Samsung
Samsung Galaxy S24 Ultra 5G Dual SIM Smartphone - 12GB+256GB - Titanium Grey
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Description
Samsung Galaxy S24 Ultra 5G Dual SIM Smartphone - 12GB+256GB - Titanium Grey 2 Year Warranty
Samsung account login, Google account login and Internet connection required for AI features.
Galaxy AI features are included with the purchase of eligible Samsung Galaxy devices until the end of 2025. Feature availability and associated costs are subject to change
*Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
Live Translate. The easiest way to communicate
Thanks to Live Translate, now you can get real-time interpretation while you're on the phone. Break down language barriers like never before - even through messaging. Reply back in your own language - it'll get translated on their end too.
*Live Translate requires a network connection and Samsung Account login. Live Translate is only available on the pre-installed Samsung Phone app. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed.
Circle it, find it. Just like that
A new way to search is here with Circle to Search. Stumble upon a photo of a plant so beautiful that you just have to know what it is? Circle it with your S Pen or finger and ta-da, you'll get Google Search results. Now you can quickly get an answer without leaving your feed.
*Sequences shortened and simulated. Results for illustrative purposes only. Results may vary depending on visual matches. Requires internet connection. Users may need to update Android to the latest version. Product functionality may be dependent on your app and device settings. Some functions may not be compatible with certain apps. Availability of the service varies by country and language. Accuracy of results is not guaranteed.
Summarise Notes in the blink of an AI
Whether you're typing up a storm or jotting something down, Note Assist makes a long story short. Simply start writing, and format it into a clear, easy-to-review summary later. And when you're looking for an old note, the new covers show simple summaries - keeping your screen looking organised.
*Note Assist requires a network connection and Samsung Account login. Character limit applies. Service availability may vary by language. Accuracy of results is not guaranteed.
Resize it, Retouch it. Just like that
Something out of place? Just move it in post. New AI-powered editing options let you get the photo you wanted, like relocating objects and intelligently filling in the space they left behind.
*Generative Edit requires a network connection and Samsung Account login. Editing with Generative Edit results in a resized photo up to 12MP. A visible watermark is overlaid on the image output upon saving in order to indicate that the image is generated by AI. The accuracy and reliability of the generated output is not guaranteed.
Armour up with titanium
Check out the upgrade - a durable shield of titanium built right into the frame. Corning® Gorilla® Armor helps protect your screen from scratches to keep your device looking beautiful. And don't let water dampen your spirits. Galaxy S24 Ultra is IP68 water and dust resistant.
*Titanium is only applied on the device frame. Frame does not include volume and side keys.
*Compared to Galaxy S23 Ultra.
Galaxy S24, S24+ and S24 Ultra are rated as IP68. IP68 certified water resistance for up to 30 minutes in up to 1.5m of water. Rinse thoroughly in fresh water after exposure to sugar liquids, salt and chlorinated water.
Built-in S Pen writes a whole new chapter
The legacy of Galaxy Note is alive and well. Write, tap and navigate with precision your fingers wish they had on the new, flat display.
Top-notch NPU. Industry-leading camera. Now with AI
200MP. Capture details that rival reality
With the most megapixels on a smartphone and AI processing, Galaxy S24 Ultra sets the industry standard for image quality every time you hit the shutter. What's more, the new ProVisual engine recognises objects - improving colour tone, reducing noise and bringing out detail.
Our most powerful Quad Tele zoom yet
Don't let long distance get you down. Now you can get 2x, 3x, 5x and even 10x close-ups with optical or optical quality zoom. Plus, the new, powerful Tele OIS is wider than before to stabilize the shot for less zoom-in blur.
*Compared to Galaxy S23 Ultra.
*3x and 5x distances are optical zoom. 2x and 10x distances are optical quality zoom.
*2x zoom must be enabled in the Camera Assistant app settings. Camera Assistant can be downloaded from the Galaxy Store.
ProVisual engine shoots every night in clear detail
Space Zoom puts you in the middle of the action, even at night. With 1.6x larger pixels and a wider Tele OIS, photos and videos are brighter and more stable - making even distant subjects clearly stunning.
