ASUS ROG Zephyrus G14 GA403WP NVIDIA RTX 5070 Copilot+ PC Gaming - 32GB RAM - 1TB SSD 14" 3K 120Hz OLED
ROG ZEPHYRUS G14 - Performance Meets Precision NVIDIA® GeForce RTX™ 5070 Laptop GPU in a 1.59cm chassis
\ Performance - The Dawn of A New Age Effortlessly game, create, and collaborate on this next-gen Windows 11 Pro machine. Featuring an AMD Ryzen™ AI 9 HX 370 processor and an NVIDIA® GeForce RTX™ 5070 Laptop GPU, this 14-inch machine can easily handle the latest games and cutting-edge creative software alike. AI accelerators built into both the CPU and GPU allow the Zephyrus G14 to remain the lightest ROG laptop we've ever produced, without breaking a sweat when it's time to get to work. - Windows 11 Home OS- AMD Ryzen™ AI 9 HX 370 processor- XDNA 2 50 TOPs AMD Ryzen™ AI- NVIDIA® GeForce RTX™ 5070 Laptop GPU Game Changer The Zephyrus G14 is built from the ground up for gamers - and, of course, game developers. Equipped with an NVIDIA® GeForce RTX™ 5070 Laptop GPU, the G14 can run all the latest games and game development engines. Plus, with game-changing features like DLSS 4 with new Multi Frame Generation, enhanced Super Resolution, and the latest ray tracing enhancements, this machine offers unprecedented realism in modern titles. NVIDIA® Advanced Optimus delivers maximum performance and optimal battery life while reducing system latency, and with a max TGP of 110W, the GPU is always allowed to fully flex its silicon. For those looking for a professional work machine, the Zephyrus G14 offers the ability to develop and host large language models locally, while also augmenting the compute performance of existing cloud services thanks to the power of NVIDIA® Studio. - NVIDIA® GeForce RTX™ 5070 Laptop GPU- Max TGP 110 W with Dynamic Boost- NVIDIA® DLSS 4 4th Gen Ray Tracing Cores- NVIDIA Studio
Game Changer - GeForce RTX 50 Series Laptops Powered by NVIDIA Blackwell and AI Ultimate Gaming Performance and VisualsOver 700 games and applications use RTX to deliver realistic graphics, incredibly fast performance, and cutting-edge new AI features like DLSS 4.
Your Creative AI-dvantageExperience accelerations in top creative apps, NVIDIA Studio Drivers for maximum stability, and exclusive RTX tools for AI-assisted creative workflows.
AI-Optimized Power and PerformanceNVIDIA Blackwell Max-Q is designed from the ground up for maximum efficiency, delivering a massive leap in performance and battery life.
AI, Ready for You ROG Zephyrus G14 is NVIDIA NIM-ready and engineered to run NVIDIA NIM™ microservices-optimized AI models for language, speech, vision, content generation, and more. With these tools, enthusiasts and developers can build AI assistants, develop productivity plugins, or craft innovative content creation workflows locally on RTX AI PCs. Shape tomorrow's AI today with the power of NVIDIA RTX™. Faster and Smoother Video Editing GeForce RTX 50 Series Laptop GPUs offer a major advancement in video editing capabilities, with support for the 4:2:2 color format. Unlike the standard 4:2:0 format found in most consumer cameras, 4:2:2 delivers 50% more color accuracy, essential for high-quality color grading and sharper, more vibrant images in video editing. Decoding 4:2:2 video can be challenging due to large file sizes, but GeForce RTX 50 Series Laptop GPUs are equipped with specialized hardware to decode 4K 60fps 4:2:2 video faster. This boost in speed accelerates multi-camera video editing, unlocking smoother and more efficient workflows. With GeForce RTX 50 Series, video editing becomes faster, smoother, and more powerful than ever. New Levels of Performance With 12 cores and 24 threads, the AMD Ryzen™ AI 9 HX 370 processor brings the next-gen efficiency and performance of Zen 5 to the party. This cutting-edge chip is the perfect blend of performance and power efficiency that make it ideal for an ultra-portable laptop like the Zephyrus G14, with built-in AI enhancements to make your work and life run more smoothly than ever. With up to 67% faster render times in Blender, up to 44% faster multitasking performance in Cinebench R24*, and up to double the power efficiency in Stable Diffusion, the AMD Ryzen™ AI 9 HX 370 processor delivers the perfect mix of power and performance needed for anyone on the go. - AMD Ryzen™ AI 9 HX 370 processor- XDNA 2 50 TOPs AMD Ryzen™ AI- 12 Cores "Zen 5" Architecture- 24 Threads
