Asustor Nimbustor 4 Gen2 AS5404T 4-Bay Flash NAS, Intel Quad Core
AS5404T The Best NAS 4 FlashHard Drives + Flash SSDs = The best of both worlds - Quad-Core 10 nm Intel Celeron N5105 CPU- 4x M.2 slots for NVMe SSDs- 4 GB of DDR4-2933 RAM- Dual 2.5-Gigabit Ethernet ports- 3x USB 3.2 Gen 2 at 10 Gbps- HDMI 2.0b- Aesthetically pleasing M.2 SSD heat dissipation thermal vents- Enjoy, download, upload and stream content with 4K transcoding- Supports Wake on LAN and Wake on WAN Enthusiast-Grade NAS with Entry-Level Pricing Four M.2 slots for NVMe SSDs to accelerate volumes or assist in content creation- Easy content creation and storage. Adobe certified- Cross-platform live streaming and real-time backup of live streams with convenient editing- Easy local and remote collaboration ASUSTOR Storage with Adobe Creative Cloud ASUSTOR is an official Adobe Partner for video and audio solutions
Packed Full of Value Intel's all-new N5105 10 nm Quad-Core Celeron SoC at 2.0 GHz. With a boost frequency of up to 2.9 GHz, the powerful performance of the CPU ensures that working with the NAS is as smooth as butter while remaining affordable.
Upgradeable 4GB DDR4-2933 RAM The AS54 comes with four Gigabytes of DDR4 RAM and can be upgraded up to 16GB. DDR4 RAM provides up to 30% greater performance than DDR3 while also lowering energy requirements by 40%.
End of the Road…for Gigabit Ethernet 2.5GbE is not the future. It's now. With 2.5GbE ubiquitous on enthusiast motherboards and available as an affordable USB adapter, the ubiquity of 2.5GbE makes all transfers fast. Break barriers even further by combining the dual 2.5-Gigabit Ethernet ports in SMB Multichannel to enjoy speeds exceeding 2.5 Gbps.
SMB Multichannel (RAID 1) Windows sequential read and write - 576 MB/S Read- 566 MB/S Write * Performance figures are achieved in the ASUSTOR lab using state of the art client computers under optimized network settings, and could vary in different environments. Ordinary desktop or notebook computers may be unable to reproduce these figures. Best 4 Flash The AS54 series is equipped with four M.2 slots for NVMe SSDs to accelerate tasks that require high random IO performance to save unbelievable amounts of time in applications that can take advantage of SSDs, such as content creation. Each M.2 slot for NVMe SSDs is tool-free for easier installation while the cooling vents ensure SSDs run at optimum performance.
All New Gaming-Inspired Theme for ADM Take a look at the all new gaming-inspired elements brought to ADM.
USB 3.2 Gen 2 - Double Performance The AS54 series upgrades the USB interface to USB 3.2 Gen 2x1. This means that the USB ports are up to twice the speed of the USB ports found on the previous generation of NAS devices at 10 Gbps. Plug in multiple expansion devices for extra storage or utilize the USB ports for backups and other peripherals for a truly custom experience.
Gaming-inspired looks Aesthetic cooling vents:Ensuring high-speed transmission of data on M.2 SSD while looking good. Tool-free hard drives and SSDs:Quickly install or replace hard drives and SSDs without tools. Magnetic panel:Dust resistant to ensure extra longevity of hard drives and internal components.
Store Games on an iSCSI Drive A NAS's enormous capacity helps expand storage for a PC. According to modern operating systems, iSCSI drives appear as local drives and programs which cannot be installed on network shares may be installed. This enables certain games to be played from a NAS when they can't be run on a network share.
ASUSTOR Live Your own streaming center. Stream your from a phone or tablet as well as a computer to multiple streaming platforms, Including, but not limited to Twitch, YouTube, Facebook, Instagram, Restream or RTMP compatible platforms. Unlike services like restream.io, ASUSTOR Live doesn't require fees to operate to stream to multiple platforms and channels which saves you money and streaming resources. Recordings can be safely saved to your NAS for future use.
