Description
Insta360 Ace Pro 2 8K Action Camera Standard Bundle - Leica f/2.6 Lens - 90-Minute Runtime - 10M Waterproof - 1/1.3" 48MP Sensor - Active HDR Capture
Capture all the action on the road, in the studio, or in the water with the Ace Pro 2 Action Camera from Insta360. This updated version of the compact, easy-to-use action camera still provides up to 8K photo and video capture in a tiny action camera body with a dual camera chip that can be mounted and carried anywhere when traveling, shooting action videos, or vlogging. The large 1/1.3" sensor allows you to capture up to 8K30 resolution and features an automatic HDR mode and superior low-light performance to capture vibrant, realistic color. The wide-angle lens was developed with world-class lensmaker Leica, allowing you to capture up to a 157° field of view. Upgraded built-in microphones improve your audio capture, and an AI chip enhances your imaging power.
The back 2.5" touchscreen live-view display flips up to be used as front- or rear-facing, and there's a front 0.7" display that provides a view of active settings. Built-in FlowState uses a scene-detection algorithm to stabilize your shots so they come out more balanced and professional-looking. Two long-lasting batteries support fast charging and allow you to capture 1080p24 video for up to three hours of runtime.
Dual-Chip Design
The Ace Pro 2 allows sports enthusiasts, adventurers, and creators to easily record in any situation with consistently exceptional image quality. It is ideal for people with high expectations of what an action camera can capture with a quick and easy way to shoot, edit, and share. The camera features a dual chip design with one pro-level imaging chip and one 5nm AI chip for improved image quality and performance. The pro imaging chip handles processing and noise reduction, while the AI chip handles further processing and overall camera performance for a seamless experience. The dual-chip enables more shooting modes with higher specifications, such as 8K30 video, 4K60 Active HDR, and upgraded PureVideo.
New AI Features
AI Highlights Assistant finds the best moments from your video and automatically delivers the highlights for review. Craft your next reel or TikTok and have it already prepped in your phone using the Insta360 app. Auto-editing, one-tap templates, and creative Shot Lab effects can easily be toggled in the app interface. Create dynamic third-person views with the AI Selfie Stick Eraser, which eliminates your selfie stick mount for an invisible appearance. AI Warp uses preset or custom keywords to bring ideas to life.
1/1.3" Sensor
Capture every exhilarating moment with striking clarity and detail with the 8K sensor, even in fast-moving action scenarios or low-light conditions. Its high-resolution performance delivers photos and videos that are rich, sharp, and vibrant.
Lens Co-Engineered with Leica
Partnering with Insta360, Leica brings its legendary expertise in optical design and state-of-the-art imaging to the Ace Pro 2. This premium alliance pairs Insta360's cutting-edge technology with Leica's renowned imaging expertise, delivering spectacular visuals to any given moment. The new version boasts an ultrawide 157° FOV.
Built-In Microphones
The Ace Pro 2 features improved integrated microphones with wind reduction technology and voice enhancement for improved audio capture in your adventure content. A wind guard helps keep noise at a minimum and can easily snap on and off.
PureVideo
Capture the night in all its glory. Powered by a 1/1.3" sensor and dual chipset, PureVideo redefines low-light shooting with noise reduction, color enhancement, and improved 13.5 stops of dynamic range, even in action-packed night scenes.
8K Video
The Ace Pro 2 supports up to 8K30 video capture. Relive life's greatest adventures in unparalleled clarity. Each streak of action, each splash of color, rendered in stunning detail.
4K120 Slow-Motion Capture
Capture every high-intensity moment in astounding detail. Experience life's thrilling adventures, revealed through incredibly smooth, sharp images at 4K120.
50MP Photos
Capture the extra detail those picture-perfect moments deserve with incredible colors and lighting with 8192 x 6144 50MP still photos.
True-to-Life Imagery
With automatic Active HDR, the Ace Pro 2 keeps your video stabilized as you move without the need to activate it while keeping details in the highlights and shadows for more vibrant footage. It delivers accurate and rich colors, reproducing the authenticity of every hue, particularly in underwater or low-light situations.