- Up to 44% faster Multitasking Cinebench R24 nT5- Up to 38% faster Graphics 3DMark Time Spy- Up to 67% faster Content Creation Blender BMW- Up to 2X better Power Efficiency Using Stable Diffusion- Up to 3X more AI Performance *Testing as of May 2024 by AMD Performance Labs using the following benchmarks: Cinebench 2024 1T, Kracken, Puget Adobe Premiere Pro, Puget Adobe Photoshop, 3DMark Time Spy Graphics, Cinebench 2024 nT, Blender BMW (CPU). Configuration for AMD Ryzen™ AI 9 HX 370 processor: AMD reference board, Radeon™ 890M graphics, 32GB RAM, 1TB SSD, VBS=ON, Windows 11. Configuration for AMD Ryzen™ 9 8945HS processor: ASUS Vivobook S16, Radeon™ 780M graphics, 32GB RAM, 2TB SSD, VBS=ON, Windows 11. Laptop manufacturers may vary configurations yielding different results. STX-19 Based on performance and power estimates correlated to measurements on hardware platforms as of May 2024 comparing projected Stable Diffusion iterations per second per watt for Ryzen AI 300 series to a Ryzen 9 8945HS processor. Configuration for Ryzen AI 300 Series Processor: Reference platform, 32GB RAM, Radeon 890M graphics, Windows 11 Pro. Configuration for the Ryzen 8945HS processor is: Razer Blade 14, 32GB RAM, Radeon 780M graphics, Windows 11 Home. Specific projections are subject to change when final products are released in market. STX-14.
Advance Your PC Experience with AMD Ryzen™ AI and Windows Studio Effects The Zephyrus G14 supports AMD's all new Ryzen AI™*. These dedicated hardware AI accelerators built into the silicon, combined with a suite of software, free up CPU and GPU resources to ensure optimal performance in all-new experiences. From hand gesture detection to eye gaze correction and super resolution upscaling, your video calls will feel more lifelike and seamless than ever. *AMD Ryzen™ AI is available on select AMD Ryzen™ 8000 Series processors. Automatic FramingAutomatically pans and zooms the video to focus on you as you move.
Eye Contact CorrectionAn effect to compensate for eyes looking away from the center of the camera.
Advanced Background EffectsNew, high quality background blurs enabled by AI.
Help is always at hand Copilot in Windows 11 complements your capabilities and creativity with intelligent assistance and relevant answers. *Screen simulated, subject to change. Feature availability and rollout timing may vary. Get time saving assistanceSummarize emails with Copilot in Windows 11 Get the answers you needGet personalized guidance with Copilot in Windows 11 Control the settings you wantWith Copilot in Windows 11
Storage Games, applications, and large files load at warp speed on an ultra-fast PCIe® 4.0 SSD. 1TB of storage leaves loads of room for creative apps and tons of games, with space to spare for your professional portfolio. - 1TB PCIe® 4.0 SSD storage
Memory Boasting a 32GB RAM capacity normally reserved for high-end workstations, the Zephyrus G14 can multitask with ease. - 32GB LPDDR5X-8000 MHz memory *Memory speeds may vary by CPU configuration.
NVIDIA Advanced Optimus With NVIDIA® Advanced Optimus, the laptop can automatically route frames from the discrete GPU directly to the display using a MUX Switch, bypassing the integrated graphics. This pathing improves performance by 5-10% compared to machines without a MUX Switch, making sure you get the absolute best gaming experience - all without needing touch a single button.
