ASUS PRIME B850M-A WIFI-CSM For AMD Ryzen 7000/8000/9000 Series CPUs Socket AM5 - MATX Motherboard
PRIME B850M-A WIFI-CSM
ASUS Prime series motherboards are expertly engineered to unleash the full potential of AMD Ryzen™ 9000 series processors. The PRIME B850M-A WIFI-CSM motherboard provides users and PC DIY builders with a range of performance optimizations via intuitive software and firmware features. It's designed to be Advanced AI PC-ready, offering the power and connectivity needed for demanding AI applications.
Performance
Cooling
Flexibility
Customization
ASUS Corporate Stable Model
ASUS Corporate Stable Model (CSM) is a commercial program designed to provide stable and reliable motherboards. Offering up to 36-month product lifecycle support and 6-month end-of-life notice to allow sufficient lead times for your organization to get ready for product transitions. Each purchase of an ASUS CSM motherboard comes with ASUS Control Center Express - server-grade IT management software.
* Lifecycle support, program offering and supply status may vary by region. Please consult your local sales representative for more information.
ASUS Control Center Express
ASUS Control Center Express is an integrated IT monitoring and management software designed to deploy faster, simplify IT operations and improve productivity with comprehensive control and user-friendly functions. ASUS Control Center Express is compatible with over 100 ASUS motherboards to provide a high-quality, TCO-optimized solution for your business needs.
Optimize IT endpoint management
Designed to assist IT staff in monitoring and controlling devices within their corporate networks, and facilitate inventory checking in multiple locations remotely.
Automate IT maintenance
Allows IT staff to schedule automatic updates of the latest BIOS, software and utilities to specific or all devices at off-peak times, enhancing system stability and IT operational flexibility.
Securely manage all of endpoints
Securely manage endpoint configuration, portable storage access and PC software applications by enabling them to create grouping rules on individual devices.
Performance - AI Solutions
ASUS AI Solutions include AI Cache Boost to supercharge large language model (LLM) workflows, ASUS AI Advisor as your technical expert with expertise in PC performance.
AI Cache Boost
Supercharge your large language model (LLM) workflows with AI Cache Boost. Exclusive to ASUS AMD 800 and 600 series motherboards that use Ryzen™ 9000 Series CPUs, this BIOS setting optimizes CPU cache and memory pathways to deliver up to 29% faster local LLM performance with high-speed memory tuning.
AI Advisor
ASUS AI Advisor allows users to explore the functionality and advanced features of ASUS motherboards in a simple and straightforward way.1
Performance - Digital Power Design
PRIME B850M-A WIFI-CSM features an 8+2+1 phase power design with discrete MOSFETs, ensuring efficient and stable power delivery for AMD processors plus steady performance for day-to-day use.
- 8 Vcore power
- 2 SOC power
- 1 Misc power
Six-layer PCB design - Enhanced stability and overclocking.
The multi-layered printed circuit board design quickly dissipates heat around the voltage regulators to improve overall system stability and provide the CPU with more overclocking headroom.
Digi+ VRM control - Real-time voltage control.
The Digi+ voltage-regulator module (VRM) delivers real-time control over voltage droop, automatically switching frequency and power-efficiency settings.
Enhanced Memory & Storage Performance - Enhanced DDR5 performance
Comprehensive memory tuning options are the cornerstone of PRIME motherboards. The PRIME B850M-A WIFI-CSM maximizes the potential of your DDR5 modules, from entry-level to extreme-speed kits.
For entry-level modules without EXPO™ support, ASUS Enhanced Memory Profile (AEMP) automatically detects memory chips and provides optimized profiles for enhanced performance.
For those looking to surpass stock DDR5 speeds, the PRIME B850M-A WIFI-CSM offers extensive AMD Extended Profiles for Overclocking (EXPO™) support and a wide array of UEFI settings for further performance tweaks.
Three M.2 slots (up to 128 Gbps)
PRIME B850M-A WIFI-CSM offers a total of three M.2 slots, including one that supports data-transfer speeds of up to 128 Gbps via PCIe 5.0, and two that support PCIe 4.0. This enables quicker boot-up and app load times with OS or application drives.
