Apple
Apple AirPods Pro 2 True Wireless In-Ear Headphones with MagSafe Charging Case (USB-C)
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Description
Apple AirPods Pro 2 True Wireless In-Ear Headphones with MagSafe Charging Case (USB-C) Active Noise Cancellation - Spatial Audio - Advanced Find My - Up to 6 Hours Battery Life / 30 Hours Total
Apple AirPods at PB Tech
Audio Technology
Custom high-excursion Apple driver
Custom high dynamic range amplifier
Pro-level Active Noise Cancellation[1]
Adaptive Audio[2]
Transparency mode[3]
Conversation Awareness[2]
Voice Isolation[4]
Personalised Volume[4]
Loud Sound Reduction
Personalised Spatial Audio with dynamic head tracking[5]
Adaptive EQ
Vent system for pressure equalisation
Hearing Health
Hearing Test[6]
Hearing Aid[6]
Loud Sound Reduction
Sensors
Dual beamforming microphones
Inward-facing microphone
Skin-detect sensor
Motion-detecting accelerometer
Speech-detecting accelerometer
Touch control
Chip
Apple H2 headphone chip
Apple U1 chip in MagSafe Charging Case (USB-C)
Controls
Press once to play or pause media
Press once to answer a call, or mute or unmute
Press twice to end a call
Press twice to skip forward
Press three times to skip back
Press and hold to switch between listening modes
Swipe up or down to adjust volume
Say "Hey Siri" to do things like play a song, make a call or get directions
Dust, Sweat and Water Resistance[7]
Dust-, sweat- and water-resistant (IP54): AirPods Pro and charging case
Size and Weight (Each)[8]
AirPod (individual)
Height: 30.9 mm (1.22 inches)
Width: 21.8 mm (0.86 inch)
Depth: 24.0 mm (0.94 inch)
Weight: 5.3 grams (0.19 ounce)
Charging case
Height: 45.2 mm (1.78 inches)
Width: 60.6 mm (2.39 inches)
Depth: 21.7 mm (0.85 inch)
Weight: 50.8 grams (1.79 ounces)
Charging Case
Works with MagSafe charger, Apple Watch charger, Qi-certified chargers or USB-C connector
Battery
AirPods Pro 2:
Up to 6 hours of listening time with a single charge (up to 5.5 hours with Spatial Audio and Head Tracking enabled)[9]
Up to 4.5 hours of talk time with a single charge[10]
AirPods Pro 2 with MagSafe Charging Case (USB-C)[11]:
Up to 30 hours of listening time[12]
Up to 24 hours of talk time[13]
5 minutes in the case provides around 1 hour of listening time[14] or around 1 hour of talk time[15]
Connectivity
Bluetooth® 5.3 wireless technology
In the Box
AirPods Pro 2
MagSafe Charging Case (USB-C) with speaker and lanyard loop
Silicone ear tips (four sizes: XS, S, M, L)
USB-C Charge Cable
Documentation
Accessibility
Accessibility features help people with disabilities get the most out of their AirPods Pro. Features include:
Live Listen audio[16]
Headphone levels
Headphone Accommodations
Conversation Boost
System Requirements
iPhone and iPod touch models with the latest version of iOS
iPad models with the latest version of iPadOS
Apple Watch models with the latest version of watchOS
Mac models with the latest version of macOS
Apple TV models with the latest version of tvOS
AirPods Pro can be used as Bluetooth® headphones with Apple devices using earlier software and with non-Apple devices, but functionality is limited.
Notes
1. Up to 2x more Active Noise Cancellation compared with AirPods Pro (1st generation) and AirPods 4 with Active Noise Cancellation.
2. Available on compatible devices running iOS 18, iPadOS 18 or macOS Sequoia and later, when paired with AirPods 4 with Active Noise Cancellation or AirPods Pro 2 with the latest firmware.