2.5" Flip Touchscreen
The Ace Pro 2 delivers accurate and rich colors, reproducing the authenticity of every hue, particularly in underwater situations. The upgraded flip touchscreen has a 70% increase in pixel density and a 6% increase in brightness. There is also a 0.7" display on the front to display settings and status when shooting selfies.
Gesture & Voice Control
Embrace smart shooting with Insta360's gesture control function. It's perfect for group snaps or in situations with loud background noise. You're in command, even with helmets and gloves on, for hands-free, hassle-free shooting.
A new voice control algorithm makes it easier to control the Ace Pro 2 when your camera is mounted out of reach.
Active Shooting Features
- 4K Clarity Zoom: With just a double tap on the camera's touchscreen, you can instantly zoom in 2x without compromising image quality.
- Live Snapshot: See a great photo opportunity while taking a video? Take ready-to-share photos at any moment while recording a video.
- Pause/Resume Recording: Hit pause and continue recording when you need to keep everything in one continuous file for easier management and editing.
- Cancel Recording: Hold down the shutter button to instantly erase the current clip. Empty your memory card as you go and skip the tedious process of hunting down unwanted footage in post-production.
- Pre-Recording: Record up to 120 seconds of footage before you even press the button.
- Timecode: Seamlessly synchronize multiple cameras.
One Shot, Any Perspective
Shoot in a 4:3 frame with the freedom to export in any aspect ratio. If you're not sure what framing will look best with your shot, FreeFrame is the answer. It also allows you to share to social media in horizontal or vertical formats to get maximum use from every clip. Or you can set the aspect in 16:9 for HD format or 2:35:1 for a cinema anamorphic frame.
Built-In Effects
- TimeShift: Speed up time and space.
- Dynamic Time-Lapse: Achieve a moving time-lapse by cropping a still time-lapse video in post.
- Starlapse: Make low light photography easy and capture the stars in all their glory.
- Loop Recording: Turn your camera into a dashcam and save precious space on your memory card.
- Pre-Recording: Save 15/30 seconds of footage before you press the shutter button! Make sure you never miss a key moment.
- Timed Capture: Schedule the camera to power on and start recording at a specific time. No more waking up early to shoot a sunrise time-lapse.
- Auto Dash: Auto power on and start recording in any mode when an external power source is detected. Perfect for dashcam use.
Effects with the Insta360 App
- Invisible Selfie Stick: The algorithm in the Insta360 app makes your selfie stick disappear in the final capture. See the results right on your device without waiting to upload to the cloud.
- AI Warp: Unleash the power of AI to add a dynamic twist to your videos. Transform your footage with customizable AI effects that can be applied to the whole clip or specific parts (free for a certain number of clips, and then there is a charge per clip).
- Motion Blur: Apply a motion blur effect in the app. Get that cool, immersive shot, even without ND filters.
In-Camera Highlights
When turned on, the Ace Pro 2 can automatically detect the peak moments in a single video and deliver 'clip highlights' for your review, all within the camera. Merge every thrilling moment into one epic recap, or choose the ones you like to save storage on the SD card.
The AI Highlights Assistant also saves you from sorting through hours of footage in post. It will edit your latest adventures into one epic video and push it directly to your device upon connection to the app. Recreate the excitement and share your moments instantaneously. Go to the new Moments section in the app and relive your best shots, auto-edited by AI.
App Background Downloading
Download footage from your Ace Pro 2 while the app runs in the background, leaving you free to focus on other tasks. When the download is complete, you'll receive a notification to return to the Insta360 App with one tap.
FlowState Stabilization & Horizon Lock
Get smooth video even in the bumpiest conditions with a stabilization algorithm.
Ramp up the action with Horizon Lock. Defy gravity by keeping your footage flawlessly level for smoother, more watchable videos.
Rugged & Waterproof
Trust your camera will keep going even in the toughest conditions, from -4°F to scorching heat. New, removable lens guards also offer peace of mind for any major drops or crashes.
Engineered for adventure, the Ace Pro 2 is waterproof to 39.4', more than enough for a wild underwater adventure. To go even deeper, there's an optional Dive Case to take the camera down to 197'.
