Apple Watch Ultra 3 (GPS + Cellular) 49mm - Black Titanium Case with Black/Charcoal Trail Loop - M/L
New built-in satellite communications. Now you can stay connected and safe off the grid.
Your ultimate running companion with advanced metrics, training load and the best GPS in a sports watch.
The longest battery life of any Apple Watch. Up to 42 hours of normal use.
Our largest, most advanced Apple Watch display emits more light at wider angles - making it even brighter and easier to read.
Ultra 3 can spot signs of chronic high blood pressure and notify you of possible hypertension. Coming this month.
Introducing sleep score, an easy way to track and help improve the quality of your sleep.
Finishes Choose from two aerospace-grade titanium finishes - natural and black. Ultra 3 shown in Black.
Display Wide-angle OLEDs make the display brighter when viewed at an angle. Power-efficient LTPO3 technology allows you to see ticking seconds on watch faces.
Battery Get a big boost in battery life with up to 42 hours of normal use and up to 72 hours in Low Power Mode.
Durability Ultra 3 is built to last with a rugged titanium case and a display crafted from sapphire crystal - one of the strongest naturally occurring materials on Earth.
Water and dust resistance Ultra 3 is rated WR100 - fit for recreational scuba diving to 40 metres and high-speed water sports.6 It's also IP6X dust-resistant.
Action button One quick press gives you precise, physical control over a variety of customisable functions - like starting a workout, marking a segment or turning on the torch.
Bands Ultra 3 has four beautiful, endlessly versatile band styles that meet the demands of your daily activities, from workouts to nights out.
Optimise every stride. Calling all runners. Apple Watch Ultra 3 has everything you need to train smarter and reach your personal best. Powerful features like precision dual-frequency GPS, advanced metrics, Custom Workouts and new Workout Buddy help you ace your pace.
Hit the ground running with the Action button It's customisable and gives you quick control over a variety of functions, so you can do things like control a workout, move to your next interval, mark a segment and more. All with extreme precision.
All you need is your watch Ultra 3 has mobile connectivity built in, so you can stay better connected on the go. With a carrier plan, you can keep in touch almost anywhere, even if you've left your iPhone behind to go for a run.
Advance with advanced metrics Track your progress with metrics like running power and cadence. And if you create a Custom Workout on your watch or iPhone, you can add work and recovery intervals, set a pace for outdoor workouts and more. You can even get an estimate of your VO2 max after your run.
Track your training load Helpful insights from training load show the impact your workouts have on your body over time, so it's easier to plan when to push and when to rest - especially useful when you're training for your next big event.
Monitor your Heart Rate Zones Quickly see your exercise intensity level with Heart Rate Zones, which are automatically calculated and personalised using your health data. You can adjust them manually or set up alerts.
Run with Race Route and Pacer Race Route allows you to race against your last or best time on your favourite runs. Pacer lets you pick a distance and time target for an outdoor run and tells you when you're on or off track.
Meet your new Workout Buddy With Apple Intelligence from your nearby iPhone, Workout Buddy delivers personalised audible motivation based on your workout data and fitness history - so every pep talk feels truly personal. As always, your data stays private.
Workout media that tunes in to you Let Apple Music choose the best playlist based on the workout you're doing and the music you love. Or simply select a playlist or podcast that's suggested for you.
Step it up with Strava Use the popular app to track your workout and get in-the-moment motivation with new Live Segments where you can see your real-time progress against your PRs. All your workout data automatically syncs with the Fitness app on iPhone.
A battery built for stamina. Apple Watch Ultra 3 is engineered to give you even longer battery life - so you can go further and wider than ever before. When you do need to power up, you can fast-charge in just 15 minutes for up to 12 hours of normal use.
Satellite communications. Up and running. Now when you're off the grid without mobile connectivity or Wi-Fi, Ultra 3 can help you stay connected using built-in satellite communications.1 So if you need critical help, you can contact emergency services via satellite - straight from your wrist. Get help with Emergency SOS via satellite. With a few simple taps, Ultra 3 can gather critical information, connect you to a satellite and reach out to emergency services, so you can get the assistance you need as quickly as possible. Be found with Find My. Use Find My to share your location via satellite so friends and family know where you are. Before you go off grid, add the contacts you plan to share your location with using your paired iPhone or Ultra 3.