*Compared to Galaxy S23 Ultra.
*AI Zoom is applied to distances between digital zoom lengths. Accuracy of results is not guaranteed.
*Results may vary depending on light condition and/or shooting conditions including multiple subjects, being out of focus or moving subjects.
Our most hyper-realistic mobile gameplay yet
Victory can be yours with Snapdragon® 8 Gen 3 for Galaxy. Faster processing gives you the power you need for all the gameplay you want. Manifest hyper-realistic shadows and reflections with ray tracing. Then get improved performance and heat dissipation with a Vapor Chamber nearly doubled in size.
*Compared to Galaxy S23 Ultra.
*Snapdragon branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries.
*Vapor Chamber installed on Galaxy S24 Ultra is 92% larger than that of Galaxy S23 Ultra.
*AP performance improvements shown compared to Galaxy S23 Ultra. Actual performance will depend on user environment, conditions and pre-installed software and applications.
All-day battery to play on and on
With massive capacity and greater energy efficiency, Ultra's battery gives you extra life when it matters most - you know, like the epic boss battle you've been gearing up for.
*Compared to Galaxy S23 Ultra.
*Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 3880mAh for Galaxy S24, 4755mAh for Galaxy S24+ and 4855mAh for Galaxy S24 Ultra. Actual battery life may vary depending on network environment, usage patterns and other factors.
*Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. Estimated against the average usage profile compiled by UX Connect Research. Independently assessed by UX Connect research between 2023.11.25-2023.12.15 in US and UK with pre-release versions of SM-S921, SM-S926 and SM-S928 under default setting using LTE and 5G Sub6 networks. NOT tested under 5G mmWave network.
*Based on Samsung internal lab test conditions with pre-release version of given model connected to earphone via Bluetooth under default settings over LTE. Estimated against battery capacity and measured current over battery power consumption during video playback (video file resolution 720p, saved on device) and audio playback (mp3 file, 192kbps, saved on device with LCD display turned off), respectively. Actual video and audio playback times vary by network connection, settings, file format, screen brightness, battery condition and many other factors.
2600 nit display. Our brightest adaptive mobile display under the sun
Our most immersive display comes with some major visibility upgrades. Corning® Gorilla® Armor reduces reflections and improves visual clarity, even in direct sunlight. Then, an improved Vision Booster enhances contrast and colour for a clearly exceptional experience.
*The Dynamic AMOLED 2X display on Galaxy S24 Ultra received a certification from VDE Germany for 100 percent Mobile Color Volume in the DCI-P3 color range, which means your images aren't washed out and you'll get unbelievably vivid colors regardless of differing levels of brightness. The display can achieve peak brightness of up to 2600 nits, improving the contrast between dark and light aspects of digital content for a more brilliant picture quality, with a 5,000,000:1 contrast ratio to make your mobile experience more immersive.
Quick Share outside your ecosystem
You're not limited to Galaxy phones. Use QR codes and saved contacts to share with iOS users or far-away friends and family.
*When file sharing using QR codes and contacts, up to 1,000 files can be transferred at a time. Individual files must be less than 3GB, and up to 5GB of data in total can be transferred per day. Links expire after two days. Sender's device requires a Samsung Account, and both sender and receiver devices require an internet connection.
*Galaxy Tab S9 sold separately.
Switch effortlessly from iOS
Keep your photos, videos, contacts, calendar and apps with Smart Switch - even if you switch from iOS.
*Wired transfers from Android™ devices require the receiving device to have Android™ 4.3 or later and the sending device to have Android 4.3™ or later. Transfers can be completed without a cable through a wireless connection. For wireless connections, the receiving device must have Android™ 4.0 or later and the sending device must have Android™ 4.0 or later. Open Smart Switch Mobile in "Settings" on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. Data and content available for transfer may vary by transmission method.
