Xiaomi 15 Ultra - Pinnacle Photography
Building on pinnacle optical design, with a brand new Leica Summilux optical lens that redefines mobile imaging with comprehensive focal length coverage, turning your heartfelt moments into everlasting memories. Powered by Snapdragon® 8 Elite Mobile Platform, and the pinnacle 3nm process technology. Running on Xiaomi HyperOS 2, a step towards the AI-powered ecosystem.
DESIGN - Refined and classic
Camera-inspired design - Symmetrical aesthetics - Classic design
Continuing with a premium camera-inspired design and a retro cinematic aesthetic. The all-new portless design on the top frame, as well as the wraparound quad-curved frame further improve its reliability and feel in your hand. Honouring the classics with innovation.
Black
A red deco ring is inspired by classic design but made to stand out.
A masterpiece - Stunning details
Elegant curve
All Around Liquid Display, ultra-thin bezels
Elevated in-hand feel
Wraparound frame
Round and smooth
Integrated 3D camera deco
Superior durability - More resistant to drops and wear - Xiaomi Guardian Structure
Xiaomi 15 Ultra features the next-generation Xiaomi Guardian Structure, crafted with exquisite detail, like the new form high-strength aluminum frame, Corning® Gorilla® Glass 7i protected camera deco, and durable back, giving users a more reassuring experience.
Xiaomi Shield Glass 2.0
+25% Rough road drop resistance*
6M42 aluminum frame
High-strength CNC crafted
Corning® Gorilla® Glass 7i With anti-scratch coating
+82% Camera deco nanoindentation hardness*
*Data tested by Xiaomi Internal Labs, compared with Xiaomi 14 Ultra, actual results may vary.
CAMERA - Pinnacle photography
With Xiaomi x Leica's strategic partnership in optical design, we are breaking through the barriers of "light, speed, and distance" to ensure you never miss another moment that matters.
Master of light and shadow
Even night scenes are stunning
Master of distance
Capture distant moments through the darkness
Master of snapshots
Freeze magical moments in an instant
Pinnacle of mobile optics - Master light with ease - Pinnacle optical design
Building on the strengths and ultra-imaging technology of previous generations, the optical processes have been comprehensively optimized. It now boasts more accurate image purity and expression of light and shadow.
- 8P aspherical high-transmittance lens
- Dual-layer anti-reflection coating
- Anti-glare lens coating
- Spin-coated infrared light filter
- Lens edge ink coating technology
- Cyclic olefin copolymer material
Reproduces colors accurately - 13-channel multi-spectral sensor
Restore more realistic, vivid colors, and capture truly authentic Leica imagery with Xiaomi 15 Ultra.
ƒ/1.63 Summilux lens - Clear and detailed night scenes - Leica 1-inch main camera
Xiaomi 15 Ultra's main camera offers a 23mm Leica Summilux optical lens, 1-inch image sensor, and pinnacle optical design, bringing stunning night snapshot performance, and restoring realistic night human street photography.
- 14EV Ultra-high dynamic range
- 1-inch Ultra-large sensor
1/1.4" large image sensor - Superb perspective - Leica 200MP ultra telephoto
The Leica 200MP ultra telephoto introduces a new pinnacle in mobile optics, an industry-leading telephoto experience.
- +136% light capture*
*Data tested in Xiaomi Internal Labs, compared with Xiaomi 14 Ultra.
Ultra focal length photography
Next-gen Leica quad camera system - Large aperture across all focal lengths
Surpassing spatial constraints, effortless composition is at your fingertips. Thanks to the outstanding 14mm - 200mm optical-level zoom, Xiaomi 15 Ultra offers an even more powerful all focal lengths photography experience.
