Description
Apple iPhone 12 - 128GB - Black
Finish
Black
Capacity
128GB
Height
146.7 mm
(5.78 inches)
Width
71.5 mm
(2.82 inches)
Depth
7.4 mm
(0.29 inch)
Weight
162 grams (5.73 ounces)
Display
Super Retina XDR display
6.1-inch (diagonal) all-screen OLED display
2532-by-1170-pixel resolution at 460 ppi
The iPhone 12 display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 6.06 inches diagonally (actual viewable area is less).
HDR display
True Tone
Wide colour (P3)
Haptic Touch
2,000,000:1 contrast ratio (typical)
625 nits max brightness (typical); 1,200 nits max brightness (HDR)
Fingerprint-resistant oleophobic coating
Support for displaying multiple languages and characters simultaneously
Splash, Water and Dust Resistance*3
Rated IP68 (maximum depth of 6 metres for up to 30 minutes) under IEC standard 60529
Chip
A14 Bionic chip
Next-generation Neural Engine
Camera
Dual 12-megapixel camera system: Ultra Wide and Wide cameras
Ultra Wide: ƒ/2.4 aperture and 120° field of view
Wide: ƒ/1.6 aperture
2× optical zoom out
Digital zoom at up to 5×
Portrait mode with advanced bokeh and Depth Control
Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono and High-Key Mono)
Optical image stabilisation (Wide)
Five-element lens (Ultra Wide); seven-element lens (Wide)
Brighter True Tone flash with Slow Sync
Panorama (up to 63 megapixels)
Sapphire crystal lens cover
100% Focus Pixels (Wide)
Night mode (Ultra Wide, Wide)
Deep Fusion (Ultra Wide, Wide)
Smart HDR 3 with Scene Detection
Wide colour capture for photos and Live Photos
Lens correction (Ultra Wide)
Advanced red-eye correction
Auto image stabilisation
Burst mode
Photo geotagging
Image formats captured: HEIF and JPEG
Video Recording
HDR video recording with Dolby Vision at up to 30 fps
4K video recording at 24 fps, 30 fps or 60 fps
1080p HD video recording at 30 fps or 60 fps
720p HD video recording at 30 fps
Optical image stabilisation for video (Wide)
2× optical zoom out
Digital zoom at up to 3×
Audio zoom
Brighter True Tone flash
QuickTake video
Slow-motion video support for 1080p at 120 fps or 240 fps
Time-lapse video with stabilisation
Night mode Time-lapse
Extended dynamic range for video at up to 60 fps
Cinematic video stabilisation (4K, 1080p and 720p)
Continuous autofocus video
Take 8-megapixel still photos while recording 4K video
Playback zoom
Video formats recorded: HEVC and H.264
Stereo recording
TrueDepth Camera
12-megapixel camera
ƒ/2.2 aperture
Portrait mode with advanced bokeh and Depth Control
Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono and High-Key Mono)
Animoji and Memoji
Night mode
Deep Fusion
Smart HDR 3 with Scene Detection
HDR video recording with Dolby Vision at up to 30 fps
4K video recording at 24 fps, 30 fps or 60 fps
1080p HD video recording at 30 fps or 60 fps
Slow-motion video support for 1080p at 120 fps
Time-lapse video with stabilisation
Night mode Time-lapse
Extended dynamic range for video at up to 30 fps
Cinematic video stabilisation (4K, 1080p and 720p)
QuickTake video
Wide colour capture for photos and Live Photos
Lens correction
Retina Flash
Auto image stabilisation
Burst mode
Face ID
Enabled by the TrueDepth camera for facial recognition
Apple Pay
Pay with your iPhone using Face ID in stores, within selected apps and on participating websites
Complete purchases made with Apple Pay on your Mac
Connectivity
5G (sub-6 GHz)
Gigabit LTE with 4×4 MIMO and LAA4