Overwhelming 4K HDR Experience The AS5404T features HDMI 2.0b with 10bit 4K hardware decoding, HEVC decoding and VP9 10bit Profile2 decoding for a smoother experience and lower CPU usage. Use Plex Pass or a third-party player to play 4K HDR videos.
Exclusive MyArchive Cold Backup Technology - Unlimited Capacity Expansion MyArchive cold backup technology turns NAS hard disks into removable storage archives. Directly insert a MyArchive hard disk into the NAS to easily access, backup and share terabytes of content.
Protected From the Inside and Out Protect your data from loss, damage and attacks with the ASUSTOR NAS. An ASUSTOR NAS is better protected by running the Linux-based ADM, employing a built-in firewall, ClamAV Antivirus, MyArchive and ADM's various backup tools help protect ransomware even better. Network Attack Protection- Firewall- ADM Defender- Cloud Backup Center offsite backups Secure Data Transmission- VPN connection- SSL certificate connection- Automatic logout Internal Data- AES-256 folder encryption- Antivirus software- MyArchive Access Control- File/folder/app isolation- 2-Step Verification- Wake-on-LAN (WOL)- Wake-on-WAN (WAN)
Snapshot Center Snapshot Center is a new feature for ASUSTOR NAS devices to utilize Btrfs and iSCSI volumes to take snapshots of the information inside a NAS. Snapshot Center supports up to 256 snapshots of a volume and can be done every five minutes, creating a backup that can be restored easily if data is damaged or lost.MyArchive now supports Btrfs and snapshots. Btrfs for MyArchive supports snapshots and version history to help protect against accidental deletions or modifications.
DataSync Center DataSync Center combines multiple cloud services into a single app. DataSync Center includes, but is not limited to Google Drive, Dropbox, OneDrive and Yandex and supports multitasking as well as multiple accounts. Control your data with instant and scheduled backups as well as using Cloud Backup Center to create a hybrid cloud that keeps your data online and offline, keeping your data protected.
Cloud Backup Center Cloud Backup Center brings support for various business cloud services including, but not limited to Amazon S3, Backblaze B2, Baidu Cloud, IBM Cloud, Rackspace Cloud Files, Microsoft Azure Blob Storage, Alibaba Cloud, Google Cloud Storage, Box, hicloud S3, Lyve Cloud, SFTP and WebDAV. Control your data with instant and scheduled backups as well as using Cloud Backup Center to create a hybrid cloud that keeps your data online and offline, keeping your data protected.
Create the Ultimate Home Multimedia Center Enjoy electrifying digital entertainment on demand with ASUSTOR NAS. Through ASUSTOR's App Central, you can install additional multimedia server Apps such as UPnP Media Server and OwnTone giving your NAS the ability to stream multimedia content to your computers, TVs and mobile devices. SoundsGood + AiMusic Photo Gallery 3 + AiFoto 3 LooksGood + AiVideos
Photo Gallery 3 + AiFoto 3 The all new Photo Gallery 3 and AiFoto 3 have been revamped and brings a variety of new features to make photo organization easier than ever. New features for Photo Gallery 3 include, but not are limited to custom folder selection, timelines, smart albums, deduplication, and new photo modes. Easily blow up photos to up to twice their size, play songs on slideshows, and customized share links make for an even better photo viewing and sharing experience.
Comprehensive Surveillance System An ASUSTOR NAS provides optimal reliability for home and small business users looking to set up a surveillance system. Four free camera channels are offered, making it an extremely cost-effective surveillance solution for those looking to protect their home or small business. ASUSTOR provides each NAS with the capability to expand to more cameras for those with bigger demands. Up to 44 camera channels can be purchased through camera licenses. After installing Surveillance Center and its corresponding mobile app AiSecure, stream live surveillance feeds to virtually any internet-connected Android or iOS smartphone to keep an eye on your most valued assets from anywhere, inside or outside. 5 Steps 60 SecSetup your surveillance system in a flash 1 Start quick installation wizard2 Automatic camera search3 Add cameras with just one click4 Configure video format5 Configure recording schedule Supports up to 44 camera channels
Portainer - Easy Docker Deployments Even more possibilities for ADM with Portainer for Docker images. With thousands of images, Portainer can download and deploy more types of programs than ever before. Portainer is incredibly user friendly and employs a graphical interface to make docker images easier to deploy than ever.
