Microsoft
Microsoft Surface Pro 12-inch 2nd Edition Platinum Tablet - 256GB Storage -
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Description
Microsoft Surface Pro 12-inch 2nd Edition Platinum Tablet - Snapdragon X2 Plus (6-core) / 16GB RAM / 256GB SSD - Windows 11 Home
Specifications
- Processor
- Snapdragon® X2 Plus (6-Core)
- NPU
- Qualcomm® Hexagon™ with 80 TOPS
- Graphics
- Qualcomm® Adreno™ GPU
- Display
- Touchscreen: 12-inch PixelSense™ LCD display[4]
- Resolution: 2196 x 1464 (220 PPI)
- Aspect ratio: 3:2
- Contrast ratio: 1400:1
- Dynamic refresh rate: up to 90Hz (60Hz default)
- Color profile: sRGB and Enhanced
- Individually colour-calibrated display
- Adaptive colour
- Adaptive contrast
- Touch: 10-point multi-touch
- Strengthened glass display
- Brightness: SDR: 500 nits maximum (typical)
- Size and Weight
- Length: 274 mm (10.8 in)
- Width: 190 mm (7.47 in)
- Height: 7.8 mm (0.30 in)
- Weight: 686 g (1.5 lbs)[11,12]
- Battery life[6]
- Up to 15.5 hours of local video playback
- Up to 12 hours of active web usage
- Security
- Windows 11 Secured-core PC
- Microsoft Pluton security processor
- Enhanced security with Microsoft Pluton TPM 2.0
- Windows Hello face authentication with Enhanced Sign-in security
- Microsoft Defender for enhanced identity and privacy protection[19]
- Smart App Control for protection against untrusted or malicious apps
- Cameras
- Full HD (1080p) front-facing Surface Studio Camera
- Support for Windows Studio Effects with automatic framing, portrait blur, creative filters (illustrated, animated, watercolour), eye contact, portrait light, cinematic framing and support for external/rear-facing camera
- 10 MP Ultra HD rear-facing camera
- Windows Hello face authentication camera with Enhanced Sign-in Security
- Audio
- Dual Studio Mics with enhanced voice focus[20]
- 2W stereo speakers with Dolby Atmos®[21]
- Support for Bluetooth® LE Audio
- Ports and charging
- 2 x USB-C® / USB 3.2 ports with support for:
- Charging
- Data transfer
- DisplayPort 1.4a with support up to two 4K monitors @60Hz[23]
- Surface Thunderbolt™ 4 Dock and other accessories
- Supports fast charging with minimum 45W charger via USB-C®[22]
- Surface Pro 12-inch Keyboard connector
- Network and connectivity
- WiFi 7[25]
- Bluetooth® Core 5.4 technology
- Pen & keyboard compatibility[1]
- Keyboard Compatibility:
- Surface Pro 12-inch Keyboard
- Pen Compatibility:
- Designed for Surface Slim Pen (2nd edition)
- Integrated storage and wireless charging for Surface Slim Pen located on the back of Surface Pro, 12 inch
- Supports haptic feedback with Surface Slim Pen
- Supports Microsoft Pen Protocol (MPP)
- Software
- Windows 11 Home
- Preloaded Microsoft 365 Apps[27]
- Microsoft 365 Family 30-day trial[28]
- Microsoft Defender App[19]
- Preloaded XBOX App
- PC Game Pass and 30-day trial[30]
- Accessibility
- Compatible with Surface Adaptive Kit
- Compatible with Microsoft adaptive accessories
- Includes Windows Accessibility Features - Learn More Accessible Technology, Products and Innovation | Microsoft Accessibility
- Discover more Microsoft Accessible Devices & Products - Accessible Devices and Products for PC & Gaming | Assistive Tech Accessories - Microsoft Store
- Sustainability
- Surface Pro is designed with sustainability in mind. See more on the Surface Pro Eco Profile for 12 inch.
- Battery cell contains 100% recycled cobalt[33]
- Thoughtful packaging:
- 71% recycled content in wood-based fibre consumer packaging[34]
- Paper-based, minimizing plastic use
- 100% of our virgin paper sourced comes from responsibly managed forests[35]
- Energy efficient:
- ENERGY STAR® certified
- Repairability:
- Clear visual icons and built-in access to repair instructions
- Microsoft is committed to be carbon negative, water positive and achieve no waste by 2030. Learn more about how we design with sustainability in mind at Microsoft Surface Sustainability
- Serviceability
- Replacement components and self-repair information[40]
- Exterior
- Casing: Anodised aluminium
- Physical Buttons: Volume, Power
- Kickstand
- Kickstand with 165 degrees full friction hinge
- Sensors
- Ambient colour sensor
- Accelerometer
- Gyroscope
- Magnetometer
- What's in the box
- Surface Pro, 12-inch
- USB-C® charging cable
- No charger included
- Quick Start Guide
- Safety and warranty documents
- Battery capacities[12]
- Battery Capacity Nominal (Wh) 38
- Battery Capacity Min (Wh) 37
- Remarks
- [1]Pen and keyboard sold separately.