OLED is Here Finally, laptop gamers can enjoy the ultra-fast response times and incredible contrast ratios that are only possible with OLED technology. This ROG Nebula panel boasts a 3K resolution, giving it incredible pixel density on a 14-inch screen, with a 120Hz refresh rate and G-SYNC to make all of your games look silky smooth. With 100% coverage of the DCI-P3 color space, color accuracy with a ?E of less than 1, and VESA HDR True Black 500 certification, prepare to be immersed in HDR content so lifelike that the screen melts away. *Average tested result in MyASUS / Armoury Crate Splendid Display P3 and sRGB color gamut: Delta E < 1, +/- 0.5, and may vary by specification. Please note that the actual performance also may vary under different test procedures, equipment and patterns. - OLED Panel- 3K Resolution- 0.2ms Response time- 1,000,000:1 Contrast Ratio- 500 nits Brightness- 100% DCI-P3- Delta E < 1- 120 Hz Refresh Rate
Fast - Leading OLED panels with NVIDIA® G-SYNC support OLED displays have an ultrafast 0.2ms response time, which ensures smoother fast-paced action scenes, low-latency gameplay, and subtle details like blur-free text scrolling. We're also proud to support NVIDIA® G-SYNC, a critical refresh rate adjustment technology for gaming laptops that was unavailable on OLEDequipped machines until the launch of the 2024 Zephyrus G14. - 0.2ms Response time Bright - 1,000,000:1 Ultra-High Contrast Ratio OLED displays have millions of light-emitting diodes (LED), and unlike traditional display technologies, they can turn each pixel on and off individually. Because of this, OLED panels can achieve pixel-perfect black levels, resulting in extreme contrast ratios like 1,000,000:1. This true black allows for images that appear bright and punchy without feeling washed out, ensuring you never miss an enemy hiding in the shadows. HDR has never looked this good. - 1,000,000:1 Contrast Ratio Vivid - 3K Resolution Nothing breaks in-game immersion like stuttering and tearing. GPUs render frames at variable rates, but displays usually refresh at a constant clip, so they can get out of sync, causing visible hitching and artifacts that pull you out of the action. ROG is proud to introduce the first-ever OLED display in a laptop capable of using NVIDIA® G-SYNC, which allows the refresh rate of the display to synchronize with the GPU's frame rate to eliminate visual tearing, minimize stuttering, and reduce input lag. - 3K Resolution NVIDIA® G-SYNC Technology Nothing breaks in-game immersion like stuttering and tearing. GPUs render frames at variable rates, but displays usually refresh at a constant clip, so they can get out of sync, causing visible hitching and artifacts that pull you out of the action. ROG is proud to introduce the first-ever OLED display in a laptop capable of using NVIDIA® G-SYNC, which allows the refresh rate of the display to synchronize with the GPU's frame rate to eliminate visual tearing, minimize stuttering, and reduce input lag.
Dolby Vision® Technology Scene to scene, frame to frame, Dolby Vision makes media look better. The technology improves on standard 4K high dynamic range (HDR) video, dynamically adjusting visuals to make every image in front of you richer, brighter, and livelier. Creators can film and edit their streams, videos, and other content in a format commonly used by industry professionals.
Pantone® Color Validation Every display is factory-calibrated to ensure that colors are accurate to the Pantone® palette. Artists, designers, and content creators can add high-quality content to their portfolios and enjoy richer gaming visuals all on the same machine.
100% DCI-P3 Color Coverage While the sRGB color space is the standard for most digital visuals, it only represents about 75% of the DCI-P3 spectrum used for professional filmmaking. Displays with complete DCI-P3 coverage offer a wide color gamut for more vibrant images, and with a Delta E of less than 1*, the Zephyrus G14's display lets you experience films and other media exactly the way they were meant to be seen. *Average tested result in MyASUS / Armoury Crate Splendid Display P3 and sRGB color gamut: Delta E < 1, +/- 0.5, and may vary by specification. Please note that the actual performance also may vary under different test procedures, equipment and patterns.