Dr. ASUSTOR ASUSTOR provides a holistic solution for protecting your data against a variety of threats using Dr. ASUSTOR. Dr. ASUSTOR helps protect your data from a variety of threats, including, but not limited to ransomware attacks.
Mobile Apps ASUSTOR's exclusive EZ Connect technology allows you to connect to your NAS from anywhere with your Mobile device in order to access and share your files. ASUSTOR mobile apps provide pass code lock functions in order to protect your privacy and data. You can also make use of HTTPS connections for even more added security.
App Central Unleash the unlimited potential of ASUSTOR NAS. The applications that come pre-installed with each ASUSTOR NAS device are just the beginning. At your convenience, you can browse through and download any applications that pique your interest from App Central. Whether your interests lie in business, website construction or even digital home entertainment, App Central has got you covered. With over 200 unique Apps, App Central provides you with the boundless variety of applications that you require to satisfy your digital lifestyle needs. Explore the unlimited potential of ASUSTOR NAS devices while creating a personalized NAS device for yourself.
- CPU Model
- Intel Celeron N5105
- CPU Architecture
- x64 64-bit
- CPU Frequency
- Quad-Core 2.0GHz (burst up 2.90 GHz)
- Memory
- 4GB SO-DIMM DDR4
- Memory Module Pre-installed
- 4GB (1x 4GB)
- Total Memory Slots
- 2
- Memory Expandable up to
- 16GB (2x 8GB)
- Support mixed capacity
- Flash Memory
- 8GB eMMC
- M.2 Drive Slots
- 4
- Compatible Drive Type
- 3.5" SATA HDD
- 2.5" SATA HDD
- 2.5" SATA SSD
- M.2 2280 NVMe
- Maximum Drive Bays
- 4
- Supports Hot Swappable Drives
- Yes
- Expansion
- 3x USB 3.2 Gen 2x1
- Network
- 2x 2.5 Gigabit Ethernet (2.5G/1G/100M)
- Multimedia Output
- 1x HDMI 2.0b
- System Fan
- 1x 120mm
- Infrared Receiver
- Yes
- Power Supply Unit / Adapter
- 90W x1
- Input Power Voltage
- 100V to 240V AC
- Certification
- FCC, CE, VCCI, BSMI, C-TICK, KCC, BIS, CCC, UKCA
- Power Consumption
- 38.3W (Operation)
- 17.7W (Disk Hibernation)
- 0.81W (Sleep Mode)
- Noise Level
- 19.7dB (HDD idle)
- Operation Temperature
- 0°C~40°C (32°F~104°F)
- Humidity
- 5% to 95% RH
- Size
- 170(H) x 174(W) x 230(D) mm
- Weight
- 2.26 kg / 4.98 lb
- Supported OS
- Windows 7, 8, 10, 11, Server 2008, Server 2012, Server 2016, Server 2019, Server 2022
- macOS
- UNIX, Linux, and BSD
- Supported Languages
- Deutsch, English, Français, Italiano, Nederlands, ???????, ???, ??, ????, ????, Ceská, Polski, Svenska, Dansk, Norsk, Suomi, Português, Türkçe, Español, Magyar, ???????