Leica 14mm Ultra-wide camera
50MP sensor
ƒ/2.2 large aperture
6P lens
EIS
5cm super macro
Leica 23mm HDR main camera
Xiaomi 15 Ultra
50MP sensor
Sony's LYT-900 sensor
1-inch large sensor size
ƒ/1.63 large aperture
3.2µm Super Pixel
8P lens
OIS
Leica 70mm Floating telephoto
50MP sensor
ƒ/1.8 large aperture
6P lens
OIS
10cm macro photography
Leica 100mm Ultra telephoto
200MP sensor
1/1.4" large sensor size
ƒ/2.6 large aperture
2.24µm Super Pixel
OIS
Leica 100mm - Pinnacle performance - All-new 200MP ultra telephoto
High dynamic range - Capture every distant detail
Even under complex lighting, the telephoto lens preserves the dynamic range, capturing distant objects exactly. Far-off details leap into view with stunning clarity.
Telephoto snapshots - Capture wonderful moments from afar
Effortlessly capture a variety of challenging long-distance shots, whether at a sports event or a concert, you can freeze every highlight with precision.
More focal lengths - Wonderful tool for street photography
Whether shooting stunning wide-angle scenes or capturing distant fleeting light and shadow, Xiaomi 15 Ultra enables you to master every moment precisely.
100mm
200mm
400mm
Stepless Master Portrait - Capture atmospheric portraits
Master Portrait on Xiaomi 15 Ultra supports stepless focal length adjustment from 23mm to 135mm. Coupled with large apertures across all focal lengths, Xiaomi 15 Ultra enables flexible composition adjustments even in low-light conditions, for masterpiece portraits.
Powerful AI computational photography capabilities - Xiaomi AISP 2.0
Break optical constraints to generate more realistic images. Make the most of the incredible computational power of AI while shooting to capture your precious moments with ease even in complex environments.
FusionLM 2.0
Pixel-level multi-frame fusion in RAW combined with an accurate and true-to-life high dynamic range.
ToneLM 2.0
Real-world lighting with cinematic and vivid tones.
ColorLM 2.0
Intelligent color mapping and textured colors.
PortraitLM 2.0
Intelligent adjustment for subject and background separation preserves accurate skin tones even in complicated lighting.
For expert-level video post-production - 10-bit Log video recording across all focal lengths
For professionals, Xiaomi 15 Ultra supports 4K 60fps Log video recording across all focal lengths. As the ACES Product Partner, Xiaomi 15 Ultra brings a more professional color experience to users.
Unlock new videography possibilities - 4K 120fps cinematic slow motion*
Xiaomi 15 Ultra supports 4K 120fps cinematic slow motion video recording with both the 23mm main camera and 100mm periscope telephoto, unlocking brand new angles and a stunning videography experience.
*Xiaomi 15 Ultra supports 4K 120fps video recording, and can achieve slow motion effects by adjusting playback speed in post-production.
Stable video recording - Ultra image stabilisation
Xiaomi 15 Ultra's main camera features 4-axis OIS and larger format input EIS for improved stabilisation. It offers enhanced shooting, with respiratory and focus breathing compensation for smoother zooming and stable image quality.
Create in Dolby Vision® - Across all focal lengths
Dolby Vision® can be enabled at any focal length to record a greater dynamic range and present professional-level light and shadow details.
Studio-quality - Audio recording
Brings you crystal-clear sound quality and cinema-grade recording effects, including directional audio recording, omnidirectional audio recording and Audio Zoom.
- 4-Mic Array Movie-grade sound pickup
Incredible transmission efficiency - USB 3.2 Gen 2
A step towards an AI-powered ecosystem
Google's tailored AI assistant, paired with Xiaomi's cutting-edge multimodal processing technology in text, sound, imagery and other fields, allows you to fully unleash your productivity and creativity.
Boosts your work efficiency - AI-driven assistance
AI Writing
Get help with writing, brainstorming and more, with AI Writing. Now available system-wide, AI Writing can assist you in more ways than ever before. Summarising articles, organizing notes, spellchecking emails - AI Writing can do it all.
AI Speech Recognition
Powered by cloud-based AI technology to automatically convert speech to text, it boasts speaker recognition, summary generation and translation capabilities.
AI Interpreter
Introducing AI Interpreter, your ultimate real-time translation assistant for face-to-face interactions, phone calls, or online meetings.
AI Search
With AI Search, your smart device can now understand your words like a human and accurately help you find the content you need, greatly improving efficiency.
