Asus
ASUS ROG Ally 7" FHD Touch 120Hz AMD Ryzen Z1 Extreme APU 16GB 512GB
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Description
ASUS ROG Ally 7" FHD Touch 120Hz AMD Ryzen Z1 Extreme APU 16GB 512GB NVMe SSD AMD Radeon Navi3 Graphics Win11Home 1 yr warranty - WiFi6E + BT5.2, MicroSD Reader, FPR
ROG ALLY
#playALLYourgames
- The ROG Ally is a true Windows 11 gaming machine
- Featuring AMD's brand-new Ryzen™ Z1 Series processors, the ROG Ally is an incredibly powerful RDNA™ 3 graphics powered handheld gaming machine
- ROG's all-new Zero Gravity thermal system and dual fan design keep the Ally cool and quiet in any orientation, letting you game your way
- ROG Armoury Crate SE provides quick access to all your games and essential settings in one place. Customize keymaps and tweak Aura Sync lighting all from one app
- Comfortable, ergonomic design puts every button within easy reach
- A Full HD 120Hz high-refresh rate display with FreeSync™ Premium gives you a crystal-clear view of the action even in fast-paced games
Any Game, Anywhere
ME TIME: GAMING HANDHELD
Sink deep into your favorite AAA or indie games and watch the hours melt away with an expansive Full HD 120Hz display and incredibly comfortable ergonomics.
WE TIME: HOME ENTERTAINMENT SYSTEM
Share the fun by connecting to a TV and pairing multiple controllers, instantly transforming the Ally into a formidable couch multiplayer console.
PRO TIME: FULL THROTTLE GAMING
For a truly top-tier experience, pair the Ally with an XG Mobile external GPU, monitor, mouse, and keyboard for esports and high-fidelity 4K gaming.
#playALLYourgames
Multiple libraries, one device. The ROG Ally is fully compatible with Steam, Xbox Game Pass, Epic, GOG, and more, ensuring that no matter where you buy your games, you can play them on the Ally.
Armoury Crate SE
Game Library
Owning games in multiple launchers can make for a frustrating, fractured library. We designed a Special Edition of Armoury Crate just for the Ally, designed to sort and seamlessly launch all of your games from one place, no matter where they're installed.
Command Center
For effortless control of your experience in-game, Command Center is just one tap away. Change performance modes, see real-time monitoring data, enable an FPS limiter, and more with one quick toggle.
Customization
Every button on a handheld gaming device is precious, and we know that not every gamer plays the same way. So we made sure that you can remap and customize the buttons to suit your particular taste. Two additional paddles on the rear of the Ally can be used as in-game buttons or as modifiers to unlock even more options.
Modern Security
Windows Hello
Log in to the Ally quickly and securely with a Windows Hello fingerprint reader integrated with the power button, no PIN required. If you accidentally leave your Ally unattended, your data is secure.
Parental Control
For younger users, parents can limit app or screen time, see spending summaries, and track their kids' locations with powerful parental controls.
Windows Defender
Windows Defender provides robust security for your device, with constantly updated antivirus and malware protection.
Born for Handheld Gaming
AMD's brand-new Ryzen™ Z1 Extreme processor powers this incredible gaming machine. Built on the cutting edge 4nm process, this silicon features both the Zen 4 architecture and brand new RDNA™ 3 graphics. Featuring incredible upscaling technologies like FidelityFX™ Super Resolution and Radeon™ Super Resolution, the Ally can boost framerates while retaining excellent image quality. Choose from three different operating modes to balance performance and power usage, from Silent Mode's 9W to Performance Mode's 15W all the way up to Turbo Mode's 25W (or 30W when connected to AC power). ROG worked in close collaboration with AMD to unleash the full potential of this cutting-edge hardware, and the Ryzen™ Z1 Extreme is here to take the gaming world by storm.
AMD Ryzen™ Z1 Extreme
The elite high-performance processor for handheld gaming
- Zen4 Architecture
- RDNA™ 3 Graphics
- 8 Cores
- 4nm Process
- 8.6 Teraflops
- 16 Threads
Butter Smooth FHD Gameplay
MicroSD Expansion
If you have a larger game library, the Ally has you covered. A dedicated UHS-II microSD card slot allows you to effortlessly add high-speed storage to your machine, letting you keep more of your games installed and ready to play. Boasting nearly the same load times as the dedicated PCIe Gen 4 SSD, you'll never need to worry where you store your games.
