Alpha 7 V Full-Frame Hybrid Camera (Body Only) - 33.0 MP* full-frame partially stacked Exmor RS CMOS sensor delivers breathtaking image quality for every shot *Approx., effective.- Newly developed BIONZ XR2™ with integrated AI processing unit- Blackout-free continuous shooting at up to 30 fps* and up to 60 AF/AE calculations** per second let you confidently capture fast action and fleeting expressions. *When using the electronic shutter, [Hi+] continuous shooting mode. Maximum continuous frame rate may be lower in some shooting conditions. A software update may be required for some lenses. See Sony's support web page for information on compatible lenses. **May be less depending on shooting conditions and the lens used.- Advanced AI autofocus recognises humans, animals, birds, and more for accurate focus every time- Up to 16 stops of dynamic range* for lifelike gradations from shadows to highlights. *Sony tests. Still images. Mechanical shutter. Full-frame partially stacked Exmor RS™ CMOS sensor with 33.0 effective megapixels Featuring the latest technology, the a7 V is equipped with a partially stacked Exmor RS CMOS image sensor featuring high-speed circuitry above and below the sensing layer. Readout is approximately 4.5x faster than the a7 IV, providing a maximum shutter speed of 1/16000 sec., blackout-free bursts at up to 30 fps with full AF/AE tracking, and video recording at 4K 120p. The advanced sensor technology delivers up to an unprecedented 16 stops of dynamic range with smooth gradations. BIONZ XR2™ with integrated AI processing unit The BIONZ XR2 processing engine which integrates the AI processing unit of the latest a™ series delivers vast improvements in image and sound quality, and overall operation. It incorporates AI-based Real-time Recognition AF21 and Real-time Tracking, plus accurate, stable colour reproduction. In an upgrade from its predecessor, the a7 V includes a lightweight RAW format, while user interface, networking, and file management functions have all been refined. Excellent image quality The new 33.0 effective megapixels sensor and BIONZ XR2 processing engine deliver up to 16 stops of dynamic range. Smooth gradations from shadows to highlights enable highly effective HDR processing when needed, and effective noise reduction applied at all sensitivities achieves high resolution throughout the ISO 100-51200 still and movie range. Composite RAW support Composite RAW shooting automatically captures multiple RAW images that can then be transferred to a computer and composited26. The enhanced [NR Shooting] setting produces low-noise images while maintaining high resolution even at mid to high sensitivities. [Shooting for HDR] captures high dynamic range, with options for the simultaneous capture of 4, 8, or 16 images at 30 fps.
[1] Composite RAW [Shooting for HDR] Deep learning-based light source estimation for accurate white balance Enjoy improved auto white balance (AWB) performance thanks to deep learning technology for light source colour estimation. The a7 V offers more accurate, stable white balance in settings that can be challenging for conventional AWB systems, such as those that include a mix of skin tones, vegetation, shade and more.
[1] Shot on a7 IV
[2] Shot on a7 V Creative Look creates visual moods in-camera The Creative Look function makes it easy to create visual moods in-camera. 12 presets are provided, including [FL2] and [FL3] selections. The presets can be used as they are or edited to create custom looks. Use seven parameters to adjust contrast, saturation, highlights, shadows and more while viewing the results on the monitor display. Custom Looks can be saved for later use. More efficient, lightweight RAW format A lightweight RAW format achieves high image quality in smaller files that are easier to manage. The [Compressed (HQ)] format provides even greater compression in lightweight RAW files while prioritising image quality, and the [Compressed] format allows for extended shooting. 5-axis optical stabilisation for up to 7.5-step central and 6.5-step peripheral stabilisation An advanced optical stabilisation unit, gyro sensors, and algorithm accurately detect and correct image shake. Up to 7.5-step central and 6.5-step peripheral stabilisation allow handheld shooting without the need to boost sensitivity. Take advantage of compatible lenses for better stabilisation, with the camera effectively suppressing shake even when shooting at telephoto focal lengths.
