes 12.8 or later
Windows 7 or later, using iTunes 12.10.10 or later (a free download from http://www.itunes.com/nz/download)
Environmental Requirements
Operating ambient temperature: 0° to 35° C (32° to 95° F)
Nonoperating temperature: -20° to 45° C (-4° to 113° F)
Relative humidity: 5% to 95% noncondensing
Operating altitude: Tested up to 3,000 metres (10,000 feet)
In the Box
iPhone with iOS 16
USB-C to Lightning Cable
Documentation
Notes
* To identify your iPhone model number, see support.apple.com/en-nz/HT3939. For details on 5G and LTE support, contact your carrier and see apple.com/nz/iphone/cellular. Mobile technology support is based on iPhone model number and configuration for GSM networks.
1. Available space is less and varies due to many factors. A standard configuration uses approximately 12GB to 17GB of space, including iOS 15 with its latest features and Apple apps that can be deleted. Apple apps that can be deleted use about 4.5GB of space, and you can reinstall them from the App Store. Storage capacity subject to change based on software version, settings and iPhone model.
2. Size and weight vary by configuration and manufacturing process.
3. iPhone 14 and iPhone 14 Plus are splash-, water- and dust-resistant, and were tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 metres for up to 30 minutes). Splash, water and dust resistance are not permanent conditions, and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage is not covered under warranty but you might have rights under consumer law.
4. Data plan required. 5G, Gigabit LTE, VoLTE and Wi-Fi calling are available in selected markets and through selected carriers. Speeds are based on theoretical throughput and vary based on site conditions and carrier. For details on 5G and LTE support, contact your carrier and see apple.com/nz/iphone/cellular.
5. Ultra Wideband availability varies by region.
6. FaceTime calling requires a FaceTime-enabled device for the caller and recipient, and a Wi-Fi connection. Availability over a mobile network depends on carrier policies; data charges may apply.
7. Standard dynamic range video content only.
8. Siri may not be available in all languages or in all areas, and features may vary by area. Internet access required. Mobile data charges may apply.
9. All battery claims depend on network configuration and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced. Battery life and charge cycles vary by use and settings. See apple.com/nz/batteries and apple.com/nz/iphone/battery for more information.
10. Testing conducted by Apple in August 2022 using preproduction iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max units and software, and accessory Apple USB-C Power Adapter (20W Model A2305). Fast-charge testing conducted with drained iPhone units. Charge time varies with settings and environmental factors; actual results will vary.
11. Wireless chargers sold separately.
12. Use of eSIM requires a carrier plan (which may include restrictions on switching service providers and roaming, even after contract expiration). Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchasing from some carriers. See your carrier for details. To learn more, visit apple.com/esim.
13. Wireless broadband recommended; fees may apply.
14. In China (mainland), you can use Apple Pay on the web in Safari only on compatible iPhone and iPad models using iOS 11.2 or later.
15. Data is accurate as of product launch.
16. Excludes trace amount of tungsten found outside of the Taptic Engine and accounting for less than 0.1 per cent of the total found in the device.
17. Excludes trace amount of rare earth elements found outside of the magnets and accounting for less than 0.2 per cent of the total found in the device.
18. Efficiency performance is based on the US Department of Energy Federal Energy Conservation Standards for Battery Chargers.
19. Apple's Regulated Substances Specification describes Apple's restrictions on the use of certain chemical substances in materials in Apple products, accessories, manufacturing processes and packaging used for shipping products to Apple's end-customers. Restrictions are derived from international laws or directives, regulatory agencies, eco-label requirements, environmental standards and Apple policies. Every Apple product is free of PVC and phthalates except for AC power cords in India, Thailand (for two-prong AC power cords) and South Korea, where we continue to seek government approval for our PVC and phthalates replacement. Apple products comply with the European Union Directive 2011/65/EU and its amendments, including exemptions for the use of lead such as high-temperature solder. Apple is working to phase out the use of these exempted substances for new products where technically possible.
Some features may not be available for all countries or all areas. View complete list.
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.