Cooling - Cooler by design
The PRIME B850M-A WIFI-CSM motherboard is engineered with multiple onboard heatsinks and an array of hybrid fan headers to help ensure your rig stays cool and stable under intense workloads.
- VRM heatsink and thermal pad
- 4-Pin PWM/DC fan
- AIO pump header
- Multiple temperature sources
- M.2 heatsink
- Passive chipset heatsink
- Smart protection
ASUS Fan Xpert 2+
ASUS Fan Xpert 2+ software provides comprehensive control over fans. An Auto-Tuning mode intelligently configures all parameters with a single click. There's also an Extreme Quiet mode that reduces chassis fan speeds to below the default minimum to keep your system whisper-quiet when performing light tasks. Fans can also be controlled via the UEFI BIOS.
Cooler compatibility
ASUS AIO coolers offer robust performance, high overclocking potential, bold aesthetics and customizable functionality for new motherboards, empowering you to build your dream gaming rig.6
Flexibility - Empowering connections
This motherboard offers a versatile range of connectivity, including support for WiFi 6E, PCIe 5.0 slot and an arsenal of USB ports which includes Type-C® connections.
- WiFi 6E
- 2.5Gb Ethernet
- PCIe 5.0
- PCIe 5.0 slot
- USB 5Gbps
WiFi 6E
Built-in WiFi 6E5 technology takes advantage of the newly available radio spectrum in the 6 GHz band. With triple the bandwidth of the 2.4/5/6 GHz band, WiFi 6E delivers ultrafast wireless networking speeds with improved capacity and better performance in dense wireless environments.
Realtek 2.5 Gb Ethernet
Realtek 2.5 Gb Ethernet reduces CPU overhead and offers exceptionally high TCP and UDP throughput for faster, smoother data transfers.
Front USB 5Gbps Type-C®
This motherboard features a USB 5Gbps Type-C® front panel connector for speedy data transfers of up to 5Gbps.
Customization - Personalization
The PRIME B850M-A WIFI-CSM enhances the user experience across the board, from simplifying BIOS setting adjustments to offering customizable RGB lighting controls for a uniquely personal system aesthetic.
UEFI BIOS
The UEFI interface delivers easy-to-use configuration options for PC beginners, and advanced features for veterans.
ASUS GlideX
Enable seamless screen sharing and control across PCs, tablets, and smartphones via wired or wireless connections, supporting multiple platforms.
ASUS DriverHub
Simplify driver management with automatic detection, one-click installation and update for smooth, efficient system performance.
Armoury Crate
Customize Aura Sync RGB and control ASUS devices. Includes product registration and updates.
Aura Sync
Complete RGB lighting control for enthusiast systems, ensuring seamless synchronization with compatible hardware.
Addressable Gen 2 RGB headers
Three addressable Gen 2 headers detect LED counts on compatible RGB devices, automatically adjusting lighting effects accordingly.
Customization - DIY friendly
The PRIME B850M-A WIFI-CSM motherboard features EZ PC DIY innovations that simplify and speed up the PC building process, making DIY easy and convenient.
Q-Antenna
With Q-Antenna, attaching a WiFi antenna to your PC is now easy and fast. Instead of slowly rotating two fasteners until they finally lock in, they just snap into place. Less hassle, and more consistent performance.
Q-LED Core
The Q-LED Core display produces color-coded lights during the Power-On Self-Test (POST) that can help you troubleshoot potential issues.
Pre-Mounted I/O Shield
Our pre-installed I/O shield safeguards ports, simplifies the build process, increases functionality and enhances aesthetics for PC DIY enthusiasts.
BIOS FlashBack™
BIOS FlashBack™ simplifies BIOS updates. Just load the BIOS file onto a FAT32 USB stick, insert it into the BIOS FlashBack™ port, and press a button-no CPU or memory needed.