AI Dynamic Wallpapers
AI Dynamic Wallpaper introduces a transformative aesthetic experience, by instantly generating animation based on static wallpapers of cities, plants and more.
Xiaomi 15 Ultra with Google Gemini
Chat with Gemini, a truly helpful personal AI assistant from Google, to supercharge your ideas.
Gemini Overlay
Get quick access to Gemini without switching apps.
Gemini Live
Go Live to talk things out with Gemini.
Image Generation
Create stunning images with Gemini.
Gemini Extensions
Extensions connect Gemini to other Google apps and services you rely on.
*Results for illustrative purposes and may vary. Check responses for accuracy. Internet connection and compatible operating system required. Availability may vary by device, country, and language. Google and Gemini are trademarks of Google LLC.
Circle to Search with Google
Instantly search what you see on your phone. A simple action starts a Google search without leaving the app or content you're on. Search any image, video, or text on your screen. Circle, highlight, scribble, or tap to pinpoint what you're curious about, no screenshots necessary
*Google is a trademark of Google LLC. Available on select devices and internet connection required. Works on compatible apps and surfaces. Results may vary depending on visual matches.
DISPLAY - Super intelligent display
Professional color performance - Super power-efficient WQHD+ display
Xiaomi 15 Ultra features a stunning All Around Liquid Display, delivering an outstanding grip experience and exceptional visual experience.
- 6.73" Display size
- WQHD+ 3200 x 1440
- LTPO 1-120Hz refresh rate
- 68 billion Colors
- Original color PRO Base on CIE 2015 standards
- Reduced eye-fatigue DC dimming / 1920Hz PWM*
*DC dimming for high brightness and 1920Hz PWM dimming for low brightness.
Always-active Display - Ultra-low consumption
Adopting an Always-Active Display with adaptive brightness, when turned on, key information such as the time and notifications are clearly visible even when the device is locked. With a refresh rate as low as 1Hz, battery life is barely affected.
Stand strong against outdoor glare - 3200nits display brightness
Xiaomi 15 Ultra features the new display panel, bringing a 3200 nits ultra-bright display, allowing users to enjoy stunning HDR effects even under bright sunlight.
Gives you the "being there" feeling - Flagship audiovisual experience
Multiple expert adjustments and technological support deliver exceptional sound quality and a deeply immersive audiovisual experience.
Safer and faster than ever - Ultrasonic fingerprint sensor
Xiaomi 15 Ultra features an advanced ultrasonic fingerprint sensor, recording 3D information of your fingerprint, greatly improving security, while also allowing for more flexible unlocking positions for a better experience.
+50%* unlock speed when the screen is dim
+25%* unlock speed when the screen is on
*Data tested by Xiaomi Internal Labs, compared to Xiaomi 14 Ultra.
Impressive performance with exceptional energy efficiency - Snapdragon® 8 Elite
Xiaomi 15 Ultra is powered by the industry-leading Snapdragon® 8 Elite Mobile Platform with a 3nm manufacturing process and Oryon CPU, which brings a transformed performance while balancing power consumption and daily battery life.
- Prime core frequency 4.32GHz
- computing power 80 TOPS
- TSMC second-generation process 3nm
Stay cool with super heat dissipation - Xiaomi 3D Dual-Channel IceLoop system
Featuring a new design with 5100mm² overall LHP area, it delivers reliable performance from daily operations to heavy workloads.
Ultra-long battery life - Up to 25 hours of video playback*
Maintains a slim design while utilizing a massive 5410mAh (typ) Xiaomi Surge Battery, offering a magnificent battery life experience.
*Data comes from Xiaomi Internal Labs. Actual results may vary depending on the test environment.
Quicker and safer charging - 90W HyperCharge - 80W Wireless HyperCharge*
Xiaomi Surge Battery Management System is equipped with a new Xiaomi Surge P3 charging chipset supporting frequency-varied fast charging and the Xiaomi Surge G2 battery management chipset that intelligently extends battery life.
*No power adapter included in the box. 90W power adapter sold separately. Using Xiaomi 90W power adapter is recommended.
*Wireless chargers are sold separately.