- [2]Colours available on selected models only. Available colours, sizes, finishes and processors may vary by shop, market and configuration.
- [3]Supported for select apps and features.
- [4]Surface Pro display has rounded corners within a standard rectangle. When measured as a standard rectangular shape, the screen is 12 inches diagonally (actual viewable area is less).
- [5]Surface Pro display has rounded corners within a standard rectangle. When measured as a standard rectangular shape, the screen is 13" diagonally (actual viewable area is less).
- [6]Battery life varies significantly based on device configuration, usage, network and feature configuration, signal strength, settings and other factors. See aka.ms/Surface Battery Performance for details.
- For Local Video Playback
- Surface Pro 12 inch - up to 15.5hours
- Surface Pro 13 inch - up to 15.5 hours
- For active web browsing
- Surface Pro 12 inch - up to 13 hours
- Surface Pro 13 inch - up to 11.5 hours
- [7]Works with specific text, image and document formats only. Optimised for select languages (English, Chinese (Simplified), French, German, Japanese and Spanish). See aka.ms/copilotpluspcs.
- [8]Accessories, Microsoft 365 and some apps and software sold separately. Microsoft 365 Personal, Family or Premium requires subscription. Features and app availability may vary by region.
- [9]Game library varies over time, by device and by XBOX Game Pass plan. See XBOX.com/gamepass
- [10]XBOX Cloud Gaming requires an XBOX Game Pass subscription and supported device (both sold separately). Cloud-playable games not included with XBOX Game Pass are sold separately, and may be made available with XBOX Game Pass in the future. Game library varies. Stream directly on XBOX consoles, with the XBOX app or at XBOX.com/play on supported devices. Select regions (XBOX.com/regions) and devices (XBOX.com/cloud-devices). See cloud gaming library (XBOX.com/play).
- [11]Weight not including Keyboard.
- [12]Might vary depending on manufacturing processes.
- [13]System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. Surface.com/Storage more details.
- [14]Drive Retention is only available on Microsoft Surface devices in which the Drive is marketed as removable in the technical specifications. Devices returned without a drive may incur a replacement fee unless covered by a Drive Retention benefit (sold separately). Available plans and options may vary by device and region. See Surface Warranty, Protection Plans and Support - Microsoft Surface for Business for details.
- [15]Requires Dolby Vision® encoded content and video.
- [16]HDR requires HDR content and enabling HDR in device settings.
- [17]Based on local video playback test. Testing conducted by Microsoft in May 2026 using preproduction software and preproduction Surface Pro, 13 inch (12th Edition) with Snapdragon® X2 Plus 16 GB, 256 GB and Surface Pro, 13 inch (12th Edition) with Snapdragon® X2 Elite 16 GB, 512 GB devices. Testing consisted of full battery discharge during video playback of a .mov file through the Windows Media Player application in 1080p at 24 FPS. All settings were default except screen brightness set to 150 nits with auto-brightness disabled. WiFi was connected to a network. Battery life varies significantly with settings, usage and other factors.
- [18]Based on a web browsing test. Testing conducted by Microsoft in May 2026 using preproduction software and preproduction Surface Pro, 13 inch (12th Edition) with Snapdragon® X2 Plus 16 GB, 256 GB and Surface Pro, 13 inch (12th Edition) with Snapdragon® X2 Elite 16 GB, 512 GB devices. Testing consisted of full battery discharge while accessing 12 popular websites over multiple open tabs through the browser. All settings were default except screen brightness set to 150 nits with auto-brightness disabled. WiFi was connected to a network. Battery life varies significantly with settings, usage and other factors.
- [19]An eligible Microsoft 365 Subscription required. Note that Microsoft Defender is not available in certain regions.
- [20]Voice focus requires activation, requires Windows 11 and is available in apps which use integrated device microphones and use certain Windows audio processing modes.
- [21]Requires Dolby Atmos® encoded content/audio.
- [22]No charger included. Fast charging (from 5% to 80%) is supported by a USB Type-C PD charger rated at 45W or higher (sold separately). Testing was conducted in March 2025 by Microsoft using pre-production devices, software and a minimum 45W USB-C® charger under controlled conditions. The device was powered on to the desktop screen with default display brightness settings. Actual charge time will vary based on operating conditions. Measured at typical office ambient temperature of 23ºC.
