Description
TP-Link Tapo C545D 3MP/2K Outdoor Dual-Lens PT Wi-Fi Camera Two-Way Audio / Colour Night Vision / AI Detection
Tapo C545D
Outdoor Dual Lens Pan/Tilt Security Camera
- 2K 3MP Dual Lens - Capture the full picture with dual 2K high definition optics, monitoring two separate areas at the same time with just one device. Engineered to minimize blind spots for optimal coverage.
- Wide-Angle & Telephoto Lens - With 165° FOV wide-angle lens and 6mm telephoto lens, it ensures all-around awareness and down-to-the-detail protection of your home.
- Synchronized Smart Tracking - When the fixed lens detects events, the pan/tilt lens will automatically pivot to focus on and track the moving object.
- One-Tap Smart Focus - Select an area in the wide-angle view, and the pan/tilt camera will focus on it instantly.
- IP66 Weather Resistance - Delivers reliable surveillance through rain, snow, dust, and scorching heat. Monitor your property with confidence, no matter the weather.
- Ethernet Support - Ideal for areas with weak Wi-Fi, an Ethernet connection guarantees smooth live streaming and faster data transmission.
- Free AI Detection & Notification - Get instant push notifications when motion, person, pets and vehicles are detected, there is no additional fee to use it.
- Works with Alexa, Google Assistant & Samsung SmartThings - Fully compatible with Amazon Alexa, Google Assistant and Samsung SmartThings.
- Smart Night Vision -Choose from vibrant full-color with spotlights, discreet black-and-white infrared, or an automatic Smart Mode based on Al light detection for optimal clarity in any nighttime scenario.
- Secure Local or Cloud Storage - Save footage continuously on up to a 512 GB microSD card (not included) or subscribe to Tapo Care for cloud storage which saves 30-day video.
- 2-Way Audio - Engage in seamless, real-time conversations with our two-way audio feature, designed for minimal latency and exceptional sound clarity.
Wide View, Sharp Zoom, Full Protection
Outdoor Dual Lens Pan/Tilt Security Camera - Tapo C545D
Dual 2K Lenses: Wide Views, Powerful Zoom
Pan, Tilt, and Capture It All
The top wide-angle lens is fixed in place but supports manual Pan (270°) and Tilt (-30° to -10°) adjustment for the best viewing angle. The bottom telephoto lens features automatic pan and tilt to follow motion or shift focus between different areas as needed.
Synchronised Smart Tracking
The two cameras dynamically work together to seamlessly follow movement-when the fixed lens detects events like motion, people, and pets, the pan/tilt lens will automatically pivot to focus on and track the moving object.
Minimise Blind Spots with Wide-Angle Lens
Magnify Details with Telephoto Lens
The 6mm telephoto lens delivers 3x clarity compared to standard lens and supports up to 10.8× digital zoom, ensuring every detail is clearly visible when you zoom in.
Panoramic Coverage of Two Areas, Simultaneously
Monitor two separate areas at the same time with just one powerful camera. Reduce blind spots and get a more thorough, comprehensive overview of your home.
Instant Detail with One-Tap Smart Focus
One tap for instant clarity: select an area in the wide-angle view, and the pan/tilt camera will focus on it instantly.[4]
Smarter, More Accurate Notifications Powered by AI
Stay informed with smart AI detection that recognises and notifies you of people, pets, and vehicles - all without any subscription fees. Tailor your alerts by selecting which types of detection will trigger notifications.
- Person and Motion Detection
- Pet Detection
- Vehicle Detection
- No Subscription Required
Smart & Versatile Night Vision Modes
Choose from vibrant full-colour with spotlights, discreet black-and-white infrared, or an automatic Smart Mode based on AI light detection for optimal clarity in any nighttime scenario.
Colour Night Vision
Integrated spotlights ensure full-colour capture and vivid details even in low-light conditions.
Infrared mode
Even in complete darkness, an advanced IR algorithm delivers clear black-and-white footage.
Smart Mode
Automatically switches from infrared to colour when motion is detected in frame.