*Wired transfers from iOS require the receiving device to have Android™ 4.3 or later and the sending device to have iOS 5 or later. Transfers can be completed without a cable through a wireless connection or iCloud. For wireless connections, the receiving device must have Android™ 4.0 or later and the sending device must have iOS 12 or later. iCloud transfers require the receiving device to have Android™ 4.0 or later and the sending device to have iOS 5 or later. Open Smart Switch Mobile in "Settings" on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. For wireless transfers, download Smart Switch for iOS from the App Store on your iPhone or iPad. Data and content available for transfer may vary by transmission method.
*It is recommended to use a wired connection when transferring diverse sets of data at once.
What's in the Box
*Galaxy S24 Ultra does not include travel adapter.
*In-box items may vary by country or region.
Processor
CPU Model
Snapdragon 8 Gen 3
CPU Speed
3.39GHz, 3.1GHz, 2.9GHz, 2.2GHz
CPU Type
Octa-Core
Display
Size (Main_Display)
172.5mm (6.8" full rectangle) / 172.2mm (6.8" rounded corners)
Resolution (Main Display)
3120 x 1440 (Quad HD+)
Technology (Main Display)
Dynamic AMOLED 2X
Colour Depth (Main Display)
16M
Max Refresh Rate (Main Display)
120 Hz
Camera
Rear Camera - Resolution (Multiple)
200.0 MP + 50.0 MP + 12.0 MP + 10.0 MP
Rear Camera - F Number (Multiple)
F1.7 , F3.4 , F2.2 , F2.4
Rear Camera - Auto Focus
Yes
Rear Camera - OIS
Yes
Rear Camera - Zoom
Optical Zoom 3x and 5x, Optical quality Zoom 2x and 10x (Enabled by Adaptive Pixel sensor) , Digital Zoom up to 100x
Front Camera - Resolution
12.0 MP
Front Camera - F Number
F2.2
Front Camera - Auto Focus
Yes
Rear Camera - Flash
Yes
Video Recording Resolution
UHD 8K (7680 x 4320) @30fps
Slow Motion
240fps @FHD, 120fps @UHD
Network/Bearer
Number of SIM
Dual-SIM
SIM size
Nano-SIM (4FF), e-SIM
SIM Slot Type
SIM 1 + SIM 2 / SIM 1 + eSIM / Dual eSIM
Connectivity
USB Interface
USB Type-C
USB Version
USB 3.2 Gen 1
Location Technology
GPS, Glonass, Beidou, Galileo, QZSS
Earjack
USB Type-C
MHL
No
Wi-Fi
802.11a/b/g/n/ac/ax/be 2.4GHz+5GHz+6GHz, EHT320, MIMO, 4096-QAM
Wi-Fi Direct
Yes
Bluetooth Version
Bluetooth v5.3
NFC
Yes
UWB (Ultra-Wideband)
Yes
PC Sync.
Smart Switch (PC version)
General Information
Form Factor
Touchscreen Bar
Sensors
Accelerometer, Barometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Hall Sensor, Light Sensor, Proximity Sensor
S Pen Support
Yes
OS
Android
Physical specification
Dimension (HxWxD, mm)
162.3 x 79.0 x 8.6
Weight (g)
232
Battery
Internet Usage Time(LTE) (Hours)
Up to 27
Internet Usage Time(Wi-Fi) (Hours)
Up to 28
Video Playback Time (Hours, Wireless)
Up to 30
Battery Capacity (mAh, Typical)
5000
Removable
No
Audio Playback Time (Hours, Wireless)
Up to 95
Audio and Video
Stereo Support
Yes
Video Playing Format
MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, WEBM
Video Playing Resolution
UHD 8K (7680 x 4320) @60fps
Audio Playing Format
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA, DFF, DSF, APE
Services and Applications
Gear Support
Galaxy Buds2 Pro, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, Galaxy Buds2, Galaxy Buds, Galaxy Buds FE, Galaxy Fit2, Galaxy Fit e, Galaxy Fit, Galaxy Watch6, Galaxy Watch5, Galaxy Watch4, Galaxy Watch3, Galaxy Watch, Galaxy Watch Active2, Galaxy Watch Active
Samsung DeX Support
Yes
Bluetooth® Hearing Aid Support
Android Audio Streaming for Hearing Aid(ASHA)
Mobile TV
No
Samsung account login, Google account login and Internet connection required for AI features.