Wi-Fi 6 (802.11ax) with 2×2 MIMO
Bluetooth® 5.0 wireless technology
Ultra Wideband chip for spatial awareness5
NFC with reader mode
Express Cards with power reserve
Location
Built-in GPS, GLONASS, Galileo, QZSS and BeiDou
Digital compass
Wi-Fi
Mobile data
iBeacon microlocation
Video Calling*6
FaceTime video calling over Wi-Fi or a mobile network or Wi-Fi
FaceTime HD (1080p) video calling over 5G or Wi-Fi
Audio Calling*6
FaceTime audio
Voice over LTE (VoLTE)4
Audio Playback
Audio formats supported: AAC-LC, HE-AAC, HE-AAC v2, Protected AAC, MP3, Linear PCM, Apple Lossless, FLAC, Dolby Digital (AC-3), Dolby Digital Plus (E-AC-3), Dolby Atmos and Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX and AAX+)
Spatial audio playback
User-configurable maximum volume limit
Video Playback
Video formats supported: HEVC, H.264, MPEG-4 Part 2 and Motion JPEG
HDR with Dolby Vision, HDR10 and HLG
Up to 4K HDR AirPlay for mirroring, photos and video out to Apple TV (2nd generation or later) or AirPlay 2-enabled smart TV
Video mirroring and video out support: Up to 1080p through Lightning Digital AV Adapter and Lightning to VGA Adapter (adapters are sold separately)7
Siri8
Use your voice to send messages, set reminders and more
Get intelligent suggestions on your Lock Screen and in Messages, Mail, QuickType and more
Activate hands-free with only your voice using "Hey Siri"
Use your voice to run shortcuts from your favourite apps
External Buttons and Connectors
Volume up/down
Ring/Silent
Side button
Built-in stereo speaker
Built-in microphone
Built-in microphones
Built-in stereo speaker
Lightning connector
Power and Battery*9
Video playback:
Up to 17 hours
Video playback (streamed):
Up to 11 hours
Audio playback:
Up to 65 hoursBuilt-in rechargeable lithium-ion battery
MagSafe wireless charging up to 15W10
Qi wireless charging up to 7.5W10
Charging via USB to a computer system or power adapter
Fast-charge-capable: Up to 50% charge in 30 minutes11 with a 20W adapter or higher (sold separately)
MagSafe
Wireless charging up to 15W10
Magnet array
Alignment magnet
Accessory Identification NFC
Magnetometer
Sensors
Face ID
Barometer
Three-axis gyro
Accelerometer
Proximity sensor
Ambient light sensor
Operating System
iOS 14
iOS is the world's most personal and secure mobile operating system, packed with powerful features and designed to protect your privacy.
Accessibility
Accessibility features help people with disabilities get the most out of their new iPhone. With built-in support for vision, hearing, mobility and learning, you can fully enjoy the world's most personal device.
Voice Control
VoiceOver
Zoom
Magnifier
RTT and TTY support
Siri and Dictation
Type to Siri
Switch Control
Closed Captions
AssistiveTouch
Speak Screen
Back Tap
Built-in Apps
Camera
Photos
Health
Messages
Phone
FaceTime
Mail
Music
Wallet
Safari
Maps
Siri
Calendar
iTunes Store
App Store
Notes
Contacts
Books
Home
Weather
Reminders
Clock
TV
Stocks
Calculator
Voice Memos
Compass
Podcasts
Watch
Tips
Find My
Settings
Files
Measure
Shortcuts
Translate
Free Apps from Apple
Pages, Numbers, Keynote, iMovie, GarageBand, Clips and the Apple Store app are preinstalled.
iMovie
Pages
Keynote
Numbers
GarageBand
Apple Store
Apple TV Remote
iTunes Remote
Music Memos
Clips
Support
SIM Card
Dual SIM (nano-SIM and eSIM)12
iPhone 12 and iPhone 12 mini are not compatible with existing micro-SIM cards.