EXPERIENCE - A cutting-edge tech experience
Next-level communication experience - Extra strong signal for effortless connection
Xiaomi 15 Ultra boasts a Xiaomi Surge T1 Tuner and Xiaomi Surge T1S Tuner, complemented by a Super Antenna Array and AI Intelligent Communication. This powerful combination delivers a significantly enhanced communication experience for your everyday needs.
Dedicated Tuner chipsets
Cross-cellular data, Wi-Fi, Bluetooth, GPS, multi-module tuning
Super Antenna Array
+33% Low-frequency signal performance*
+48% Mid-high frequency signal performance*
AI Intelligent Communication
+47% Elevator network recovery speed*
+38% Underground parking network recovery speed*
Data-assisted calling* - Improved calling experience with mobile data
*Data tested by Xiaomi Internal Labs in comparison to Xiaomi 14 Ultra. Actual results may vary.
*Availability of data-assisted calling may vary based on VoWiFi support, please refer to the actual use.
IP68* - Dust and water resistance
More features
- Wi-Fi 7*
- Multifunctional NFC
- Bluetooth 6.0
- IR Blaster
Xiaomi HyperOS - Faster. Smarter. Smoother.
Notes:
*AI features available via OTA starting from March 2nd, 2025.
*Availability of AI features may vary based on region and language. Please check your local website for more information. Internet connection required. Check responses for accuracy.
*Some of the AI editing features may need to update your system software and Gallery Editor APP to the latest version, and require internet connection, please refer to the actual use.
*Circle to Search with Google works on compatible apps and surfaces. Results may vary depending on visual matches.
*Google Gemini results are for illustrative purposes only and may vary. Check responses for accuracy. Internet connection and compatible operating system required. Availability may vary by device, country, and language. Google and Gemini are trademarks of Google LLC.
*Google is a trademark of Google LLC. Available on select devices and internet connection required. Works on compatible apps and surfaces. Results may vary depending on visual matches.
*Please consult the local seller on the availability of the power adapter in the box.
*The images and videos on this page are for illustration purposes only and may not be the exact representation of the product. Actual UI may vary.
*Data tested by Xiaomi Internal Labs, actual results may vary.
*IP68: The device has been tested and certified to be resistant to splash, water, and dust in the presence of specific laboratory conditions with the classification IP68 ingress protection based on IEC 60529:1989+A1:1999+A2:2013.
Please note that the test conditions of water resistance include: submersion in static freshwater up to a depth of 1.5 meters, up to 30 minutes, with a temperature delta between the water and product being 5K or less. Such water resistance features only pertain to specific conditions tested in a laboratory environment, which do not correspond to the normal conditions of use by consumers. Therefore, ingress protection is not assured if the product is subjected to environments beyond the test conditions.
We recommend that you do not test it by yourself. Not advised for beach or pool use. Ingress protection might deteriorate from daily wear and tear, physical damage, and/or disassembly needed in case of repair.
Avoid charging the product, operating the physical buttons, or removing the SIM tray when the product is exposed to moisture.
Please carefully refer to the user's manual for other safety instructions.
The warranty will not cover the liquid damage caused in the environments beyond the IP68 test condition.
*IP54: When the Xiaomi 15 Ultra Photography Kit Legend Edition is used with a smartphone, the whole system meets the IP54 dust and water resistance standard.
*Wi-Fi 7/Wi-Fi 6E/Wi-Fi 6 capability may vary based on regional availability and local network support.
*Wi-Fi connectivity (including Wi-Fi frequency bands, Wi-Fi standards and other features as ratified in IEEE Standard 802.11 specifications) may vary based on regional availability and local network support. The function may be added via OTA when and where applicable.
Processor
Snapdragon® 8 Elite Mobile Platform
3nm manufacturing process
CPU:
2 x Prime Core, up to 4.32GHz
6 x Performance Core, up to 3.53GHz
GPU:
Adreno™ GPU
AI:
Qualcomm AI engine
Storage & RAM
16GB + 512GB
RAM: LPDDR5X 8533Mbps
Storage: UFS 4.1
*Available storage and RAM are less than the total memory due to storage of operating system and software pre-installed on the device.