Long-Lasting Batteries with Fast Charge
Keep going all day with an extra-long battery life. Film continuously with the Ace Pro 2 for up to 180 minutes in 1080p mode. The new battery has an 1800mAh capacity and provides the camera with a new Endurance Mode for 50% longer runtime at 4K30. The Ace Pro 2's charging capability also ensures a swift power boost with fast charging. Fast charge the battery to 80% in 18 minutes or 100% in 47 minutes. This battery bundle equips you with a second battery for longer shoot days.
Expanded Third-Party Compatibility
Integrate third-party sports accessories into your Ace Pro 2 configuration for data-rich videos with real-time stats. The Ace Pro 2 is compatible with Garmin, Apple, COROS, Nike Run Club, and other third-party devices and apps. You can even pair your motorcycle helmet headset with the Ace Pro 2 for clear dual-track audio and hands-free control. Users can add stats from their phone directly in the Insta360 app without extra gear or use the GPS Preview Remote for easy live preview, remote control, and real-time GPS data.
Optional Accessories
The camera features a magnetic surface that allows quick release mounting of accessories for optional mounts such as a 3-prong mount, selfie stick, multi-mount, shoe mount, mic adapter, horizontal/vertical mount, adhesive mount, and quick reader.
Add even more accessories to your setup with an optional screen protector, lens guard, super-wide lens, battery charging hub, dive case, float guard, ND filters, chest strap, helmet mount, handlebar mount, and custom carry case.
Imaging
Image Sensor
1/1.3"-Type CMOS
Image Stabilization
Digital
Optics
Focal Length
13mm (35mm Equivalent)
Maximum Aperture
f/2.6
Fixed Focus
Yes
Angle of View
Wide: 157°
Zoom
Digital: 2x
Recording
Internal Recording Modes
7680 x 4320 at 24.00/25/30.00 fps
7680 x 3272 at 24.00/25/30.00 fps
3840 x 2880 at 24.00/25/30.00/48.00/50/60.00 fps
3840 x 2160 at 23.98/25/29.97/47.95/50/59.94/100/120 fps
2688 x 2016 at 23.98/25/29.97/47.95/50/59.94 fps
3840 x 1632 at 24.00/25/30.00/48.00/50/60.00/100/120 fps
2688 x 1520 at 23.98/25/29.97/47.95/50/59.94/100/120 fps
1920 x 1440 at 23.98/25/29.97/47.95/50/59.94 fps
1920 x 1080 at 23.98/25/29.97/47.95/50/59.94/100/120/200/240 fps
Still Image Support
DNG / JPEG / Raw
50 MP (8192 x 6144)
37 MP (8192 x 4608)
12.5 MP (4096 x 3072)
9 MP (4096 x 2304)
Audio Recording
AAC: 3-Channel 16-Bit 48 kHz
IP Streaming
No
Internal Storage
No
Exposure Control
Shutter Speed
1/8000 to 120 Seconds in Photo Mode
ISO Sensitivity Range
100 to 6400
Metering Range
-4 to 4 EV
Interval Recording
No
White Balance
Presets: Auto
Range: 2000 to 10,000K
Display
Display Type
Primary Monitor: Tilting 2.5" Touchscreen LCD
Secondary Monitor: Fixed 0.9" Non-Touchscreen LCD
Features
Scene Modes
Presets - Yes
Creative Effects
Yes
Built-In Microphone
Stereo
Built-In Speaker
No
Interface
Media/Memory Card Slot
Single Slot: microSD/microSDHC/microSDXC (UHS-I) [1 TB Maximum / U3/V30 or Faster Recommended]
Video I/O
No
Audio I/O
No
Power I/O
No
Other I/O
1x USB-C (Firmware) Data Output (Shared with Mic/Line Input, Power Input)
Remote Control
No
Mobile App Compatible
Yes: Android & iOS
Wireless
Wi-Fi / 2.4 GHz Radio/RF / 5.8 GHz Radio/RF / Bluetooth 5.2
Environmental
Operating Conditions
-4 to 113°F / -20 to 45°C
Environmental Resistance
Water-Resistant to 39' / 11.9 m (Unrated)
Power
Battery Type
Rechargeable Lithium-Ion Battery Pack, 1800 mAh
Charging Time
1.25 Hours
Estimated Battery Life
3 Hours
General
Built-In Light
Light - No
Dimensions (W x H x D)
2.8 x 2.1 x 1.5" / 71.9 x 52.2 x 38 mm
Capture all the action on the road, in the studio, or in the water with the Ace Pro 2 Action Camera from Insta360. This updated version of the compact, easy-to-use action camera still provides up to 8K photo and video capture in a tiny action camera body with a dual camera chip that can be mounted and carried anywhere when traveling, shooting action videos, or vlogging. The large 1/1.3" sensor allows you to capture up to 8K30 resolution and features an automatic HDR mode and superior low-light performance to capture vibrant, realistic color. The wide-angle lens was developed with world-class lensmaker Leica, allowing you to capture up to a 157° field of view. Upgraded built-in microphones improve your audio capture, and an AI chip enhances your imaging power.