Rating for Hearing Aids
M3, T4
Mail Attachment Support
Viewable document types
.jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel); .zip; .ics; .usdz (USDZ Universal)
System Requirements
Apple ID (required for some features)
Internet access13
Syncing to a Mac or PC requires:
macOS Catalina 10.15 or later, using the Finder
macOS El Capitan 10.11.6 through to macOS Mojave 10.14.6, using iTunes 12.8 or later
Windows 7 or later, using iTunes 12.10.10 or later (a free download from itunes.com/nz/download)
Environmental Requirements
Operating ambient temperature: 0° to 35° C (32° to 95° F)
Nonoperating temperature: -20° to 45° C (-4° to 113° F)
Relative humidity: 5% to 95% noncondensing
Operating altitude: Tested up to 3,000 metres (10,000 feet)
Language support
English (Australia, UK, US), Chinese (Simplified, Traditional, Traditional Hong Kong), French (Canada, France), German, Italian, Japanese, Korean, Spanish (Latin America, Mexico, Spain), Arabic, Catalan, Croatian, Czech, Danish, Dutch, Finnish, Greek, Hebrew, Hindi, Hungarian, Indonesian, Malay, Norwegian, Polish, Portuguese (Brazil, Portugal), Romanian, Russian, Slovak, Swedish, Thai, Turkish, Ukrainian, Vietnamese
In the Box
iPhone with iOS 14
USB-C to Lightning Cable
Documentation
Note
1. Available space is less and varies due to many factors. A standard configuration uses approximately 11GB to 14GB of space (including iOS and preinstalled apps), depending on the model and settings. Preinstalled apps use about 4GB, and you can delete and restore them. Storage capacity is subject to change based on software version, and may vary by device.
2. Size and weight vary by configuration and manufacturing process.
3. iPhone 12 and iPhone 12 mini are splash-, water- and dust-resistant, and were tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 metres for up to 30 minutes). Splash, water and dust resistance are not permanent conditions, and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage is not covered under warranty, but you might have rights under consumer law.
4. Data plan is required. 5G, Gigabit LTE and VoLTE are available in selected markets and through selected carriers. Speeds are based on theoretical throughput and vary based on site conditions and carrier. For details on 5G and LTE support, contact your carrier and see apple.com/nz/iphone/cellular.
5. Ultra Wideband availability varies by region.
6. FaceTime calling requires a FaceTime-enabled device for the caller and recipient, and a Wi-Fi connection. Availability over a mobile network depends on carrier policies; data charges may apply.
7. Standard dynamic range video content only.
8. Siri may not be available in all languages or in all areas, and features may vary by area. Internet access is required. Mobile data charges may apply.
9. All battery claims depend on network configuration and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced by an Apple service provider. Battery life and charge cycles vary by use and settings. See apple.com/nz/batteries and apple.com/nz/iphone/battery.html for more information.
10.Wireless chargers are sold separately.
11. Testing conducted by Apple in September 2020 using preproduction iPhone 12 mini and iPhone 12 units and software, and accessory Apple USB-C Power Adapter (20W Model A2305). Fast-charge testing conducted with drained iPhone units. Charge time varies with settings and environmental factors; actual results will vary.
12. Use of eSIM requires a wireless service plan, which may include restrictions on switching service providers and roaming, even after contract expiration. Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchasing from some carriers. See your carrier for details. To learn more, visit support.apple.com/en-nz/HT209044.
13. Wireless broadband is recommended; fees may apply.
14. In China (mainland), you can use Apple Pay on the web in Safari only on compatible iPhone and iPad models using iOS 11.2 or later.
15. Data is accurate as of product launch.
16. Apple defines its restrictions on harmful substances, including definitions for what Apple considers to be 'free of', in the Apple Regulated Substances Specification. Every Apple product is free of PVC and phthalates with the exception of AC power cords in India, Thailand (for two-prong AC power cords) and South Korea, where we continue to seek government approval for our PVC and phthalates replacement.
*Data plan required. 5G is available in select markets and through select carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/iphone/cellular.
As part of Apple's efforts to reach their environmental goals, iPhone 12 mini, iPhone 12, iPhone 12 Pro, and iPhone 12 Pro Max do not include a power adapter or EarPods. Please use your existing Apple power adapter and headphones or purchase these accessories separately.