All-round champion. Apple Watch Ultra 3 ups your game in every sport. When you're cycling, it actively monitors your speed and efficiency so you can see your progress in real time. And in the water, it can track your sets as you swim, automatically detect stroke patterns and calculate your total distance. Time to clock your best.
Find your Power Zones Connect your personal power meter to Ultra 3 to estimate your Functional Threshold Power (FTP), the highest level of intensity theoretically maintainable for an hour. Your FTP enables Power Zones to show your current power, time in a zone and average power.
Watch your cycling metrics on your iPhone When you start a cycling workout on Ultra 3, it automatically shows up as a Live Activity on your iPhone - making it easier to see and safer when it's mounted on your handlebars.
Crank it up with Workout Views Want to check your current speed as you ride? Workout Views put your chosen metrics front and centre so they're easy to track. And it's simple to switch between metrics like Heart Rate Zones, splits and elevation by turning the Digital Crown.
Master the Multisport workout Ultra 3 can recognise when you transition between swimming, cycling and running - and record your metrics for each. Tracking your segments for a triathlon has never been easier.
Make a splash with swim stroke When you're in a pool, Ultra 3 automatically detects your swim stroke, calculates auto sets with distance and pace, and provides advanced metrics like SWOLF to measure efficiency.
Know what's Up Next For any Custom Workout you create, the Up Next view allows you to see what's remaining in your current interval and what you'll be tackling next. Pro moves.
Onto the summit. Into the blue. Hiking to new heights and diving to new depths requires specialised tools. Apple Watch Ultra 3 has pioneering features like a powerful compass and a full dive computer, so you can pack light and still be equipped for every expedition.
Retrace your steps with Backtrack To get back on route, Backtrack uses GPS data to automatically create a path of where you've been when you're off grid. You can easily add waypoints for locations, like trailheads or camping grounds.
Blaze a trail with customised routes Create and save customised walking and hiking routes on your iPhone. Drop a pin then tap other points along your route to choose a path. Now you can access your favourite routes whenever you want.
Aim higher with a Hiking workout Ultra 3 has a Hiking workout that lets you track your pace, distance, elevation gain and calories burned. See how high you've climbed in real time, and get your total elevation gain when you're finished. Sky's the limit.
Download offline maps Plan ahead and download a map of where you'll be hiking on your iPhone. It will automatically sync to your watch, so you'll know where to go, even when you don't
Create waypoints in the Compass app Mark your current location or drop one on a trailhead or camping ground. Mobile and emergency call waypoints automatically mark your most recent location within your available networks.
Go deeper with full dive capabilities Designed with Huish Outdoors, the Oceanic+ app turns Ultra 3 into a fully capable dive computer running a Bühlmann decompression algorithm. Turn the Digital Crown to get useful data at a glance. Equipped with all the safety warnings you'd expect, the app constantly calculates and monitors your dive parameters.
Let the Tides app guide you Get seven days of estimated information including rising, falling, high and low tides, sunrise and sunset. Check conditions at shorelines around the world, or search over 115,000 beaches by name.
A real lifeline. Packed with innovative safety firsts, Apple Watch Ultra 3 has your back. It's designed to summon help when you need it most - even if you can't reach your iPhone.
Emergency SOS. ASAP For urgent help, press and hold the side button on your Ultra 3 to try to call emergency services and share your location.
Fall Detection at the ready If Ultra 3 detects that you've taken a hard fall, it can automatically help connect you with emergency services, provide dispatchers with your location and notify loved ones.
Crash Detection, Your guardian on the go If you've been in a severe car crash, Ultra 3 can automatically help call emergency services, share your location and notify your emergency contacts.
When you're out, Check In Your watch can automatically notify someone when you arrive at your destination. And if you're going for a run after dark, you can start a Check In for the duration of your workout to let your friend know when you're done.
Activate a siren If you need to attract attention when you're lost or injured, hold down the Action button to activate a siren that can be heard up to 180 metres away.