Reliable Connectivity with Ethernet Support
Ensure a more stable and consistent connection for your camera with Ethernet support. Ideal for areas with weak Wi-Fi, an Ethernet connection guarantees smooth live streaming and faster data transmission.
Patrol Mode
Set the camera to automatically move between up to 8 preset viewing points at set times.
Local & Cloud Storage Options
Secure Local Storage
Supports up to 512GB local storage on microSD card[1].
Tapo Care Cloud Service
Receive notifications with detection snapshots, encrypted protection, data backups, and 30-day video clip history with Tapo Care cloud services[2].
Multi-Camera Management with HomeBase
Tapo H500 & H200[3] offer a convenient and centralised solution for viewing recorded video clips from your entire network of Tapo security cameras. Access and review footage from all your devices in one place for streamlined security management.
Private Spaces & Tailored Alerts
Customisable Privacy Zones
Create customisable privacy zones to block recording in specific areas, keeping sensitive spaces completely private.
Customisable Activity Zones
Set specific areas within the camera's field of view to monitor, so you only get notified when motion is detected where it matters.
Engineered for Weather Resilience
Delivers reliable surveillance through rain, snow, dust, and scorching heat. Monitor your property with confidence, no matter the weather.
- Operates in environments reaching 140°F (60°C)
- IP66 rating withstands water and dust
- Temperature resistance down to -22°F (-30°C)
Pair with Smart Assistants
Includes seamless integration with Amazon Alexa, Google Assistant, and Samsung SmartThings. View live streams on your Echo Show or Chromecast.
Two-Way Audio
Built-in premium microphone and speakers ensure you can hear and be heard with exceptional clarity.
Adaptable Installation Options
Tapo C545D can be securely mounted on a wall, affixed to the celling, or even held by a rod[5] - designed to withstand the elements and deliver dependable monitoring across diverse outdoor settings.
[1]MicroSD card needs to be purchased separately. Actual storage capacity depends on the size of the microSD card used.
[2]Subscribe for cloud storage at https://www.tapo.com/tapocare/
[3]Tapo H500 & H200 need to be purchased separately. Actual support may vary. Please refer to the official H500 & H200 supported device list for accuracy.
[4]Manual zoom-in is required to enlarge the PT lens image during live view. Actual operation may vary. Please follow the instructions in the Tapo app.
[5]The pole-mounting loop is not included and should be purchased separately.
CAMERA
Image Sensor
1/2.8" Progressive Scan CMOS Sensor
Lens
Focal Length: 6 mm ± 5%, 2.53 mm±5%
Aperture: F1.6 ± 10%, F1.6 ± 10%
Field of View: 66.5° (Diagonal), 57.3° (Horizontal), 31.7° (Vertical);
165.1° (Diagonal), 137.6° (Horizontal), 73.0° (Vertical)
Night Vision
850 nm IR LED (99 ft / 29.9 m), Color Night Vision
Day/Night Switch
IR-Cut Filter with Auto-Switching
Interface & Button
1× RJ45 (10M/100M) Ethernet Port
1× RESET Button
1× microSD Card Slot (Up to 512 GB)
VIDEO & AUDIO
Maximum Resolution
2K 3MP (2304 x 1296 px) + 2K 3MP (2304 x 1296 px)
Frame Rate
15 fps
Video Compression
H.264
Live View
Yes
Image Enhancement
3DNR
WDR
Audio Input & Output
Built-in Microphone and Speaker
Audio Communication
Two-Way Audio with Noise Cancellation
Siren Volume
99 dB (Level measured at 4-inch/10-cm distance)
STORAGE
Local Storage
microSD Card Slot on Camera (Up to 512 GB)
Cloud Storage
Tapo Care Cloud Storage Services (Subscription required)
DETECTION and NOTIFICATIONS
AI Detection
Motion Detection
Person Detection
Pet Detection
Vehicle Detection
Line-Crossing Detection
Camera Tampering
Activity Zones
Yes
*Only works with Motion/Person/Pet/Vehicle Detection.