3. Device performance and noise control features like Active Noise Cancellation, Adaptive Audio and Transparency can be affected by debris or earwax build-up. Clean the device regularly to maintain performance and full feature functionality. Refer to support.apple.com/en-nz/102672 for AirPods 4 cleaning instructions. Refer to support.apple.com/en-nz/120409 for AirPods Pro 2 cleaning instructions.
4. Available on compatible devices running iOS 18, iPadOS 18 or macOS Sequoia and later, when paired with AirPods 4, AirPods 4 with Active Noise Cancellation or AirPods Pro 2 with the latest firmware.
5. Compatible hardware and software required. Works with compatible content in supported apps. Not all content available in Dolby Atmos. iPhone with TrueDepth camera required to create a personal profile for Spatial Audio, which will sync across Apple devices running the latest operating system software, including iOS, iPadOS, macOS and tvOS.
6. The Hearing Test and Hearing Aid features are expected to be available late 2024. The Hearing Aid feature is pending regulatory review. Both features will be supported on AirPods Pro 2 with the latest firmware paired with a compatible iPhone or iPad with iOS 18 or iPadOS 18 and later and will be intended for people 18 years old or older. The Hearing Aid feature will also be supported on a compatible Mac with macOS Sequoia and later. It will be intended for people with perceived mild to moderate hearing loss.
7. AirPods Pro 2 and charging case are dust-, sweat- and water-resistant for non-water sports and exercise. AirPods Pro 2 and charging case were tested under controlled laboratory conditions, and have a rating of IP54 under IEC standard 60529. Dust, sweat and water resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge wet AirPods Pro 2; refer to support.apple.com/en-nz/HT210711 for cleaning and drying instructions.
8. Size and weight vary by configuration and manufacturing process.
9. Testing conducted by Apple in August 2023 using preproduction AirPods Pro 2 with MagSafe Charging Case (USB-C) and software paired with preproduction iPhone 15 Pro units and software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50 per cent and Active Noise Cancellation was enabled. With Spatial Audio and Head Tracking enabled, listening time was up to 5.5 hours. Testing consisted of full AirPods Pro battery discharge while playing audio until the first AirPod Pro stopped playback. Battery life depends on device settings, environment, usage and many other factors.
10. Testing conducted by Apple in August 2023 using preproduction AirPods Pro 2 with MagSafe Charging Case (USB-C) and software paired with preproduction iPhone 15 Pro units and software. Volume was set to 50 per cent and Active Noise Cancellation was enabled. Testing consisted of full AirPods Pro battery discharge with a mobile phone call until the first AirPod Pro stopped playing call audio. Battery life depends on device settings, environment, usage and many other factors.
11. MagSafe charging requires a compatible MagSafe charger (sold separately). Wireless charging requires a Qi-certified wireless charger (sold separately). AirPods (3rd generation) charging case also works with the Apple Watch charger or Lightning connector. AirPods Pro 2 charging case also works with the Apple Watch charger or USB-C connector.
12. Testing conducted by Apple in August 2023 using preproduction AirPods Pro 2 with MagSafe Charging Case (USB-C) and software paired with preproduction iPhone 15 Pro units and software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50 per cent and Active Noise Cancellation was enabled. Testing consisted of full AirPods Pro battery discharge while playing audio until the first AirPod Pro stopped playback. The drained AirPods Pro were charged to 100 per cent, then audio playback was resumed and continued until the first AirPod Pro stopped playback. This cycle was repeated until both AirPods Pro and the charging case were fully discharged. Battery life depends on device settings, environment, usage and many other factors.
13. Testing conducted by Apple in August 2023 using preproduction AirPods Pro 2 with MagSafe Charging Case (USB-C) and software paired with preproduction iPhone 15 Pro units and software. Volume was set to 50 per cent and Active Noise Cancellation was enabled. Testing consisted of full AirPods Pro battery discharge with a mobile phone call until the first AirPod Pro stopped playing call audio. The drained AirPods Pro were charged to 100 per cent, then the mobile phone call was restarted and continued until the first AirPod Pro stopped playing call audio. This cycle was repeated until both AirPods Pro and the charging case were fully discharged. Battery life depends on device settings, environment, usage and many other factors.