Torch at the ready Illuminate nearby objects, alert others when you're running at night or shine a light in a camping ground. You can also customise the Action button to control it.
Know your body by heart. The more insights you have, the more empowered you are to take action. From the ECG app to the Vitals app and more, Apple Watch Ultra 3 provides a bigger picture of your health, so you can stay informed. And now Ultra 3 takes the next big step in heart health with a pioneering feature - hypertension notifications.
Get notified of chronic high blood pressure. Hypertension, or high blood pressure, impacts over 1.3 billion adults worldwide and is a leading cause of a heart attack, stroke and kidney disease. The condition frequently goes undiagnosed because it often has no symptoms - and even during a doctor's visit, with a single measurement it can be easily missed. Receive hypertension notifications just by wearing your watch. Ultra 3 can notify you if it identifies patterns of hypertension. How? The optical sensor provides data to an algorithm that can detect potential hypertension by analysing how your blood vessels respond to beats of the heart over 30-day periods. Groundbreaking insights. Grounded in science. We developed hypertension notifications using advanced machine learning methods and a series of studies totalling over 100,000 participants. The feature was then validated in a clinical study. Set up a blood pressure log. If you receive a hypertension notification and have access to a blood pressure cuff, you can track your blood pressure in the Health app on iPhone to create a report that will lead to more meaningful conversations with your healthcare provider.
Wake up to your sleep score Sleep quality is influenced by factors such as sleep duration, bedtime consistency, how often you wake up and time spent in each sleep stage. Sleep score analyses these factors every night and provides a classification and a score. You'll see how the score is calculated, so you can understand the quality of your sleep and learn how to make it more restorative.
Keep an eye on sleep apnoea Sleep apnoea is a condition where people experience repeated interruptions in their regular respiratory pattern during sleep. If untreated, it can lead to increased risk of hypertension, type 2 diabetes, cardiac issues and more. Ultra 3 can monitor for breathing disturbances over time and notify you of possible sleep apnoea.
View your daily health status in the Vitals app The Vitals app establishes a typical range for each of your overnight health metrics, like your heart rate, respiratory rate, wrist temperature, blood oxygen and sleep duration. Track changes over time with a quick glance.
Take an ECG at any time, anywhere Check for signs of atrial fibrillation, or AFib, by using the ECG app to generate a single-lead electrocardiogram.18 You can share your ECG reading with your healthcare provider.
Get heart health notifications Apple Watch Ultra 3 uses the optical heart sensor and advanced algorithms to monitor your heart rate throughout the day. Get notified of unusually high or low heart rates or irregular rhythm with the Heart Rate app.
Track your menstrual cycle You can receive a notification if your logged cycle history shows a possible deviation, such as irregular, infrequent or prolonged periods, and persistent spotting.
Get retrospective ovulation estimates Ultra 3 has advanced sensors that can track your wrist temperature while you sleep.21 The Cycle Tracking app uses this data to provide a retrospective estimate of when you likely ovulated, which can be helpful for family planning.
Measure your blood oxygen It's a breathtaking innovation. The sensor and app in Apple Watch Ultra 3 allow you to take on-demand readings of your blood oxygen as well as background readings, day and night.
Stunning in every setting. Apple Watch Ultra 3 is designed to be a master multitasker - transitioning effortlessly from sports watch to smartwatch. Go from boardroom to boxing lesson or scuba diving to dinner without skipping a beat. Take calls, reply to messages, stream music and pay for things on the go.23 All while tracking your latest health metrics and having helpful safety features on hand, just in case. It's not called Ultra for nothing.
Extra Ultra. Snowboarding, skiing, mountain biking, rowing and more - you'll find so many additional ways to take your favourite sports and activities to the next level with Ultra 3 in the App Store. Tap in. Max out.