[1] Yaw
[2] Roll
[3] Pitch Extended RAW Processing offers enhanced RAW development The Imaging Edge Desktop application now includes an Extended RAW Processing feature that allows you to take full advantage of the large amount of information in RAW image files for enhanced RAW development, particularly with moving subjects. Use the [Extended NR] for extremely low noise while maintaining full resolution or try [Extended Hi-Res] for 4x the normal pixel count and reduced noise. Real-time Recognition AF: Human pose estimation technology AI processing in the new BIONZ XR2 processing engine improves recognition by approximately 30% over the a7 IV. Human pose estimation technology uses detailed form and pose data to achieve reliable human eye recognition as well as body and head position, even with challenging subjects. Multiple subjects can also be recognised, making it possible to track the desired subject. High-density 759-point focal plane phase-detection AF 759 AF points in a high-density focal plane phase-detection AF system cover approximately 94% of the image area for precise focusing. The processing engine processes the large amount of data from the image sensor in real time to ensure ideal focus even in challenging situations, such as when shooting small subjects or night scenes where focus often falls on the background. Reliable Real-time Tracking AI-based Real-time Tracking accurately focuses on and tracks the selected subject when the shutter button is half-pressed. If the subject cannot be recognised or subject recognition AF is OFF, Sony's original algorithm processes colour, pattern, and spatial data at high speed for reliable focus and tracking. If [Touch Tracking] is engaged, simply touch a subject on the monitor to instantly select it for tracking. Pre-Capture for moments prior to shutter release Capture that decisive moment, even if it's in the past. With this feature, half-pressing the shutter button to set focus enables the camera to capture a series of images, starting from up to one second before the shutter button is fully deployed. Speed boost for critical action shots Use one-button Continuous Shooting Speed Boost to temporarily change the continuous shooting speed at any time while shooting a continuous burst. For example, you can instantly switch from the standard burst rate to a higher rate when the key moment approaches. This function is best used when you can roughly predict the timing of the desired shot, and it's now available even while shooting single frames. Precise AF in low light The latest AF algorithms achieve high AF precision down to light levels as low as EV-4.0 in AF-S mode (ISO 100 equivalent, F2.0 lens) so that AF is precise and reliable even in low light. Extreme stabilisation with Dynamic active Mode The Dynamic active Mode adds electronic stabilisation to the optical stabilisation system for even greater effect. This improves stabilisation approximately 30% more than just Active Mode32, making it possible to shoot smooth, stable images even when running around with the camera. Auto Framing automatically adjusts composition Auto Framing uses AI-based subject recognition to automatically keep the subject in a prominent position when shooting movies, even when the camera is stationary-ideal for shooting interviews, music performance, cooking and much more. You can also set the timing at which Auto Framing will begin, the size of the subject in the frame and the tracking speed.
[1] LCD monitor