\ Thermal - Cool, Calm, Collected ROG Intelligent Cooling is a suite of components that work together in harmony to keep our high-performance laptops cool and quiet. The G14's heatpipe system*, Tri-Fan Technology*, 2nd Generation Arc Flow Fans™, liquid metal thermal compound, and a redesigned high-efficiency exhaust vent operate in perfect harmony to offer the perfect balance of thermals and acoustics. Taken together, these systems keep the machine operating at its peak while staying quieter than ever. *vary by sku *vary by sku - Heatpipes- Liquid Metal- Tri-Fan Technology- 0dB Ambient Cooling- 2nd Gen Arc Flow Fans 0dB Ambient CoolingEnjoy truly silent cooling under light workloads with 0dB Ambient Cooling technology. In the Silent operating mode, the cooling system switches off all fans during everyday tasks to dissipate heat passively. This lets you concentrate on your work and immerse yourself in movies with less distraction. If CPU or GPU temperatures increase, the fans automatically switch on again. Redesigned keyboardPrevious keyboard designs focused on keeping the chassis temperatures cool, keeping your fingers comfortable during long gaming sessions. The newly redesigned keyboard not only keeps your hands comfortable on the trackpad and keyboard deck but increases air intake for the main system components as well, boosting the Zephyrus G14's cooling performance without increasing weight or chassis size. HeatsinkAt the heart of every great laptop is a great cooling solution. Despite its ultra-thin chassis, the Zephyrus G14 features a dual exhaust heatsink that helps to efficiently pass heat outside the machine for sustained performance. By placing these heatsinks closer to the chassis, heated air travels more efficiently out of the machine than ever before by reducing recirculation. Tri-Fan TechnologyOur Tri-Fan Technology directs air though precisely calculated cutouts in the chassis, sending airflow directly towards internal components to keep them cool in all conditions. A third auxiliary fan sends additional heat from the GPU and VRAM directly to the heatsinks,helping keep the machine cool during long video renders or gaming sessions. 2nd Gen Arc Flow FansThe Zephyrus G14 was the first generation of ROG laptop to receive our redesigned Gen Arc Flow Fans™. We've added small bends at the end of each of the 84 primary blades that reduce both power consumption and turbulence. The fans also now feature a dual-impeller design, with a smaller set of 42 fan blades inside that allow more air to be sucked through with each rotation of the fan, similar to a jet turbine. These fans consume 16% less power while increasing airflow by 11%, enabling the high-performance components inside to run their very best.- 0.1mm Blade Tip Thickness- Dual-Impeller Design- 11% Increase Airflow- 16% Less Power Consumption Liquid MetalLiquid metal compound from Thermal Grizzly reduces CPU temperatures by up to 13°C compared to standard thermal paste. Applying it onto CPUs is delicate work, so ROG commissioned custom equipment to automate the process with mechanical precision and designed a patented internal fence to contain the compound.- Up to 13°C cooler- Up to 14X Better Thermal Conductivity HeatpipeHeatpipes are critically important for a laptop's cooling system, especially in a thin-and-light form factor like the G14. The Zephyrus G14 sports a fiber and mesh heatpipe that offers a 26% efficiency improvement over the previous groove and powder based design.- 26% Efficiency improvement Dust FilterDust and fibers can collect inside your laptop, trapping heat and causing degraded performance over time. A filter over the G14's air intakes helps keep dust out, allowing the CPU and GPU to breathe easier for years of smooth and stable operation.*Internal testing in a simulated dusty environment Exhaust VentsThe Zephyrus G14 features a dual exhaust heatsink, with one next to the laptop's rubber feet, exhausting air downward, and one at the rear of the machine, exhausting air underneath our new display hinge and keeping it away from the screen. This design also keeps warm air away from your mousing hand for extra comfort during extended gaming sessions.
\ Control - Effortless control The trackpad and keyboard are critical for controlling your laptop, so we spared no expense with the design of the Zephyrus G14. Despite being just a 14-inch device, the G14 boasts an extra large trackpad for effortless scrolling. We've also increased the keycap size by 12.24% for smoother typing as well, thanks to extra rigidity from the CNC machining. An extra long 1.7mm travel distance gives the keyboard a premium typing feel, and with a lifetime of 20 million presses, it's a perfect long-term partner. - 12.24% Larger Key Cap- 1.7mm Travel Distance- 24% More Durable- 1.7mm Key Cap Gap- 240 Hz Report Rate- < 30 dB Silent Keyboard Rollover- 20 million Key-Press Lifetime- Premium Glass Power Key Premium Glass Power Key
Windows HelloAn infrared camera ensures seamless unlocking with Windows Hello support, even in low light conditions.