Dimensions
Height: 161.3mm
Width: 75.3mm
Thickness: 9.35mm
Weight: 226g
*Data tested by Xiaomi Internal Labs, actual results may vary.
Display
6.73" WQHD+ 3200 nits ultra-bright display
6.73" WQHD+ AMOLED
All Around Liquid Display
Xiaomi Shield Glass 2.0
Always-active Display
2 - 80 nits adaptive brightness
Resolution: 3200 x 1440, 522 ppi
Refresh rate: 1-120Hz
Touch sampling rate: Up to 300Hz
Color gamut: DCI-P3
Color depth: 68 billion colors
Brightness: 3200 nits multi-scenario peak brightness
Dimming: 1920Hz PWM dimming / DC dimming
Original color PRO | Pro HDR | Wet touch technology
HDR10+
Dolby Vision®
TÜV Rheinland Low Blue Light (Hardware Solution) Certified
TÜV Rheinland Flicker Free Certified
TÜV Rheinland Circadian Friendly Certified
Rear Camera
Leica Summilux optical lens
VARIO-SUMMILUX 1:1.63-2.6/14-100 ASPH.
Leica 23mm main camera
50MP
LYT-900 image sensor
1" sensor size
3.2µm 4-in-1 Super Pixel
f/1.63
OIS
23mm equivalent focal length
Leica 200MP ultra telephoto
200MP
2.24µm Super Pixel
f/2.6
OIS
100mm equivalent focal length
Leica 70mm floating telephoto
50MP
1.4µm 4-in-1 pixel size
f/1.8
OIS
70mm equivalent focal length
Leica ultra-wide camera
50MP
1.28µm 4-in-1 pixel size
f/2.2
14mm equivalent focal length
115°
Rear camera photography features
Two Leica photographic styles (Leica Autentic look, Leica Vibrant Look)
Leica filters
Leica classic shutter sound
Leica watermark
Xiaomi ProFocus (Motion tracking focus, eye tracking focus and motion capture)
Lightning Burst
Digital zoom up to 120x
HDR
Dynamic shot
Portrait mode
Master-lens system (23mm-135mm)
50MP mode (wide/ultra wide/telephoto)
200MP mode (periscope)
Super macro
Panorama
Long exposure
Documents
Fastshot mode
Supermoon
Pro mode
Image formats captured: DNG, HEIF, JPEG
RAW mode
UltraRAW: 16-bit
Rear camera video features
Movie mode
ShootSteady
Slow motion
Dual video
Time-lapse
Ultra Night Video
Video pro mode
Video log format
Rear camera video recording
8K (7680x4320) video recording at 30 fps
4K (3840x2160) video recording at 30 fps, 60 fps, 120 fps
1080p (1920x1080) HD video recording at 30 fps, 60 fps
720p (1280x720) HD video recording at 30 fps
Slow motion video:
720p: 120fps, 240fps, 480fps, 960fps, 1920fps
1080p: 120fps, 240fps, 480fps, 960fps, 1920fps
Front Camera
32MP in-display selfie camera
f/2.0
OV32B
21mm equivalent focal length
90° FOV
Front camera photography features
HDR
Portrait mode
Palm shutter
Voice shutter
Selfie timer
Screen flashlight
Front camera video features
Dolby Vision® video recording
Video teleprompter
Slow motion selfie
Time-lapse selfie
Front camera video recording
4K (3840x2160) video recording at 30 fps, 60fps
1080p (1920x1080) HD video recording at 30 fps, 60 fps
720p (1280x720) HD video recording at 30 fps
Battery & Charging
5410mAh (typ) Xiaomi Surge Battery
90W HyperCharge*
80W wireless HyperCharge*
Supports QC3+ / QC3.0 / QC2.0 / PD3.0 / PD2.0 / MI FC 2.0
USB Type-C charging port
*No power adapter included in the box. Power adapter sold separately. Using Xiaomi 90W power adapter is recommended.
*Wireless chargers are sold separately.
Xiaomi HyperAI
AI Writing
AI Speech Recognition
AI Interpreter
AI Creativity Assistant
And more.
Circle to Search with Google
Google Gemini
*Availability of AI features may vary based on region and language. Please check your local website for more information.
