Introducing AirPods Max
A perfect balance of exhilarating high-fidelity audio and the effortless magic of AirPods. The ultimate personal listening experience is here.
A radically original composition.
The over-ear headphone has been completely re-imagined. From cushion to canopy, AirPods Max are designed for an uncompromising fit that creates the optimal acoustic seal for many different head shapes - fully immersing you in every sound.
-Canopy spanning the headband is made from a breathable knitted mesh, distributing weight to reduce on-head pressure.
-The stainless steel frame is wrapped with a soft-to-the-touch material for a remarkable combination of strength, flexibility and comfort.
-Telescoping arms smoothly extend and stay where you set them, for a consistent fit and seal.
-The beautifully anodised aluminium cups feature a revolutionary mechanism that allows each cup to rotate independently and balance pressure
-A custom-designed mesh textile wraps the ear cushions to provide pillow-like softness while listening.
-Crafted with acoustically engineered memory foam, the ear cushions gently create an immersive seal that is the foundation of incredible sound.
-The Digital Crown lets you precisely control volume, skip between tracks, answer phone calls and activate Siri.
Sounds like an epiphany.
AirPods Max combine high-fidelity audio with industry-leading Active Noise Cancellation to deliver an unparalleled listening experience. Each part of their custom-built driver works to produce sound with ultra-low distortion across the audible range. From deep, rich bass to accurate mids and crisp, clean highs, you'll hear every note with a new sense of clarity.
Immersive listening
To cancel unwanted external sound, AirPods Max use a total of six outward-facing microphones to detect noise in your environment, and two inward-facing microphones to measure what you're hearing. Beamforming microphones help isolate your voice on phone calls, so it's heard clearly - even in windy situations.
Hear every detail
The Apple-designed dynamic driver produces a wide frequency range that uncovers the rich details of every sound - delivering your favourite songs with previously unheard texture and accuracy.
Distortionless playback
Modelled on those in high-end floor-standing speakers, the driver's motor uses dual neodymium ring magnets to minimise total harmonic distortion across the entire audible range. The result is consistently clear playback, even at full volume.
Computational audio. Key to performance.
With a powerful Apple-designed H1 chip in each cup, our custom-engineered acoustic design and advanced software, AirPods Max use computational audio to create a breakthrough listening experience. By tapping into each chip's 10 audio cores, computational audio helps block outside noise, adapts audio to the fit and seal of your ear cushions, and makes movie scenes sound like they're happening all around you.
Industry-leading Active Noise Cancellation counters external sound with equal anti-noise, allowing you to immerse yourself in what you're listening to.
Press the noise control button to switch to Transparency mode, which lets outside sound in so you can interact naturally with your surroundings.
Adaptive EQ tailors sound to the bespoke fit and seal created by the ear cushions. Inward-facing microphones measure what you're hearing, then adjust the frequencies of your music to deliver a rich, consistent experience that faithfully reproduces every note.
Spatial audio with dynamic head tracking gives you a cinema-like experience for movies and shows, with sound that surrounds you.1 Using built-in gyroscopes and accelerometers, AirPods Max and your iPhone or iPad track the subtle motion of your head, anchoring sounds to your device.
Elaborately simple.
AirPods Max inherit all of the wireless, effortless magic of the AirPods family. From setup to Siri commands, they make the listening experience completely fluid - day to day, device to device.
One-tap setup
AirPods Max connect immediately to your iPhone or iPad. To pair, simply place AirPods Max near your device and tap Connect on your screen.
Seamless switching
Seamlessly move between your iPhone, iPad and Mac.2 If you're playing music on your Mac and take a call on your iPhone, AirPods Max will automatically switch over.
Audio Sharing
Easily share an audio stream between two sets of AirPods on your iPhone, iPad, iPod touch or Apple TV. Bring any AirPods near the device you're listening to and connect in a tap.
More magic to play with.
On-head detection
AirPods Max pause audio when you take them off, and resume playback when you put them back on. So you never miss a beat.
Announce Messages
Let Siri read your incoming messages to you as they arrive with Announce Messages.4 And you can even tell Siri to respond - no hands required.
Always-on Siri
Get directions, check the weather, schedule a meeting and more with a simple "Hey Siri". With an expansive set of commands, your favourite personal assistant is more helpful than ever.
A battery that keeps stayin' alive.
20 hours of listening, movie watching or talk time - with Active Noise Cancellation and spatial audio enabled.5 Simply charge via the Lightning connector. A five-minute charge delivers 1.5 hours of listening.
A case with staying power.
When stored in their soft, slim Smart Case, AirPods Max enter an ultra-low-power state that preserves charge.