Aura SyncAura Sync support allows you to easily pair and color coordinate all of your ROG RGB equipped peripherals.
Stealth Hinge Design
12.24% Larger Key Cap
\ Design Story - Sleek Design The new Zephyrus G14 catches your eye the moment you see it. Precision CNC-machined from aluminum alloy, this high strength material accepts complex shapes and also looks absolutely gorgeous after being anodized in either Eclipse Gray or the breathtaking Platinum White colorway. The sleek chassis and matte finish of the Zephyrus G14 simply beg to be touched. - CNC Machined Precision Craftsmanship- 100% Aluminum Alloy- Stealth Hinge Design
A Slice of Brilliance The Zephyrus G14 is ready to light up your world with the Slash Lighting array. A bold streak of LEDs across the lid of the machine, Slash Lighting is a visual representation of the elegance and individuality that make Zephyrus so unique. It comes with 15 pre-loaded animations, fully customizable in Armoury Crate so you can make the G14 uniquely your own. - 15 Preprogrammed Animations- Sonic Match Mode- Notification Mode
Precision Craftsmanship Built from aluminum alloy, the chassis of the Zephyrus G14 is painstakingly CNC-machined to minimize excess volume while maintaining rigidity. Using precision tools just 0.7mm in diameter, channels for the keyboard, touchpad and speakers are milled to ultra-tight tolerances for a premium and robust chassis with components that stretch edge to edge. After an eight-step process, the sandblasted, polished and anodized G14 chassis stands ready to support its flagship hardware. - 100% Aluminum Alloy- 12 Manufacturing Processes Carving out channels for the keyboard, touchpad, and speakers with ultra-tight tolerances allow them to lay edge-to-edge. Maximum space, maximum efficiency.
Each keyhole, and the nearby keyboard vents, are milled individually. This gives the metal a more premium finish and maintains structural strength to minimize keyboard flex when the chassis is fully assembled.
The holes for the speakers are drilled at a super high 100,000 RPM, allowing for ultra-tight tolerances and a design that spans from one edge of the machine to the other.
\ Audio - Pump Up The Volume With a staggering 252% volume increase from the previous speakers and an ultra-low bass frequency of 100Hz, the G14 produces clear and vibrant sound that you wouldn't expect from an ultra-slim 14-inch machine. Whether you're vibing to your favorite podcast or saving the world in the latest games, the Zephyrus G14 is ready to pump up the volume. - 6 Speakers- Dual side Woofers- 252% Volume Increase- 125% Woofer Unit Increase- 100Hz Bass Low Frequency
WooferSometimes, bigger does mean better. The Zephyrus G14 has 125% larger woofers compared to the previous generation. This huge increase allows for both louder volumes and clearer and richer sounds at lower volumes. These woofers are also able to hit much lower frequencies, for deeper bass tones than you'd expect from a thin-and-light-laptop.
3 DMIC ArrayThree modes for the integrated microphone array give you greater control over your input. Cardioid mode captures sound from right in front of the laptop, while minimizing input from the back, making it ideal for streaming and gaming. Stereo mode uses right and left channels to record a wider soundscape for live music or other immersive experiences.
Dolby AtmosRicher audio draws you more deeply into gameplay and media. Virtual 5.1.2-channel surround sound powered by Dolby Atmos enhances spatial immersion with more nuanced, layered sound effects that you can optimize with specially tuned preset modes for movies and games.
AI Noise CancellationOur advanced Two-Way AI Noise cancellation technology runs on the CPU, which frees up the GPU to hit higher framerates. It works with any input device and with downstream connections, letting you remove noise from both your own mic input and from incoming feeds. Noise-canceling settings can even be customized per program, filtering specific apps like voice chat without affecting game audio you want to remain untouched.