Galaxy AI features are included with the purchase of eligible Samsung Galaxy devices until the end of 2025. Feature availability and associated costs are subject to change
*Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
Live Translate. The easiest way to communicate
Thanks to Live Translate, now you can get real-time interpretation while you're on the phone. Break down language barriers like never before - even through messaging. Reply back in your own language - it'll get translated on their end too.
*Live Translate requires a network connection and Samsung Account login. Live Translate is only available on the pre-installed Samsung Phone app. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed.
Circle it, find it. Just like that
A new way to search is here with Circle to Search. Stumble upon a photo of a plant so beautiful that you just have to know what it is? Circle it with your S Pen or finger and ta-da, you'll get Google Search results. Now you can quickly get an answer without leaving your feed.
*Sequences shortened and simulated. Results for illustrative purposes only. Results may vary depending on visual matches. Requires internet connection. Users may need to update Android to the latest version. Product functionality may be dependent on your app and device settings. Some functions may not be compatible with certain apps. Availability of the service varies by country and language. Accuracy of results is not guaranteed.
Summarise Notes in the blink of an AI
Whether you're typing up a storm or jotting something down, Note Assist makes a long story short. Simply start writing, and format it into a clear, easy-to-review summary later. And when you're looking for an old note, the new covers show simple summaries - keeping your screen looking organised.
*Note Assist requires a network connection and Samsung Account login. Character limit applies. Service availability may vary by language. Accuracy of results is not guaranteed.
Resize it, Retouch it. Just like that
Something out of place? Just move it in post. New AI-powered editing options let you get the photo you wanted, like relocating objects and intelligently filling in the space they left behind.
*Generative Edit requires a network connection and Samsung Account login. Editing with Generative Edit results in a resized photo up to 12MP. A visible watermark is overlaid on the image output upon saving in order to indicate that the image is generated by AI. The accuracy and reliability of the generated output is not guaranteed.
Armour up with titanium
Check out the upgrade - a durable shield of titanium built right into the frame. Corning® Gorilla® Armor helps protect your screen from scratches to keep your device looking beautiful. And don't let water dampen your spirits. Galaxy S24 Ultra is IP68 water and dust resistant.
*Titanium is only applied on the device frame. Frame does not include volume and side keys.
*Compared to Galaxy S23 Ultra.
Galaxy S24, S24+ and S24 Ultra are rated as IP68. IP68 certified water resistance for up to 30 minutes in up to 1.5m of water. Rinse thoroughly in fresh water after exposure to sugar liquids, salt and chlorinated water.
Built-in S Pen writes a whole new chapter
The legacy of Galaxy Note is alive and well. Write, tap and navigate with precision your fingers wish they had on the new, flat display.
Top-notch NPU. Industry-leading camera. Now with AI
200MP. Capture details that rival reality
With the most megapixels on a smartphone and AI processing, Galaxy S24 Ultra sets the industry standard for image quality every time you hit the shutter. What's more, the new ProVisual engine recognises objects - improving colour tone, reducing noise and bringing out detail.
Our most powerful Quad Tele zoom yet
Don't let long distance get you down. Now you can get 2x, 3x, 5x and even 10x close-ups with optical or optical quality zoom. Plus, the new, powerful Tele OIS is wider than before to stabilize the shot for less zoom-in blur.
*Compared to Galaxy S23 Ultra.
*3x and 5x distances are optical zoom. 2x and 10x distances are optical quality zoom.
*2x zoom must be enabled in the Camera Assistant app settings. Camera Assistant can be downloaded from the Galaxy Store.
ProVisual engine shoots every night in clear detail
Space Zoom puts you in the middle of the action, even at night. With 1.6x larger pixels and a wider Tele OIS, photos and videos are brighter and more stable - making even distant subjects clearly stunning.
*Compared to Galaxy S23 Ultra.