- Material and Finish
- Titanium case, Grade 5
- Size and Weight
- Height: 49 mm
- Width: 44 mm
- Depth: 12 mm
- 422 by 514 pixels
- 1,245-sq-mm display area
- Weight (natural): 61.6 grams
- Weight (black): 61.8 grams
- Fits 130-210-mm wrists
- Controls
- Customisable Action button
- Digital Crown with haptic feedback
- Side button
- Double tap and wrist flick gestures
- Siri
- Chip
- S10 chip with 64-bit dual-core processor
- 4-core Neural Engine
- 64GB capacity
- Sensors
- Electrical heart sensor
- Third-generation optical heart sensor
- Blood oxygen sensor[1]
- Temperature sensor[2]
- Depth gauge
- Water temperature sensor
- Compass
- Always-on altimeter
- High-g accelerometer
- High-dynamic-range gyroscope
- Ambient light sensor
- Health and Wellness
- Blood Oxygen app[1]
- ECG app[3]
- Cycle Tracking app with retrospective ovulation estimates[4]
- Heart Rate app
- High- and low-heart-rate notifications
- Irregular rhythm notifications[5]
- Medications app
- Mindfulness app with state-of-mind tracking
- Noise app
- Sleep app including sleep stages
- Sleep score
- Sleep apnoea notifications[6]
- Hypertension notifications[7]
- Display
- Always-On Retina display with wide-angle OLEDs and LTPO3
- 1Hz refresh
- Active area (422 by 514 pixels, 326 pixels per inch)
- Flat sapphire crystal display
- Up to 3,000 nits peak brightness
- 1 nit minimum brightness
- Night Mode for Apple Watch Ultra faces (Modular Ultra, Wayfinder, Orienteering)
- Audio
- Three-microphone array with beamforming and wind noise mitigation
- Dual speakers
- Media playback
- Siren
- Power and Battery Life
- Multiday battery life, up to 42 hours of normal use[8]
- Up to 72 hours in Low Power Mode[8]
- Built-in rechargeable lithium-ion battery
- Fast-charge-capable[9]
- Up to 80% charge in about 45 minutes[9]
- 15 minutes for up to 12 hours of normal use [10]
- 5 minutes for up to 8 hours of sleep tracking[10]
- Learn more
- Operating System
- watchOS
- watchOS is the world's most advanced wearable operating system, with apps and features designed to keep you active, healthy, safe and connected.
- Safety
- Satellite connectivity (Emergency SOS, Find My)[12]
- Emergency SOS[13]
- International emergency calling[14]
- Siren
- Torch
- Crash Detection[13]
- Fall Detection
- Last Emergency Call Availability Waypoint
- Noise monitoring
- Backtrack
- Durability
- Water resistance to 100 m (swim, snorkel, scuba, high-speed water sports) under ISO standard 22810:2010[15]
- Dust resistance IP6X under IEC 60529[16]
- EN13319 recreational scuba diving to 40 m (±1 m accuracy)
- Tested to MIL-STD 810H against subsections for altitude, high temperature, low temperature, temperature shock, immersion, freeze with thaw, ice and freezing rain, and shock and vibration
- Connectivity
- L1 and L5 precision dual-frequency GPS (GPS, GLONASS, Galileo, QZSS and BeiDou)
- 4G LTE[17]
- Wi-Fi 4 (802.11n)
- Support for 2.4GHz and 5GHz Wi-Fi networks
- Bluetooth® 5.3
- Second-generation Ultra Wideband chip[18]
- NFC: Apple Pay[19], GymKit
- Accessibility
- Built-in accessibility features supporting vision, mobility, hearing and cognitive disabilities.
- Features include:
- VoiceOver
- Zoom
- On/Off Labels
- Reduce Transparency
- Increase Contrast
- Colour Filters
- Text Size
- Bold Text
- Reduce Motion
- Hourly Chimes
- AssistiveTouch
- Button Click Speed
- Touch Accommodations
- Auto-Answer Calls
- Type to Siri
- RTT Support
- Audio Volume Balance
- Audio Transcription
- Live Speech
- Accessibility Shortcut
- Mono Audio
- Taptic Time
- Personal Voice
- Live Listen
- Environmental Requirements
- On-wrist operating temperature: -20° to 55° C (-4° to 130° F)
- Operating temperature: 0° to 35° C (32° to 95° F)
- Non-operating storage temperature: -20° to 45° C (-4° to 113° F)
- Dive operating temperature: 0° to 40° C (32° to 104° F)
- Relative humidity: 5% to 90% noncondensing
- Operating altitude: -500 m to 9,000 m (-1,600 feet to 29,500 feet)
- Compatibility
- iPhone 11 or later, including iPhone SE (2nd generation or later), with iOS 26 or later
- In the Box
- Apple Watch Ultra 3
- Band
- Apple Watch Magnetic Fast Charger to USB-C Cable (1 m)
- Notes
- 1. The Blood Oxygen app is for wellness purposes only and not for medical use.