\ Portability - All day power The Zephyrus G14 has always been defined by its portability, and the 2025 model is no exception. This incredible gaming machine is a true thin-and-light, weighing in at just 1.5kg, with some models measuring as low as 1.59cm thick. Paired with a 73Wh battery that supports fast charging from 0-50% in just 30 minutes and support for Wi-Fi 7 wireless networking, the Zephyrus G14 is the ultimate gaming and productivity machine for those on the move. 1.59cm
73Wh
50% in 30minThat mobility continues with fast charging support that can juice up the G14 from 0-50% in just 30 minutes.
1.5KG
Wi-Fi 7
\ Connectivity - Robust connectivity Despite its svelte and supremely portable chassis, the G14 offers all of the connectivity to enable your workflow or the battlestation of your dreams. Dual USB-C ports, both of which support display output, and one that supports both Power Delivery 3.0 and DisplayPort 2.1 make the very most of this versatile connector. With one port on each side of the Zephyrus G14, you can conveniently charge your machine, no matter where you've traveled. For your other peripherals, dual USB 3.2 Gen2 Type-A ports expand connectivity even further. For quick file transfers or extra storage, a dedicated UHS-II MicroSD card reader stands ready.
\ Software - Protecting your OLED display OLED CareROG OLED laptops come with an ROG-exclusive OLED Care mechanism that's proven to protect your display. Image persistence, or burn-in, on an OLED display can occur if a static high-contrast image is displayed for a prolonged period of time. To avoid this, OLED Care include Pixel Shift technology, which moves displayed pixels slightly to avoid consistently showing static images on your desktop and reduces the chance of burn-in.
Armoury CrateWhen you want to tweak settings, monitor temperatures, or tinker with your laptop, Armoury Crate is your command center. Real-time monitoring allows you to see what your GPU, CPU and memory are doing. RGB can be adjusted on a game-by-game basis with Aura Sync. Fan and power profiles allow you to change the acoustics, power delivery, and thermal characteristics of the laptop on the fly. And exclusive game deals keep your library topped off at all times.
- Processor
- AMD Ryzen™ AI 9 HX 370 Processor 2.0GHz (36MB Cache, up to 5.1GHz, 12 cores, 24 Threads)
- Operating System
- Windows 11 Home
- Display
- 14-inch
- Panel
- 3K (2880 x 1800) OLED 16:10 aspect ratio 120Hz ROG Nebula Display
- Memory
- 32GB LPDDR5X
- Storage
- 1TB PCIe® 4.0 NVMe™ M.2 SSD
- USB Port(s)
- 1x Type-C USB 4 with support for DisplayPort™ / power delivery (data speed up to 40Gbps) 1x USB 3.2 Gen 2 Type-C with support for DisplayPort™ / power delivery / G-SYNC (data speed up to 10Gbps) 2x USB 3.2 Gen 2 Type-A (data speed up to 10Gbps)
- WiFi
- Wi-Fi 7(802.11be) (Triple band) 2*2
- Weight (kg)
- 1.50 Kg
- Graphics Card
- NVIDIA® GeForce RTX™ 5070 Laptop GPU
- Dimensions (cm)
- 31.1 x 22.0 x 1.59 ~ 1.83 cm
- Bluetooth
- Bluetooth® 5.4 Wireless Card (*Bluetooth® version may change with OS version different.)
- Wireless Network
- Wi-Fi 7(802.11be) (Triple band) 2*2
- HDMI Port(s)
- 1x HDMI 2.1 FRL
- Web Camera
- 1080P FHD IR Camera for Windows Hello
- Battery
- 73WHrs, 4S1P, 4-cell Li-ion
- I/O Ports
- 1x Type-C USB 4 with support for DisplayPort™ / power delivery (data speed up to 40Gbps) 1x USB 3.2 Gen 2 Type-C with support for DisplayPort™ / power delivery / G-SYNC (data speed up to 10Gbps) 2x USB 3.2 Gen 2 Type-A (data speed up to 10Gbps) 1x card reader (microSD) (UHS-II)
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.