Finish
Black
Capacity
128GB
Height
146.7 mm
(5.78 inches)
Width
71.5 mm
(2.82 inches)
Depth
7.4 mm
(0.29 inch)
Weight
162 grams (5.73 ounces)
Display
Super Retina XDR display
6.1-inch (diagonal) all-screen OLED display
2532-by-1170-pixel resolution at 460 ppi
The iPhone 12 display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 6.06 inches diagonally (actual viewable area is less).
HDR display
True Tone
Wide colour (P3)
Haptic Touch
2,000,000:1 contrast ratio (typical)
625 nits max brightness (typical); 1,200 nits max brightness (HDR)
Fingerprint-resistant oleophobic coating
Support for displaying multiple languages and characters simultaneously
Splash, Water and Dust Resistance*3
Rated IP68 (maximum depth of 6 metres for up to 30 minutes) under IEC standard 60529
Chip
A14 Bionic chip
Next-generation Neural Engine
Camera
Dual 12-megapixel camera system: Ultra Wide and Wide cameras
Ultra Wide: ƒ/2.4 aperture and 120° field of view
Wide: ƒ/1.6 aperture
2× optical zoom out
Digital zoom at up to 5×
Portrait mode with advanced bokeh and Depth Control
Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono and High-Key Mono)
Optical image stabilisation (Wide)
Five-element lens (Ultra Wide); seven-element lens (Wide)
Brighter True Tone flash with Slow Sync
Panorama (up to 63 megapixels)
Sapphire crystal lens cover
100% Focus Pixels (Wide)
Night mode (Ultra Wide, Wide)
Deep Fusion (Ultra Wide, Wide)
Smart HDR 3 with Scene Detection
Wide colour capture for photos and Live Photos
Lens correction (Ultra Wide)
Advanced red-eye correction
Auto image stabilisation
Burst mode
Photo geotagging
Image formats captured: HEIF and JPEG
Video Recording
HDR video recording with Dolby Vision at up to 30 fps
4K video recording at 24 fps, 30 fps or 60 fps
1080p HD video recording at 30 fps or 60 fps
720p HD video recording at 30 fps
Optical image stabilisation for video (Wide)
2× optical zoom out
Digital zoom at up to 3×
Audio zoom
Brighter True Tone flash
QuickTake video
Slow-motion video support for 1080p at 120 fps or 240 fps
Time-lapse video with stabilisation
Night mode Time-lapse
Extended dynamic range for video at up to 60 fps
Cinematic video stabilisation (4K, 1080p and 720p)
Continuous autofocus video
Take 8-megapixel still photos while recording 4K video
Playback zoom
Video formats recorded: HEVC and H.264
Stereo recording
TrueDepth Camera
12-megapixel camera
ƒ/2.2 aperture
Portrait mode with advanced bokeh and Depth Control
Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono and High-Key Mono)
Animoji and Memoji
Night mode
Deep Fusion
Smart HDR 3 with Scene Detection
HDR video recording with Dolby Vision at up to 30 fps
4K video recording at 24 fps, 30 fps or 60 fps
1080p HD video recording at 30 fps or 60 fps
Slow-motion video support for 1080p at 120 fps
Time-lapse video with stabilisation
Night mode Time-lapse
Extended dynamic range for video at up to 30 fps
Cinematic video stabilisation (4K, 1080p and 720p)
QuickTake video
Wide colour capture for photos and Live Photos
Lens correction
Retina Flash
Auto image stabilisation
Burst mode
Face ID
Enabled by the TrueDepth camera for facial recognition
Apple Pay
Pay with your iPhone using Face ID in stores, within selected apps and on participating websites
Complete purchases made with Apple Pay on your Mac
Connectivity
5G (sub-6 GHz)
Gigabit LTE with 4×4 MIMO and LAA4
