Professional performance all day long Communicate with confidence all day with over 36 hours of talk time, talk-through mode and intuitive boom arm call control. Protects from listening fatigue EPOS BrainAdapt™ technology protects your brain from fatigue caused by poor audio and noise, boosting your focus and productivity. Microsoft Teams Open Office certified Meets Microsoft's Open Office requirements for noise suppression and voice pick-up. Hear the difference of unmatched voice clarity With IMPACT 500, every word comes through clear. EPOS adaptive beamforming microphone technology scans the environment 32,000 times per second, intelligently detecting and suppressing background noise while preserving your voice's natural, authentic sound with effortless clarity.
Adapts to every setup: Dongle and native Bluetooth® support The IMPACT 500 is the first EPOS headset designed to support native Bluetooth® connectivity for Microsoft Teams (available via an upcoming software release). Whether you prefer the reliable stability and broad compatibility of a dongle or the convenience and efficiency of native Bluetooth®, the IMPACT 500 gives you the freedom to connect your way. Enjoy seamless performance across any workspace or device setup - empowering both IT managers and users with true flexibility.
Smart noise cancellation, designed for real focus Using deep insights into how the brain processes sound, EPOS' unique approach to noise cancellation is focused on creating a well-balanced active noise cancellation to support focus throughout a workday. To deliver effective noise reduction across all frequencies, the IMPACT 500 uses hybrid active noise cancellation - combining microphones inside and outside the earcups for optimal performance. The hybrid active noise cancellation in IMPACT 500 is carefully optimized to block out just the right amount of background noise to help you concentrate on what matters.
What is hybrid ANC? Hybrid ANC combines feed-forward ANC, an external noise-sensing microphone which detects ambient sounds before they reach your ears, with feedback ANC, an internal noise sensing microphone which monitors sounds from the speaker.
Power that keeps up with your schedule With up to 36 hours of talk time and 89 hours of listening time, the IMPACT 500 keeps you connected through back-to-back meetings, calls, and collaboration sessions - all without interruption.Need to chat with a colleague? TalkThrough mode lets you hold quick conversations without removing your headset. Simply toggle it on or off using a button on the earcup for effortless interaction.
Protect your brain with EPOS BrainAdapt™ IMPACT 500 is designed to support your performance from the first call to the last, and with EPOS BrainAdapt™ technology, it goes a step further. By reducing the cognitive load caused by poor audio and distracting noise, BrainAdapt™ helps protect your brain from listening fatigue, allowing you to stay focused and productive throughout the day.
- Product Series
- IMPACT 500
- Variant
- IMPACT 500 MS UC ANC WL USB-C+A
- Description
- Bluetooth® ANC headset for business professionals, powered by EPOS AI™ for crystal-clear calls.
- Model No.
- 1001490
- Wearing style
- Headband, Double Sided
- Technology
- Bluetooth
- Connectivity
- Native Bluetooth, Dongle (USB-C), USB-A, USB-C
- Wireless range
- 30 m
- Compatible with
- Mobile phone, PC / Soft phone
- Busylight
- Yes, Single-sided
- Multipoint connectivity
- Dual
- ANC
- Yes
- Size
- 65 mm x 169 mm x 174 mm
- Weight
- 139 g
- Certified for
- Zoom, Google Meet, Microsoft Teams
- Microsoft's Open Office Requirements
- Yes
- Charging time
- 1 hours 30 minutes
- Fast charging
- Yes, 10 minutes for 310 min listening time
- Max talking time
- 35 hours
- Max listening time
- 89 hours
- Speaker Frequency response
- 20 - 20000
- Microphone
- 3-microphone technology
- Bandwidth (in call mode)
- Wideband
- Anc Type
- Hybrid
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.