- Supported Browsers
- Firefox
- Chrome
- Safari
- Microsoft Edge
- Network Protocols
- CIFS / SMB, SMB 2.0 / 3.0, AFP, NFS, FTP (Unicode Supported), TFTP, WebDAV, Rsync, SSH, SFTP, iSCSI/IP-SAN, HTTP, HTTPS, Proxy, SNMP, Syslog
- Connection and transmission
- TCP/IP (IPv4 & IPv6)
- Link Aggregation: Supports 802.3ad and Six Other Modes for Load Balancing and/or Network Failover
- Jumbo Frame (MTU)
- VLAN
- EZ Connect
- Wireless Network
- DDNS and EZ-Router
- Supports Wake-on-LAN (WOL)
- Supports Wake-on-WAN (WOW)
- File System
- Internal Drive: EXT4 ,Btrfs
- External Drive: FAT32, NTFS, EXT3, EXT4, HFS+, exFAT ,Btrfs
- File Explorer
- Web-based File Management
- ISO File Mounting
- Share Links
- Task Monitor
- Browse Files on Local PC
- Thumbnail Previews
- Data Access via External Optical Drive
- Supports video playback
- Network Recycle Bin
- Share folder-based
- Maintains original directory structure and file permission
- On-click restore
- Supports scheduled emptying
- Filtering rules
- 1. File size
- 2. File extension
- Deletion Settings
- 1. File size
- 2. File date
- RAID
- Support Multiple Volumes with Spare Drives
- Volume Type: Single, JBOD, RAID 0, RAID 1, RAID 5, RAID 6, RAID 10
- Support for Online RAID Level Migration
- iSCSI/IP-SAN
- Maximum Targets: 256
- Maximum LUNs: 256
- Maximum Snapshot Versions of a Single LUN: 256
- Target Masking
- LUN Mapping
- ISO File Mounting
- Supports MPIO
- Persistent (SCSI-3) Reservations
- Disk Management
- Scheduled Bad Block Scans
- Scheduled S.M.A.R.T Scans
- Access Control
- Maximum Number of Users: 4096
- Maximum Number of Groups: 512
- Maximum Number of Shared Folders: 512
- Maximum Number of Concurrent Connections: 512
- Supports Windows Active Directory
- Supports Windows Active Directory / LDAP
- ACL
- Provides both Windows ACL and Linux ACL permission configuration methods
- Can enable Windows ACL for specific shared folders
- Comprehensive support for Windows' 13 types of advanced permission settings
- Can view Windows ACL permission settings from within ADM
- Supports local users and groups
- Exclusive permission reset function allows users to quickly restore default permissions
- System Administration
- Log Type: System Log, Connection Log, File Access Log
- Real-time Online User Monitor
- Real-time System Monitor
- User Quota
- Virtual Drive (ISO Mounting, Maximum 16)
- UPS Support
- Security
- AES 256-Bit Encryption
- Firewall: Prevent Unauthorized Access
- Alert Notifications: E-mail, SMS
- Encrypted Connections: HTTPS, FTP over SSL/TLS, SSH, SFTP, Rsync over SSH
- Built-in Hardware Encryption Engine: AS10/11/31/32/33/40/52/53/54/6/61/62/63/64/65/66/67/70/71/FS67 Series
- RAID Scrubbing: detects the integrity and consistency of RAID 5 and RAID 6 drive data.
- Network Defender
- Auto black list
- Trusted list
- Black/White list
- Supports IP/IP range/geolocation
- Backup Solutions
- Rsync (Remote Sync) Backup
- Cloud Backup
- FTP Backup
- External Backup
- One Touch Backup
- EZ Sync
- Snapshots
- Btrfs Snapshots
- 256 snapshots
- iSCSI LUNs
- Support model: AS31/32/40/50/51/52/53/54/61/62/63/64/65/66/67/70/71/FS67. Snapshot Center will not display Volume snapshots information in other models.
- ASUSTOR Hightlight
- System Migration
- EZ Connect
- Dr. ASUSTOR
- 2-way Backup
- Task Monitor
- Eco-Friendly Design
- System Automatically Enters Sleep Mode (Schedule S3)
- Auto-Standby for external drives
- Auto Fan Control
- LED Night Mode
- Power Schedule: On, Off, Restart, and Sleep
- Energy Control
- Configurable Disk Hibernation and Sleep Mode Wait Time
- Configurable Time Period for Sleep Mode Activation
- Automatic Sleep
- Antivirus (ClamAV)
- Scheduled Scans
- Automatic Virus Definition Updates
- Quarantine Infected Files
- ASUSTOR Portal(HDMI Local Output)
- Support Firefox browser
- Power Control Settings: Power on, Sleep, Restart and Wake via Remote
- Customizable ASUSTOR Portal Desktop Wallpaper
- Add Shortcuts to Favorite Websites
- Increased TV Compatibility via Overscan and Resolution Settings
- Maximum Resolution:
- ASUSTOR Portal comes preloaded with Netflix and Youtube. Users can install the supplementary URL-Pack to get access to even more popular video streaming sites such as Plex, Vimeo and Youku.