- 2. The temperature sensing feature is not intended for medical use. Temperature sensing is available only on Apple Watch Series 8 and later, Apple Watch SE 3 and all Apple Watch Ultra models.
- 3. The ECG app is available on Apple Watch Series 4 and later (excluding Apple Watch SE models) and can generate an ECG similar to a single-lead electrocardiogram. Intended for use by people 22 years old and over. Always follow directions for use. The device is not intended to replace traditional methods of diagnosis. Consult a doctor if atrial fibrillation is detected or if you have symptoms of a heart attack, stroke or other cardiovascular conditions.
- 4. The Cycle Tracking app should not be used for birth control or to diagnose a health condition.
- 5. Irregular rhythm notification requires the latest version of watchOS and iOS. It is not intended for use by people under 22 years old or those who have been previously diagnosed with atrial fibrillation (AFib). Always follow directions for use. The device is not intended to replace traditional methods of diagnosis. Consult a doctor if atrial fibrillation is detected or if you have symptoms of a heart attack, stroke or other cardiovascular conditions.
- 6. Sleep apnoea notifications are available on Apple Watch Series 9 and later, Ultra 2 and later and SE 3. The feature is intended to detect signs of moderate to severe sleep apnoea for people aged 18 years or older without a diagnosis of sleep apnoea. Always follow directions for use. The feature is not intended for use in screening for, diagnosing, treating or managing sleep apnoea. Even without a notification, sleep apnoea may still be present. Consult a medical practitioner if you have symptoms of sleep apnoea, or any other breathing disturbance.
- 7. Hypertension notifications are not intended for use by people under 22 years old, those who have been previously diagnosed with hypertension or pregnant persons. Always follow directions for use.
- 8. Multi-day battery life including sleep tracking is based on the following use: 600 time checks, 180 notifications, 30 minutes of app use, a 60-minute workout with music playback from Apple Watch via Bluetooth, and 6 hours of sleep tracking over the course of 42 hours; Apple Watch Ultra 3 usage includes a total of 8 hours of mobile network connection and 34 hours of connection to iPhone via Bluetooth over the course of 42 hours. Battery life in Low Power Mode including sleep tracking is based on the following use: 900 time checks, 270 notifications, 45 minutes of app use, two 60-minute workouts with music playback from Apple Watch via Bluetooth, and 18 hours of sleep tracking over the course of 72 hours; Apple Watch Ultra 3 usage includes on-demand mobile network connection and 60 hours of connection to iPhone via Bluetooth over the course of 72 hours. Testing conducted by Apple in July and August 2025 using preproduction Apple Watch Ultra 3 paired with an iPhone; all devices tested with prerelease softwareBattery life varies by use, configuration, mobile network, signal strength and many other factors; actual results will vary.
- 9. Charge times are from 0-80% and 0-100% using the included Apple Watch Magnetic Fast Charger to USB-C Cable. Testing conducted by Apple in July and August 2025 using preproduction Apple Watch Ultra 3 paired with an iPhone; all devices tested with prerelease software, Apple Watch Magnetic Fast Charger to USB-C Cable (Model A2515) and Apple 20W USB-C Power Adapter (Model A2305). Charge time varies with adapter, region, settings, initial battery levels, usage and environmental factors; actual results will vary.
- 10. Testing conducted by Apple in July and August 2025 using preproduction Apple Watch Ultra 3 paired with an iPhone; all devices tested with prerelease software, Apple Watch Magnetic Fast Charger to USB-C Cable (Model A2515) and Apple 20W USB-C Power Adapter (Model A2305). Charge time varies with adapter, region, settings, initial battery levels, usage and environmental factors; actual results will vary.