14. Testing conducted by Apple in August 2023 using preproduction AirPods Pro 2 with MagSafe Charging Case (USB-C) and software paired with preproduction iPhone 15 Pro units and software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50 per cent and Active Noise Cancellation was enabled. 5-minute charge testing conducted with drained AirPods Pro that were charged for 5 minutes, then audio playback was started until the first AirPod Pro stopped playback. Battery life depends on device settings, environment, usage and many other factors.
15. Testing conducted by Apple in August 2023 using preproduction AirPods Pro 2 with MagSafe Charging Case (USB-C) and software paired with preproduction iPhone 15 Pro units and software. Volume was set to 50 per cent and Active Noise Cancellation was enabled. 5-minute charge testing was conducted with drained AirPods Pro that were charged for 5 minutes, then a mobile phone call was started and continued until the first AirPod Pro stopped playing call audio. Battery life depends on device settings, environment, usage and many other factors.
16. Requires the latest version of iOS or iPadOS.
17. Data is accurate as of product launch.
18. Efficiency performance is based on the US Department of Energy Federal Energy Conservation Standards for Battery Chargers.
19. Apple's Regulated Substances Specification describes Apple's restrictions on the use of certain chemical substances in materials in Apple products, accessories, manufacturing processes and packaging used for shipping products to Apple's end-customers. Restrictions are derived from international laws or directives, regulatory agencies, eco-label requirements, environmental standards and Apple policies. Every Apple product is free of PVC and phthalates except for AC power cords in India, Thailand (for two-prong AC power cords) and South Korea, where we continue to seek government approval for our PVC and phthalates replacement. Apple products comply with the European Union Directive 2011/65/EU and its amendments, including exemptions for the use of lead such as high-temperature solder. Apple is working to phase out the use of these exempted substances for new products where technically possible.
20. Responsible sourcing of wood fibre is defined in Apple's Responsible Fiber Specification. We consider wood fibres to include bamboo.
21. Breakdown of US retail packaging by weight. Adhesives, inks and coatings are excluded from our calculations of plastic content and packaging weight.
Apple AirPods at PB Tech
Audio Technology
Custom high-excursion Apple driver
Custom high dynamic range amplifier
Pro-level Active Noise Cancellation[1]
Adaptive Audio[2]
Transparency mode[3]
Conversation Awareness[2]
Voice Isolation[4]
Personalised Volume[4]
Loud Sound Reduction
Personalised Spatial Audio with dynamic head tracking[5]
Adaptive EQ
Vent system for pressure equalisation
Hearing Health
Hearing Test[6]
Hearing Aid[6]
Loud Sound Reduction
Sensors
Dual beamforming microphones
Inward-facing microphone
Skin-detect sensor
Motion-detecting accelerometer
Speech-detecting accelerometer
Touch control
Chip
Apple H2 headphone chip
Apple U1 chip in MagSafe Charging Case (USB-C)
Controls
Press once to play or pause media
Press once to answer a call, or mute or unmute
Press twice to end a call
Press twice to skip forward
Press three times to skip back
Press and hold to switch between listening modes
Swipe up or down to adjust volume
Say "Hey Siri" to do things like play a song, make a call or get directions
Dust, Sweat and Water Resistance[7]
Dust-, sweat- and water-resistant (IP54): AirPods Pro and charging case
Size and Weight (Each)[8]
AirPod (individual)
Height: 30.9 mm (1.22 inches)
Width: 21.8 mm (0.86 inch)
Depth: 24.0 mm (0.94 inch)
Weight: 5.3 grams (0.19 ounce)
Charging case
Height: 45.2 mm (1.78 inches)
Width: 60.6 mm (2.39 inches)
Depth: 21.7 mm (0.85 inch)
Weight: 50.8 grams (1.79 ounces)
Charging Case
Works with MagSafe charger, Apple Watch charger, Qi-certified chargers or USB-C connector
Battery
AirPods Pro 2:
Up to 6 hours of listening time with a single charge (up to 5.5 hours with Spatial Audio and Head Tracking enabled)[9]
Up to 4.5 hours of talk time with a single charge[10]
AirPods Pro 2 with MagSafe Charging Case (USB-C)[11]:
Up to 30 hours of listening time[12]
Up to 24 hours of talk time[13]
5 minutes in the case provides around 1 hour of listening time[14] or around 1 hour of talk time[15]
Connectivity
Bluetooth® 5.3 wireless technology
In the Box
AirPods Pro 2
MagSafe Charging Case (USB-C) with speaker and lanyard loop
Silicone ear tips (four sizes: XS, S, M, L)
USB-C Charge Cable
Documentation
Accessibility
Accessibility features help people with disabilities get the most out of their AirPods Pro. Features include:
Live Listen audio[16]
Headphone levels
Headphone Accommodations
Conversation Boost
System Requirements
iPhone and iPod touch models with the latest version of iOS
iPad models with the latest version of iPadOS
Apple Watch models with the latest version of watchOS
Mac models with the latest version of macOS
Apple TV models with the latest version of tvOS
AirPods Pro can be used as Bluetooth® headphones with Apple devices using earlier software and with non-Apple devices, but functionality is limited.
Notes
1. Up to 2x more Active Noise Cancellation compared with AirPods Pro (1st generation) and AirPods 4 with Active Noise Cancellation.
2. Available on compatible devices running iOS 18, iPadOS 18 or macOS Sequoia and later, when paired with AirPods 4 with Active Noise Cancellation or AirPods Pro 2 with the latest firmware.
3. Device performance and noise control features like Active Noise Cancellation, Adaptive Audio and Transparency can be affected by debris or earwax build-up. Clean the device regularly to maintain performance and full feature functionality. Refer to support.apple.com/en-nz/102672 for AirPods 4 cleaning instructions. Refer to support.apple.com/en-nz/120409 for AirPods Pro 2 cleaning instructions.
4. Available on compatible devices running iOS 18, iPadOS 18 or macOS Sequoia and later, when paired with AirPods 4, AirPods 4 with Active Noise Cancellation or AirPods Pro 2 with the latest firmware.
5. Compatible hardware and software required. Works with compatible content in supported apps. Not all content available in Dolby Atmos. iPhone with TrueDepth camera required to create a personal profile for Spatial Audio, which will sync across Apple devices running the latest operating system software, including iOS, iPadOS, macOS and tvOS.
6. The Hearing Test and Hearing Aid features are expected to be available late 2024. The Hearing Aid feature is pending regulatory review. Both features will be supported on AirPods Pro 2 with the latest firmware paired with a compatible iPhone or iPad with iOS 18 or iPadOS 18 and later and will be intended for people 18 years old or older. The Hearing Aid feature will also be supported on a compatible Mac with macOS Sequoia and later. It will be intended for people with perceived mild to moderate hearing loss.
7. AirPods Pro 2 and charging case are dust-, sweat- and water-resistant for non-water sports and exercise. AirPods Pro 2 and charging case were tested under controlled laboratory conditions, and have a rating of IP54 under IEC standard 60529. Dust, sweat and water resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge wet AirPods Pro 2; refer to support.apple.com/en-nz/HT210711 for cleaning and drying instructions.
8. Size and weight vary by configuration and manufacturing process.
9. Testing conducted by Apple in August 2023 using preproduction AirPods Pro 2 with MagSafe Charging Case (USB-C) and software paired with preproduction iPhone 15 Pro units and software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50 per cent and Active Noise Cancellation was enabled. With Spatial Audio and Head Tracking enabled, listening time was up to 5.5 hours. Testing consisted of full AirPods Pro battery discharge while playing audio until the first AirPod Pro stopped playback. Battery life depends on device settings, environment, usage and many other factors.