PCI Express 4.0 SSD
Featuring up to 512GB of lightning-fast PCIe Gen 4 storage courtesy of an M.2 2230 SSD, you'll have plenty of space for all your games and ultra-fast boot times.
Powerful LPDDR5 6400 Memory
The Ally's LPDDR5-6400 memory keeps the Ryzen™ processor fed with data at a moment's notice, letting the Z1 Extreme put its best foot forward.
Game on the go
Play your favorite games and content for hours without worrying about a charger. Enjoy up to 2 hours of gaming locally on the device, with up to 6.8 hours of video playback. The Ally also supports fast charging, enabling it to charge from 0-50% in just 30 minutes.
ROG Intelligent Cooling - Zero Gravity, Zero Distraction, 100% Performance
Zero Gravity Thermal System
The ROG Ally is designed to let you play anywhere, so it needed a thermal solution to match. Traditional thermal solutions count on gravity to help heat pipes cycle heat out of the system, but with a specially constructed pipe that uses a mesh, the Ally truly defies gravity.
Anti-Gravity Heat Pipes
Anti-Gravity heat pipes improve thermal transfer by using a mesh for the wick, increasing capillary pressure by more than 15%. This allows the Ally's cooling solution to maintain effectiveness even when upside-down.
Fluid Dynamic Bearing
Both fans have a fluid bearing design, which is a tried and tested style that will keep the Ally spinning like a top for years to come. Fluid bearing fans also are low friction even when run in non-traditional orientations, letting you hold the Ally in any direction without worry.
Zero Distraction
While many handhelds on the market opt for a single fan, we know that extra airflow is always beneficial. The Ally is equipped with two fans, allowing better cooling at slower speeds to keep noise to a minimum.
ROG Dust Filter
Dust filters cover both air intake vents, keeping foreign debris out of the fans. Less dust means more efficient and quiet cooling for years to come.
0.1mm Ultra-Thin Fins
Thermal energy is dissipated by two heatsinks, each lined with ultra-thin auluminum fins as slim as 0.1mm. Higher density fins allow for increased heat dissipation and lower air resistance for smoother flow. There are up to to 102 heatsink fins totaling 12,173mm2 of surface area.
Dual Fan Domination
Dual fans keep the machine and the chassis cooler, quieter, and more comfortable to hold compared to a single-fan solution. Never settle with anything less than ROG Intelligent Cooling.
The Featherweight Champion
Weighing in at just 608 grams, the ROG Ally feels comfortable even during extended gaming sessions, and will never be a burden in your backpack.
How We Achieve 608 Grams
608 Grams of Pure Gaming Joy
Precision Comfort
Custom-tailored 2° and 14° slants keep the Ally comfortable in every hand.
Hold On
The curved handles of the Ally are perfectly molded to fit the natural shape of your grip.
Effortless Control
Buttons are placed on the top half of the Ally, making sure the controls are always easy to reach.
Slip-resistant Design
ROG micro-triangle texture on the handles and ROG decoration lines on the front secure your grip.
RGB Lighting
Tasteful RGB around both joysticks adds flair and syncs with supported games, pulling you further into the action.
Effortless Button Pressing
The face buttons feature a flat dome shape, making them supremely comfortable to press.
Joystick
Joysticks are critical on a controller, so the Ally offers deep customization, including dead zone adjustment.
Trigger
Hall sensors detect even the tiniest motion accurately, and don't wear down over time, keeping the Ally ready for battle for years to come.
Macro Key
The Ally comes equipped with a pair of easy-to-reach buttons on the rear that can be used as standard buttons or modifiers for custom shortcuts.
D-pad
With a raised disc shape, the D-Pad has also been customized to effortlessly execute consecutive button presses without losing track of your thumbs position.
Lightning Fast. Crystal Clear.