The back 2.5" touchscreen live-view display flips up to be used as front- or rear-facing, and there's a front 0.7" display that provides a view of active settings. Built-in FlowState uses a scene-detection algorithm to stabilize your shots so they come out more balanced and professional-looking. Two long-lasting batteries support fast charging and allow you to capture 1080p24 video for up to three hours of runtime.
Dual-Chip Design
The Ace Pro 2 allows sports enthusiasts, adventurers, and creators to easily record in any situation with consistently exceptional image quality. It is ideal for people with high expectations of what an action camera can capture with a quick and easy way to shoot, edit, and share. The camera features a dual chip design with one pro-level imaging chip and one 5nm AI chip for improved image quality and performance. The pro imaging chip handles processing and noise reduction, while the AI chip handles further processing and overall camera performance for a seamless experience. The dual-chip enables more shooting modes with higher specifications, such as 8K30 video, 4K60 Active HDR, and upgraded PureVideo.
New AI Features
AI Highlights Assistant finds the best moments from your video and automatically delivers the highlights for review. Craft your next reel or TikTok and have it already prepped in your phone using the Insta360 app. Auto-editing, one-tap templates, and creative Shot Lab effects can easily be toggled in the app interface. Create dynamic third-person views with the AI Selfie Stick Eraser, which eliminates your selfie stick mount for an invisible appearance. AI Warp uses preset or custom keywords to bring ideas to life.
1/1.3" Sensor
Capture every exhilarating moment with striking clarity and detail with the 8K sensor, even in fast-moving action scenarios or low-light conditions. Its high-resolution performance delivers photos and videos that are rich, sharp, and vibrant.
Lens Co-Engineered with Leica
Partnering with Insta360, Leica brings its legendary expertise in optical design and state-of-the-art imaging to the Ace Pro 2. This premium alliance pairs Insta360's cutting-edge technology with Leica's renowned imaging expertise, delivering spectacular visuals to any given moment. The new version boasts an ultrawide 157° FOV.
Built-In Microphones
The Ace Pro 2 features improved integrated microphones with wind reduction technology and voice enhancement for improved audio capture in your adventure content. A wind guard helps keep noise at a minimum and can easily snap on and off.
PureVideo
Capture the night in all its glory. Powered by a 1/1.3" sensor and dual chipset, PureVideo redefines low-light shooting with noise reduction, color enhancement, and improved 13.5 stops of dynamic range, even in action-packed night scenes.
8K Video
The Ace Pro 2 supports up to 8K30 video capture. Relive life's greatest adventures in unparalleled clarity. Each streak of action, each splash of color, rendered in stunning detail.
4K120 Slow-Motion Capture
Capture every high-intensity moment in astounding detail. Experience life's thrilling adventures, revealed through incredibly smooth, sharp images at 4K120.
50MP Photos
Capture the extra detail those picture-perfect moments deserve with incredible colors and lighting with 8192 x 6144 50MP still photos.
True-to-Life Imagery
With automatic Active HDR, the Ace Pro 2 keeps your video stabilized as you move without the need to activate it while keeping details in the highlights and shadows for more vibrant footage. It delivers accurate and rich colors, reproducing the authenticity of every hue, particularly in underwater or low-light situations.
2.5" Flip Touchscreen
The Ace Pro 2 delivers accurate and rich colors, reproducing the authenticity of every hue, particularly in underwater situations. The upgraded flip touchscreen has a 70% increase in pixel density and a 6% increase in brightness. There is also a 0.7" display on the front to display settings and status when shooting selfies.