Output Notification
System Notification
System Notification with Snapshot (Tapo Care Services)
NETWORK
Network Connectivity
Connect via Wi-Fi or Ethernet
Wireless Connectivity
IEEE 802.11 b/g/n/ax, 2.4 GHz
Protocol
TCP/IP, DHCP, ICMP, DNS, NTP, HTTPS, TCP, UDP
Ethernet Port
Yes
RTSP
Yes
ONVIF
Yes
Transmission Rate
11b: 11 Mbps
11g: 54 Mbps
11n: 72.2 Mbps
11ax: 143.4 Mbps
SECURITY
Security
On-Device Machine Learning
128-bit AES Encryption with SSL/TLS
WPA/WPA2-PSK/WPA3
POWER
Power Source
12 V DC Power Adapter
Input Voltage
100-240 V, 50/60 Hz
Output Voltage
12 V, 1 A (DC Power)
DC Power Connector Size
Inside Ø: 2.1 mm
Outside Ø: 5.5 mm
Power Cord Length
3 m
Typical Power Consumption
5.3 W
Maximum Power Consumption
11.2 W
GENERAL
Smart Integration
Google Assistant, Amazon Alexa, Samsung SmartThings
Weather Resistance
IP66
Mounting Options
Wall-Mounted
Eave-Mounted
Pole-Mounted
Operating Temperature
-30 ºC ~ 60 ºC (-22 °F ~ 140 °F )
Storage Temperature
-40 ºC ~ 60 ºC (-40 °F ~ 140 °F)
Operating Humidity
10% ~ 90% RH, Non-condensing
Storage Humidity
0 ~ 90% RH, Non-condensing
Dimensions ( W x D x H )
4.51 × 6.28 × 5.99 in (114.57 × 159.55 × 152.1 mm)
Weight
17.32 oz / 491 g
Package Content
Tapo C545D Camera ×1
Mounting Bracket ×1
Mounting Template Sticker ×1
Mounting Screws ×4
Mounting Anchors ×4
Waterproof Seal ×1
Waterproof Cable Attachments ×1
Power Adapter ×1
Quick Start Guide
Tapo C545D
Outdoor Dual Lens Pan/Tilt Security Camera
- 2K 3MP Dual Lens - Capture the full picture with dual 2K high definition optics, monitoring two separate areas at the same time with just one device. Engineered to minimize blind spots for optimal coverage.
- Wide-Angle & Telephoto Lens - With 165° FOV wide-angle lens and 6mm telephoto lens, it ensures all-around awareness and down-to-the-detail protection of your home.
- Synchronized Smart Tracking - When the fixed lens detects events, the pan/tilt lens will automatically pivot to focus on and track the moving object.
- One-Tap Smart Focus - Select an area in the wide-angle view, and the pan/tilt camera will focus on it instantly.
- IP66 Weather Resistance - Delivers reliable surveillance through rain, snow, dust, and scorching heat. Monitor your property with confidence, no matter the weather.
- Ethernet Support - Ideal for areas with weak Wi-Fi, an Ethernet connection guarantees smooth live streaming and faster data transmission.
- Free AI Detection & Notification - Get instant push notifications when motion, person, pets and vehicles are detected, there is no additional fee to use it.
- Works with Alexa, Google Assistant & Samsung SmartThings - Fully compatible with Amazon Alexa, Google Assistant and Samsung SmartThings.
- Smart Night Vision -Choose from vibrant full-color with spotlights, discreet black-and-white infrared, or an automatic Smart Mode based on Al light detection for optimal clarity in any nighttime scenario.
- Secure Local or Cloud Storage - Save footage continuously on up to a 512 GB microSD card (not included) or subscribe to Tapo Care for cloud storage which saves 30-day video.
- 2-Way Audio - Engage in seamless, real-time conversations with our two-way audio feature, designed for minimal latency and exceptional sound clarity.