[2] Recorded footage 7K oversampled 4K 60p recording with full pixel readout and no pixel binning The new BIONZ XR2 processor and Exmor RS sensor enable full pixel readout with no pixel binning when recording full-frame. This allows 3.3x the data required for 4K (QFHD: 3840 x 2160) to be compressed into spectacularly detailed 4K 60p images with minimal moiré and jaggies. Shot Marks facilitate still image extraction Enable this function before shooting so that any frames marked with Shot Marks during movie recording are automatically extracted and saved as stills when recording has finished. You can also extract and save any other frames as stills after recording. 4-axis monitor maximises shooting flexibility The 4-axis multi-angle monitor adjusts upward by 98°, downward by 40°, and sideways by 180°, and when open, it can rotate up to 270º. Its 3.2-type 2.1 million dot (3:2 aspect ratio) touch sensitive display panel has a wide colour gamut and provides clear viewing even in bright conditions. [Monitor Low Bright] reduces brightness and battery drain when the camera has not been used for a pre-settable amount of time. S-Log3 supports post-production workflows The S-Log3 gamma curve helps to maintain smooth, natural gradations from shadows to mid-grey (18% grey), making it easier to grade for high image quality in post-production. S-Gamut3 and S-Gamut3.Cine colour spaces are supported. Imported user LUTs (.cube)43 can be used as alternatives to the preset picture profiles (PPLUT 1 through 4) to provide the final graded output.44
[1] Before grading
[2] Graded Designed for comfort The a7 V has been refined for improved hold and manageability to minimise fatigue, particularly when using heavy telephoto lenses or shooting for long periods of time. The grip fits comfortably in the palm of the hand while the location and angle of the shutter button have been carefully designed for effortless access. Effective heat dissipation Effective heat dissipation allows 4K 60p 4:2:0 8bit video to be recorded continuously for approximately 90 minutes.47 A unique S (sigma) shaped graphite component built into the image stabilisation unit allows the image sensor, a major source of heat inside the camera body, to move freely during image stabilisation while effectively conducting heat away for extremely efficient heat dissipation. Durable magnesium alloy chassis A lightweight, high-rigidity magnesium alloy is used for the top cover, front cover, internal frame and rear cover. The grip and front cover are manufactured as a single unit for high rigidity, while the mount is attached by six screws for extra strength. This provides maximum durability on shoots requiring a variety of large, heavy lenses, like super-telephoto lenses. Two USB Type-C® ports In an upgrade from its predecessor, the a7 V includes two USB Type-C ports support USB PD (Power Delivery)48 so that you can connect a compatible charger or mobile battery to supply power or charge the internal battery.49 Power Delivery capacity is now 3-4x higher than the a7 IV. PORT 1 supports SuperSpeed USB 10Gbps (USB 3.2) for high-speed backups and PC remote connection, while PORT 2 supports Hi-Speed USB 480 Mbps (USB 2.0) for USB communication. Creators' App A smartphone application for file transfer, remote shooting, cloud storage management and more. Advanced Wi-Fi for wireless transfers and remote tethering Built-in Wi-Fi (IEEE 802.11ax) with 2x2 MIMO support provides high-speed wireless communication that has been significantly improved over the a7 IV. Communication on the 5 GHz and 6 GHz bands offers maximum speed and stability with minimum interference for news and sports shooters who need to deliver immediately via FTP, as well as for studio environments. Imaging Edge Desktop A desktop application that enhances the quality and efficiency of production work such as remote shooting and RAW development. Greater accessibility for all users At Sony, we want everyone to enjoy digital imaging. The a7 V is equipped with accessibility features, such as a menu magnifier and a Screen Reader53 that reads an expanded range of menu items aloud. Advanced features, like AI-based Real-time Recognition AF for a wide range of subjects, intuitive touch operation for subject tracking, and many more make the joys of photography and moviemaking available to the widest possible range of users.
- CAMERA TYPE
- Interchangeable lens digital camera
- Lens Mount
- E-mount
- SENSOR TYPE
- 35mm full frame (35.9 x 23.9 mm), Exmor RS CMOS sensor
- NUMBER OF PIXELS (Total)
- Approx. 35.7 megapixels
- NUMBER OF PIXELS (EFFECTIVE)
- Still images: Approx. 33.0 megapixels max.
- Movies: Approx. 27.6 megapixels max.