A high-powered machine needs a top-spec display to match, and the Ally has specifications that just a few years ago would have rivaled gaming laptops many times its size. Sporting a 1080p touchscreen panel with a 120Hz refresh rate and FreeSync™ Premium support, this 7-inch display is truly a joy to game on. With 100% coverage of the sRGB color space, you can trust that all of your content looks exactly as the game makers intended.
- Refresh rate 120Hz
- Full HD 1080p
- 7-inch Touch Panel
- Response Time 7ms
- Wide Color Gamut sRGB 100%
- AMD Freesync Premium
Great Outdoor Gaming Experiences
Common LCD displays generally have a max brightness of 200-300 nits, but the Ally boasts a max brightness of 500 nits. A higher brightness allows the Ally to clearly display the action on screen when in challenging brighter environments like the great outdoors. To protect against everyday wear and tear, Corning® Gorilla® Glass Victus® keeps the touchscreen looking factory new.
- High Brightness 500nits
- Gorilla® Glass Victus®
- Gorilla® Glass DXC Coating
Better Outdoor Visibility with Corning® DXC
A Corning® Gorilla® Glass DXC coating reduces surface reflections while also increasing hardness by over 40% for improved scratch resistance. Fewer reflections mean you can keep track of what's happening on-screen in bright or outdoor environments.
Immersive Stereo Sound
Dual front-firing Smart Amp speakers with Dolby Atmos pump up the volume without distortion and immersing you directly in your games, while Two-Way AI Noise Cancelation processes both incoming and outgoing audio to filter any errant background noises from your voice chats.
- Dual Smart Amp speakers
- Two-way AI Noise Cancelation Technology?
- Dolby Atmos
Reach the Clouds with Wi-Fi 6E
The Ally was built to travel, so it comes equipped with ultra-fast Wi-Fi 6E networking. Wi-Fi 6E supports 4X more network capacity and 75% lower latency than Wi-Fi 6, letting the Ally stream videos, access cloud gaming services, and download games effortlessly even on crowded networks.
- wifi 6E
- Video Streaming
- Cloud Gaming
All Under Control
Operating System
Windows 11 Home
Processor
CPU: AMD Ryzen™ Z1 Extreme Processor ("Zen4" architecture with 4nm process, 8-core /16-threads, 24MB total cache, up to 5.10 Ghz boost)
GPU: AMD Radeon™ Graphics (AMD RDNA™ 3, 12 CUs, up to 2.7 GHz, up to 8.6 Teraflops)
TDP: 9-30W
Display
7-inch
FHD (1920 x 1080) 16:9
IPS-level
glossy display
sRGB: 100%
Adobe: 75.35%
Gorilla® Glass DXC
Gorilla® Glass Victus™
Touch Screen (10-point multi-touch)
Refresh Rate: 120Hz
Response Time: 7ms
Brightness: 500nits
FreeSync Premium
Memory
16GB LPDDR5 on board (6400MT/s dual channel)
Storage
512GB PCIe® 4.0 NVMe™ M.2 SSD (2230)
I/O Ports
1x 3.5mm Combo Audio Jack
1x ROG XG Mobile Interface and USB Type-C combo port (with USB 3.2 Gen2, support DisplayPort™ 1.4)
1x UHS-II microSD card reader (supports SD, SDXC and SDHC)
Control and Input
A B X Y buttons
D-pad
L & R Hall Effect analog triggers
L & R bumpers
View button
Menu button
Command Center button
Armoury Crate button
2 x assignable grip buttons
Thumbsticks: 2 x full-size analog sticks with capacitive touch
Haptics: HD haptics
Gyro: 6-Axis IMU
Audio
AI noise-canceling technology
Hi-Res certification
Dolby Atmos
Built-in array microphone
2-speaker system with Smart Amplifier Technology
Network and Communication
Wi-Fi 6E(802.11ax) (Triple band) 2*2 + Bluetooth® 5.2 (*Bluetooth® version may change with OS version different.)