SafeSlot
PCIe 5.0 is twice as fast as PCIe 4.0. ASUS has adapted our SMT manufacturing for the faster SafeSlot, a reinforced metal sheath that ensures secure card installation and faster data speeds.
Build for the most advanced pc for gaming and creating
When only the fastest will do, ASUS motherboards deliver. With faster dual-channel DDR5 memory support, AMD EXPO™ technology and PCIe® 5.0 support for both graphics and NVMe, you can play the most demanding games and deliver your biggest projects with the revolutionary performance of an ASUS motherboard and AMD Ryzen™ 9000, 8000, and 7000 Series processors.
CPU
AMD Socket AM5 for AMD Ryzen™ 9000 & 8000 & 7000 Series Desktop Processors*
* Refer to https://www.asus.com/support/download-center/ for CPU support list.
Chipset
AMD B850 Chipset
Memory
4 x DIMM slots, max. 256GB, DDR5 Supports up to 8000+MT/s (OC) with Ryzen™ 9000 & 8000 & 7000 Series Processors, ECC and Non-ECC Un-buffered DIMM*
Dual channel memory architecture
Supports AMD Extended Profiles for Overclocking (EXPO™)
ASUS Enhanced Memory Profile (AEMP)
* Supported memory types, data rate (speed), and number of DRAM modules vary depending on the CPU and memory configuration, for more information please refer to CPU/Memory Support list under the Support tab of product information site or visit https://www.asus.com/support/download-center/.
* Non-ECC, un-buffered DDR5 memory supports On-Die ECC function.
Graphics
2 x DisplayPort**
1 x HDMI™ port***
* Graphics specifications may vary between CPU types. Please refer to AMD CPU specifications.
** Supports max. 8K@30Hz as specified in DisplayPort 1.4.
*** Supports 4K@60Hz as specified in HDMI 2.1.
Expansion Slots
AMD Ryzen™ 9000 & 7000 Series Desktop Processors*
1 x PCIe 5.0 x16 slot (supports x16 mode)
AMD Ryzen™ 8000 Series Desktop Processors
1 x PCIe 4.0 x16 slot (supports x8/x4 mode)**
AMD B850 Chipset
1 x PCIe 4.0 x16 slot (supports x1 mode)
* Please check the PCIe bifurcation table on the support site (https://www.asus.com/support/FAQ/1037507/).
** Specifications vary by CPU types.
- To ensure compatibility of the device installed, please refer to https://www.asus.com/support/download-center/ for the list of supported
Storage
Supports 3 x M.2 slots and 4 x SATA 6Gb/s ports
AMD Ryzen™ 9000 & 7000 Series Desktop Processors
M.2_1 slot (Key M), type 2280 (supports PCIe 5.0 x4 mode)
M.2_2 slot (Key M), type 2280 (supports PCIe 4.0 x4 mode)
AMD Ryzen™ 8000 Series Desktop Processors
M.2_1 slot (Key M), type 2280 (supports PCIe 4.0 x4 mode)
M.2_2 slot (Key M), type 2280 (supports PCIe 4.0 x4/x2 mode)*
AMD B850 Chipset
M.2_3 slot (Key M), type 2242/2260/2280 (supports PCIe 4.0 x4 mode)
4 x SATA 6Gb/s ports
* Specifications vary by CPU types.
AMD RAIDXpert2 Technology
Ryzen™ 9000 Series Processors: RAID 0/1/5/10
Ryzen™ 8000 Series Processors: RAID 0/1
Ryzen™ 7000 Series Processors: RAID 0/1/10
Ethernet
1 x Realtek 2.5Gb Ethernet
ASUS LANGuard
Wireless & Bluetooth
Wi-Fi 6E
2x2 Wi-Fi 6E (802.11ax)
Supports 2.4/5/6GHz frequency band*
Bluetooth® v5.3**
* WiFi 6E 6GHz regulatory may vary between countries, supported only in Windows 11 or later.
** The Bluetooth® version may vary, please refer to the Wi-Fi module manufacturer's website for the latest specifications.