- After installing URL-Pack-Social, users will be able to choose between social media sites such as Facebook, Twitter, Linkedin, Pinterest, Hangouts, Telegram, Snapchat and Instagram.
- VirtualBox
- Virtual Machines are Able to run the Following Operating Systems: Windows, Linux, Solaris, macOS
- Virtual Machine Import Format: OVF
- Virtual Machine Export Format: OVF 0.9, OVF 1.0, OVF 2.0
- Virtual Machine Snapshots
- Physical NAS Network Port can be Designated for use by Specific Virtual Machine
- Linux Center
- Integrating NAS operating system with Linux
- Easy installation with just one click
- HDMI output on command
- Download Center
- Supports BT(Torrent & Magnet Link), HTTP and FTP Downloads
- Torrent Search
- Choose Files Before a BT Task Starts
- Customizable Download Schedule
- Bandwidth Control
- RSS Subscription and Automatic Downloading (Broadcatching)
- ASUSTOR Download Assistant for Windows & Mac
- AiDownload for Android with Push Notification
- Smart Download Function
- Cloud Backup Center
- Support Amazon S3, Backblaze B2, Microsoft Azure Blob Storage, Alibaba Cloud, Baidu Cloud, IBM Cloud and Rackspace Cloud Files, SFTP, WebDAV, Box, hicloud S3, Google Cloud Storage
- Immediate or scheduled backup
- Perform multiple backup tasks and back up multiple accounts
- DataSync Center
- Support OneDrive, OneDrive Business, Google Drive, Dropbox, and Baidu Wangpan,Yandex
- Supports file filter and bandwidth limitation
- Supported backup methods:
- - Sync
- - Directly upload files to Cloud from NAS
- - Directly download files from Cloud to NAS
- FTP Explorer
- Directory Structure View with Drag & Drop Transfers
- Task Monitor
- Stopping of Transmission Task & Resumption of Connection
- Encrypted Connections: Explicit over TLS, Implicit over TLS
- FTP Site Manager
- Bandwidth Control
- Maximum Simultaneous Transfer Control
- HiDrive
- Each ADM Account is Able to Individually Log in to One HiDrive Account
- Supported Backup Methods:
- - Directly Upload Files to HiDrive from NAS
- - Directly Download Files from HiDrive to NAS
- Supported Protocols:
- - Rsync
- - FTP
- - FTPS
- - SFTP
- - Rsync + SSH
- LooksGood
- Built-in three main video library categories; movies, TV shows, home movies and smart video sorting management
- Efficient global search function allows for searches by keywords followed by the execution of more detailed searches for the purpose of finding categories of movies, TV shows, home movies and parameters such as actors, director, year, genre, writer and title
- Attractive poster wall and thumbnail display
- Automatic production of video poster thumbnails
- Centralized management and ability to configure order of favorites and playlist history
- System administrator is able to configure video library and editing permissions according to user preferences
- Can configure access permissions to share with friends and family
- Multimedia conversion feature
- Self-defined smart folder for video conversions
- Easy Streaming with Chromecast and DLNA
- Supports playback of videos in Apple TV via AiVideos tvOS version
- Mail Server
- Each ADM Account can Become an Independent Email Account
- Email Activity Monitor (Over 1 Week, 1/3/6 Months)
- Provides SMTP, IMAP and POP3 Mail Protocols
- Supports SMTP Relay and Verification
- SMTP-SSL Secure Connections
- Spam Filter and Black List Settings
- Antivirus Scanning for Emails
- Email Alias Creation and Mapping
- Monitoring of Mail Queue
- Mail Service Activity Log
- Exclusive Email Backup Mechanism
- Auto-Forwarding and Auto-Response Protocols
- Photo Gallery 3
- Quickly find and view photos from a specific date in Photo Gallery 3's timeline.