*AI Zoom is applied to distances between digital zoom lengths. Accuracy of results is not guaranteed.
*Results may vary depending on light condition and/or shooting conditions including multiple subjects, being out of focus or moving subjects.
Our most hyper-realistic mobile gameplay yet
Victory can be yours with Snapdragon® 8 Gen 3 for Galaxy. Faster processing gives you the power you need for all the gameplay you want. Manifest hyper-realistic shadows and reflections with ray tracing. Then get improved performance and heat dissipation with a Vapor Chamber nearly doubled in size.
*Compared to Galaxy S23 Ultra.
*Snapdragon branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries.
*Vapor Chamber installed on Galaxy S24 Ultra is 92% larger than that of Galaxy S23 Ultra.
*AP performance improvements shown compared to Galaxy S23 Ultra. Actual performance will depend on user environment, conditions and pre-installed software and applications.
All-day battery to play on and on
With massive capacity and greater energy efficiency, Ultra's battery gives you extra life when it matters most - you know, like the epic boss battle you've been gearing up for.
*Compared to Galaxy S23 Ultra.
*Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 3880mAh for Galaxy S24, 4755mAh for Galaxy S24+ and 4855mAh for Galaxy S24 Ultra. Actual battery life may vary depending on network environment, usage patterns and other factors.
*Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. Estimated against the average usage profile compiled by UX Connect Research. Independently assessed by UX Connect research between 2023.11.25-2023.12.15 in US and UK with pre-release versions of SM-S921, SM-S926 and SM-S928 under default setting using LTE and 5G Sub6 networks. NOT tested under 5G mmWave network.
*Based on Samsung internal lab test conditions with pre-release version of given model connected to earphone via Bluetooth under default settings over LTE. Estimated against battery capacity and measured current over battery power consumption during video playback (video file resolution 720p, saved on device) and audio playback (mp3 file, 192kbps, saved on device with LCD display turned off), respectively. Actual video and audio playback times vary by network connection, settings, file format, screen brightness, battery condition and many other factors.
2600 nit display. Our brightest adaptive mobile display under the sun
Our most immersive display comes with some major visibility upgrades. Corning® Gorilla® Armor reduces reflections and improves visual clarity, even in direct sunlight. Then, an improved Vision Booster enhances contrast and colour for a clearly exceptional experience.
*The Dynamic AMOLED 2X display on Galaxy S24 Ultra received a certification from VDE Germany for 100 percent Mobile Color Volume in the DCI-P3 color range, which means your images aren't washed out and you'll get unbelievably vivid colors regardless of differing levels of brightness. The display can achieve peak brightness of up to 2600 nits, improving the contrast between dark and light aspects of digital content for a more brilliant picture quality, with a 5,000,000:1 contrast ratio to make your mobile experience more immersive.
Quick Share outside your ecosystem
You're not limited to Galaxy phones. Use QR codes and saved contacts to share with iOS users or far-away friends and family.
*When file sharing using QR codes and contacts, up to 1,000 files can be transferred at a time. Individual files must be less than 3GB, and up to 5GB of data in total can be transferred per day. Links expire after two days. Sender's device requires a Samsung Account, and both sender and receiver devices require an internet connection.
*Galaxy Tab S9 sold separately.
Switch effortlessly from iOS
Keep your photos, videos, contacts, calendar and apps with Smart Switch - even if you switch from iOS.
*Wired transfers from Android™ devices require the receiving device to have Android™ 4.3 or later and the sending device to have Android 4.3™ or later. Transfers can be completed without a cable through a wireless connection. For wireless connections, the receiving device must have Android™ 4.0 or later and the sending device must have Android™ 4.0 or later. Open Smart Switch Mobile in "Settings" on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. Data and content available for transfer may vary by transmission method.
*Wired transfers from iOS require the receiving device to have Android™ 4.3 or later and the sending device to have iOS 5 or later. Transfers can be completed without a cable through a wireless connection or iCloud. For wireless connections, the receiving device must have Android™ 4.0 or later and the sending device must have iOS 12 or later. iCloud transfers require the receiving device to have Android™ 4.0 or later and the sending device to have iOS 5 or later. Open Smart Switch Mobile in "Settings" on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. For wireless transfers, download Smart Switch for iOS from the App Store on your iPhone or iPad. Data and content available for transfer may vary by transmission method.