Battery
40WHrs, 4S1P, 4-cell Li-ion
Power Supply
TYPE-C, 65W AC Adapter, Output: 20V DC, 3.25A, 65W, Input: 100~240V AC 50/60Hz universal
AURA SYNC
Yes
Weight
608g (1.34 lbs)
Dimensions (W x D x H)
28.0 x 11.1 x 2.12 ~ 3.24 cm (11.02" x 4.37" x 0.83" ~ 1.28")
Security
Built-in Fingerprint Sensor
Microsoft Pluton security processor
ROG ALLY
#playALLYourgames
- The ROG Ally is a true Windows 11 gaming machine
- Featuring AMD's brand-new Ryzen™ Z1 Series processors, the ROG Ally is an incredibly powerful RDNA™ 3 graphics powered handheld gaming machine
- ROG's all-new Zero Gravity thermal system and dual fan design keep the Ally cool and quiet in any orientation, letting you game your way
- ROG Armoury Crate SE provides quick access to all your games and essential settings in one place. Customize keymaps and tweak Aura Sync lighting all from one app
- Comfortable, ergonomic design puts every button within easy reach
- A Full HD 120Hz high-refresh rate display with FreeSync™ Premium gives you a crystal-clear view of the action even in fast-paced games
Any Game, Anywhere
ME TIME: GAMING HANDHELD
Sink deep into your favorite AAA or indie games and watch the hours melt away with an expansive Full HD 120Hz display and incredibly comfortable ergonomics.
WE TIME: HOME ENTERTAINMENT SYSTEM
Share the fun by connecting to a TV and pairing multiple controllers, instantly transforming the Ally into a formidable couch multiplayer console.
PRO TIME: FULL THROTTLE GAMING
For a truly top-tier experience, pair the Ally with an XG Mobile external GPU, monitor, mouse, and keyboard for esports and high-fidelity 4K gaming.
#playALLYourgames
Multiple libraries, one device. The ROG Ally is fully compatible with Steam, Xbox Game Pass, Epic, GOG, and more, ensuring that no matter where you buy your games, you can play them on the Ally.
Armoury Crate SE
Game Library
Owning games in multiple launchers can make for a frustrating, fractured library. We designed a Special Edition of Armoury Crate just for the Ally, designed to sort and seamlessly launch all of your games from one place, no matter where they're installed.
Command Center
For effortless control of your experience in-game, Command Center is just one tap away. Change performance modes, see real-time monitoring data, enable an FPS limiter, and more with one quick toggle.
Customization
Every button on a handheld gaming device is precious, and we know that not every gamer plays the same way. So we made sure that you can remap and customize the buttons to suit your particular taste. Two additional paddles on the rear of the Ally can be used as in-game buttons or as modifiers to unlock even more options.
Modern Security
Windows Hello
Log in to the Ally quickly and securely with a Windows Hello fingerprint reader integrated with the power button, no PIN required. If you accidentally leave your Ally unattended, your data is secure.
Parental Control
For younger users, parents can limit app or screen time, see spending summaries, and track their kids' locations with powerful parental controls.
Windows Defender
Windows Defender provides robust security for your device, with constantly updated antivirus and malware protection.
Born for Handheld Gaming
AMD's brand-new Ryzen™ Z1 Extreme processor powers this incredible gaming machine. Built on the cutting edge 4nm process, this silicon features both the Zen 4 architecture and brand new RDNA™ 3 graphics. Featuring incredible upscaling technologies like FidelityFX™ Super Resolution and Radeon™ Super Resolution, the Ally can boost framerates while retaining excellent image quality. Choose from three different operating modes to balance performance and power usage, from Silent Mode's 9W to Performance Mode's 15W all the way up to Turbo Mode's 25W (or 30W when connected to AC power). ROG worked in close collaboration with AMD to unleash the full potential of this cutting-edge hardware, and the Ryzen™ Z1 Extreme is here to take the gaming world by storm.
AMD Ryzen™ Z1 Extreme
The elite high-performance processor for handheld gaming
- Zen4 Architecture
- RDNA™ 3 Graphics
- 8 Cores
- 4nm Process
- 8.6 Teraflops
- 16 Threads
Butter Smooth FHD Gameplay
MicroSD Expansion
If you have a larger game library, the Ally has you covered. A dedicated UHS-II microSD card slot allows you to effortlessly add high-speed storage to your machine, letting you keep more of your games installed and ready to play. Boasting nearly the same load times as the dedicated PCIe Gen 4 SSD, you'll never need to worry where you store your games.