- 11. A subscription is required for Oceanic+. Available on the App Store. Apple Watch Series 11 supports snorkelling to 6 metres; Apple Watch Ultra 3 supports recreational scuba diving to 40 metres. Always follow diving protocols, dive with a companion and have a secondary device.
- 12. Emergency SOS and Find My via satellite are included for free for two years with the activation of Apple Watch Ultra 3. Connection and response times vary based on location, site conditions and other factors. Find My via satellite requires a carrier plan. Satellite connectivity is provided by Globalstar and its affiliates. See support.apple.com/en-nz/123924 for more information.
- 13. Emergency SOS requires a satellite connection, mobile network connection or Wi-Fi calling with an internet connection from your Apple Watch or nearby iPhone. You can use cellular models of Apple Watch to make an emergency call in many locations, provided that a mobile network is available. Some mobile networks may not accept an emergency call from your Apple Watch if your Apple Watch isn't activated, if it isn't compatible with or configured to operate on a particular mobile network, if it isn't set up for mobile service or if the mobile network does not support emergency calling over IMS. See support.apple.com/en-nz/108374 and apple.com/nz/watch/cellular for more information.
- 14. Requires Apple Watch Series 7, SE, Ultra or later. For a list of supported countries and regions, see apple.com/nz/watchos/feature-availability.
- 15. Apple Watch Ultra 3 has a water resistance rating of 100 metres under ISO standard 22810:2010. It may be used for recreational scuba diving (with compatible third-party app from the App Store) to 40 metres and high-speed water sports. Apple Watch Ultra 3 should not be used for diving below 40 metres. Water resistance is not a permanent condition and can diminish over time. For additional information, see support.apple.com/en-nz/109522.
- 16. Apple Watch Ultra 3 is rated IP6X dust-resistant.
- 17. Carrier plan required for cellular service. Contact your service provider for more details. Connection may vary based on network availability. International roaming is not supported. Check apple.com/nz/watch/cellular for participating carriers and eligibility. See support.apple.com/en-nz/HT207578 for additional setup instructions.
- 18. Ultra Wideband availability varies by region.
- 19. To use Apple Pay you need a supported card from a participating card issuer. To check if your card is compatible with Apple Pay, contact your card issuer. Apple Pay is not available in all markets. View Apple Pay countries and regions.
- 20. Data is accurate as of product launch.
- 21. Product recycled or renewable content is the mass of certified recycled material relative to the overall mass of the device, not including packaging or in-box accessories.
- 22. Our manufacturing electricity is sourced from clean electricity, including a mix of supplier and Apple clean energy projects.
- 23. Apple Watch Ultra 3 meets California Energy Commission's Energy Efficiency Standards for Small Battery Charger Systems as outlined in the California Code of Regulations.
- 24. Based on retail packaging as shipped by Apple. Breakdown of US retail packaging by weight. Adhesives, inks and coatings are excluded from our calculations of plastic content and packaging weight.
- 25. All established final assembly supplier sites - those that have been Apple suppliers for more than one year - for Apple Watch Ultra 3 are third-party verified as Zero Waste by UL LLC (UL 2799 Standard). UL requires at least 90% diversion through methods other than waste to energy to achieve Zero Waste to Landfill (Silver 90-94%, Gold 95-99% and Platinum 100%) designations.
- 26. Apple's Regulated Substances Specification describes Apple's restrictions on the use of certain chemical substances in materials in Apple products, accessories, manufacturing processes and packaging used for shipping products to Apple's end-customers. Restrictions are derived from international laws or directives, regulatory agencies, eco-label requirements, environmental standards and Apple policies. Every Apple product is free of PVC and phthalates except for AC power cords in India, Thailand (for two-prong AC power cords) and South Korea, where we continue to seek government approval for our PVC and phthalates replacement. Apple products comply with the European Union Directive 2011/65/EU and its amendments, including exemptions for the use of lead such as high-temperature solder. Apple is working to phase out the use of these exempted substances for new products where technically possible.
- Apple Watch Ultra 3, Apple Watch Series 11 and Apple Watch SE 3 require iPhone 11 or later with iOS 26 or later.
- Features are subject to change. Some features, applications and services may not be available in all regions or all languages.
- Bands subject to availability.
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.