Gesture & Voice Control
Embrace smart shooting with Insta360's gesture control function. It's perfect for group snaps or in situations with loud background noise. You're in command, even with helmets and gloves on, for hands-free, hassle-free shooting.
A new voice control algorithm makes it easier to control the Ace Pro 2 when your camera is mounted out of reach.
Active Shooting Features
- 4K Clarity Zoom: With just a double tap on the camera's touchscreen, you can instantly zoom in 2x without compromising image quality.
- Live Snapshot: See a great photo opportunity while taking a video? Take ready-to-share photos at any moment while recording a video.
- Pause/Resume Recording: Hit pause and continue recording when you need to keep everything in one continuous file for easier management and editing.
- Cancel Recording: Hold down the shutter button to instantly erase the current clip. Empty your memory card as you go and skip the tedious process of hunting down unwanted footage in post-production.
- Pre-Recording: Record up to 120 seconds of footage before you even press the button.
- Timecode: Seamlessly synchronize multiple cameras.
One Shot, Any Perspective
Shoot in a 4:3 frame with the freedom to export in any aspect ratio. If you're not sure what framing will look best with your shot, FreeFrame is the answer. It also allows you to share to social media in horizontal or vertical formats to get maximum use from every clip. Or you can set the aspect in 16:9 for HD format or 2:35:1 for a cinema anamorphic frame.
Built-In Effects
- TimeShift: Speed up time and space.
- Dynamic Time-Lapse: Achieve a moving time-lapse by cropping a still time-lapse video in post.
- Starlapse: Make low light photography easy and capture the stars in all their glory.
- Loop Recording: Turn your camera into a dashcam and save precious space on your memory card.
- Pre-Recording: Save 15/30 seconds of footage before you press the shutter button! Make sure you never miss a key moment.
- Timed Capture: Schedule the camera to power on and start recording at a specific time. No more waking up early to shoot a sunrise time-lapse.
- Auto Dash: Auto power on and start recording in any mode when an external power source is detected. Perfect for dashcam use.
Effects with the Insta360 App
- Invisible Selfie Stick: The algorithm in the Insta360 app makes your selfie stick disappear in the final capture. See the results right on your device without waiting to upload to the cloud.
- AI Warp: Unleash the power of AI to add a dynamic twist to your videos. Transform your footage with customizable AI effects that can be applied to the whole clip or specific parts (free for a certain number of clips, and then there is a charge per clip).
- Motion Blur: Apply a motion blur effect in the app. Get that cool, immersive shot, even without ND filters.
In-Camera Highlights
When turned on, the Ace Pro 2 can automatically detect the peak moments in a single video and deliver 'clip highlights' for your review, all within the camera. Merge every thrilling moment into one epic recap, or choose the ones you like to save storage on the SD card.
The AI Highlights Assistant also saves you from sorting through hours of footage in post. It will edit your latest adventures into one epic video and push it directly to your device upon connection to the app. Recreate the excitement and share your moments instantaneously. Go to the new Moments section in the app and relive your best shots, auto-edited by AI.
App Background Downloading
Download footage from your Ace Pro 2 while the app runs in the background, leaving you free to focus on other tasks. When the download is complete, you'll receive a notification to return to the Insta360 App with one tap.
FlowState Stabilization & Horizon Lock
Get smooth video even in the bumpiest conditions with a stabilization algorithm.
Ramp up the action with Horizon Lock. Defy gravity by keeping your footage flawlessly level for smoother, more watchable videos.
Rugged & Waterproof
Trust your camera will keep going even in the toughest conditions, from -4°F to scorching heat. New, removable lens guards also offer peace of mind for any major drops or crashes.
Engineered for adventure, the Ace Pro 2 is waterproof to 39.4', more than enough for a wild underwater adventure. To go even deeper, there's an optional Dive Case to take the camera down to 197'.
Long-Lasting Batteries with Fast Charge
Keep going all day with an extra-long battery life. Film continuously with the Ace Pro 2 for up to 180 minutes in 1080p mode. The new battery has an 1800mAh capacity and provides the camera with a new Endurance Mode for 50% longer runtime at 4K30. The Ace Pro 2's charging capability also ensures a swift power boost with fast charging. Fast charge the battery to 80% in 18 minutes or 100% in 47 minutes. This battery bundle equips you with a second battery for longer shoot days.