USB
Rear USB (Total 8 ports)
2 x USB 10Gbps ports (2 x Type-A )
2 x USB 5Gbps ports (2 x Type-A)
4 x USB 2.0 ports (4 x Type-A)
Front USB (Total 7 ports)
1 x USB 5Gbps connector (supports USB Type-C®)
1 x USB 5Gbps header supports 2 additional USB 5Gbps ports
2 x USB 2.0 headers support 4 additional USB 2.0 ports
* USB Type-C® power delivery output: max. 5V/3A
Audio
Realtek 7.1 Surround Sound High Definition Audio CODEC*
- Supports: Jack-detection, Multi-streaming, Front Panel Jack-retasking
- Supports up to 24-Bit/192 kHz playback
Audio Features
- Audio Shielding
- Premium audio capacitors
- Dedicated audio PCB layers
* A chassis with an HD audio module in the front panel is required to support 7.1 Surround Sound audio output.
Back Panel I/O Ports
2 x USB 10Gbps ports (2 x Type-A)
2 x USB 5Gbps ports (2 x Type-A)
4 x USB 2.0 ports (4 x Type-A)
2 x DisplayPort
1 x HDMI™ port
1 x Wi-Fi module
1 x Realtek 2.5Gb Ethernet port
3 x Audio jacks
1 x BIOS FlashBack™ button
Internal I/O Connectors
Fan and Cooling Related
1 x 4-pin CPU Fan header
1 x 4-pin CPU OPT Fan header
1 x 4-pin AIO Pump header
3 x 4-pin Chassis Fan headers
Power Related
1 x 24-pin Main Power connector
1 x 8-pin +12V CPU Power connectors
1 x 4-pin +12V CPU Power connectors
Storage Related
3 x M.2 slots (Key M)
4 x SATA 6Gb/s ports
USB
1 x USB 5Gbps connector (supports USB Type-C® )
1 x USB 5Gbps header supports 2 additional USB 5Gbps ports
2 x USB 2.0 headers support 4 additional USB 2.0 ports
Miscellaneous
3 x Addressable RGB Gen 2 headers
1 x Clear CMOS header
1 x Chassis Intrusion header
1 x COM Port header
1 x Front Panel Audio header (F_AUDIO)
1 x S/PDIF Out header
1 x SPI TPM header (14-1 pin)
1 x 10-1 pin System Panel header
Special Features
ASUS 5X PROTECTION III
- DIGI+ VRM
- LANGuard
- Overvoltage protection
- SafeSlot
- Stainless-steel back I/O
ASUS Q-Design
- Q-Antenna
- Q-Dashboard
- Q-DIMM
- Q-LED Core
- Q-Slot
ASUS Thermal Solution
- M.2 heatsink
- VRM heatsink design
ASUS EZ DIY
- BIOS FlashBack™ button
- BIOS FlashBack™ LED
- Pre-mounted I/O shield
- SafeSlot
Aura Sync
- Addressable RGB Gen 2 headers
Software Features
ASUS Exclusive Software
Armoury Crate
- Aura Creator
- Aura Sync
- Fan Xpert 2+
ASUS AI Advisor
ASUS Driver Hub
ASUS GlideX
TurboV Core
ASUS CPU-Z
Norton 360 Deluxe (60 Days Free Trial)
WinRAR (40 Days Free Trial)
UEFI BIOS
ASUS EZ DIY
- ASUS CrashFree BIOS 3
- ASUS EZ Flash 3
- ASUS UEFI BIOS EZ Mode
- ASUS MyHotkey
BIOS
256 Mb Flash ROM, UEFI AMI BIOS
Manageability
WOL by PME, PXE
Accessories
Cables
2 x SATA 6Gb/s cables
Miscellaneous
1 x ASUS WiFi Q-Antenna
1 x M.2 rubber package
2 x Screw packages for M.2 SSD
Documentation
1 x Quick start guide
1 x ACC Express activation key card
Operating System
Windows® 11, Windows® 10 64-bit
Form Factor
mATX Form Factor
9.6 inch x 9.6 inch (24.4 cm x 24.4 cm)
- CPU
- AMD Socket AM5 for AMD Ryzen™ 9000 & 8000 & 7000 Series Desktop Processors*
- * Refer to https://www.asus.com/support/download-center/ for CPU support list.