Wide View, Sharp Zoom, Full Protection
Outdoor Dual Lens Pan/Tilt Security Camera - Tapo C545D
Dual 2K Lenses: Wide Views, Powerful Zoom
Pan, Tilt, and Capture It All
The top wide-angle lens is fixed in place but supports manual Pan (270°) and Tilt (-30° to -10°) adjustment for the best viewing angle. The bottom telephoto lens features automatic pan and tilt to follow motion or shift focus between different areas as needed.
Synchronised Smart Tracking
The two cameras dynamically work together to seamlessly follow movement-when the fixed lens detects events like motion, people, and pets, the pan/tilt lens will automatically pivot to focus on and track the moving object.
Minimise Blind Spots with Wide-Angle Lens
Magnify Details with Telephoto Lens
The 6mm telephoto lens delivers 3x clarity compared to standard lens and supports up to 10.8× digital zoom, ensuring every detail is clearly visible when you zoom in.
Panoramic Coverage of Two Areas, Simultaneously
Monitor two separate areas at the same time with just one powerful camera. Reduce blind spots and get a more thorough, comprehensive overview of your home.
Instant Detail with One-Tap Smart Focus
One tap for instant clarity: select an area in the wide-angle view, and the pan/tilt camera will focus on it instantly.[4]
Smarter, More Accurate Notifications Powered by AI
Stay informed with smart AI detection that recognises and notifies you of people, pets, and vehicles - all without any subscription fees. Tailor your alerts by selecting which types of detection will trigger notifications.
- Person and Motion Detection
- Pet Detection
- Vehicle Detection
- No Subscription Required
Smart & Versatile Night Vision Modes
Choose from vibrant full-colour with spotlights, discreet black-and-white infrared, or an automatic Smart Mode based on AI light detection for optimal clarity in any nighttime scenario.
Colour Night Vision
Integrated spotlights ensure full-colour capture and vivid details even in low-light conditions.
Infrared mode
Even in complete darkness, an advanced IR algorithm delivers clear black-and-white footage.
Smart Mode
Automatically switches from infrared to colour when motion is detected in frame.
Reliable Connectivity with Ethernet Support
Ensure a more stable and consistent connection for your camera with Ethernet support. Ideal for areas with weak Wi-Fi, an Ethernet connection guarantees smooth live streaming and faster data transmission.
Patrol Mode
Set the camera to automatically move between up to 8 preset viewing points at set times.
Local & Cloud Storage Options
Secure Local Storage
Supports up to 512GB local storage on microSD card[1].
Tapo Care Cloud Service
Receive notifications with detection snapshots, encrypted protection, data backups, and 30-day video clip history with Tapo Care cloud services[2].
Multi-Camera Management with HomeBase
Tapo H500 & H200[3] offer a convenient and centralised solution for viewing recorded video clips from your entire network of Tapo security cameras. Access and review footage from all your devices in one place for streamlined security management.
Private Spaces & Tailored Alerts
Customisable Privacy Zones
Create customisable privacy zones to block recording in specific areas, keeping sensitive spaces completely private.
Customisable Activity Zones
Set specific areas within the camera's field of view to monitor, so you only get notified when motion is detected where it matters.
Engineered for Weather Resilience
Delivers reliable surveillance through rain, snow, dust, and scorching heat. Monitor your property with confidence, no matter the weather.
- Operates in environments reaching 140°F (60°C)
- IP66 rating withstands water and dust
- Temperature resistance down to -22°F (-30°C)
Pair with Smart Assistants
Includes seamless integration with Amazon Alexa, Google Assistant, and Samsung SmartThings. View live streams on your Echo Show or Chromecast.
Two-Way Audio
Built-in premium microphone and speakers ensure you can hear and be heard with exceptional clarity.
Adaptable Installation Options
Tapo C545D can be securely mounted on a wall, affixed to the celling, or even held by a rod[5] - designed to withstand the elements and deliver dependable monitoring across diverse outdoor settings.
[1]MicroSD card needs to be purchased separately. Actual storage capacity depends on the size of the microSD card used.