- Photo Gallery 3 sorts your photos in a smarter way. Smart albums found in Photo Gallery 3 include places, videos, recently added, favorites and duplicates.
- Supports two methods to share photos, share links to other NAS users or to friends and family. All shared albums have optional encryption to protect sensitive information.
- Easily understand photo metadata as well as edit photo descriptions to make photo identification easier.
- Easily find photos by keyword search.
- Surveillance Center
- Up to 25 channels in 720p on single live view display
- On-screen camera controls including camera PTZ, manual recordings, take snapshots, configure camera settings and open Maps
- Up to 4 channels of synchronous and non-synchronous playback with audio
- Intelligent video analytics including motion detection and foreign object detection
- Supported Browsers: Microsoft Edge, Firefox, Chrome
- Event notification supports SMS, E-mail, and mobile push notification
- Automated event action rules
- Role-based access control
- RTSP streaming server (video and audio)
- AiSecure mobile app for iOS and Android with Push notification
- ONVIF Profile S, T supported
- CMS Lite supports connect up to 256 IP Cameras from 32 NAS
- Two different camera license packages are offered: single channel and 4 channels.
- Maximum IP Cam (4 Free Camera Licenses; Additional Licenses to be Purchased)
- Minimum PC Client Requirements
- - CPU: Intel i5/i7 or above
- - RAM: DDR3 4G or above
- - Operating system Windows 7 and onward
- - Windows browsers: Microsoft Edge, Chrome, Firefox
- - Display resolution: 1280x800 pixels or higher for best user experience
- - Network interface: Gigabit x1
- - Independent graphics card is highly recommend
- SoundsGood
- Import Personal/Public Music Collection
- Personal/Public Music Collection Permission Control
- Playlist Editor
- ID3 Tag Editor
- Local Speaker Support: HDMI, USB
- Supported Audio Formats for Browser: MP3, WAV, Ogg
- Supported Audio Formats for Transcoding Through Browser: AIFF, Flac
- Supported Audio Formats for Local Speaker: MP3, WAV, Ogg, AIFF, Flac
- ASUS DAC Support
- Takeasy
- Download from YouTube, Vimeo, Twitch and More
- Selectable Video Type and Quality
- Automatic Downloads with Twitch Subscriptions
- Preview Downloads in Progress
- Online Playback
- UPnP Media Server
- Supports PS3 and other Digital Media Player Capable Devices
- Supports On-The-Fly Transcoding for Most RAW Images and Audio(OGG, FLAC)
- Supported Image Formats: BMP, GIF, ICO, JPG, PNG, PSD, TIF, RAW Image (3FR, ARW, CR2, CRW, DCR, DNG, ERF, KDC, MEF, MOS, MRW, NEF, NRW, ORF, PEF, RAF, RAW, RW2, SR2, X3F)
- VPN Client
- Supported VPN Protocols: PPTP, OpenVPN, WireGuard VPN (ADM 4.2 Onwards)
- Transmission Package Monitor
- PPTP Authentication: PAP, CHAP, MS CHAP, MS CHAP2
- PPTP Encryption: No MPPE, MPPE (40, 128 bit), Maximum MPPE (128 bit)
- OpenVPN Port Control
- OpenVPN Link Compression
- VPN Server
- Supported VPN Protocols: PPTP, OpenVPN, and L2TP/IPsec
- View Current Connections & Ability to Disconnect Suspicious Connections
- Comprehensive Connection Log
- RADIUS Server
- Centralized management of wireless network certification
- Using WPA-Enterprise or WPA2-Enterprise encryption
- Must be combined with a wireless router that supports RADIUS authentication
- SNMP Server
- Supports SNMP v1, v2c, v3 and trap
- ASUSTOR NAS MIB provided
- Syslog server
- Supports standard syslog protocol
- Graphical log monitoring by time and device
- Supports TCP and UDP
- Auto log archiving
- User-defined email notification
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.