- Chipset
- AMD B850 Chipset
- Memory
- 4 x DIMM slots, max. 256GB, DDR5 Supports up to 8000+MT/s (OC) with Ryzen™ 9000 & 8000 & 7000 Series Processors, ECC and Non-ECC Un-buffered DIMM*
- Dual channel memory architecture
- Supports AMD Extended Profiles for Overclocking (EXPO™)
- ASUS Enhanced Memory Profile (AEMP)
- * Supported memory types, data rate (speed), and number of DRAM modules vary depending on the CPU and memory configuration, for more information please refer to CPU/Memory Support list under the Support tab of product information site or visit https://www.asus.com/support/download-center/.
- * Non-ECC, un-buffered DDR5 memory supports On-Die ECC function.
- Graphics
- 2 x DisplayPort**
- 1 x HDMI™ port***
- * Graphics specifications may vary between CPU types. Please refer to AMD CPU specifications.
- ** Supports max. 8K@30Hz as specified in DisplayPort 1.4.
- *** Supports 4K@60Hz as specified in HDMI 2.1.
- Expansion Slots
- AMD Ryzen™ 9000 & 7000 Series Desktop Processors*
- 1 x PCIe 5.0 x16 slot (supports x16 mode)
- AMD Ryzen™ 8000 Series Desktop Processors
- 1 x PCIe 4.0 x16 slot (supports x8/x4 mode)**
- AMD B850 Chipset
- 1 x PCIe 4.0 x16 slot (supports x1 mode)
- * Please check the PCIe bifurcation table on the support site (https://www.asus.com/support/FAQ/1037507/).
- ** Specifications vary by CPU types.
- - To ensure compatibility of the device installed, please refer to https://www.asus.com/support/download-center/ for the list of supported
- Storage
- Supports 3 x M.2 slots and 4 x SATA 6Gb/s ports
- AMD Ryzen™ 9000 & 7000 Series Desktop Processors
- M.2_1 slot (Key M), type 2280 (supports PCIe 5.0 x4 mode)
- M.2_2 slot (Key M), type 2280 (supports PCIe 4.0 x4 mode)
- AMD Ryzen™ 8000 Series Desktop Processors
- M.2_1 slot (Key M), type 2280 (supports PCIe 4.0 x4 mode)
- M.2_2 slot (Key M), type 2280 (supports PCIe 4.0 x4/x2 mode)*
- AMD B850 Chipset
- M.2_3 slot (Key M), type 2242/2260/2280 (supports PCIe 4.0 x4 mode)
- 4 x SATA 6Gb/s ports
- * Specifications vary by CPU types.
- AMD RAIDXpert2 Technology
- Ryzen™ 9000 Series Processors: RAID 0/1/5/10
- Ryzen™ 8000 Series Processors: RAID 0/1
- Ryzen™ 7000 Series Processors: RAID 0/1/10
- Ethernet
- 1 x Realtek 2.5Gb Ethernet
- ASUS LANGuard
- Wireless & Bluetooth
- Wi-Fi 6E
- 2x2 Wi-Fi 6E (802.11ax)
- Supports 2.4/5/6GHz frequency band*
- Bluetooth® v5.3**
- * WiFi 6E 6GHz regulatory may vary between countries, supported only in Windows 11 or later.
- ** The Bluetooth® version may vary, please refer to the Wi-Fi module manufacturer's website for the latest specifications.