[2]Subscribe for cloud storage at https://www.tapo.com/tapocare/
[3]Tapo H500 & H200 need to be purchased separately. Actual support may vary. Please refer to the official H500 & H200 supported device list for accuracy.
[4]Manual zoom-in is required to enlarge the PT lens image during live view. Actual operation may vary. Please follow the instructions in the Tapo app.
[5]The pole-mounting loop is not included and should be purchased separately.
CAMERA
Image Sensor
1/2.8" Progressive Scan CMOS Sensor
Lens
Focal Length: 6 mm ± 5%, 2.53 mm±5%
Aperture: F1.6 ± 10%, F1.6 ± 10%
Field of View: 66.5° (Diagonal), 57.3° (Horizontal), 31.7° (Vertical);
165.1° (Diagonal), 137.6° (Horizontal), 73.0° (Vertical)
Night Vision
850 nm IR LED (99 ft / 29.9 m), Color Night Vision
Day/Night Switch
IR-Cut Filter with Auto-Switching
Interface & Button
1× RJ45 (10M/100M) Ethernet Port
1× RESET Button
1× microSD Card Slot (Up to 512 GB)
VIDEO & AUDIO
Maximum Resolution
2K 3MP (2304 x 1296 px) + 2K 3MP (2304 x 1296 px)
Frame Rate
15 fps
Video Compression
H.264
Live View
Yes
Image Enhancement
3DNR
WDR
Audio Input & Output
Built-in Microphone and Speaker
Audio Communication
Two-Way Audio with Noise Cancellation
Siren Volume
99 dB (Level measured at 4-inch/10-cm distance)
STORAGE
Local Storage
microSD Card Slot on Camera (Up to 512 GB)
Cloud Storage
Tapo Care Cloud Storage Services (Subscription required)
DETECTION and NOTIFICATIONS
AI Detection
Motion Detection
Person Detection
Pet Detection
Vehicle Detection
Line-Crossing Detection
Camera Tampering
Activity Zones
Yes
*Only works with Motion/Person/Pet/Vehicle Detection.
Output Notification
System Notification
System Notification with Snapshot (Tapo Care Services)
NETWORK
Network Connectivity
Connect via Wi-Fi or Ethernet
Wireless Connectivity
IEEE 802.11 b/g/n/ax, 2.4 GHz
Protocol
TCP/IP, DHCP, ICMP, DNS, NTP, HTTPS, TCP, UDP
Ethernet Port
Yes
RTSP
Yes
ONVIF
Yes
Transmission Rate
11b: 11 Mbps
11g: 54 Mbps
11n: 72.2 Mbps
11ax: 143.4 Mbps
SECURITY
Security
On-Device Machine Learning
128-bit AES Encryption with SSL/TLS
WPA/WPA2-PSK/WPA3
POWER
Power Source
12 V DC Power Adapter
Input Voltage
100-240 V, 50/60 Hz
Output Voltage
12 V, 1 A (DC Power)
DC Power Connector Size
Inside Ø: 2.1 mm
Outside Ø: 5.5 mm
Power Cord Length
3 m
Typical Power Consumption
5.3 W
Maximum Power Consumption
11.2 W
GENERAL
Smart Integration
Google Assistant, Amazon Alexa, Samsung SmartThings
Weather Resistance
IP66
Mounting Options
Wall-Mounted
Eave-Mounted
Pole-Mounted
Operating Temperature
-30 ºC ~ 60 ºC (-22 °F ~ 140 °F )
Storage Temperature
-40 ºC ~ 60 ºC (-40 °F ~ 140 °F)
Operating Humidity
10% ~ 90% RH, Non-condensing
Storage Humidity
0 ~ 90% RH, Non-condensing
Dimensions ( W x D x H )
4.51 × 6.28 × 5.99 in (114.57 × 159.55 × 152.1 mm)
Weight
17.32 oz / 491 g
Package Content
Tapo C545D Camera ×1
Mounting Bracket ×1
Mounting Template Sticker ×1