PCI Express 4.0 SSD
Featuring up to 512GB of lightning-fast PCIe Gen 4 storage courtesy of an M.2 2230 SSD, you'll have plenty of space for all your games and ultra-fast boot times.
Powerful LPDDR5 6400 Memory
The Ally's LPDDR5-6400 memory keeps the Ryzen™ processor fed with data at a moment's notice, letting the Z1 Extreme put its best foot forward.
Game on the go
Play your favorite games and content for hours without worrying about a charger. Enjoy up to 2 hours of gaming locally on the device, with up to 6.8 hours of video playback. The Ally also supports fast charging, enabling it to charge from 0-50% in just 30 minutes.
ROG Intelligent Cooling - Zero Gravity, Zero Distraction, 100% Performance
Zero Gravity Thermal System
The ROG Ally is designed to let you play anywhere, so it needed a thermal solution to match. Traditional thermal solutions count on gravity to help heat pipes cycle heat out of the system, but with a specially constructed pipe that uses a mesh, the Ally truly defies gravity.
Anti-Gravity Heat Pipes
Anti-Gravity heat pipes improve thermal transfer by using a mesh for the wick, increasing capillary pressure by more than 15%. This allows the Ally's cooling solution to maintain effectiveness even when upside-down.
Fluid Dynamic Bearing
Both fans have a fluid bearing design, which is a tried and tested style that will keep the Ally spinning like a top for years to come. Fluid bearing fans also are low friction even when run in non-traditional orientations, letting you hold the Ally in any direction without worry.
Zero Distraction
While many handhelds on the market opt for a single fan, we know that extra airflow is always beneficial. The Ally is equipped with two fans, allowing better cooling at slower speeds to keep noise to a minimum.
ROG Dust Filter
Dust filters cover both air intake vents, keeping foreign debris out of the fans. Less dust means more efficient and quiet cooling for years to come.
0.1mm Ultra-Thin Fins
Thermal energy is dissipated by two heatsinks, each lined with ultra-thin auluminum fins as slim as 0.1mm. Higher density fins allow for increased heat dissipation and lower air resistance for smoother flow. There are up to to 102 heatsink fins totaling 12,173mm2 of surface area.
Dual Fan Domination
Dual fans keep the machine and the chassis cooler, quieter, and more comfortable to hold compared to a single-fan solution. Never settle with anything less than ROG Intelligent Cooling.
The Featherweight Champion
Weighing in at just 608 grams, the ROG Ally feels comfortable even during extended gaming sessions, and will never be a burden in your backpack.
How We Achieve 608 Grams
608 Grams of Pure Gaming Joy
Precision Comfort
Custom-tailored 2° and 14° slants keep the Ally comfortable in every hand.
Hold On
The curved handles of the Ally are perfectly molded to fit the natural shape of your grip.
Effortless Control
Buttons are placed on the top half of the Ally, making sure the controls are always easy to reach.
Slip-resistant Design
ROG micro-triangle texture on the handles and ROG decoration lines on the front secure your grip.
RGB Lighting
Tasteful RGB around both joysticks adds flair and syncs with supported games, pulling you further into the action.
Effortless Button Pressing
The face buttons feature a flat dome shape, making them supremely comfortable to press.
Joystick
Joysticks are critical on a controller, so the Ally offers deep customization, including dead zone adjustment.
Trigger
Hall sensors detect even the tiniest motion accurately, and don't wear down over time, keeping the Ally ready for battle for years to come.
Macro Key
The Ally comes equipped with a pair of easy-to-reach buttons on the rear that can be used as standard buttons or modifiers for custom shortcuts.
D-pad
With a raised disc shape, the D-Pad has also been customized to effortlessly execute consecutive button presses without losing track of your thumbs position.
Lightning Fast. Crystal Clear.
A high-powered machine needs a top-spec display to match, and the Ally has specifications that just a few years ago would have rivaled gaming laptops many times its size. Sporting a 1080p touchscreen panel with a 120Hz refresh rate and FreeSync™ Premium support, this 7-inch display is truly a joy to game on. With 100% coverage of the sRGB color space, you can trust that all of your content looks exactly as the game makers intended.