- OPTICAL LOW PASS FILTER
- Yes
- COLOR TEMPERATURE RANGE
- 2500 K - 9900 K
- Anti-Dust System
- Yes
- RECORDING FORMAT
- JPEG (DCF Ver. 2.0, Exif Ver. 2.32, MPF Baseline compliant), HEIF (MPEG-A MIAF compliant), RAW (Sony ARW 6.0 format compliant)
- IMAGE SIZE (PIXELS) [3:2]
- 35mm full frame L: 7008 x 4672 (33 M), M: 4608 x 3072 (14 M), S: 3504 x 2336 (8.2 M)
- VIDEO COMPRESSION
- XAVC S: MPEG-4 AVC/H.264, XAVC HS: MPEG-H HEVC/H.265
- AUDIO RECORDING FORMAT
- LPCM 2ch (48 kHz 16 bit), LPCM 2ch (48 kHz 24 bit), LPCM 4ch (48 kHz 24 bit)
- MOVIE RECORDING FORMAT (XAVC HS 4K)
- 3840 x 2160 (4:2:0, 10bit): 119.88p (200 Mbps), 100p (200 Mbps), 59.94p (150/75/45 Mbps), 50p (150/75/45 Mbps), 23.98p (100/50/30 Mbps)
- 3840 x 2160 (4:2:2, 10bit): 119.88p (280 Mbps), 100p (280 Mbps), 59.94p (200/100 Mbps), 50p (200/100 Mbps), 23.98p (100/50 Mbps)
- MOVIE RECORDING FORMAT (XAVC S 4K)
- 3840 x 2160 (4:2:0, 8bit): 119.88p (200 Mbps), 100p (200 Mbps), 59.94p (150 Mbps), 50p (150 Mbps), 29.97p (100/60 Mbps), 25p (100/60 Mbps), 23.98p (100/60 Mbps)
- 3840 x 2160 (4:2:2, 10bit): 119.88p (280 Mbps), 100p (280 Mbps), 59.94p (200 Mbps), 50p (200 Mbps), 29.97p (140 Mbps), 25p (140 Mbps), 23.98p (100 Mbps)
- MOVIE RECORDING FORMAT (XAVC S HD)
- 1920 x 1080 (4:2:0, 8bit): 119.88p (100/60 Mbps), 100p (100/60 Mbps), 59.94p (50/25 Mbps), 50p (50/25 Mbps), 29.97p (50/16 Mbps), 25p (50/16 Mbps), 23.98p (50 Mbps)
- 1920 x 1080 (4:2:2, 10bit): 59.94p (50 Mbps), 50p (50 Mbps), 29.97p (50 Mbps), 25p (50 Mbps), 23.98p (50 Mbps)
- MOVIE RECORDING FORMAT (XAVC S-I 4K)
- 3840 x 2160 (4:2:2, 10bit): 59.94p (600 Mbps), 50p (500 Mbps), 29.97p (300 Mbps), 25p (250 Mbps), 23.98p (240 Mbps)
- MOVIE RECORDING FORMAT (XAVC S-I HD)
- 1920 x 1080 (4:2:2, 10bit): 59.94p (222 Mbps), 50p (185 Mbps), 29.97p (111 Mbps), 25p (93 Mbps), 23.98p (89 Mbps)
- SLOW & QUICK MOTION (SHOOTING FRAME RATE)
- Yes
- PROXY RECORDING
- Yes
- TC / UB
- Yes
- RAW OUTPUT
- -
- Memory Card Slot
- SLOT1: Multi slot for SD (UHS-I/II compliant) memory card / CFexpress 2 Type A card, SLOT2: Slot for SD (UHS-I/II compliant) memory card
- FOCUS TYPE
- Fast Hybrid AF (phase-detection AF / contrast-detection AF)
- FOCUS POINT
- Still images: Max. 759 points (phase-detection AF)
- Movies: Max. 759 points (phase-detection AF)
- FOCUS SENSITIVITY RANGE
- EV-4 to EV20 (ISO100 equivalent with F2.0 lens attached in AF-S)
- RECOGNITION TARGET (STILL IMAGES)
- Auto, Human, Animal, Bird, Insect, Car, Train, Airplane
- RECOGNITION TARGET (MOVIES)
- Auto, Human, Animal, Bird, Insect, Car, Train, Airplane
- OTHER FEATURES
- AF Level for Crossing (Still), AF Track for Speed Change (Still), AF Subj. Shift Sensitivity (Movie), AF Transition Speed (Movie), Switch V/H AF Area, AF Area Regist., Circ. of Focus Point, Focus Map (Movie), AF Assist (Movie)
- AF ILLUMINATOR
- Yes (with Built-in LED type)
- METERING TYPE
- 1200-zone evaluative metering
- METERING SENSITIVITY
- EV-3 to EV20 (ISO100 equivalent with F2.0 lens attached)
- EXPOSURE COMPENSATION
- +/- 5.0 EV (1/3 EV, 1/2 EV steps selectable)
- ISO SENSITIVITY
- Still images: ISO 100 - 51200 (expandable to ISO 50 - 204800), AUTO (ISO 100 - 12800, selectable lower limit and upper limit)
- Movies: ISO 100 - 51200 equivalent (expandable to ISO 100 - 102400), AUTO (ISO 100 - 12800, selectable lower limit and upper limit)
- ANTI-FLICKER SHOOT.
