Facecam Neo - Great video made easy.
Meet Facecam Neo, a plug-'n-play webcam that captures everyday meetings, videos, and livestreams in oh-so smooth, "whoa that's sharp" 1080p60 quality. It sets up in a snap, helping you look and feel your professional best.
Tired of dark and grainy video? Unlike built-in laptop cameras, Facecam Neo captures a crystal-clear, natural image. Because when you look like real life, your audience feels more connected-and you're able to leave a lasting impression.
Share moments in ways your old cam can't.
Be more memorable.
Full HD resolution. 60 frames per second. Facecam Neo captures more detail with less motion blur compared to laptop webcams.
Set up in seconds.
Just connect to a computer and select your camera. It's ready right out of the box, no additional equipment or software needed.
Fits every space.
No matter how simple or creative. Facecam Neo meets you where you are-at home, in the office, or at the local coffee shop.
Share just about anywhere.
Look your best in the apps you use most, whether you're meeting over Teams, streaming on Twitch, or recording YouTube content.
The magic of HDR.
With HDR enabled, Facecam Neo keeps you looking clear in the harshest lighting conditions, even against bright office windows.
More than just good looks.
Beneath its sleek exterior, Facecam Neo has all the essential tech you need to shine on camera.
Autofocus lens
No matter your moves, you stay looking sharp and in-focus.
Monitor mount
Sits secure and low profile for improved eye contact with viewers.
Privacy shutter
Secure peace of mind and protect your lens with a simple slide.
A matter of degree
A 77° field of view puts your face in focus, not your background.
CMOS sensor
Be seen clearly, even in ultra-bright or low-light conditions.
Premium connection
A nylon-braided USB-C cable resists wear and tear.
Go even further.
As your needs grow, Facecam Neo has so much more to offer.
Tune your appearance.
It comes with optional software, Camera Hub, so you can frame shots and customize your image using real DSLR-style controls.
Mount it your way.
Don’t want to prop Facecam Neo on your monitor? No problem. Secure it to a mount, stand, or tripod with a 1/4-inch screw.
Tap into your video.
Facecam Neo works with Stream Deck Neo. That means you can zoom in, adjust exposure, and do so much more with a key press.
Match made in heaven.
What’s the secret to great video? Great lighting. Add Key Light Neo to your setup to see what Facecam Neo is truly capable of.
Green by design. Focused on a cleaner tomorrow.
Made from over 60% recycled plastic, Facecam Neo marks a milestone in Elgato's path to sustainability. It's packaged in 100% plastic-free, recyclable materials, using less color to conserve water. By choosing Facecam Neo, you're helping to frame a future free of material waste.
In the box
Facecam Neo
Monitor mount (With 1/4" mounting thread)
USB-C 2.0 cable (Braided, fixed (140 cm | 55 in))
Supported resolutions (MJPG)
1080p60, 1080p30, 720p60, 720p30, 540p60, 540p30
Focus range
30 cm / 12 in – 8
Focal length
26 mm (full-frame equivalent)
Sensor
CMOS sensor 1/2.9"
Mounting point
1/4" thread
Dimensions (WDH)
88 x 32 x 40 mm | 3.5 x 1.3 x 1.6 in (without mount)
Optics
Elgato AF Lens (auto focus)
Aperture
f/2.0
Field of view
77°
Connection
USB Type C (fixed)
USB video class
UVC standard v1.5
Weight
80 g | 0.18 lb (without mount)
110 g | 0.24 lb (with mount)
System requirements
macOS 12 or newer, Intel or Apple CPU iPadOS 17 or newer
Windows 10 (64-bit) or newer, Intel or AMD CPU
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.