- Refresh rate 120Hz
- Full HD 1080p
- 7-inch Touch Panel
- Response Time 7ms
- Wide Color Gamut sRGB 100%
- AMD Freesync Premium
Great Outdoor Gaming Experiences
Common LCD displays generally have a max brightness of 200-300 nits, but the Ally boasts a max brightness of 500 nits. A higher brightness allows the Ally to clearly display the action on screen when in challenging brighter environments like the great outdoors. To protect against everyday wear and tear, Corning® Gorilla® Glass Victus® keeps the touchscreen looking factory new.
- High Brightness 500nits
- Gorilla® Glass Victus®
- Gorilla® Glass DXC Coating
Better Outdoor Visibility with Corning® DXC
A Corning® Gorilla® Glass DXC coating reduces surface reflections while also increasing hardness by over 40% for improved scratch resistance. Fewer reflections mean you can keep track of what's happening on-screen in bright or outdoor environments.
Immersive Stereo Sound
Dual front-firing Smart Amp speakers with Dolby Atmos pump up the volume without distortion and immersing you directly in your games, while Two-Way AI Noise Cancelation processes both incoming and outgoing audio to filter any errant background noises from your voice chats.
- Dual Smart Amp speakers
- Two-way AI Noise Cancelation Technology?
- Dolby Atmos
Reach the Clouds with Wi-Fi 6E
The Ally was built to travel, so it comes equipped with ultra-fast Wi-Fi 6E networking. Wi-Fi 6E supports 4X more network capacity and 75% lower latency than Wi-Fi 6, letting the Ally stream videos, access cloud gaming services, and download games effortlessly even on crowded networks.
- wifi 6E
- Video Streaming
- Cloud Gaming
All Under Control
Operating System
Windows 11 Home
Processor
CPU: AMD Ryzen™ Z1 Extreme Processor ("Zen4" architecture with 4nm process, 8-core /16-threads, 24MB total cache, up to 5.10 Ghz boost)
GPU: AMD Radeon™ Graphics (AMD RDNA™ 3, 12 CUs, up to 2.7 GHz, up to 8.6 Teraflops)
TDP: 9-30W
Display
7-inch
FHD (1920 x 1080) 16:9
IPS-level
glossy display
sRGB: 100%
Adobe: 75.35%
Gorilla® Glass DXC
Gorilla® Glass Victus™
Touch Screen (10-point multi-touch)
Refresh Rate: 120Hz
Response Time: 7ms
Brightness: 500nits
FreeSync Premium
Memory
16GB LPDDR5 on board (6400MT/s dual channel)
Storage
512GB PCIe® 4.0 NVMe™ M.2 SSD (2230)
I/O Ports
1x 3.5mm Combo Audio Jack
1x ROG XG Mobile Interface and USB Type-C combo port (with USB 3.2 Gen2, support DisplayPort™ 1.4)
1x UHS-II microSD card reader (supports SD, SDXC and SDHC)
Control and Input
A B X Y buttons
D-pad
L & R Hall Effect analog triggers
L & R bumpers
View button
Menu button
Command Center button
Armoury Crate button
2 x assignable grip buttons
Thumbsticks: 2 x full-size analog sticks with capacitive touch
Haptics: HD haptics
Gyro: 6-Axis IMU
Audio
AI noise-canceling technology
Hi-Res certification
Dolby Atmos
Built-in array microphone
2-speaker system with Smart Amplifier Technology
Network and Communication
Wi-Fi 6E(802.11ax) (Triple band) 2*2 + Bluetooth® 5.2 (*Bluetooth® version may change with OS version different.)
Battery
40WHrs, 4S1P, 4-cell Li-ion
Power Supply
TYPE-C, 65W AC Adapter, Output: 20V DC, 3.25A, 65W, Input: 100~240V AC 50/60Hz universal
AURA SYNC
Yes
Weight
608g (1.34 lbs)
Dimensions (W x D x H)
28.0 x 11.1 x 2.12 ~ 3.24 cm (11.02" x 4.37" x 0.83" ~ 1.28")
Security
Built-in Fingerprint Sensor
Microsoft Pluton security processor
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.