JCD398 USB-C® Dual 4K HDMI™ 10Gbps Mini Dock
4K HDMI™ / Gigabit Ethernet / Power Delivery 3.0 / USB™ 10Gbps
Windows® and macOS® Compatible
The JCD398 USB-C® Dual 4K HDMI™ 10Gbps Mini Dock is great for adding two 4K UHD displays to your laptop PC including MacBook® computers with the Apple® M-Series chip. Its compact size makes it suitable for desk environments that lack space. The USB™ ports support up 10Gbps data transfer rates for connect high speed storage devices and other devices. Supports Power Delivery 3.0 for up to 100W of power passthrough for laptop and tablets. One Gigabit Ethernet port is included for high-speed network connectivity.
- Easily add two displays via HDMI™ 4K60 Hz and 4K30 Hz
- Power Delivery 3.0 offers up to 100W of charging pass-through
- Connect or charge your USB™ devices with 2 x USB™ ports
- Combo 3.5mm Audio Jack
- SuperSpeed+ USB™ 3.2 Gen 2 provides up to 10Gbps transfer rates
- Hot-swappable USB™ enables you to add or remove monitors without rebooting your system
- Reliable network connectivity via the Gigabit Ethernet port
Massive Expansion, Designed For Both Mac® and Windows® Users
Upgrade your connectivity with 2 x USB Type-A 10Gbps, 2 x 4K HDMI, Gigabit ethernet, PD charging, and 3.5mm combo audio jack
Supercharge Productivity with Dual 4K Display
Seamlessly connect dual 4K screens, extend your display area and optimize productivity
Break Free From The Limitation Of M1/M2/M3 MacBook®
Effortlessly connect two additional displays to your M1/M2 MacBook®, support extended displays on both Mac® and Windows®
Supports USB™ 3.2 Gen 2 10Gbps Ultra-High Speed
Super-Fast Gigabit Ethernet
Supports super-fast Gigabit network speed. Provides a stable and rapid internet connection.
Powerful PD Pass-Through Charging
Supports 100W power delivery pass-through for charging your laptop.
Built-in 3.5mm Combo Audio Jack
Connect your headphones or a speaker and listen to music from your laptop
Universal Compatibility
Hardware
Audio Supported
Yes
Host Connector
1 - USB-C® Male
Network Interface
RJ45 (Gigabit Ethernet)
Ports
1 - HDMI™ 4K @ 60 Hz
1 - HDM™ 4K @ 30 Hz
2 - USB™ Type-A 3.2 Gen 2 (10Gbps)
1 - Combo 3.5mm Audio Jack
1 - RJ45 Gigabit Ethernet
1 - USB-C® PD-in with PD 3.0 up to 100W
Power Source
Bus-powered or self-powered
Video Output
2 - HDMI™ Female
Performance
Audio Channel
2.1 via HDMI™
Compatible Networks
10/100/1000 Mbps
Displays Supported
2
Max Data Transfer Rate
10 Gbps
Max Display Resolution
Single DP™ Alt:
3840 x 2160 @ 60 Hz
2560 x 1440 @ 120 Hz
1920 x 1080 @ 144 Hz
Single USB™ Graphics:
3840 x 2160 @ 30 Hz
2560 x 1440 @ 60 Hz
1920 x 1080 @ 60 Hz
Dual Display:
3840 x 2160 @ 60 Hz via DP™ Alt
3840 x 2160 @ 30 Hz via USB™ Graphics
Power
Input Current
5A
Input Voltage
20V
Output Current
4.5A
Output Voltage
20V
Power Consumption
= 700 mA
Power Delivery
Up to 100W via USB-C®
Physical Specifications
Cable Length
7.8 in. (198.12 mm)
Color
Space Grey
Enclosure Type
Aluminum
Operating Humidity
< 85% non-condensing
Operating Temperature
32 to 98°F (0 to 37°C)
Product Depth
2.24 in. (56.98 mm)
Product Height
0.58 in. (14.85 mm)
Product Weight
4.00 oz (113.5 g)
Product Width
5.8 in. (147.25 mm)
Storage Humidity
< 85% non-condensing
Storage Temperature
14 to 140°F (-10 to 65°C)
Other
Package Contents
1 - JCD398 USB-C® Dual 4K HDMI™ 10Gbps Mini Dock
1 - Quick Installation Guide (QIG)
System Requirements
Windows® 10 / 11
macOS® 10.14 or later
Available USB-C® port that supports DisplayPort™ alternate mode and USB™ Power Delivery 2.0/3.0 or 3.1 Please refer to the manufacturer of your computer for more information about your device
The host device must support DisplayPort™ 1.4 to achieve 4K resolution at 60 Hz.
Special Notes
Driver installation is required for macOS® and Windows®. If the computer has network access and administrative rights, Windows® can automatically install the driver when the device is plugged in.
The adapter can connect to a USB-C® port that doesn’t support Power Delivery, but it will not pass power through the connected device.
A 4K-capable display is required for obtaining the 3840 x 2160 resolution
If you are using a high-powered USB™ device, attach a USB-C® power adapter to the power delivery port to ensure maximum performance. When using the USB-C® power adapter, the multi-adapter powers both the adapter (with attached peripherals) and your laptop.
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.