Expanded Third-Party Compatibility
Integrate third-party sports accessories into your Ace Pro 2 configuration for data-rich videos with real-time stats. The Ace Pro 2 is compatible with Garmin, Apple, COROS, Nike Run Club, and other third-party devices and apps. You can even pair your motorcycle helmet headset with the Ace Pro 2 for clear dual-track audio and hands-free control. Users can add stats from their phone directly in the Insta360 app without extra gear or use the GPS Preview Remote for easy live preview, remote control, and real-time GPS data.
Optional Accessories
The camera features a magnetic surface that allows quick release mounting of accessories for optional mounts such as a 3-prong mount, selfie stick, multi-mount, shoe mount, mic adapter, horizontal/vertical mount, adhesive mount, and quick reader.
Add even more accessories to your setup with an optional screen protector, lens guard, super-wide lens, battery charging hub, dive case, float guard, ND filters, chest strap, helmet mount, handlebar mount, and custom carry case.
Imaging
Image Sensor
1/1.3"-Type CMOS
Image Stabilization
Digital
Optics
Focal Length
13mm (35mm Equivalent)
Maximum Aperture
f/2.6
Fixed Focus
Yes
Angle of View
Wide: 157°
Zoom
Digital: 2x
Recording
Internal Recording Modes
7680 x 4320 at 24.00/25/30.00 fps
7680 x 3272 at 24.00/25/30.00 fps
3840 x 2880 at 24.00/25/30.00/48.00/50/60.00 fps
3840 x 2160 at 23.98/25/29.97/47.95/50/59.94/100/120 fps
2688 x 2016 at 23.98/25/29.97/47.95/50/59.94 fps
3840 x 1632 at 24.00/25/30.00/48.00/50/60.00/100/120 fps
2688 x 1520 at 23.98/25/29.97/47.95/50/59.94/100/120 fps
1920 x 1440 at 23.98/25/29.97/47.95/50/59.94 fps
1920 x 1080 at 23.98/25/29.97/47.95/50/59.94/100/120/200/240 fps
Still Image Support
DNG / JPEG / Raw
50 MP (8192 x 6144)
37 MP (8192 x 4608)
12.5 MP (4096 x 3072)
9 MP (4096 x 2304)
Audio Recording
AAC: 3-Channel 16-Bit 48 kHz
IP Streaming
No
Internal Storage
No
Exposure Control
Shutter Speed
1/8000 to 120 Seconds in Photo Mode
ISO Sensitivity Range
100 to 6400
Metering Range
-4 to 4 EV
Interval Recording
No
White Balance
Presets: Auto
Range: 2000 to 10,000K
Display
Display Type
Primary Monitor: Tilting 2.5" Touchscreen LCD
Secondary Monitor: Fixed 0.9" Non-Touchscreen LCD
Features
Scene Modes
Presets - Yes
Creative Effects
Yes
Built-In Microphone
Stereo
Built-In Speaker
No
Interface
Media/Memory Card Slot
Single Slot: microSD/microSDHC/microSDXC (UHS-I) [1 TB Maximum / U3/V30 or Faster Recommended]
Video I/O
No
Audio I/O
No
Power I/O
No
Other I/O
1x USB-C (Firmware) Data Output (Shared with Mic/Line Input, Power Input)
Remote Control
No
Mobile App Compatible
Yes: Android & iOS
Wireless
Wi-Fi / 2.4 GHz Radio/RF / 5.8 GHz Radio/RF / Bluetooth 5.2
Environmental
Operating Conditions
-4 to 113°F / -20 to 45°C
Environmental Resistance
Water-Resistant to 39' / 11.9 m (Unrated)
Power
Battery Type
Rechargeable Lithium-Ion Battery Pack, 1800 mAh
Charging Time
1.25 Hours
Estimated Battery Life
3 Hours
General
Built-In Light
Light - No
Dimensions (W x H x D)
2.8 x 2.1 x 1.5" / 71.9 x 52.2 x 38 mm
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.