- Yes
- TYPE
- 1.3 cm (0.5-type) electronic viewfinder (Quad-VGA OLED)
- Number of Dots
- 3 686 400 dots
- Magnification
- Approx. 0.78x (with 50 mm lens at infinity, -1 m-1)
- DIOPTRE
- -4.0 to +3.0 m-1
- Eye Point
- Approx. 23 mm from the eyepiece lens, 18.5 mm from the eyepiece frame at -1 m-1 (CIPA standard)
- Finder Frame Rate Selection
- STD 60fps / HI 120fps
- Monitor Type
- 8.0 cm (3.2-type) type TFT
- TOUCH PANEL
- Yes
- Number of Dots
- 2 095 104 dots
- Adjustable Angle
- Opening Angles (approx.): Up 98°, down 40°, side 180°, rotation 270°
- OTHER FEATURES
- Soft Skin Effect, Creative Look, Custom function, Picture Profile, Time-lapse, Auto Framing, Pre-Capture, Continuous Shooting Speed Boost, NR Shooting, HDR Shooting, Framing Stabilizer, Vertical Display
- CLEAR IMAGE ZOOM (STILL IMAGES)
- Approx. 2x
- CLEAR IMAGE ZOOM (MOVIES)
- Approx. 1.5x (4K), Approx. 2x (HD)
- Shutter Type
- Mechanical shutter / Electronic shutter
- Shutter Speed
- Still images (Electronic shutter): 1/16000 to 30 s
- Still images (Mechanical shutter): 1/8000 to 30 s, Bulb
- Movies: 1/8000 to 1 s
- Flash Sync. Speed
- 1/250 s (35mm full frame), 1/320 s (APS-C)
- Electronic Front Curtain Shutter
- Yes (ON/OFF)
- Type
- Image sensor-shift mechanism with 5-axis compensation (compensation depends on lens specifications)
- Compensation Effect
- Center 7.5 stops and Periphery 6.5 stops (based on CIPA2024 standard. Pitch/Yaw/Roll compensation. With FE 50mm F1.2 GM lens mounted. Long exposure NR off.)
- MODE
- Still images: On / Off
- Movie: Dynamic active / Active / Standard / Off
- CONTROL
- Pre-flash TTL
- FLASH COMPENSATION
- +/- 3.0 EV (switchable between 1/3 and 1/2 EV steps)
- EXTERNAL FLASH COMPATIBILITY
- Sony a System Flash compatible with Multi Interface Shoe, attach the shoe adaptor for flash compatible with Auto-lock accessory shoe
- Continuous Drive Speed (approx. max.)
- Electronic Shutter: Hi+: 30 fps
- Mechanical Shutter: Hi+: 10 fps
- NO. OF FRAME RECORDABLE (APPROX.)