10. Testing conducted by Apple in August 2023 using preproduction AirPods Pro 2 with MagSafe Charging Case (USB-C) and software paired with preproduction iPhone 15 Pro units and software. Volume was set to 50 per cent and Active Noise Cancellation was enabled. Testing consisted of full AirPods Pro battery discharge with a mobile phone call until the first AirPod Pro stopped playing call audio. Battery life depends on device settings, environment, usage and many other factors.
11. MagSafe charging requires a compatible MagSafe charger (sold separately). Wireless charging requires a Qi-certified wireless charger (sold separately). AirPods (3rd generation) charging case also works with the Apple Watch charger or Lightning connector. AirPods Pro 2 charging case also works with the Apple Watch charger or USB-C connector.
12. Testing conducted by Apple in August 2023 using preproduction AirPods Pro 2 with MagSafe Charging Case (USB-C) and software paired with preproduction iPhone 15 Pro units and software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50 per cent and Active Noise Cancellation was enabled. Testing consisted of full AirPods Pro battery discharge while playing audio until the first AirPod Pro stopped playback. The drained AirPods Pro were charged to 100 per cent, then audio playback was resumed and continued until the first AirPod Pro stopped playback. This cycle was repeated until both AirPods Pro and the charging case were fully discharged. Battery life depends on device settings, environment, usage and many other factors.
13. Testing conducted by Apple in August 2023 using preproduction AirPods Pro 2 with MagSafe Charging Case (USB-C) and software paired with preproduction iPhone 15 Pro units and software. Volume was set to 50 per cent and Active Noise Cancellation was enabled. Testing consisted of full AirPods Pro battery discharge with a mobile phone call until the first AirPod Pro stopped playing call audio. The drained AirPods Pro were charged to 100 per cent, then the mobile phone call was restarted and continued until the first AirPod Pro stopped playing call audio. This cycle was repeated until both AirPods Pro and the charging case were fully discharged. Battery life depends on device settings, environment, usage and many other factors.
14. Testing conducted by Apple in August 2023 using preproduction AirPods Pro 2 with MagSafe Charging Case (USB-C) and software paired with preproduction iPhone 15 Pro units and software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50 per cent and Active Noise Cancellation was enabled. 5-minute charge testing conducted with drained AirPods Pro that were charged for 5 minutes, then audio playback was started until the first AirPod Pro stopped playback. Battery life depends on device settings, environment, usage and many other factors.
15. Testing conducted by Apple in August 2023 using preproduction AirPods Pro 2 with MagSafe Charging Case (USB-C) and software paired with preproduction iPhone 15 Pro units and software. Volume was set to 50 per cent and Active Noise Cancellation was enabled. 5-minute charge testing was conducted with drained AirPods Pro that were charged for 5 minutes, then a mobile phone call was started and continued until the first AirPod Pro stopped playing call audio. Battery life depends on device settings, environment, usage and many other factors.
16. Requires the latest version of iOS or iPadOS.
17. Data is accurate as of product launch.
18. Efficiency performance is based on the US Department of Energy Federal Energy Conservation Standards for Battery Chargers.
19. Apple's Regulated Substances Specification describes Apple's restrictions on the use of certain chemical substances in materials in Apple products, accessories, manufacturing processes and packaging used for shipping products to Apple's end-customers. Restrictions are derived from international laws or directives, regulatory agencies, eco-label requirements, environmental standards and Apple policies. Every Apple product is free of PVC and phthalates except for AC power cords in India, Thailand (for two-prong AC power cords) and South Korea, where we continue to seek government approval for our PVC and phthalates replacement. Apple products comply with the European Union Directive 2011/65/EU and its amendments, including exemptions for the use of lead such as high-temperature solder. Apple is working to phase out the use of these exempted substances for new products where technically possible.
20. Responsible sourcing of wood fibre is defined in Apple's Responsible Fiber Specification. We consider wood fibres to include bamboo.
21. Breakdown of US retail packaging by weight. Adhesives, inks and coatings are excluded from our calculations of plastic content and packaging weight.
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.