Audio
Audio Technology
Apple-designed dynamic driver
Active Noise Cancellation
Transparency mode
Adaptive EQ
Spatial audio with dynamic head tracking
Sensors
Sensors
Optical sensor (each ear cup)
Position sensor (each ear cup)
Case-detect sensor (each ear cup)
Accelerometer (each ear cup)
Gyroscope (left ear cup)
Microphones
Nine microphones in total:
Eight microphones for Active Noise Cancellation
Three microphones for voice pick-up (two shared with Active Noise Cancellation and one additional microphone)
Chip
Chip
Apple H1 headphone chip (each ear cup)
Controls
Digital Crown
Turn for volume control
Press once to play, pause or answer a phone call
Press twice to skip forward
Press three times to skip back
Press and hold for Siri
Noise control button
Press to switch between Active Noise Cancellation and Transparency mode
Size and Weight
Width
168.6mm (6.64")
Width of earcup
83.4mm (3.28")
Height
187.3mm (7.37")
Weight
384.8 grams
Smart case weight
134.5 grams
Battery
AirPods Max
Up to 20 hours of listening time on a single charge with Active Noise Cancellation or Transparency mode enabled
Up to 20 hours of movie playback on a single charge with spatial audio on
Up to 20 hours of talk time on a single charge
5 minutes of charge time provides around 1.5 hours of listening time
AirPods Max with Smart Case
Storage in the Smart Case preserves battery charge in an ultra-low-power state
Charging via the Lightning connector
Connectivity
Connectivity
Bluetooth 5.0
Other
In the Box
AirPods Max
Smart Case
Lightning to USB-C Cable
Documentation
System Requirements
iPhone and iPod touch models with the latest version of iOS
iPad models with the latest version of iPadOS
Apple Watch models with the latest version of watchOS
Mac models with the latest version of macOS
Apple TV models with the latest version of tvOS
Compatibility
iPhone Models
iPhone 12 mini
iPhone 12
iPhone 12 Pro
iPhone 12 Pro Max
iPhone 11
iPhone 11 Pro
iPhone 11 Pro Max
iPhone XS
iPhone XS Max
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone SE (2nd generation)
iPhone SE (1st generation)
Apple Watch Models
Apple Watch Series
Apple Watch SE
Apple Watch Series
Apple Watch Series
Apple Watch Series
Apple Watch Series
Apple Watch Series
Apple TV Models
Apple TV 4K
iPad Models
12.9-inch iPad Pro (4th generation)
12.9-inch iPad Pro (3rd generation)
12.9-inch iPad Pro (2nd generation)
12.9-inch iPad Pro (1st generation)
11-inch iPad Pro (2nd generation)
11-inch iPad Pro (1st generation)
10.5-inch iPad Pro
9.7-inch iPad Pro
iPad (8th generation)
iPad (7th generation)
iPad (6th generation)
iPad (5th generation)
iPad Air (4th generation)
iPad Air (3rd generation)
iPad Air 2
iPad mini (5th generation)
iPad mini 4
Mac Models
MacBook (Retina, 12-inch, early 2015 to 2017)
MacBook Air (11-inch, mid-2012 to early 2015)
MacBook Air (13-inch, mid-2012 to 2017)
MacBook Air (Retina, 13-inch, 2018 to 2020)
MacBook Air (M1, 2020)
MacBook Pro (Retina, 13-inch, late 2012 to early 2015)
MacBook Pro (Retina, 15-inch, mid-2012 to mid-2015)
MacBook Pro (13-inch, mid-2012 to 2020)
MacBook Pro (15-inch, mid-2012 to 2019)
MacBook Pro (13-inch, 2020, two ports)
MacBook Pro (13-inch, 2020, four ports)
MacBook Pro (13-inch, M1, 2020)
MacBook Pro (16-inch, 2019)
iMac (21.5-inch, late 2012 to 2017)
iMac (27-inch, late 2012 to late 2013)
iMac (Retina 4K, 21.5-inch, late 2015 to 2019)
iMac (Retina 5K, 27-inch, late 2014 to 2020)
iMac Pro (2017)
Mac mini (late 2012 to late 2018)
Mac mini (M1, 2020)
Mac Pro (late 2013 to 2019)
iPod Models
iPod touch (7th generation)
As an international traveller you are entitled to bring a certain amount/value of goods that are free of Customs duty and exempt Goods and Services tax (GST) into New Zealand. This is called your duty free allowance and personal goods concession. It is important to review these for any purchases you make on The Mall.
Your duty free allowance entitles you to bring into New Zealand the following quantities of alcohol products free of customs duty and GST provided you are over 17 years of age. You do need to be 18 years or over to purchase.
- Up to six bottles (4.5 litres) of wine, champagne, port or sherry or
- Up to twelve cans (4.5 litres) of beer
- And three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages
Goods other than alcohol and tobacco, whether purchased overseas or purchased duty free in New Zealand, that have a combined total value not exceeding NZ$700 may also be brought as part of your personal goods concession.
When travelling overseas there are legal limits on the amount of duty free alcohol and other goods you can take with you. These amounts will vary depending on the country you are flying into. We always recommend you check the latest limits and exemptions.
Your order can be picked up at an Auckland Airport Collection Point. There is one in departures and one at arrivals in the international terminal. Alternatively, if you are arriving between 11pm and 6am you will be able to collect your order from our lockers. See map
Please bring your order confirmation email and your passport. If you are collecting from lockers you will have been sent an email with your access code, be sure to have this on you in order to collect your order.
If you’re departing Auckland Airport, we recommend that you come to the Auckland Airport Collection Point at least 60 minutes before your flight. If you miss your pickup time or your flight details have changed please let us know as soon as possible.
When you collect your order you will have the opportunity to inspect the items and sign for them.
If you need to return an item, our Collection Point team are there to help you. If you are collecting after hours please return the item to your locker and our team will be in touch as soon as possible. You may also like to view our Returns & refunds which provides information on how this works and outlines the individual retailer's returns and refunds policies.
After Hours Collections
If your order needs to be collected after the Auckland Airport Collection Point desk is closed, your order will be placed in the lockers next to the desk. All the details you will need to collect your order will be provided in your Order Confirmation and Ready to Collect Email.