- JPEG Fine L: 185 frames
- RAW: 95 frames
- RAW & JPEG: 85 frames
- RAW (Compressed (HQ)): 35 frames
- RAW (Compressed (HQ)) & JPEG: 35 frames
- RAW (Lossless Compressed): 35 frames
- RAW (Lossless Compressed) & JPEG: 35 frames
- Pixel Shift Multi Shooting
- -
- MODES
- Enlarged display mode, Protect, Rating, Shot Mark (Movie), Divider Frame, Crop, Photo Capture
- FUNCTIONS
- Screen Reader, Mode Dial Control Set, Focus Magnifier, Focus Map (Movie), Peaking Display, Subject Recognition in AF, Touch Focus, Touch Tracking, Touch Shutter, Touch AE, Multi-angle LCD screen, Custom function, Enlarge Menu Screen
- PC INTERFACE
- Mass-storage / MTP
- USB TYPE-C TERMINAL
- Yes (PORT1: SuperSpeed USB 10 Gbps (USB 3.2) compatible, PORT2: Hi-Speed USB 480 Mbps (USB 2.0) compatible)
- WIRELESS LAN (BUILT-IN)
- Yes (Wi-Fi Compatible, IEEE 802.11a/b/g/n/ac/ax (2.4 GHz band/5 GHz band/6 GHz band))
- Bluetooth
- Yes (Bluetooth Standard Ver. 5.3 (2.4 GHz band))
- HDMI OUTPUT
- HDMI connector (Type-A), 3840 x 2160 (59.94p / 50p / 29.97p / 25p / 23.98p) / 1920 x 1080 (59.94p / 50p / 23.98p) / 1920 x 1080 (59.94i / 50i), YCbCr 4:2:2 10bit / RGB 8bit
- Multi Interface Shoe
- Yes (with Digital Audio Interface)
- Mic Terminal
- Yes (3.5 mm Stereo minijack)
- Headphone Terminal
- Yes (3.5 mm Stereo minijack)
- REMOTE CONTROL (WIRELESS)
- Yes (Bluetooth remote control)
- FUNCTIONS
- FTP Transfer Func. (Wired LAN (USB-LAN), USB Tethering, Wi-Fi), Send to smartphone, Remote control via smartphone, Remote Shooting
- VIDEO DATA FORMAT
- MJPEG, YUV420
- VIDEO RESOLUTION
- 3840 x 2160 (15p / 30p), 3840 x 2160 (12.5p / 25p), 1920 x 1080 (30p / 60p), 1920 x 1080 (25p / 50p), 1280 x 720 (30p), 1280 x 720 (25p)
- AUDIO DATA FORMAT
- LPCM 2ch (16bit 48 kHz)
- Microphone
- Built-in, stereo
- Speaker
- Built-in, monaural
- SETTING
- Shading, Chromatic Aberration, Distortion, Breathing (Movie)
- SUPPLIED BATTERY
- One rechargeable battery pack NP-FZ100
- Battery Life (Still Images)
- Approx. 630 shots (Viewfinder) / Approx. 750 shots (LCD monitor) (CIPA standard)
- Battery Life (Movie, actual recording)
- Approx. 130 min (Viewfinder) / Approx. 135 min (LCD monitor) (CIPA standard)
- Battery Life (Movie, continuous recording)
- Approx. 210 min (Viewfinder) / Approx. 210 min (LCD monitor) (CIPA standard)
- Internal Battery Charge
- Yes (Available with USB Type-C terminal. USB Power Delivery compatible)
- USB POWER SUPPLY
- Yes (Available with USB Type-C terminal. USB Power Delivery compatible)
- Power consumption with Viewfinder
- Still images: Approx. 3.1 W (with FE 28-70mm F3.5-5.6 OSS lens attached)
- Movies: Approx. 4.7 W (with FE 28-70mm F3.5-5.6 OSS lens attached)
- Power consumption with LCD screen
- Still images: Approx. 2.6 W (with FE 28-70mm F3.5-5.6 OSS lens attached)
- Movies: Approx. 4.7 W (with FE 28-70mm F3.5-5.6 OSS lens attached)
- WEIGHT (WITH BATTERY AND MEMORY CARD INCLUDED)
- Approx. 695 g / Approx. 1 lb 8.6 oz
- BODY ONLY
- Approx. 610 g / Approx. 1 lb 5.6 oz
- Dimensions (W x H x D)
- Approx. 130.3 x 96.4 x 82.4 mm, Approx. 130.3 x 96.4 x 72.3 mm (from grip to monitor)
- Approx. 5 1/4 x 3 7/8 x 3 1/4 inches, Approx. 5 1/4 x 3 7/8 x 2 7/8 inches (from grip to monitor)
- OPERATING TEMPERATURE
- 0 - 40 ? / 32 - 104 °F
- WHAT'S IN THE BOX
- Rechargeable Battery NP-FZ100, Shoulder strap, Body cap, Accessory shoe cap, Eyepiece cup
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.