- [23]External monitor support requires compatible displays, cables and accessories. See Surface tested peripherals page for compatibility information.
- [24]In select markets, only specific configurations come with Surface Power Supply. Fast charging is supported with minimum 65W Surface Power Supply or minimum 60W USB Type-C® PD charger or higher, sold separately. Testing conducted by Microsoft in February 2026. For details on fast charging see USB-C® and fast charging for Surface - Microsoft Support.
- [25]6GHz band not available in all regions.
- [26]Based on commissioned testing by DXOMARK in April 2026 of Surface Pro, 13 inch with Snapdragon® X2 M10 6 GB/256 GB and the DXOMARK laptop camera ranking as of 16/06/26. Claim applies only to devices with the same camera hardware, firmware and settings as tested. Rankings may change. More information: Laptop Ranking - DXOMARK.
- [27]Requires licence or subscription (sold separately) to activate and use.
- [28]Activation required. After 30 days, you will be charged the applicable monthly or annual subscription fee. Credit card required. Cancel any time to stop future charges. See Free Trial - Try Microsoft 365 for a month - Microsoft Store.
- [30]Claim within 30 days of device activation. New and eligible returning members only. Valid payment method required. Subscription continues automatically at regular monthly price unless cancelled. Subject to XBOX.com/subscriptionterms.
- [31]Bold keyset option available only in US English in select markets.
- [32]Sold separately.
- [33]Minimum 82.9% of device (excluding PSU) contains 100% recycled cobalt. Based on validation performed by Underwriters Laboratories, Inc. using Environmental Claim Validation Procedure (ECVP) for recycled Content, UL ECVP-2809-2, Second Edition, dated 20 June 2024. Recycled Content is defined in accordance with ISO 14021.
- [34]Applies to sales packaging. Based on internal analysis using IEEE Std 1680.1-2018. IEEE Standard for Environmental and Social Responsibility Assessment of Computers and Displays. 4.7.3.1 Required - recycled content in wood-based fibre packaging.
- [35]Sources must be Forest Stewardship Council certified.
- [36]Enclosure includes bucket, kickstand 100% recycled aluminium alloy in bucket. 100% recycled rare earth metals in magnets. Based on validation performed by Underwriter Laboratories, Inc. using Environmental Claim Validation Procedure (ECVP) for Recycled Content, UL ECVP 2809-2, Second Edition, dated June 2024.
- [37]Device (excluding power supply) contains 3.7% recycled content, consisting of 100% recycled rare earth metals in magnets, 100% recycled tin in solder, 50% recycled copper in thermal plate and 100% recycled copper and 100% recycled gold in the motherboard. Based on validation performed by Underwriters Laboratories, Inc. using Environmental Claim Validation Procedure (EVCP) for Recycled Content, UL EVCP-2809-2, Second Edition, dated June 2024. Recycled Content is defined in accordance with ISO 14021.
- [38]Device (excluding power supply) contains 5.1% recycled cobalt, consisting of 100% recycled cobalt in the battery cell. Based on validation performed by Underwriters Laboratories, Inc. using Environmental Claim Validation Procedure (EVCP) for Recycled Content, UL EVCP-2809-2, Second Edition, dated June 2024. Recycled Content is defined in accordance with ISO 14021.
- [39]Please refer to the EPEAT registry for current ratings. Ratings can vary by country, may change over time and products are eventually archived.
- [40]Replacement components available through online Microsoft Store and iFixIt for out-of-warranty repair. Components can be replaced by individuals with the knowledge and experience to repair electronic devices following Microsoft's Service Guide. Microsoft tools (sold separately) may also be required. Availability of replacement components and service options may vary by product, market and over time. See Self-repair information for your Surface device - Microsoft Support. Opening and/or repairing a device can present electric shock, device damage, fire and personal injury risk and other hazards. Use caution if undertaking self-service repairs. Unless required by law, damage caused during repair is not covered under Microsoft's Limited Hardware Warranty or protection plans.
- [41]Microsoft's Limited Warranty is in addition to your consumer law rights.
- [42]Copilot+ PC features available only on select configurations with 16 GB+ RAM; additional system requirements may apply. See more at aka.ms/copilotpluspcs.
- [43]Applies to the new 12-inch Pro, now 500 nits of brightness.
- [44]Microsoft Ink Canvas requires Windows 10 version 18362.0 or higher and integrated touch support. Microsoft 365 Personal, Family, Premium or Pro subscription required for AI features. AI usage limits apply. Learn more about AI credits and limits. Minimum age limits may apply for use of AI features.
Allowances
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Click & Collect
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.