*It is recommended to use a wired connection when transferring diverse sets of data at once.
What's in the Box
*Galaxy S24 Ultra does not include travel adapter.
*In-box items may vary by country or region.
Processor
CPU Model
Snapdragon 8 Gen 3
CPU Speed
3.39GHz, 3.1GHz, 2.9GHz, 2.2GHz
CPU Type
Octa-Core
Display
Size (Main_Display)
172.5mm (6.8" full rectangle) / 172.2mm (6.8" rounded corners)
Resolution (Main Display)
3120 x 1440 (Quad HD+)
Technology (Main Display)
Dynamic AMOLED 2X
Colour Depth (Main Display)
16M
Max Refresh Rate (Main Display)
120 Hz
Camera
Rear Camera - Resolution (Multiple)
200.0 MP + 50.0 MP + 12.0 MP + 10.0 MP
Rear Camera - F Number (Multiple)
F1.7 , F3.4 , F2.2 , F2.4
Rear Camera - Auto Focus
Yes
Rear Camera - OIS
Yes
Rear Camera - Zoom
Optical Zoom 3x and 5x, Optical quality Zoom 2x and 10x (Enabled by Adaptive Pixel sensor) , Digital Zoom up to 100x
Front Camera - Resolution
12.0 MP
Front Camera - F Number
F2.2
Front Camera - Auto Focus
Yes
Rear Camera - Flash
Yes
Video Recording Resolution
UHD 8K (7680 x 4320) @30fps
Slow Motion
240fps @FHD, 120fps @UHD
Network/Bearer
Number of SIM
Dual-SIM
SIM size
Nano-SIM (4FF), e-SIM
SIM Slot Type
SIM 1 + SIM 2 / SIM 1 + eSIM / Dual eSIM
Connectivity
USB Interface
USB Type-C
USB Version
USB 3.2 Gen 1
Location Technology
GPS, Glonass, Beidou, Galileo, QZSS
Earjack
USB Type-C
MHL
No
Wi-Fi
802.11a/b/g/n/ac/ax/be 2.4GHz+5GHz+6GHz, EHT320, MIMO, 4096-QAM
Wi-Fi Direct
Yes
Bluetooth Version
Bluetooth v5.3
NFC
Yes
UWB (Ultra-Wideband)
Yes
PC Sync.
Smart Switch (PC version)
General Information
Form Factor
Touchscreen Bar
Sensors
Accelerometer, Barometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Hall Sensor, Light Sensor, Proximity Sensor
S Pen Support
Yes
OS
Android
Physical specification
Dimension (HxWxD, mm)
162.3 x 79.0 x 8.6
Weight (g)
232
Battery
Internet Usage Time(LTE) (Hours)
Up to 27
Internet Usage Time(Wi-Fi) (Hours)
Up to 28
Video Playback Time (Hours, Wireless)
Up to 30
Battery Capacity (mAh, Typical)
5000
Removable
No
Audio Playback Time (Hours, Wireless)
Up to 95
Audio and Video
Stereo Support
Yes
Video Playing Format
MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, WEBM
Video Playing Resolution
UHD 8K (7680 x 4320) @60fps
Audio Playing Format
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA, DFF, DSF, APE
Services and Applications
Gear Support
Galaxy Buds2 Pro, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, Galaxy Buds2, Galaxy Buds, Galaxy Buds FE, Galaxy Fit2, Galaxy Fit e, Galaxy Fit, Galaxy Watch6, Galaxy Watch5, Galaxy Watch4, Galaxy Watch3, Galaxy Watch, Galaxy Watch Active2, Galaxy Watch Active
Samsung DeX Support
Yes
Bluetooth® Hearing Aid Support
Android Audio Streaming for Hearing Aid(ASHA)
Mobile TV
No
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.