*Internet connection required. Check responses for accuracy.
*AI features available via OTA starting from March 2nd, 2025.
*Circle to Search with Google works on compatible apps and surfaces. Results may vary depending on visual matches.
*Google Gemini results are for illustrative purposes only and may vary. Check responses for accuracy. Internet connection and compatible operating system required. Availability may vary by device, country, and language. Google and Gemini are trademarks of Google LLC.
Cooling System
Xiaomi 3D Dual-Channel IceLoop system
Security
Ultrasonic in-screen fingerprint sensorAI face unlock
NFC
Yes
Network & Connectivity
Dual SIM (nano SIM + nano SIM)
Network bands:
5G SA: n1/2/3/5/7/8/12/20/25/26/28/38/40/41/48/66/71/75/77/78/79
5G NSA: n1/3/5/7/8/20/28/38/40/41/66/71/75/77/78/79
4G: LTE FDD: B1/2/3/4/5/7/8/12/13/17/18/19/20/25/26/28/32/66/71
4G: LTE TDD: B38/39/40/41/42/48
3G: UMTS: B1/2/4/5/6/8/19
2G: GSM: B2/3/5/8
Supports 4x4 MIMO
Wireless Networks
Wi-Fi 7 capability*
*Wi-Fi 7/Wi-Fi 6E/Wi-Fi 6 capability may vary based on regional availability and local network support.
*Wi-Fi connectivity (including Wi-Fi frequency bands, Wi-Fi standards and other features as ratified in IEEE Standard 802.11 specifications) may vary based on regional availability and local network support. The function may be added via OTA when and where applicable.
Dual band Simultaneous
Supports 2x2 MIMO, 8x8 Sounding for MU-MIMO, Wi-Fi Direct, Miracast
Bluetooth 6.0, Dual-Bluetooth
Supports SBC/AAC/AptX/AptX HD/AptX Adaptive/LDAC/LHDC 5.0/LC3
Navigation & Positioning
GPS: L1+L5
Galileo: E1+E5a | GLONASS: G1 | Beidou | QZSS: L1 + L5 | NavIC: L5
A-GPS supplementary positioning | Electronic compass | Wireless network | Data network | SAP
Audio
Stereo speakers | 4-Mic array
Supports audio formats: MP3, FLAC, APE, AAC, OGG, WAV, AMR
Hi-Res & Hi-Res Audio Wireless certification, Dolby Atmos®
Video
Supports video formats: MP4, MKV, WEBM, 3GP, TS
Supports HDR display when playing HDR10+, Dolby Vision®, HDR Vivid video content
Splash, Water and Dust Resistant
IP68*
*The device has been tested and certified to be resistant to splash, water, and dust in the presence of specific laboratory conditions with the classification IP68 ingress protection based on IEC 60529:1989+A1:1999+A2:2013.
Please note that the test conditions of water resistance include: submersion in static freshwater up to a depth of 1.5 meters, up to 30 minutes, with a temperature delta between the water and product being 5K or less. Such water resistance features only pertain to specific conditions tested in a laboratory environment, which do not correspond to the normal conditions of use by consumers. Therefore, ingress protection is not assured if the product is subjected to environments beyond the test conditions.
We recommend that you do not test it by yourself. Not advised for beach or pool use. Ingress protection might deteriorate from daily wear and tear, physical damage, and/or disassembly needed in case of repair.
Avoid charging the product, operating the physical buttons, or removing the SIM tray when the product is exposed to moisture.
Please carefully refer to the user's manual for other safety instructions.
The warranty will not cover the liquid damage caused in the environments beyond the IP68 test condition.
Sensors
Proximity sensor | Ambient light sensor | Accelerometer | Gyroscope | Electronic compass | IR blaster | Laser autofocus | Barometer | Flicker sensor | X-axis linear vibration motor
Operating System
Xiaomi HyperOS 2
Package Contents
Mobile Phone / USB Type-C Cable / SIM Eject Tool / Protective Case / Safety Information / Quick Start Guide and Warranty Card / Desiccant
*Contents in the package may differ across different regions.
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.