Mounting Screws ×4
Mounting Anchors ×4
Waterproof Seal ×1
Waterproof Cable Attachments ×1
Power Adapter ×1
Quick Start Guide
Specifications
- Image Sensor
- 1/2.8" Progressive Scan CMOS Sensor
- Lens
- Focal Length: 6 mm ± 5%, 2.53 mm±5%
- Aperture: F1.6 ± 10%, F1.6 ± 10%
- Field of View: 66.5° (Diagonal), 57.3° (Horizontal), 31.7° (Vertical);
- 165.1° (Diagonal), 137.6° (Horizontal), 73.0° (Vertical)
- Night Vision
- 850 nm IR LED (99 ft / 29.9 m), Color Night Vision
- Day/Night Switch
- IR-Cut Filter with Auto-Switching
- Interface & Button
- 1× RJ45 (10M/100M) Ethernet Port
- 1× RESET Button
- 1× microSD Card Slot (Up to 512 GB)
- Maximum Resolution
- 2K 3MP (2304 x 1296 px) + 2K 3MP (2304 x 1296 px)
- Frame Rate
- 15 fps
- Video Compression
- H.264
- Live View
- Yes
- Image Enhancement
- 3DNR
- WDR
- Audio Input & Output
- Built-in Microphone and Speaker
- Audio Communication
- Two-Way Audio with Noise Cancellation
- Siren Volume
- 99 dB (Level measured at 4-inch/10-cm distance)
- Local Storage
- microSD Card Slot on Camera (Up to 512 GB)
- Cloud Storage
- Tapo Care Cloud Storage Services (Subscription required)
- AI Detection
- Motion Detection
- Person Detection
- Pet Detection
- Vehicle Detection
- Line-Crossing Detection
- Camera Tampering
- Activity Zones
- Yes
- *Only works with Motion/Person/Pet/Vehicle Detection.
- Output Notification
- System Notification
- System Notification with Snapshot (Tapo Care Services)
- Network Connectivity
- Connect via Wi-Fi or Ethernet
- Wireless Connectivity
- IEEE 802.11 b/g/n/ax, 2.4 GHz
- Protocol
- TCP/IP, DHCP, ICMP, DNS, NTP, HTTPS, TCP, UDP
- Ethernet Port
- Yes
- RTSP
- Yes
- ONVIF
- Yes
- Transmission Rate
- 11b: 11 Mbps
- 11g: 54 Mbps
- 11n: 72.2 Mbps
- 11ax: 143.4 Mbps
- Security
- On-Device Machine Learning
- 128-bit AES Encryption with SSL/TLS
- WPA/WPA2-PSK/WPA3
- Power Source
- 12 V DC Power Adapter
- Input Voltage
- 100-240 V, 50/60 Hz
- Output Voltage
- 12 V, 1 A (DC Power)
- DC Power Connector Size
- Inside Ø: 2.1 mm
- Outside Ø: 5.5 mm
- Power Cord Length
- 3 m
- Typical Power Consumption
- 5.3 W
- Maximum Power Consumption
- 11.2 W
- Smart Integration
- Google Assistant, Amazon Alexa, Samsung SmartThings
- Weather Resistance
- IP66
- Mounting Options
- Wall-Mounted
- Eave-Mounted
- Pole-Mounted
- Operating Temperature
- -30 ºC ~ 60 ºC (-22 °F ~ 140 °F )
- Storage Temperature
- -40 ºC ~ 60 ºC (-40 °F ~ 140 °F)
- Operating Humidity
- 10% ~ 90% RH, Non-condensing
- Storage Humidity
- 0 ~ 90% RH, Non-condensing
- Dimensions ( W x D x H )
- 4.51 × 6.28 × 5.99 in (114.57 × 159.55 × 152.1 mm)
- Weight
- 17.32 oz / 491 g
- Package Content
- Tapo C545D Camera ×1
- Mounting Bracket ×1
- Mounting Template Sticker ×1
- Mounting Screws ×4
- Mounting Anchors ×4
- Waterproof Seal ×1
- Waterproof Cable Attachments ×1
- Power Adapter ×1
- Quick Start Guide
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.