Wi-Fi 6 (802.11ax) with 2×2 MIMO
Bluetooth® 5.0 wireless technology
Ultra Wideband chip for spatial awareness5
NFC with reader mode
Express Cards with power reserve
Location
Built-in GPS, GLONASS, Galileo, QZSS and BeiDou
Digital compass
Wi-Fi
Mobile data
iBeacon microlocation
Video Calling*6
FaceTime video calling over Wi-Fi or a mobile network or Wi-Fi
FaceTime HD (1080p) video calling over 5G or Wi-Fi
Audio Calling*6
FaceTime audio
Voice over LTE (VoLTE)4
Audio Playback
Audio formats supported: AAC-LC, HE-AAC, HE-AAC v2, Protected AAC, MP3, Linear PCM, Apple Lossless, FLAC, Dolby Digital (AC-3), Dolby Digital Plus (E-AC-3), Dolby Atmos and Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX and AAX+)
Spatial audio playback
User-configurable maximum volume limit
Video Playback
Video formats supported: HEVC, H.264, MPEG-4 Part 2 and Motion JPEG
HDR with Dolby Vision, HDR10 and HLG
Up to 4K HDR AirPlay for mirroring, photos and video out to Apple TV (2nd generation or later) or AirPlay 2-enabled smart TV
Video mirroring and video out support: Up to 1080p through Lightning Digital AV Adapter and Lightning to VGA Adapter (adapters are sold separately)7
Siri8
Use your voice to send messages, set reminders and more
Get intelligent suggestions on your Lock Screen and in Messages, Mail, QuickType and more
Activate hands-free with only your voice using "Hey Siri"
Use your voice to run shortcuts from your favourite apps
External Buttons and Connectors
Volume up/down
Ring/Silent
Side button
Built-in stereo speaker
Built-in microphone
Built-in microphones
Built-in stereo speaker
Lightning connector
Power and Battery*9
Video playback:
Up to 17 hours
Video playback (streamed):
Up to 11 hours
Audio playback:
Up to 65 hoursBuilt-in rechargeable lithium-ion battery
MagSafe wireless charging up to 15W10
Qi wireless charging up to 7.5W10
Charging via USB to a computer system or power adapter
Fast-charge-capable: Up to 50% charge in 30 minutes11 with a 20W adapter or higher (sold separately)
MagSafe
Wireless charging up to 15W10
Magnet array
Alignment magnet
Accessory Identification NFC
Magnetometer
Sensors
Face ID
Barometer
Three-axis gyro
Accelerometer
Proximity sensor
Ambient light sensor
Operating System
iOS 14
iOS is the world's most personal and secure mobile operating system, packed with powerful features and designed to protect your privacy.
Accessibility
Accessibility features help people with disabilities get the most out of their new iPhone. With built-in support for vision, hearing, mobility and learning, you can fully enjoy the world's most personal device.
Voice Control
VoiceOver
Zoom
Magnifier
RTT and TTY support
Siri and Dictation
Type to Siri
Switch Control
Closed Captions
AssistiveTouch
Speak Screen
Back Tap
Built-in Apps
Camera
Photos
Health
Messages
Phone
FaceTime
Music
Wallet
Safari
Maps
Siri
Calendar
iTunes Store
App Store
Notes
Contacts
Books
Home
Weather
Reminders
Clock
TV
Stocks
Calculator
Voice Memos
Compass
Podcasts
Watch
Tips
Find My
Settings
Files
Measure
Shortcuts
Translate
Free Apps from Apple
Pages, Numbers, Keynote, iMovie, GarageBand, Clips and the Apple Store app are preinstalled.
iMovie
Pages
Keynote
Numbers
GarageBand
Apple Store
Apple TV Remote
iTunes Remote
Music Memos
Clips
Support
SIM Card
Dual SIM (nano-SIM and eSIM)12
iPhone 12 and iPhone 12 mini are not compatible with existing micro-SIM cards.