- USB
- Rear USB (Total 8 ports)
- 2 x USB 10Gbps ports (2 x Type-A )
- 2 x USB 5Gbps ports (2 x Type-A)
- 4 x USB 2.0 ports (4 x Type-A)
- Front USB (Total 7 ports)
- 1 x USB 5Gbps connector (supports USB Type-C®)
- 1 x USB 5Gbps header supports 2 additional USB 5Gbps ports
- 2 x USB 2.0 headers support 4 additional USB 2.0 ports
- * USB Type-C® power delivery output: max. 5V/3A
- Audio
- Realtek 7.1 Surround Sound High Definition Audio CODEC*
- - Supports: Jack-detection, Multi-streaming, Front Panel Jack-retasking
- - Supports up to 24-Bit/192 kHz playback
- Audio Features
- - Audio Shielding
- - Premium audio capacitors
- - Dedicated audio PCB layers
- * A chassis with an HD audio module in the front panel is required to support 7.1 Surround Sound audio output.
- Back Panel I/O Ports
- 2 x USB 10Gbps ports (2 x Type-A)
- 2 x USB 5Gbps ports (2 x Type-A)
- 4 x USB 2.0 ports (4 x Type-A)
- 2 x DisplayPort
- 1 x HDMI™ port
- 1 x Wi-Fi module
- 1 x Realtek 2.5Gb Ethernet port
- 3 x Audio jacks
- 1 x BIOS FlashBack™ button
- Internal I/O Connectors
- Fan and Cooling Related
- 1 x 4-pin CPU Fan header
- 1 x 4-pin CPU OPT Fan header
- 1 x 4-pin AIO Pump header
- 3 x 4-pin Chassis Fan headers
- Power Related
- 1 x 24-pin Main Power connector
- 1 x 8-pin +12V CPU Power connectors
- 1 x 4-pin +12V CPU Power connectors
- Storage Related
- 3 x M.2 slots (Key M)
- 4 x SATA 6Gb/s ports
- USB
- 1 x USB 5Gbps connector (supports USB Type-C® )
- 1 x USB 5Gbps header supports 2 additional USB 5Gbps ports
- 2 x USB 2.0 headers support 4 additional USB 2.0 ports
- Miscellaneous
- 3 x Addressable RGB Gen 2 headers
- 1 x Clear CMOS header
- 1 x Chassis Intrusion header
- 1 x COM Port header
- 1 x Front Panel Audio header (F_AUDIO)
- 1 x S/PDIF Out header
- 1 x SPI TPM header (14-1 pin)
- 1 x 10-1 pin System Panel header
- Special Features
- ASUS 5X PROTECTION III
- - DIGI+ VRM
- - LANGuard
- - Overvoltage protection
- - SafeSlot
- - Stainless-steel back I/O
- ASUS Q-Design
- - Q-Antenna
- - Q-Dashboard
- - Q-DIMM
- - Q-LED Core
- - Q-Slot
- ASUS Thermal Solution
- - M.2 heatsink
- - VRM heatsink design
- ASUS EZ DIY
- - BIOS FlashBack™ button
- - BIOS FlashBack™ LED
- - Pre-mounted I/O shield
- - SafeSlot
- Aura Sync
- - Addressable RGB Gen 2 headers
- Software Features
- ASUS Exclusive Software
- Armoury Crate
- - Aura Creator
- - Aura Sync
- - Fan Xpert 2+
- ASUS AI Advisor
- ASUS Driver Hub
- ASUS GlideX
- TurboV Core
- ASUS CPU-Z
- Norton 360 Deluxe (60 Days Free Trial)
- WinRAR (40 Days Free Trial)
- UEFI BIOS
- ASUS EZ DIY
- - ASUS CrashFree BIOS 3
- - ASUS EZ Flash 3
- - ASUS UEFI BIOS EZ Mode
- - ASUS MyHotkey
- BIOS
- 256 Mb Flash ROM, UEFI AMI BIOS
- Manageability
- WOL by PME, PXE
- Accessories
- Cables
- 2 x SATA 6Gb/s cables
- Miscellaneous
- 1 x ASUS WiFi Q-Antenna
- 1 x M.2 rubber package
- 2 x Screw packages for M.2 SSD
- Documentation
- 1 x Quick start guide
- 1 x ACC Express activation key card
- Operating System
- Windows® 11, Windows® 10 64-bit
- Form Factor
- mATX Form Factor
- 9.6 inch x 9.6 inch (24.4 cm x 24.4 cm)
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.