Rating for Hearing Aids
M3, T4
Mail Attachment Support
Viewable document types
.jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel); .zip; .ics; .usdz (USDZ Universal)
System Requirements
Apple ID (required for some features)
Internet access13
Syncing to a Mac or PC requires:
macOS Catalina 10.15 or later, using the Finder
macOS El Capitan 10.11.6 through to macOS Mojave 10.14.6, using iTunes 12.8 or later
Windows 7 or later, using iTunes 12.10.10 or later (a free download from itunes.com/nz/download)
Environmental Requirements
Operating ambient temperature: 0° to 35° C (32° to 95° F)
Nonoperating temperature: -20° to 45° C (-4° to 113° F)
Relative humidity: 5% to 95% noncondensing
Operating altitude: Tested up to 3,000 metres (10,000 feet)
Language support
English (Australia, UK, US), Chinese (Simplified, Traditional, Traditional Hong Kong), French (Canada, France), German, Italian, Japanese, Korean, Spanish (Latin America, Mexico, Spain), Arabic, Catalan, Croatian, Czech, Danish, Dutch, Finnish, Greek, Hebrew, Hindi, Hungarian, Indonesian, Malay, Norwegian, Polish, Portuguese (Brazil, Portugal), Romanian, Russian, Slovak, Swedish, Thai, Turkish, Ukrainian, Vietnamese
In the Box
iPhone with iOS 14
USB-C to Lightning Cable
Documentation
Note
1. Available space is less and varies due to many factors. A standard configuration uses approximately 11GB to 14GB of space (including iOS and preinstalled apps), depending on the model and settings. Preinstalled apps use about 4GB, and you can delete and restore them. Storage capacity is subject to change based on software version, and may vary by device.
2. Size and weight vary by configuration and manufacturing process.
3. iPhone 12 and iPhone 12 mini are splash-, water- and dust-resistant, and were tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 metres for up to 30 minutes). Splash, water and dust resistance are not permanent conditions, and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage is not covered under warranty, but you might have rights under consumer law.
4. Data plan is required. 5G, Gigabit LTE and VoLTE are available in selected markets and through selected carriers. Speeds are based on theoretical throughput and vary based on site conditions and carrier. For details on 5G and LTE support, contact your carrier and see apple.com/nz/iphone/cellular.
5. Ultra Wideband availability varies by region.
6. FaceTime calling requires a FaceTime-enabled device for the caller and recipient, and a Wi-Fi connection. Availability over a mobile network depends on carrier policies; data charges may apply.
7. Standard dynamic range video content only.
8. Siri may not be available in all languages or in all areas, and features may vary by area. Internet access is required. Mobile data charges may apply.
9. All battery claims depend on network configuration and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced by an Apple service provider. Battery life and charge cycles vary by use and settings. See apple.com/nz/batteries and apple.com/nz/iphone/battery.html for more information.
10.Wireless chargers are sold separately.
11. Testing conducted by Apple in September 2020 using preproduction iPhone 12 mini and iPhone 12 units and software, and accessory Apple USB-C Power Adapter (20W Model A2305). Fast-charge testing conducted with drained iPhone units. Charge time varies with settings and environmental factors; actual results will vary.
12. Use of eSIM requires a wireless service plan, which may include restrictions on switching service providers and roaming, even after contract expiration. Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchasing from some carriers. See your carrier for details. To learn more, visit support.apple.com/en-nz/HT209044.
13. Wireless broadband is recommended; fees may apply.
14. In China (mainland), you can use Apple Pay on the web in Safari only on compatible iPhone and iPad models using iOS 11.2 or later.
15. Data is accurate as of product launch.
16. Apple defines its restrictions on harmful substances, including definitions for what Apple considers to be 'free of', in the Apple Regulated Substances Specification. Every Apple product is free of PVC and phthalates with the exception of AC power cords in India, Thailand (for two-prong AC power cords) and South Korea, where we continue to seek government approval for our PVC and phthalates replacement.
*Data plan required. 5G is available in select markets and through select carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/iphone/cellular.
As part of Apple's efforts to reach their environmental goals, iPhone 12 mini, iPhone 12, iPhone 12 Pro, and iPhone 12 Pro Max do not include a power adapter or EarPods. Please use your existing Apple power adapter and headphones or purchase these accessories separately.
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.